Get MBUX multimedia system Guide for Mercedes CLA 4 Door Second Generation (2019-2024)

OvOverervieview and operw and operationation

NNoottes on tes on the MBUX multimedia systhe MBUX multimedia systemem

WARNINGARNING Risk of distraction from infor-

mation systems and communications

equipment

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

trac situation. This could also cause you to

lose control of the vehicle.

Only operate this equipment when the

trac situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and trac conditions and operate the

equipment with the vehicle stationary.

You must observe the legal requirements for the

country in which you are currently driving when

operating the multimedia system.

Depending on the equipment, the scope of func-

tion and product designation of your MBUX multi-

media system may dier from the description and

images in this Operator's Manual. For example,

route guidance with augmented reality is not avail-

able in all equipment variants.

OvOverervieview of tw of the MBUX multimedia systhe MBUX multimedia systemem

Touch Control and control panel for the MBUX

multimedia system

Media display with touch functionality

Touchpad

Controller

Turn: adjusts the volume

Press briey: switches the mute function

on/o

Press and hold: switches the MBUX multime-

dia system or media display on or o

Buttons for navigation, radio/media and tele-

phone

Buttons for vehicle functions/system settings

and favorites/themes

Further operating options:

Conducting a voice dialog with the Voice Con-

trol System.

Operating functions contact-free with the

MBUX Interior Assistant.

You can nd further information about opera-

tion as well as about applications and serv-

ices in the Digital Operator's Manual.

Anti-t

Anti-thehe protprotectionection

This device is equipped with technical provisions

to protect it against the. Further information on

214214

MBUX multimedia system

protection against the can be obtained from an

authorized Mercedes-Benz Center.

Home scrHome screen oveen overerviewview

Depending on the display, calls up the rst

three applications or the home screen

Calls up the prole

Calls up the global search

SOS NOT READY (only when the Mercedes-

Benz emergency call system is not available)

Mercedes me connect active

Transmission of vehicle position active

Signal strength of the mobile phone network,

network display, battery status of the mobile

phone connected, time

Calls up the Notications Center

Calls up an application using the symbol

MBUX multimedia system

215

Application and current information

Quick-access, e.g. enter home address

Index points and selected display area

Calls up the air conditioning menu

Calls up SUGGESTIONS, THEMES and

FAVORITES

If Mercedes me connect 5 is active , the

vehicle is linked with Mercedes me connect.

Vehicle data is then transmitted to the back-

end system. What data is transmitted

depends on which services are activated. Fur-

ther details can be found in the Mercedes me

connect terms and conditions and data pro-

tection information. The function is country-

dependent.

If transmission of vehicle position

6 is

active , Mercedes me connect services have

been activated for this vehicle which access

the vehicle's geoposition. In which instances

the geoposition is transmitted depends on the

particular services. Further details can be

found in the Mercedes me connect terms and

conditions and data protection information.

The function is country-dependent.

OperOperating tating the MBUX multimedia systhe MBUX multimedia systemem

Using TUsing Toucouch Contrh Controlol

Touch Control

G Press briey: returns to the previous

display

ß Press the rocker switch down briey:

shows favorites

ß Press the rocker switch down and hold:

adds favorites and themes

° Turn controller: adjusts the volume

8 Press controller: switches o the sound

6 Press the rocker switch up: makes or

accepts a call

~ Press the rocker switch down: rejects or

ends a call

Navigation through the menus is carried out with

Touch Control

2 with single-nger swipes.

TTo select a menu opo select a menu option:tion: swipe and press.

TTo movo move te the digithe digital map:al map: swipe in any direc-

tion.

Using t

Using the the toucouchscrhscreeneen

Select menu options, symbols or characters

by pressing briey.

TTo nao navigvigatate in menus:e in menus: swipe up, down, le or

right.

TTo use handwro use handwriting titing to ento enter cer charharactacterers:s: write

the character with one nger on the

touchscreen.

216216

MBUX multimedia system

TTo zoom in and out of to zoom in and out of the map:he map: move two n-

gers together or apart.

TTo call up to call up the global menu:he global menu: press and hold on

the touchscreen until the OPTIONS menu

appears.

For more information on operation, please

refer to the Digital Operator's Manual.

Using t

Using the the toucouchpadhpad

G Returns to the previous display

~ Calls up the audio control menu

Swiping to the le of right: selects the previ-

ous or next radio station/music track

Touchpad

TTo select a menu opo select a menu option:tion: swipe and press.

TTo use handwro use handwriting riting recognition:ecognition: write a char-

acter on the touchpad.

TTo open or close to open or close thehe NoNoticationstications CentCenterer::

swipe down or up with two ngers.

TTo zoom in and out of to zoom in and out of the map:he map: move two n-

gers together or apart.

Calling up applications using butt

Calling up applications using buttonsons

y Calls up vehicle functions

z Calls up navigation

| Calls up radio or media

% Calls up the telephone

MBUX multimedia system

217

ß Press briey: calls up favorites

Press and hold: adds a favorite or theme

Alternatively, tap © on the touchscreen.

Call up the application (/ page 215).

FFunctions of tunctions of the Vhe Voice Controice Control Systol Systemem

WARNINGARNING Risk of distraction from infor-

mation systems and communications

equipment

If you operate information systems and com-

munication devices integrated in the vehicle

when driving, you could be distracted from the

trac situation. This could also cause you to

lose control of the vehicle.

Only operate this equipment when the

trac situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and trac conditions and operate the

equipment with the vehicle stationary.

For your own safety, always observe the following

points when operating mobile communications

equipment and especially your voice control sys-

tem:

Observe the legal requirements for the coun-

try in which you are driving.

If you use the voice control system in an emer-

gency your voice can change and your tele-

phone call, e.g. an emergency call, can

thereby be unnecessarily delayed.

Familiarize yourself with the voice control sys-

tem functions before starting the journey.

With the Voice Control System, various applica-

tions in the MBUX multimedia system are opera-

ble using voice input. The Voice Control System is

operational approximately thirty seconds aer the

ignition is switched on and is available for the

driver's seat and front passenger seat.

The following multimedia system applications can

be operated:

Telephone

Text messages

Navigation

Address book

Radio

Media

Vehicle functions

SSttararting tting the Vhe Voice Controice Control Systol Systemem

Press rocker switch 1 up.

218218

MBUX multimedia system

Say "Hello Mercedes".

OvOverervieview of tw of the MBUX Inthe MBUX Intererior Assistior Assistantant

WARNINGARNING Risk of injury from the cam-

era's laser radiation

This product uses a classication 1 laser sys-

tem. If the housing is opened or damaged,

laser radiation may damage your retina.

Do not open the housing.

Always have maintenance work and

repairs carried out by a qualied special-

ist workshop.

This product complies with the requirements of

the FDA 21 CFR 1040.10 and 1040.11 with

exception of the variations according to the FDA

Laser Notice No. 50 from 24. June 2007.

The camera is located in the overhead control

panel.

If the vehicle is equipped with the MBUX Interior

Assistant, selected functions of the multimedia

system can be operated contact-free. The MBUX

Interior Assistant can dierentiate between driver

and front passenger interactions and detects spe-

cic hand positions (poses).

Syst

System limits, displaem limits, display messagy messages and notes and notes fes foror

rrecticationectication

The system may be impaired or may not function

in the following situations:

The camera in the overhead control panel may

heat up due to operating conditions. As a

result the camera may switch o temporarily,

particularly during longer periods of operation

and at high outside temperatures.

Do not touch or cover the camera and wait

until the camera has cooled down and is avail-

able again.

The camera is covered, dirty, fogged up or

scratched.

Wait until the camera has cooled down before

cleaning the camera lens.

Clean the outside of the camera lens with a

dry or damp cotton cloth. Do not use micro-

ber cloths. Do no

nott remove the cover when

cleaning.

Recognition can be impaired by reective

clothing, an adverse color of clothing or by

accessories, for example.

Clothing being worn (hat, shawl, scarf) may be

limiting the detection area of the camera.

Keep the camera's eld of vision clear.

The camera is not operational.

Consult an authorized Mercedes-Benz Center.

