2019-2024 Mercedes G Class SUV Multimedia system User Manual
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USER MANUALS FOR EVERY MAKE & MODEL

Multimedia system for Your Mercedes G Class SUV Fourth Generation (2019-2024)

Overview and operation
Overview of the multimedia system
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
1
Touch Control
Multimedia system button group on the steer-
ing wheel (/ page 203)
2
Multimedia system display
3
Main function button group (/ page 222)
4
Touchpad
5
Controller
Adjusts the volume(/ page 224)
Switches the mute function on/o
(/ page 224)
Mercedes-AMG vehicles: sets the volume
(turn) and switches the multimedia system on
or o (press)
6
Ü button
Switches multimedia system on/o
Mercedes-AMG vehicles: sets the volume of
the AMG Performance exhaust system (see
the separate operating instructions)
7
Controller
Notes on the media display
*
NOTE Scratches on the display
The display has a highly sensitive, high-gloss
surface. There is a risk of it becoming
scratched.
#
Avoid touching the display.
#
Observe the notes on cleaning.
Observe the notes on caring for the interior
(/ page 328).
218
Multimedia system
Automatic temperature-controlled switch-o fea-
ture: if the temperature is too high, the brightness
is initially reduced automatically. The display may
then switch o completely for a while.
%
If you are wearing polarized sunglasses, it may
be dicult to read the display.
Central control elements overview
1
Touch Control
2
Controller
3
Touchpad
Touch Control
▌Operating Touch Control
#
To call up main functions: press button 1.
or
#
Press and hold button 3.
#
To call up favorites: press button 1.
#
Swipe down on Touch Control 2.
#
To open a list: press Touch Control 2.
#
To close a list: press button 3.
or
#
Swipe right on Touch Control 2.
#
To select a menu item: swipe up, down, le or
right on Touch Control 2.
#
Press Touch Control 2.
#
To move the digital map: swipe in any direc-
tion.
▌Setting the sensitivity for Touch Control
Multimedia system:
4
System
5
w
Input
5
Touch Control Sensitivity
#
Select Fast, Medium or Slow.
Multimedia system
219
Operating the controller
1
% button
Pressing briey: returns to the previous dis-
play
Press and hold: calls up main functions
2
© button
Calls up the main functions
Calls up favorites: when the main functions
are displayed, slide controller
3 down.
3
Controller
Controller operating options:
#
Turn 3 counter-clockwise or clockwise.
#
Slide 1 le or right.
#
Slide 4 up or down.
#
Slide 2 diagonally.
#
Press 7 briey or press and hold.
Touchpad
▌Switching the touchpad on or o
Multimedia system:
4
System
5
w
Input
#
Activate O or deactivate ª the Touchpad.
▌Operating the touchpad
Requirements:
R
For vehicles with a controller: the touchpad is
switched on (/ page 220).
1
Touchpad
2
© button
Calls up main functions and favorites
3
D button
Calls up the control menu of the last active
audio source
220
Multimedia system
4
% button
Pressing briey: returns to the previous dis-
play
You can navigate in menus and lists via touch-sen-
sitive surface
1 by using a single-nger swipe.
#
To open or close lists: swipe le or right.
#
To select the menu item: swipe up, down, le
or right.
#
Press touchpad 1.
#
To move the digital map: swipe in any direc-
tion.
Use the following functions with a two-nger
swipe:
#
To call up main functions and favorites: swipe
down with two ngers.
#
To zoom in and out of the map: move two n-
gers together or apart.
#
To call up the control menu of the last active
audio source: starting in the lower area, swipe
up with two ngers.
▌Setting the sensitivity for the touchpad
Multimedia system:
4
System
5
w
Input
#
Select Touchpad Sensitivity.
#
Select Fast, Medium or Slow.
#
To set the pressure sensitivity: switch Touch-
pad Tap
on O or o ª.
If the function is switched on O, a tap on the
touchpad is enough to select a menu item.
▌Switching the read-aloud function for handwrit-
ing recognition on or o
Multimedia system:
4
System
5
õ
Audio
5
System Feedback
#
Switch Read Out Handwriting Recognition on
O or o ª.
▌Activating or deactivating haptic operating
feedback on the touchpad
Multimedia system:
4
System
5
w
Input
The function supports you when making entries
on the touchpad and when selecting menus.