MBUX multimedia system

219

The MBUX IntThe MBUX Intererior Assistior Assistant supporant supports tts the fhe folloollowing intwing intereractions:actions:

IntIntereraction araction areaea IntIntereractionaction DescrDescripiptiontion

In front of the media display or

above the touchpad

Proximity to the control element The Interior Assistant recognizes the approach of the hand towards a control

element.

Depending on the active application, the display will be adjusted in the media

display. Some functions dierentiate between driver and front passenger.

No specic hand position is required.

Above the center console Dened pose A favorite is called up with a dened pose.

Below the inside rearview mirrorBrief up and down movements With brief up and down movements below the inside rearview mirror the read-

ing light for the driver or the front passenger is switched on or o.

Above the front passenger seat Stretching out a hand above the front

passenger seat

By stretching out a hand above the front passenger seat the search light is

switched on. If you withdraw a hand from this area, the search light is

switched o again.

SwitcSwitching thing the rhe reading light and searceading light and search light andh light and

on oron or oo

RReqequiruirements:ements:

For tor the rhe reading lighteading light::

The function is available when it is dark.

The hand movement takes place in the

interaction area below the inside rearview

mirror.

For tor the searche search lighth light::

The function is available when it is dark.

The hand movement takes place in the

interaction area above the front passenger

seat.

The seat belt on the front passenger seat

must no

nott be inserted in the seat belt

buckle.

220220

MBUX multimedia system

SwitcSwitching thing the rhe reading light on andeading light on and oo

Briey move a hand up or down beneath the

inside rearview mirror.

The reading light is switched on or o for the

driver or the front passenger.

SwitcSwitching thing the searche search light on andh light on and oo

TTo switco switch on:h on: reach across the front

passenger seat with a hand.

The search light is switched on for the driver.

TTo switco switchh o:o: take a hand back away from the

front passenger seat.

The search light is switched o again.

InfInforormation onmation on prproles,oles, tthemes, sugghemes, suggesestions andtions and

fav

favororititeses

For electrically adjustable seats observe the fol-

lowing notes.

WARNINGARNING Risk of becoming trapped dur-

ing adjustment of the driver's seat aer

calling up a driver prole

Selecting a user prole may trigger an adjust-

ment of the driver's seat to the position saved

under the user prole. You or other vehicle

occupants could be injured in the process.

Make sure that when the position of driv-

er's seat is being adjusted using the mul-

timedia system, no people or body parts

are in the seat's range of movement.

If there is a risk of someone becoming trap-

ped, stop the adjustment process immedi-

ately:

a) Tap the warning message on the

media display.

b) Press a memory position button or a

seat adjustment switch on the driver's

door.

The adjustment process will be stopped.

MBUX multimedia system

221

The driver's seat is equipped with an access pre-

venter.

If the driver's door is open, the driver's seat will

not

not be set aer calling up the driver's prole.

Proles store your vehicle settings and settings

for the multimedia system. If the vehicle is used

by several drivers, the driver can select their own

prole without changing the stored prole settings

of other drivers.

Information on proles from Mercedes me

connect can be found in the Digital Opera-

tor's Manual.

Vehicle settings are, for example, driver's seat,

steering wheel and mirror settings, climate control

and ambient lighting. For the settings of the multi-

media system, you can select, for example, radio

stations, previous destinations as well as themes,

suggestions and favorites.

For recurring driving situations, such as long

drives on the freeway, you can save your preferred

settings in a theme in the vehicle. In a theme you

can save the display of the digital map, your pre-

ferred radio station and preferred drive program,

for example.

The vehicle can learn the habits of the driver. It

then oers suggestions for the most probable

navigation destinations, media sources, radio sta-

tions or contacts. The requirements for that are

the selection of a prole, your consent to the

recording of data and sucient collected data.

Favorites provide quick access to applications

that are used oen. You can select favorites from

categories or add them directly to an application.

CongurConguringing prproles,oles, tthemes and sugghemes and suggesestionstions

Multimedia system:

f Profiles

CrCreating a neeating a neww prproleole

Select W Create Profile .

Select an avatar.

Enter the name and conrm with a.

Select Continue r .

Select Current Settings.

Select Save.

Activate Bluetooth

and select Connect

Phone

, to connect a mobile phone with the

user prole .

Select Finish.

Selecting

Selecting prproleole opoptionstions

Select Ä for a prole.

The following functions are available:

Editing, resetting or deleting a prole

Resetting themes or favorites

Conguring suggestions

Congur

Conguringing suggsuggesestionstions

Select Ä for a prole.

Select Suggestion Settings.

Switch Allow Destination Suggestions, Allow

Music Suggestions

and Allow Contact Sug-

gestions

on or o.

TTo deactivo deactivatate te the learhe learning function fning function for oneor one

dayday:: activate Deact. Learning for 24 h.

For 24 hours no new actions will be trained

and no data recorded for the active prole.

Suggestions will continue to be shown.

222222

MBUX multimedia system

Example: if the option is switched on and a

route to a new destination has been calcula-

ted, this destination would not be taken into

account for the learning function.

Creating neeating new tw themeshemes

Select ©.

Select THEMES.

Select W Create Theme.

The settings which are saved in the theme are

shown.

Select Continue r.

Select Audio and Navigation (Navigation) and

store the active settings in the theme.

Select Continue r.

Select an entry screen.

Select Continue r.

Select an image.

Enter the names into the entry eld and con-

rm with a.

Select Save.

SystSystem seem settingsttings

OvOverervieview of tw of the syhe syststem seem settings menuttings menu

In the system settings menu, you can make set-

tings in the following menus and control ele-

ments:

Display

Styles

Instrument lighting

Display brightness

Edge lighting

Day/night design

Control elements

Keyboard language and handwriting recog-

nition

Sensitivity of the touchpad

Sensitivity of the Touch Controls

Voice Control System

Sound

Entertainment

Navigation and trac announcements

Telephone

Voice amplication to the rear

Connectivity

Wi-Fi, Bluetooth

, NFC

Time & date

Language

Units for distance

Soware updates

Data import/export

PIN protection

System Reset

InfInforormation on immation on importportant systant system updatem updateses

Important system updates may be necessary for

the security of your multimedia system's data.

Install these updates, or else the security of your

multimedia system cannot be ensured.

A system update consists of three steps:

Downloading or copying of the data required

for installation

Installation of the downloaded system update

MBUX multimedia system

223

Activation of the downloaded system update

by restarting the system

If automatic soware updates are activated,

the system updates will be downloaded auto-

matically.

The multimedia system provides a message when

a system update is available.

You have the following selection options:

Accept and Install

The system update will be downloaded in the

background.

Information

Information about the pending system update

is displayed.

Later

The system update can be downloaded man-

ually at a later time.

Deep syst

Deep system updatem updateses

Deep system updates access vehicle or system

settings and can therefore only be carried out

when the vehicle is stationary and the ignition is

switched o.

If the download of a deep system update is com-

pleted and the downloaded system update is

ready for installation, you will be informed of this

aer the next ignition cycle, for example.

Park the vehicle safely in a suitable location

before starting the installation.

Requirements for the installation:

The ignition is switched o.

Notes and warnings have been read and

accepted.

The electric parking brake is applied.

If all requirements have been fullled, the down-

loaded system update is installed. The multimedia

system cannot be operated while the downloaded

system update is being installed and vehicle func-

tions are restricted.

If errors should occur during the installation, the

multimedia system automatically attempts to

restore the previous version. If restoration of the

previous version is not possible, a symbol appears

on the media display. Consult a qualied special-

ist workshop to resolve the problem.

SeSetting up a Wtting up a Wi-Fi-Fi hoi hotspottspot

RReqequiruirements:ements:

To seo set up tt up the Whe Wi-Fi-Fi connection of ti connection of the multime-he multime-

dia sydia syststem witem with eh extxterernal honal hotspotspots:ts: your vehicle

does not have a permanently installed com-

munication module.

The device to be connected supports at least

one of the types of connection described.

Multimedia system:

Settings

System

Wi-Fi & Bluetooth

AActivctivating/deactivating/deactivating Wating Wi-Fii-Fi

Select Wi-Fi.

Connecting t

Connecting the multimedia systhe multimedia system witem with an eh an extxter-er-

nal honal hotspotspot using Wt using Wi-Fii-Fi

The type of connection established must be selec-

ted on the multimedia system and on the device

to be connected.

224224

MBUX multimedia system

The connection procedure may dier depend-

ing on the device. Follow the instructions that

are shown in the display. Further information

can be found in the manufacturer's operating

instructions.

Select Internet Settings.

Select Connect via Wi-Fi.

Select Add Hotspot.

Connecting using a QR code

Select the options r of the desired Wi-Fi

network.

Select Connect using QR code.

Scan the displayed QR code with the device to

be connected.

The Wi-Fi connection is established.

Connecting using a secur

Connecting using a security keyity key

Select the options r of the desired Wi-Fi

network.

Select Connect Using Security Key.

Have the security key displayed on the device

to be connected (see the manufacturer's oper-

ating instructions).

Enter this security key on the multimedia sys-

tem.

Conrm the entry with ¡.

Connecting using a WPS PIN

Select the options r of the desired Wi-Fi

network.

Select Connect via WPS PIN Input.

The multimedia system generates an eight-

digit PIN.

Enter this PIN on the device to be connected.

Conrm the entry.

Connecting using a butt

Connecting using a buttonon

Select the options r of the desired Wi-Fi

network.

Select Connect via WPS PBC.

Select "Connect via WPS PBC" in the options

on the device to be connected (see the manu-

facturer's operating instructions).

Press the WPS button on the device to be con-

nected.

Select Continue in the multimedia system.

AActivctivating autating automatic connectionomatic connection

Select Connect via Wi-Fi.

Select the options r of the desired Wi-Fi

network.

Activate Permanent Internet Connection.

Connecting witConnecting with a knoh a known Wwn Wi-Fi-Fi nei netwtworkork

Select Connect via Wi-Fi.

Select a Wi-Fi network.

The connection is established again.

Congur

Conguringing tthe multimedia systhe multimedia system as a Wem as a Wi-Fi-Fi hoi hot-t-

spospot ft for eor extxterernal denal devicesvices

The type of connection established depends on

the device to be connected. The function must be

supported by the multimedia system and by the

device to be connected. The type of connection

established must be selected on the multimedia

system and on the device to be connected.

Select Vehicle Hotspot.

MBUX multimedia system

225

Select Connect Device to Vehicle Hotspot.

Connecting using WPS PIN g

Connecting using WPS PIN generenerationation

Select Connect via WPS PIN Generation.

Enter the PIN shown in the media display on

the device to be connected and conrm.

Connecting using WPS PIN entry

Select Connect via WPS PIN Input.

Enter the PIN that is shown on the external

device's display on the multimedia system.

Connecting using a butt

Connecting using a buttonon

Select Connect via WPS PBC.

Press the push button on the device to be

connected (see the manufacturer's operating

instructions).

Select Continue.

Connecting using a secur

Connecting using a security keyity key

Select Connect Device to Vehicle Hotspot.

A security key is displayed.

Select the vehicle from the device to be con-

nected. The vehicle is displayed with the

DIRECT-MBUX XXXXX network name.

Enter the security key which is shown in the

media display on the device to be connected.

Conrm the entry.

Connecting using NFC

Select Connect via NFC.

Activate NFC on the mobile device (see the

manufacturer's operating instructions).

Hold the device to be connected at the vehi-

cle's NFC interface.

Select Finished.

The mobile device is now connected to the

multimedia system hotspot via NFC.

Gener

Generating a neating a new securw security keyity key

Select Vehicle Hotspot.

Select Generate Security Key.

A connection will be established with the

newly created security key.

TTo savo save a secure a security keyity key:: select Save.

When a new security key is saved, all existing

Wi-Fi connections are then disconnected. If

the Wi-Fi connections are being re-estab-

lished, the new security key must be entered.

SystSystem languageem language

NNoottes on tes on the systhe system languageem language

This function allows you to determine the lan-

guage for the menu displays and the navigation

announcements. The selected language aects

the characters available for entry. The navigation

announcements are not available in all languages.

If a language is not available, the navigation

announcements will be in English.

Setting ttting the systhe system languageem language

Multimedia system:

Settings

System

® Language

Set the language.

226226

MBUX multimedia system

If you are using Arabic map data, the text

information can also be shown in Arabic on

the navigation map. To do so, select  as

the language from the language list. Naviga-

tion announcements are then also made in

Arabic.

RReseesetting ttting the multimedia systhe multimedia system (rem (reseeset function)t function)

WARNINGARNING Risk of accidents due to failure

of multimedia display functions

While the multimedia system is being reset, its

functions such as the rear view camera are

not available.

Only reset the multimedia system when

the vehicle is stationary.

Multimedia system:

Settings

System

Reset

Personal data is deleted, for example:

Station presets

Connected mobile phones

Vehicles with rear telephony: handset connec-

tion

Individual user proles

The guest prole is reset when the settings

are restored to the factory settings.

Vehicles with rear telephony: The handset

must be in the cradle while the system is

reset.

A prompt appears again asking whether you really

wish to reset.

Select Yes.

The multimedia system is reset to the factory

settings. If you have set a PIN for your system,

this will also be reset.

NNaavigvigationation

NNoottes on naes on navigvigationation

RRoutoute guidance wite guidance with augmenth augmented red realityeality

WARNINGARNING Risk of accident and injury as a

result of distraction, incorrect depiction or

wrong interpretation of the display

The camera image of the augmented reality

display is not suitable as a guide for driving.

Always keep an eye on the actual trac

situation.

Avoid extended observation of the cam-

era image.

WARNINGARNING Risk of accident and injury due

to imprecise positioning of additional

information

The additional information from the augmen-

ted reality display may be inaccurate and is

not a substitute for observing and assessing

the actual driving situation.

MBUX multimedia system

227

Always keep an eye on the actual trac

situation when carrying out all driving

maneuvers.

SwitcSwitching nahing navigvigation onation on

Multimedia system:

Navigation

(Navigation)

Alternatively: press the z button.

The map displays the current vehicle position.

The navigation menu is shown.

The navigation menu is hidden if route guid-

ance is active.

TTo showo show:: tap on the touchscreen.

The menu is hidden automatically.

228228

MBUX multimedia system

NNaavigvigation ovation overerviewview

Example: digital map with navigation menu

Enters a POI or address and additional desti-

nation entry options

Interrupts route guidance (if route guidance is

active)

Repeats a navigation announcement and

switch navigation announcements on or o

Calls up the ON THE WAY menu

• To show Route Overview

• To select Alternative Routes

• Report Traffic Incident (Car-to-X)

• To call up the TRAFFIC menu

- To display Traffic Announcements

- To display Area Alerts

- To display Provider Information

• To show Route List

• To call up the POSITION menu

Save Position

- To display Compass

Quick-access and settings

• To show Traffic

• To show Parking

MBUX multimedia system

229

EntEnterering a desing a destinationtination

Multimedia system:

Navigation

ª Where to?

Federal state or province in which the vehicle

is located

Enters a POI or address

List with additional destination entry options

Deletes an entry

a Conrms an entry

Switches to handwriting recognition

Enters a space

Switches to voice input

Sets the written language

Switches to digits, special characters and

symbols

Switches to upper-case or lower-case letters

Enter the destination in 2. The entries can

be made in any order.

MBUX multimedia system

231

The following entries can be made, for example:

City, street, house number

Street, city

ZIP code

POI name or POI category, e.g.

Parking

Contact name

Select a search result in list 3.

Calculate the route (/ page 232).

You can nd further information about desti-

nation entry, e.g. 3 word addresses, in the

Digital Operator's Manual.

Changing country

Select the indicator for federal state or prov-

ince 1.

Select the federal state or the province in 1.

Enter the country indicator.

Select the country on list 3.

Select the federal state or the province from

list 3.

Using online search

Requirements: the media display shows an

Internet connection in the status line with the

Q symbol.

Destination entry uses online map services. If the

on-board search nds no suitable destinations or

if you change countries, the online search is avail-

able.

For the destination you can enter an address, a

POI or a three-word address.

Enter the destination in input line 2.

The search results are displayed.

Select the destination in the list.

The detailed view for the route is displayed.

Select country indicator 1.

Select the provider for the online service from

the countries list.