#
Activate O or deactivate ª Haptic Operat-
ing Feedback
.
When the function is activated, a tactile feed-
back in the form of a vibration is eected
when the touchpad is operated.
▌Selecting a station and track using the touch-
pad
#
Press the D button on the touchpad.
or
#
Swipe up with two ngers. The swipe must
start in the lower area of the touchpad.
The control menu appears for the audio
source that was last selected.
#
Use one nger to swipe up or down.
Radio: the previous or the next station is set.
Media source: the previous or the next music
track is selected.
Multimedia system
221
#
To hide the control menu: swipe down with
two ngers. The swipe must start in the upper
area of the touchpad.
Main functions
▌Calling up the main functions
1
ß button
Calls up navigation
2
$ button
Calls up the radio
3
Õ button
Calls up media
4
% button
Calls up the telephone
5
Ø button
Sets vehicle functions
#
Alternatively: press the © button on the
Touch Control, controller or the touchpad.
The main functions are displayed.
#
Select the main function.
Favorites
▌Overview of favorites
Favorites oer you quick access to frequently
used applications. It is possible to create 20
favorites in total.
The following functions are available:
R
Add
pre-dened favorites from the following
categories (/ page 222):
-
Navigation
-
Entertainment
-
Phone
-
Connect
-
Vehicle
-
System Settings
R
Add
your own favorites (/ page 222)
R
Rename favorites (/ page 223).
R
Move favorites (/ page 223).
R
Delete favorites (/ page 223).
R
Reset all favorites (/ page 223)
▌Calling up favorites
#
Press the © button.
The main functions are displayed.
#
Navigate downwards once.
Navigating means:
R
Swiping on the Touch Control or the touch-
pad
R
Sliding the controller
Leaving the favorites menu
#
Press the © button.
▌Adding favorites
Adding predened favorites
#
Press the © button.
The main functions are displayed.
222
Multimedia system
#
Navigate downwards twice.
The Favorites menu appears.
#
Select New Favorite.
The categories are displayed.
#
Select a category.
The favorites are displayed.
#
Select a favorite.
#
Store the favorite at the desired position.
If a favorite has already been added at this
position, it will be overwritten.
Example: adding your own favorites
#
Select Vehicle.
#
Select Full Screen: Consumption.
#
Press and hold the © button until the
favorites are displayed.
#
Store the favorite at the desired position.
If
No function available for saving. is shown, the
selected function cannot be added.
▌Renaming favorites
#
Press the © button.
The main functions are displayed.
#
Navigate downwards once.
#
Select a favorite.
#
Navigate downwards once.
The Favorites menu appears.
#
Select Rename.
#
Enter the characters.
#
To conrm the entry: select ¡.
▌Moving favorites
#
Press the © button.
The main functions are displayed.
#
Navigate downwards once.
#
Select a favorite.
#
Navigate downwards once.
The Favorites menu appears.
#
Select Move.
#
Move the favorite to the desired position.
If a favorite has already been added at this
position, it will be overwritten.
▌Deleting favorites
#
Press the © button.
The main functions are displayed.
#
Navigate downwards once.
#
Select a favorite.
#
Navigate downwards once.
The Favorites menu appears.
#
To delete: select Delete.
#
Select Yes.
#
To restore all favorites: select Reset All.
A prompt appears.
#
Select Yes.
The favorites are reset to the factory settings.
Multimedia system
223
Switching the mute function on/o
On the multifunction steering wheel
On the multimedia system
#
To mute: press volume control 1.
The 8 symbol appears in the status line of
the media display.
You will also hear trac announcements and
navigation announcements even when the
sound is muted.
#
To switch on: change the media source or turn
volume control 1.
Adjusting the volume
Adjusting with the volume control
On the multifunction steering wheel
224
Multimedia system
On the multimedia system
#
Turn volume control 1.
The volume of the current radio or media
source is set. The volume of other audio sour-
ces can be adjusted separately.
Adjust this in the following situations:
R
During a trac announcement
R
During a navigation announcement
The volume of the navigation announce-
ment changes in accordance with the vol-
ume of the current media source.
R
During a phone call
Setting in the menu
#
Select System in the multimedia system.
#
Select Audio.
#
Select a volume setting.
#
Set the volume.