Enter the destination in input line 2.

Select the destination in the list.

Calculating a rCalculating a routoute and using see and using settings fttings for ror routeoute

guidanceguidance

RReqequiruirements:ements:

The destination has been entered.

The destination address is shown.

Multimedia system:

Navigation

¥ No route yet.

¦ A route has been mapped.

232232

MBUX multimedia system

Select ¥.

The route to the destination is calculated.

Route guidance begins.

Select ¦.

Select Set as Waypoint.

The destination address is set as the next

intermediate destination.

Select Start New Route Guidance.

The destination address is set as the new des-

tination. The previous destination and the

intermediate destinations are deleted. Route

guidance to the new destination begins.

Selecting r

Selecting routoute see settingsttings

Select Z.

Select Advanced.

Select Route.

Select the route type.

Take trac information into consideration with

Dynamic Route Guidance r.

Select route options with Avoid Options.

Activate Suggest Alternative Route.

Alternative routes are calculated for every

route.

Activate Activate Commuter Route.

If the requirements are met, the multimedia

system automatically detects that the vehicle

is on a commuter route. Route guidance

begins without voice output.

Activctivating rating routoute guidance wite guidance with augmenth augmented red realityeality

During route guidance, tap on the camera

symbol on the media display.

The camera image will be shown instead of

the navigation map before a turning maneuver

and will show additional information.

TTo reo returturn tn to to the nahe navigvigation map:ation map: tap on the

camera symbol again.

Displa

Displaying additional infying additional inforormation in tmation in the camerahe camera

imageimage

Select Z.

Select Advanced.

Select Augmented Reality.

Activate Street Names and House Numbers.

During route guidance, street names and

house numbers are shown in the camera

image.

Using map functionsUsing map functions

Multimedia system:

Navigation

SeSetting ttting the map scalehe map scale

TTo zoom in:o zoom in: tap twice quickly with one nger

on the media display.

TTo zoom outo zoom out:: tap with two ngers on the

media display.

Moving tving the maphe map

Move one nger in any direction on the

touchscreen.

TTo ro reseeset tt the map the map to to the currhe current vent vehicle posi-ehicle posi-

tion:tion: press \ briey.

MBUX multimedia system

233

Selecting map orSelecting map orientientationation

Tap repeatedly on the Ä compass symbol

on the map.

The view changes in the sequence

3D, 2D

Heading Up

to 2D North Up.

SwitcSwitching highwahing highway infy inforormationmation on/oon/o

Select Z.

Activate or deactivate Highway Information.

Using serUsing servicesvices

RReqequiruirements:ements:

There is an Internet connection.

Mercedes me connect is available.

You have set up a user account in the

Mercedes me Portal.

The vehicle is connected to a user account

and you have accepted the conditions of use

for the service.

Further information can be found at:

www.

The service is available.

The service has been activated at an author-

ized Mercedes-Benz Center.

The following additional conditions apply to

the Parking service:

The navigation services option is available,

subscribed to and activated in the

Mercedes me Portal.

The Parking service is within the scope of

the Navigation Services.

Multimedia system:

Navigation

DisplaDisplaying tying thehe trtracac situation witsituation with Livh Livee TrTracac

InfInforormationmation

Select Z.

Activate Traffic.

Select Advanced.

Select View.

Select Map Elements.

Switch on Traffic Incidents, Free Flowing Traf-

fic

and Delay.

If trac information has been received, then

trac incidents such as roadworks, road

blocks, local area reports (e.g. fog) and warn-

ing messages are displayed.

The trac delay is displayed for the current

route. Trac delays lasting one minute or lon-

ger are taken into consideration.

Displa

Displaying hazarying hazard wd wararnings witnings with Carh Car-t-to-Xo-X-Commu--Commu-

nicationnication

If hazard warnings are available these can be

shown as symbols on the map. The display

depends on the settings for the Traffic and Traf-

fic Incidents

options.

Set the options.

If Traffic is switched o and Traffic Incidents

is switched on, the symbols are shown on the

prospective route.

Displa

Displaying wying weateather infher inforormation and otmation and other mapher map

contcontentsents

Select Z.

Select Advanced.

234234

MBUX multimedia system

Select View.

Select Map Elements.

Scroll up and show the ONLINE MAP CON-

TENT

category.

Switch on a service, e.g. Weather.

Current weather information is displayed on

the navigation map, e.g. temperature or cloud

cover.

Pararking serking servicevice

NOTETE Damage to the vehicle due to not

observing the maximum permitted head-

room clearance

If the vehicle height is greater than the maxi-

mum permitted headroom clearance, the roof

and other parts of the vehicle may be dam-

aged.

Observe the signposted headroom clear-

ance.

If the vehicle height is greater than the

permitted headroom clearance, do not

enter.

Observe the changed vehicle height with

add-on roof equipment.

NOOTETE Before selecting the parking option

The data is based on information provided by

the respective service provider.

Mercedes Benz accepts no liability for the

accuracy of the information provided relating

to the parking garage/parking lot.

Always observe the local Information and

conditions.

This service is not available in all countries.

Select Z and activate Parking.

Tap on j in the map.

Select a parking option.

The map shows the parking options in the

vicinity.

The following information is displayed (if avail-

able):

Destination address, distance from current

vehicle position and arrival time

Information on the parking garage/parking

lot, for example:

Opening times

Parking charges

Current occupancy

Maximum parking time

Maximum access height

The maximum access height shown by

the parking service does not replace

the need for observation of the actual

circumstances.

Available payment options (Mercedes pay,

coins, bank notes, cards)

Details on parking taris

Number of available parking spaces

Payment method (e.g. at the parking

meter)

Services/facilities at the parking option

Telephone number

Calculate the route (/ page 232).

MBUX multimedia system

235

NNoottes on tes on the dashcamhe dashcam

NOOTETE Before using the dashcam

You are legally responsible for operation and

use of the dashcam functions. The legal

requirements relating to operation and use of

the dashcam can vary depending on the coun-

try in which the dashcam is operated. There-

fore, observe the legal requirements, in partic-

ular the data protection regulations, in your

country.

For this reason, before using the dashcam

inform yourself about the regulation details for

the respective country.

This function is not permitted in all countries.

Observe the country-specic regula-

tions.

Selecting a USB deSelecting a USB device fvice for a video ror a video recorecording withding with

tthe dashcamhe dashcam

RReqequiruirements:ements:

At least one USB device is connected with the

multimedia system .

Multimedia system:

Mercedes me & Apps

Dashcam

Select the USB device.

When USB devices contain multiple partitions,

recorded video les are not always displayed

in the recording list.

Mercedes-Benz recommends that you use

USB devices with one partition.

SSttararting or stting or stopping video ropping video recorecording witding with th thehe

dashcamdashcam

RReqequiruirements:ements:

A USB device is connected with the multime-

dia system .

The vehicle is switched on.

Multimedia system:

Mercedes me & Apps

Dashcam

If several USB devices are connected with the

multimedia system, select a USB device

(/ page 236).

Select the Individual Recording or Loop

Recording

recording mode.

Individual Recording is selected and the

memory is full the recording stops.

Loop Recording has been selected, several

short video les are recorded. When the mem-

ory limit is reached, the oldest video le is

deleted and recording is continued automati-

cally.

TTo sto startart:: select Start Recording.

The length of the recording is shown. The

Please do not remove the storage medium.

message appears. The video le is stored on

the USB device.

TTo end:o end: select End Recording.

236236

MBUX multimedia system

A report may appear in the following cases:

For the

Individual Recording recording mode:

the memory is full or there are only a few

minutes recording time available. The video

recording stops or will be stopped imminently.

Change the USB device or delete a video le.

If a video recording has started and a national

border is detected, the

National Border

Crossed. Please observe the country-spe-

cific regulations on video recording.

message

appears.

This function is not available in all countries.

The camera is not functional, the

Camera

Unavailable

message appears.

Have the camera checked in an authorized

Mercedes-Benz Center.

TTelephoneelephone

TTelephonyelephony

NNoottes on tes on telephonyelephony

WARNINGARNING Risk of distraction from operat-

ing integrated communication equipment

while the vehicle is in motion

If you operate communication equipment inte-

grated in the vehicle when driving, you could

be distracted from the trac situation. This

could also cause you to lose control of the

vehicle.

Only operate this equipment when the

trac situation permits.

If you cannot be sure of this, stop the

vehicle whilst paying attention to road

and trac conditions and operate the

equipment with the vehicle stationary.

WARNINGARNING Risk of an accident from oper-

ating mobile communication equipment

while the vehicle is in motion

Mobile communications devices distract the

driver from the trac situation. This could also

cause the driver to lose control of the vehicle.

As the driver, only operate mobile com-

munications devices when the vehicle is

stationary.

As a vehicle occupant, only use mobile

communications devices in the areas

intended for this purpose, e.g. in the rear

passenger compartment.

You must observe the legal requirements for the

country in which you are currently driving when

operating mobile communication equipment in

the vehicle.

WARNINGARNING Risk of injury due to objects

being stowed incorrectly

If objects in the vehicle interior are stowed

incorrectly, they can slide or be thrown around

MBUX multimedia system

237

and hit vehicle occupants. In addition, cup

holders, open stowage spaces and mobile

phone receptacles cannot always retain all

objects within.

There is a risk of injury, particularly in the

event of sudden braking or a sudden change

in direction.

Always stow objects so that they cannot

be thrown around in such situations.

Always make sure that objects do not

protrude from stowage spaces, parcel

nets or stowage nets.

Close the lockable stowage spaces

before starting a journey.

Always stow and secure heavy, hard,

pointed, sharp-edged, fragile or bulky

objects in the trunk/cargo compart-

ment.

Observe the additional information on stowing

mobile communications devices correctly:

Loading the vehicle (/ page 101)

Stowing and securing the mobile phone

(/ page 111)

Bluet

Bluetoothooth

®®

connection:connection:

The menu view and the available functions in the

telephone menu are in part dependent on the

Bluetooth

prole of the connected mobile

phone. Full functionality is only available if the

mobile phone supports both of the following Blue-

tooth

proles:

PBAP (Phone Book Access Prole)

The contacts on the mobile phone are

shown automatically on the multimedia

system.

MAP (Message Access Prole)

The mobile phone message functions can

be used on the multimedia system.

Irrespective of this, Bluetooth

audio functionality

can by used with any mobile radio unit.

For information on the range of functions of the

mobile radio unit to be connected, see the manu-

facturer's operating instructions.

Netwtworork connection:k connection:

The following cases can lead to the call being dis-

connected while the vehicle is in motion:

You switch into a transmission/reception sta-

tion, in which no communication channel is

free.

The SIM card used is not compatible with the

network available

A mobile phone with "Twincard" is logged into

the network with the second SIM card at the

same time

The multimedia system supports calls in HD

Voice

for improved speech quality. A require-

ment for this is that the mobile phone and the

mobile phone network provider of the person you

are calling support HD Voice

Depending on the quality of the connection, the

voice quality may uctuate.

Further information can be obtained from an

authorized Mercedes-Benz Center or at:

www.

238238

MBUX multimedia system

TTelephone menu ovelephone menu overerviewview

Bluetooth

device name of the currently con-

nected mobile phone/of the mobile phone

Bluetooth

device name of the currently con-

nected mobile phone/of the mobile phone

(two phone mode)

Battery status of the connected mobile phone

Signal strength of the mobile phone network

Options

Device manager

Messages

Numerical pad

Contact search

TTelephonelephony opery operating modes ovating modes overerviewview

Depending on your equipment, the following tel-

ephony operating modes are available:

A mobile phone is connected to the multime-

dia system via Bluetooth

MBUX multimedia system

239

Two mobile phones are connected with the

multimedia system via Bluetooth

(two phone

mode).

You can use all the functions of the multi-

media system with the mobile phone in the

foreground.

You can receive incoming calls and mes-

sages with the mobile phone in the back-

ground.

You can interchange the mobile phone in

the foreground and background.

Connecting a mobile phone

RReqequiruirements:ements:

Bluetooth

is activated on the mobile phone

(see the manufacturer's operating instruc-

tions).

Bluetooth

is activated on the multimedia sys-

tem.

Multimedia system:

Phone

SearcSearching fhing for a mobile phoneor a mobile phone

Select í.

Select Connect New Device.

Connecting a mobile phoneConnecting a mobile phone

Authorization follows using secure simple pairing.

Select a mobile phone.

A code is displayed in the multimedia system

and on the mobile phone.

If both codes match, conrm the code on the

mobile phone.

Functions in tunctions in the the telephonelephony menuy menu

In the telephony menu you have the following

functions, for example:

Making calls, e.g.:

R Accept a call

End Call

Create Confer. Call

Accepting or rejecting a waiting call

Managing contacts, e.g.:

Downloading mobile phone contacts

Managing the format of a contact's name

Saving a contact as a favorite

Receiving and sending messages, e.g.:

Using the read-aloud function

Dictating a new message

240240

MBUX multimedia system

MerMercedes me appcedes me app

MerMercedes me callscedes me calls

Making a call via tMaking a call via the ovhe overerhead contrhead control panelol panel

me button for service or information calls

SOS button cover

SOS button (emergency call system)

Making a MerMaking a Mercedes me callcedes me call

Press me button 1.

Making an emerg

Making an emergency callency call

To open the cover of SOS button 2 , press it

briey.

Press and hold SOS button 3 for at least one

second.

If a Mercedes me call is active, an emergency call

can still be triggered. This has priority over all

other active calls.

Inf

Inforormation about tmation about the Merhe Mercedes me callcedes me call

A call to the Mercedes-Benz customer center has

been initiated via the me button in the overhead

control panel or the multimedia system

(/ page 241).

Using the voice dialog system you access the

desired service:

Accident and Breakdown Management

Mercedes-Benz customer center for general

information about the vehicle

You can nd information on the following topics:

Activation of Mercedes me connect

Operating the vehicle

Nearest authorized Mercedes-Benz Center

Other products and services from Mercedes-

Benz

Data is transferred during the connection to the

Mercedes-Benz customer center (/ page 243).

Calling t

Calling the Merhe Mercedes-Benz custcedes-Benz customer centomer center usinger using

tthe multimedia systhe multimedia systemem

RReqequiruirements:ements:

Access to a mobile phone network is available.

The contract partner's mobile network cover-

age is available in the respective region.

The vehicle must be switched on so that vehi-

cle data can be transferred automatically.

Multimedia system:

Phone

Call Mercedes me connect.

Aer conrmation, the multimedia system

sends the required vehicle data. The data

transfer is shown in the media display.

MBUX multimedia system

241

Then, you can select a service and be connected

to a specialist at the Mercedes-Benz customer

center.

Calling t

Calling the Merhe Mercedes-Benz Custcedes-Benz Customer Centomer Centerer aeraer

autautomatic accident or bromatic accident or breakdoeakdown detwn detectionection

RReqequiruirements:ements:

The vehicle has detected an accident or break-

down situation.

The vehicle is stationary.

The hazard warning lights are switched on.

This function is not available in all countries.

The vehicle can detect accident or breakdown sit-

uations under certain circumstances.

In the event an accident or breakdown is detec-

ted, the emergency guide shows safety notes in

the multimedia system display.

Aer quitting the emergency guide display on the

multimedia system, a prompt appears asking

whether you would like to get support from the

Mercedes-Benz Customer Center.

Select Call.

The vehicle data is sent automatically

(/ page 244).

The Mercedes-Benz Customer Center

takes your call and organizes the break-

down and accident assistance.

You may be charged for these services.

Depending on the severity of the accident, an

automatic emergency call can be initiated.

This has priority over all other active calls.

In addition, if the Mercedes me connect

service "Telediagnostics" is active, a similar

prompt can appear aer a delay in the event

of a breakdown. If you are already in contact

with the Mercedes-Benz Customer Center or

have already received support, this prompt

can be ignored or declined.

If you answer the prompt for support from the

Mercedes-Benz Customer Center with Later,

the message will be hidden and appear again

later.

The prompt triggered by the Mercedes me

connect service "Telediagnostics", can either

be conrmed or declined. Aer being

declined, this will not be shown again.

Arr

Arranging a seranging a service appointment via a Mervice appointment via a Mercedescedes

me callme call

If you have activated the maintenance manage-

ment service, relevant vehicle data is transferred

automatically to the Mercedes-Benz customer

center. You will then receive individual recommen-

dations regarding the maintenance of your vehi-

cle.

Regardless of whether you have consented to the

maintenance management service, the multime-

dia system reminds you aer a certain amount of

time that a service is due. A prompt appears ask-

ing if you would like to make an appointment.

TTo arro arrangange a sere a service appointmentvice appointment:: select Call.

Aer your agreement, the vehicle data is

transferred and the Mercedes-Benz customer

center takes your preferred appointment date.

The information is then sent to your desired

service outlet.

This will contact you to conrm the appoint-

ment and if necessary consult about the

details.

242242

MBUX multimedia system

If you select Later aer the service message

appears, the message is hidden and reap-

pears at a later time.

Trransfansferrerred dated data dura during a Mering a Mercedes me callcedes me call

When you make a service call via Mercedes me,

data is transmitted. This enables targeted advice

and a smooth service.

The following requirements must be fullled for

the transfer of the data:

The vehicle is switched on.

The required data transfer technology is sup-

ported by the mobile phone network provider.

The quality of the mobile connection is su-

cient.

Multi-stage transfer depends on the following fac-

tors:

Reason for the initiation of the call

The available mobile phone transmission tech-

nology.

The activated Mercedes me connect services.

The service selected in the voice control sys-

tem.

Dat

Data tra transfansfer if Merer if Mercedes me connect sercedes me connect servicesvices

arare noe not activt activatateded

If no Mercedes me connect services are activa-

ted, the following data is transferred:

Vehicle identication number

Time of the call

Reason for the initiation of the call

Country indicator of the vehicle

Set language for the multimedia system

Telephone number of the communication plat-

form installed in the vehicle

If a call is made for a service appointment via the

service reminder, the following data is also trans-

mitted:

Current mileage and maintenance data

If a call is made aer automatic accident or break-

down detection using the multimedia system, the

following data is also transmitted:

Current mileage and maintenance data

Current vehicle location

If Accident and Breakdown Management is called

via the voice control system, the following data

can also be called up from the vehicle by the

Mercedes-Benz customer center:

Current vehicle location

Dat

Data tra transfansfer if Merer if Mercedes me connect sercedes me connect servicesvices

arare active activatateded

An overview of the data transmitted can be found

in the respective terms of use for Mercedes me

connect services. These can be obtained in the

Mercedes me portal:

Dat

Data pra processingocessing

The data transmitted within the scope of the call

is deleted from the processing system aer the

call is nished, in so far as this data is not being

used for other activated Mercedes me connect

services.

The incident-specic data is processed and stored

in the Mercedes-Benz customer center and, if

required to process the incident, forwarded to the

service partner authorized by the Mercedes-Benz

customer center. Please take note of the data pro-

tection information on the Mercedes me Internet

MBUX multimedia system

243

page or in the recor-

ded message immediately aer calling the

Mercedes-Benz customer center.

The recorded message is not available in

every country.

MerMercedes me connectcedes me connect

InfInforormation on Mermation on Mercedes me connectcedes me connect

Mercedes me connect consists of multiple serv-

ices.

You can use the following services via the multi-

media system and the overhead control panel, for

example:

Accident and Breakdown Management (me

button or situation-dependent display in the

multimedia system)

Mercedes-Benz emergency call system (auto-

matic emergency call and SOS button)

The Mercedes me connect Accident and Break-

down Management and the Mercedes-Benz emer-

gency call center are available to you around the

clock.

The me button and the SOS button can be found

on the vehicle's overhead control panel

(/ page 241).

You can also call the Mercedes-Benz customer

center using the multimedia system

(/ page 241).

Please note that Mercedes me connect is a

Mercedes-Benz service. In emergencies, rst call

the national emergency services using the stand-

ard national emergency service telephone num-

bers. In emergencies, you can also use the

Mercedes-Benz emergency call system

(/ page 248).

Observe the conditions of use for Mercedes me

connect and other services. These can be

obtained in the Mercedes me Portal:

Further information about Mercedes me connect

services can be obtained in the Mercedes me Por-

tal:

Inf

Inforormation on Mermation on Mercedes me connect Acedes me connect Accidentccident

and Brand Breakdoeakdown Managwn Managementement

The Accident and Breakdown Management can

include the following functions:

Supplement to the Mercedes-Benz emergency

call system (/ page 248)

If necessary, the contact person at the

Mercedes-Benz emergency call center for-

wards the call to Mercedes me connect Acci-

dent and Breakdown Management. Forward-

ing the call is however not possible in all coun-

tries.

Breakdown assistance by a technician on

location and/or the towing away of the vehicle

to the nearest authorized Mercedes-Benz Cen-

ter

You may be charged for these services.

Addition to the emergency guide aer auto-

matic accident or breakdown detection

(/ page 242)

In the event of a breakdown or accident, fur-

ther vehicle data is sent which enables optimal

support by the Mercedes-Benz customer cen-

244244

MBUX multimedia system

ter and the authorized service partner or

breakdown assistance.

Addition to the Mercedes me connect service

Telediagnostics

With the Telediagnostics function, specic

wear and failure reports are recorded by the

service provider, in so far as these can be

clearly interpreted and are available through

the monitoring of components that are subject

to diagnostics.

If your vehicle detects a breakdown or threat

of a breakdown, you may be prompted via the

multimedia system to contact the Mercedes-

Benz customer center for further help. This

prompt in the multimedia system only appears

when the vehicle is stationary.

These services are subject to technical

restrictions such as the mobile phone cover-

age, mobile network quality and the ability of

the processing systems to interpret the trans-

ferred data. In some circumstances, this can

result in delays or the failure of the informa-

tion to appear in the multimedia system.

More information about Mercedes me connect

services can be obtained in the Mercedes me Por-

tal:

Dat

Data tra transfansferrerred dured during Mering Mercedes me connectcedes me connect

call sercall servicesvices

The data transferred during a Mercedes me con-

nect call depends on:

The reason for initiation of the call

The service that is selected in the voice con-

trol system

The activated Mercedes me connect services

You can nd out which data is transferred when

using the services in the currently valid Mercedes

me connect terms of use and the data protection

information for Mercedes me connect. You can

nd these in your Mercedes me user account.

OvOverervieview of tw of the Merhe Mercedes me & Apps menucedes me & Apps menu

When you log in with a user account to the

Mercedes me Portal, then services and oers

from Mercedes-Benz will be available to you.

For more information consult an authorized

Mercedes-Benz Center or visit the Mercedes me

portal:

Make sure you always keep the Mercedes me

apps updated.

You can call up the menu using

Mercedes me &

Apps

in the multimedia system.

In the

Mercedes me & Apps menu, the following

options can be available:

Connecting the vehicle with the

Mercedes me

user account

Deleting a connection between a

Mercedes

user account and the vehicle

Calling up the Mercedes me services

Calling up apps such as, In-Car Oce or the

web browser depending on availability

MBUX multimedia system

245

WWeb broweb browser ovser overerviewview

The web browser is started using the Mercedes

me & Apps

menu.

URL entry

Bookmarks

Web page, back

Web page, forwards

To refresh/stop

Options

Websites cannot be shown while the vehicle is

in motion.

OvOverervieview of smarw of smartphone inttphone integregrationation

With Smartphone Integration, you can use certain

functions on your mobile phone via the multime-

dia system display.

Only one mobile phone at a time can be connec-

ted via Smartphone Integration to the multimedia

246246

MBUX multimedia system

system. Also for use with two phone mode with

smartphone integration, only one additional

mobile phone can be connected using Bluetooth

with the multimedia system.

The full range of functions for Smartphone Inte-

gration is only possible with an Internet connec-

tion. The appropriate application must be down-

loaded on the mobile phone to use Smartphone

Integration. The mobile phone must be switched

on and connected to a USB port with the ç

symbol on the multimedia system using a suitable

cable.

Apps for Smartphone Integration

Apple CarPlay

Android Auto

For safety reasons, the rst activation of

Smartphone Integration on the multimedia

system must be carried out when the vehicle

is stationary and the parking brake is applied.

You can start Apple CarPlay

or Android Auto

from the device manager.

Mercedes-Benz recommends disconnecting

the connecting cable only when the vehicle is

stationary.

Overervieview of trw of transfansferrerred ved vehicle dataehicle data

When using Smartphone Integration, certain vehi-

cle data is transferred to the mobile phone. This

enables you to get the best out of selected mobile

phone services. Vehicle data is not directly acces-

sible.

The following system information is transmitted:

Soware release of the multimedia system

System ID (anonymized)

The transfer of this data is used to optimize com-

munication between the vehicle and the mobile

phone.

To do this, and to assign several vehicles to the

mobile phone, a vehicle identier is randomly gen-

erated.

This has no connection to the vehicle identica-

tion number (VIN) and is deleted when the multi-

media system is reset (/ page 227).

The following driving status data is transmitted:

Transmission position engaged

Distinction between parked, standstill, rolling

and driving

Day/night mode of the instrument cluster

Drive type

The transfer of this data is used to alter how con-

tent is displayed to correspond to the driving sit-

uation.

The following position data is transmitted:

Coordinates

Speed

Compass direction

Acceleration direction

This data is used by the mobile phone to improve

the accuracy of the navigation (e.g. for continua-

tion in a tunnel).

MBUX multimedia system

247

MerMercedes-Benz emergcedes-Benz emergency call systency call systemem

InfInforormation on tmation on the Merhe Mercedes-Benz emergcedes-Benz emergencyency

call systcall systemem

Your vehicle is equipped with the Mercedes-Benz

emergency call system ("eCall"). This feature can

help save lives in the event of an accident. eCall

in no way replaces assistance provided from dial-

ing 911.

Mercedes-Benz eCall only functions in areas

where mobile phone coverage is available from

the wireless service providers. Insucient net-

work coverage from the wireless service providers

may result in an emergency call not being trans-

mitted.

eCall is a standard feature in your Mercedes-Benz

vehicle. In order to function as intended, the sys-

tem relies on the transmission of data detailed in

the "Mercedes-Benz emergency call system data

transmission" section that follows (/ page 250).

To disable eCall, a customer must visit an author-

ized Mercedes-Benz Service department to deac-

tivate the vehicle's communication module.

Deactiv

Deactivation of tation of this module prevhis module prevents tents the activhe activa-a-

tion of antion of any and all Mery and all Mercedes me connect serv-cedes me connect serv-

ices.ices. AerAer tthe deactivhe deactivation of eCall, autation of eCall, automaticomatic

emergemergency call and manual emergency call and manual emergency call willency call will

nonot be avt be available.ailable.

The vehicle must be switched on before an auto-

matic emergency call can be made.

eCall is activated at the factory.

eCall can be deactivated by an authorized

Mercedes-Benz dealer. Please note that in the

event ownership of the vehicle is transferred

to another owner in its deactivated state,

eCall will remain deactivated unless the new

owner visits an authorized Mercedes-Benz

dealership to reactivate the system.

OvOverervieview of tw of the Merhe Mercedes-Benz emergcedes-Benz emergency callency call

systsystemem

eCall can help to reduce the time between an

accident and the arrival of emergency services at

the site of the accident. It helps locate an acci-

dent site in places that are dicult to access.

However, even if a vehicle is equipped with eCall,

this does not mean the system is ON. As such,

eCall does not replace dialing 911 in the event of

an accident.

An emergency call can be made automatically or

manually.

Only make emergency calls if you or others are in

need of rescue. Do not make an emergency call in

the event of a breakdown or a similar situation.

Messag

Messages on tes on the displayhe display

SOS NOT READY: the vehicle is not on or eCall not

available.

During an active emergency call, <schar> appears

in the display.

You can nd more information on the regional

availability of eCall at:

If there is a malfunction in the Mercedes-Benz

emergency call system (e.g. a malfunction

with the speaker, microphone, airbag, SOS

button), a corresponding message appears on

the display in the instrument cluster.

248248

MBUX multimedia system

TTrriggiggerering an auting an automatic Meromatic Mercedes‑Benz emer-cedes‑Benz emer-

ggency callency call

RReqequiruirements:ements:

The vehicle is switched on.

The starter battery is suciently charged.

The Mercedes‑Benz emergency call system trig-

gers an emergency call automatically in the fol-

lowing cases:

Aer activation of the restraint systems such

as airbags or Emergency Tensioning Devices

aer an accident

Aer an emergency stop automatically initi-

ated by Active Emergency Stop Assist

The emergency call has been made:

A voice connection is made to the Mercedes-

Benz emergency call center.

A message with accident data is transmitted

to the Mercedes-Benz emergency call center.

The Mercedes-Benz emergency call center

can transmit the vehicle position data to one

of the emergency call centers.

The SOS button in the overhead control panel

ashes until the emergency call is nished.

It is not possible to immediately end an automatic

emergency call.

If no connection can be made to the emergency

services either, a corresponding message appears

in the media display.

Dial the local emergency number on your

mobile phone.

If an emergency call has been initiated:

Remain in the vehicle if the road and trac

conditions permit you to do so until a voice

connection is established with the emergency

call center operator.

Based on the call, the operator decides

whether it is necessary to call rescue teams

and/or the police to the accident site.

If no vehicle occupant answers, an ambulance

is sent to the vehicle immediately.

TTrriggiggerering a manual Mering a manual Mercedes-Benz emergcedes-Benz emergencyency

callcall

TTo use to use the SOS butthe SOS button in ton in the ovhe overerhead con-head con-

trtrol panel:ol panel: press and hold the SOS button for

at least one second (/ page 241).

TTo use vo use voice controice control:ol: use the Voice Control

System voice commands .

The emergency call has been made:

A voice connection is made to the Mercedes-

Benz emergency call center.

A message with accident data is transmitted

to the Mercedes-Benz emergency call center.

The Mercedes-Benz emergency call center

can transmit the vehicle position data to one

of the emergency call centers.

Remain in the vehicle if the road and trac

conditions permit you to do so until a voice

connection is established with the emergency

call center operator.

Based on the call, the operator decides

whether it is necessary to call rescue teams

and/or the police to the accident site.

MBUX multimedia system

249

If no connection can be made to the emergency

services either, a corresponding message appears

in the media display.

Dial the local emergency number on your

mobile phone.

Ending an unint

Ending an unintentionallentionally try triggiggerered manualed manual

MerMercedes-Benz emergcedes-Benz emergency callency call

Using tUsing the multifunction sthe multifunction steereering wheel:ing wheel: select

~. Depress the button for several seconds.

DatData tra transfansfer of ter of the Merhe Mercedes-Benz emergcedes-Benz emergencyency

call systcall systemem

In the event of an automatic or manual emergency

call the following data is transmitted, for example:

Vehicle's GPS position data

GPS position data on the route (a few hundred

meters before the incident) ()

Direction of travel

Vehicle identication number

Vehicle drive type

Number of people determined to be in the

vehicle

Whether Mercedes me connect is available or

not

Whether the emergency call was initiated

manually or automatically

Time of the accident

Language setting on the multimedia system

Data transmitted is vehicle information. For any

questions about the collection, use and sharing of

the eCall system data, please contact MBUSA's

Customer Assistance Center at 800-FOR-MERC.

For Canada, please contact MBC's Customer

Assistance Center at 1-800-387-0100.

Customer requests for covered information should

be submitted via the same channels.

For accident clarication purposes, the following

measures can be taken up to an hour aer the

emergency call has been initiated:

The current vehicle position can be deter-

mined.

A voice connection to the vehicle occupants

can be established.

250250

MBUX multimedia system

RRadio & mediaadio & media

OvOverervieview of tw of the symbols and functions in the symbols and functions in the media menuhe media menu

SymbolSymbol Designation FDesignation Functionunction

PlaySelect to start or continue playback.

Rest Select to pause the playback.

Repeat a trackSelect to repeat the current track or the active playlist.

Select once: the active playlist is repeated.

Select twice: the current track is repeated.

Select three times: the function is deactivated.

Random playbackSelect to play back the tracks in random order.

û/ü Skip forwards/backSelect to skip to the next or to the previous track.

Options Select to show additional options.

Categories Select to show or search through available categories (e.g. playback lists, albums,

artists, etc.).

Search Select to search in the active menu. You can search for artists, genres or moods, for

example.

MBUX multimedia system

251

SymbolSymbol DesignationFDesignation Functionunction

SettingsSelect to make settings.

Home Select to return to the home screen.

Messaging Select to call up messaging.

Full screen Select to switch to full screen mode.

The following functions and settings are available

in the media menu:

Connecting external data storage media with

the multimedia system (e.g. using USB or

Bluetooth

)

Playing back audio or video les

AAututhorhorizing a Bluetizing a Bluetoothooth

®®

audio deaudio device fvice for mediaor media

pla

playbackyback

RReqequiruirements:ements:

Bluetooth

is activated on the multimedia sys-

tem and audio equipment.

The audio equipment supports the Bluetooth

audio proles A2DP and AVRCP.

The audio equipment is "visible" for other devi-

ces.

Multimedia system:

Media

Bluetooth

With Bluetooth

audio, you can play back music

les from an external data storage medium, e.g.

your smartphone, using the MBUX multimedia

system.

To play back audio les using the multimedia

system, authorize the external data storage

medium on the MBUX multimedia system.

Aututhorhorizing a neizing a new Bluetw Bluetoothooth

®®

audio deaudio devicevice

Select Connect New Device.

Select an audio device.

Authorization starts. A code is displayed on

the multimedia system and on the mobile

phone.

If the codes are identical, conrm on the

audio equipment.

Select Only as Bluetooth Audio Device.

The Bluetooth

audio equipment is connected

with the multimedia system.

252252

MBUX multimedia system

Connecting preConnecting previouslviously auty authorhorized Bluetized Bluetoothooth

®®

audio eqaudio equipmentuipment

Select a Bluetooth

audio device from the list.

The connection is being established.

OvOverervieview of tw of the symbols and functions in the symbols and functions in the rhe radio menuadio menu

SymbolSymbol Designation FDesignation Functionunction

Home Select to return to the home screen.

Messaging Select to call up messaging.

û/ü Skip forwards/backSelect to skip to the next or to the previous station.

Settings Select to have further options shown. Settings can be made to the following additional

functions, for example:

Navigation and trac announcements

Frequency x function

Radio additional text

Emergency warnings

The setting options are country-dependent.

MBUX multimedia system

253

SymbolSymbol DesignationFDesignation Functionunction

HD radio

Select to switch the HD Radio

function on or o.

This function is not available in all countries.

Silent function Select to switch o the sound.

Store radio stations Select to save a station in the presets.

Station listSelect to have the station list shown.

Search Select to search in the active menu. You can search for artists, genres or moods, for

example.

AAdditional functions of Tdditional functions of TuneIn runeIn radioadio

A relatively large volume of data can be trans-

mitted when using TuneIn Radio.

254254

MBUX multimedia system

SymbolSymbol DesignationFDesignation Functionunction

SettingsThe following additional settings are available in

the TuneIn Radio menu:

Selecting stream

Logging on to or out of the TuneIn account

FavoritesSelect during playback to save the station cur-

rently set as a favorite.

6/8 Play/PauseSelect to start, stop or continue playback.

Browse Select to choose a category and then a radio sta-

tion.

AAdditional functions of tdditional functions of the sathe satellitellite re radioadio

SIRIUS XM

satellite radio oers more than 175

digital-quality radio channels providing 100% com-

mercial-free music, sports, news and entertain-

ment, for example. SIRIUS XM

satellite radio

employs a eet of high-performance satellites to

broadcast around the clock throughout the USA

and Canada. The satellite radio program is availa-

ble for a monthly fee. Information about this can

be obtained from a Sirius XM

Service Center

and at (USA) or

. (Canada).

Sirius, XM and all related marks and logos are

trademarks of Sirius XM Radio Inc. and its

subsidiaries. All other marks, channel names

and logos are the property of their respective

MBUX multimedia system

255

SymbolSymbol DesignationFDesignation Functionunction

SettingsThe following additional settings are available in

the satellite radio menu:

Activate child safety lock to lock channels

with adult content

Set alarm programming for music and sport

alerts

Create TuneMix lists to listen to music seam-

lessly

Playback control Select to show the timeline.

Tap any point on the timeline to skip forwards or

back.

Navigate to the end of the timeline to return to

live mode.

PlaySelect to start or continue playback.

Rest Select to pause the playback.

Depending on the frequency band selected, dier-

ent functions are available to you.

Select the desired frequency band in the radio

menu head runner.

Calling up TCalling up TuneIn RuneIn Radioadio

RReqequiruirements:ements:

256256

MBUX multimedia system

The TuneIn Radio service is activated in the

Mercedes me Portal.

The data volume is available.

Depending on the country, data volume may

need to be purchased.

A fast Internet connection for data transmis-

sion free of interference.

Data volume can be purchased dirdirectlectly fry fromom

a mobile phone nea mobile phone netwtworork prok providervider via the

Mercedes me Portal.

The functions and services are country-

dependent. For more information, consult an

authorized Mercedes-Benz Center.

Multimedia system:

Radio

Select TuneIn Radio.

The TuneIn menu appears. The last station set

starts playing.

The connection quality depends on the local

mobile phone reception.

SeSetting up sattting up satellitellite re radioadio

RReqequiruirements:ements:

Satellite radio equipment is available.

Registration with a satellite radio provider has

been completed.

If registration is not included when purchasing

the system, your credit card details will be

required to activate your account.

Multimedia system:

Þ Radio

SiriusXM

Z Options

Select Service Information.

The service information screen appears show-

ing the radio ID and the current subscription

status.

Establish a telephone connection.

Follow the service sta's instructions.

The activation process may take up to ten

minutes.

You can also have the satellite service activa-

ted online. To do so, please visit

www. (USA) or

www. (Canada).

Music and sporMusic and sport alert alertsts

Multimedia system:

Radio

SiriusXM

Alerts

SeSetting music and sportting music and sport alert alertsts

This function enables you to program an alert for

your favorite artists, tracks or sporting events.

Music alerts can be saved whilst a track is being

played and sport alerts can be saved during a live

game. You can also specify sport alerts via the

menu option. The system then continuously

searches through all the channels.

Set a music or sports alert, to be informed of

matches in the Live program.

Activctivating tating the music infhe music inforormation functionmation function

Activate Music Alerts O.

SeSetting a music alerttting a music alert

Select Add Alert.

MBUX multimedia system

257

Select Artists or Song in the dialog window.

The alert is set for the current artist or track.

If a match is found, a prompt appears asking

whether you wish to change to the station.

Activctivating sporating sports infts inforormationmation

Activate Activate Sports Alerts O.

Setting a sportting a sport alertt alert

Select Add Alert.

Select the team name or league in the dialog

window.

Dele

Deleting individual sporting individual sports and music alerts and music alertsts

Select Manage Music Alerts.

Select Manage Sports Alerts.

Select an artist or track.

Select a team.

Select Delete Selected Entries.

All highlighted alerts are deleted.

Dele

Deleting all sporting all sports and music alerts and music alertsts

Select Manage Music Alerts.

Select Manage Sports Alerts.

Select Delete All Entries.

All alerts are deleted.

Sound seSound settingsttings

OvOverervieview of functions in tw of functions in the sound menuhe sound menu

The setting options and functions available

depend on the sound system installed. You can

nd out which sound system is installed in your

vehicle in the Digital Operator's Manual.

Sttandarandard sound systd sound system and Aem and Advdvanced sound syanced sound sys-s-

ttemem

The following functions are available:

Equalizer:

Treble, mid-range and bass

Balance and fader

Volume:

Automatic adjustment

Bur

Burmestmesterer

®®

surrsurround sound systound sound system andem and

BurBurmestmesterer

®®

high-end 3D surrhigh-end 3D surround sound systound sound systemem

The following functions are available:

Equalizer:

Treble, mid-range and bass

Balance and fader

Sound focus

VIP seat (Burmester

high-end 3D surround

sound system only)

Sound proles

Volume:

Automatic adjustment

258258

MBUX multimedia system

MBUX multimedia system for Your Mercedes CLA 4 Door Second Generation (2019-2024)

Related Topics

Popular Owner Manuals

Latest Owner Manuals