Entering characters
▌Using the character input function
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
Observe the legal requirements for the country in
which you are currently driving when operating
the multimedia system.
Use the character input function in the following
situations, for example:
R
Renaming a favorite.
R
Entering a POI or address.
R
Making a phone call.
The following functions are available:
R
Selecting a character in the character bar.
R
Writing a character on the touchpad.
Character input can be started with a control ele-
ment and resumed with another.
Multimedia system
225
#
On the Touch Control and controller: select
the characters in the character bar.
Depending on the target entry, the following
characters are available:
R
The full set of characters is shown.
R
Only those characters which are useful for
the current input string are shown.
Other characters are grayed out.
#
On the touchpad: select the characters in the
character bar.
or
#
Write the characters on the touch-sensitive
surface of the touchpad.
Handwriting recognition supports you by
means of character suggestions and a read-
aloud function.
Examples of character entry:
R
Renaming a favorite.
R
Entering a POI or an address using free or
step-by-step search.
R
Entering a web address.
▌Entering characters using the controller
Example: renaming favorites
#
Call up the "Renaming favorites" function
(/ page 223).
#
To enter a character: turn 3, slide 4
and press the controller.
The character is entered in the input line.
Use the following entry functions:
%
To delete a character: press the controller.
To delete an entry: press and hold the con-
troller until the entire entry is deleted.
Ä
To switch to special characters and sym-
bols.
X
To switch to upper-case or lower-case let-
ters.
B
To switch the language.
v
To switch to character entry on the touch-
pad.
%
The available editing functions depend on the
editing task, the language set and the charac-
ter level.
#
To conrm the entry: select ¡.
Example: entering a destination (navigation)
#
Enter the POI or address (/ page 242).
▌Entering characters on the touchpad
Requirements:
R
The touchpad is switched on (/ page 220).
R
The entered or selected character should be
read out: the handwriting recognition read-
aloud function is switched on (/ page 221).
226
Multimedia system
Example: renaming a favorite
#
Call up the "Renaming a favorite" function
(/ page 223).
#
To enter a character: use your nger to write
characters on the touchpad.
The character is entered in the input line. If
dierent interpretations are possible, charac-
ter suggestions are displayed.
#
To select a character suggestion: turn the con-
troller.
#
Resume character input.
#
To enter a space: swipe right when the cursor
is located in the input line.
#
To delete a character: swipe le when the cur-
sor is located in the input line.
#
To conrm the entry: press the touchpad.
#
To nish character entry: swipe upwards.
or
#
Press the % button.
Example: entering a destination (navigation)
#
Enter the POI or address (/ page 242).
System settings
Display
▌Conguring display settings
Multimedia system:
4
System
5
G
Display and Designs
Styles
#
Select Designs.
#
Select Sport, Classic or Progressive.
Adapting the ambient lighting for the style
#
Select Adjust Amb. Lighting.
Activate O or deactivate ª the function.
This function adjusts the ambient lighting for
the selected display style.
Setting the display brightness
#
Select Display Brightness.
#
Select a brightness value.
Switching the display o/on
#
To switch o: select Display Off.
#
To switch on: press a button, e.g. %.
Display design
#
Select Day/Night Design.
#
Select Automatic, Day Design or Night
Design
.
Additional display area
Depending on the vehicle, various items of addi-
tional information can be shown. The additional
display area comprises the le-hand or right-hand
third of the display.
#
Select Additional Disp. Area.
The following display content can be selected:
R
Dynamic
Multimedia system
227
R
Navigation Map
R
Consumption
R
Time and Date
Time and date
▌Setting the time and date automatically
Multimedia system:
4
System
5
&
Time and Date
#
Deactivate ª Manual Time Adjustment.
The time and date are set automatically for the
selected time zone and summer time option.
%
The correct time is required for the following
functions:
R
Route guidance with time-dependent traf-
c guidance.
R
Calculation of expected time of arrival.
▌Setting the time zone
Multimedia system:
4
System
5
&
Time and Date
5
Time Zone:
The list of countries is displayed.
#
Select a country #.
Depending on the country, time zones are dis-
played.
#
Select a time zone.
The time zone set is displayed aer Time
Zone:
.
▌Setting summer time
The Automatic Daylight Saving Time and Day-
light Saving Time
options cannot be selected in
all countries.
Multimedia system:
4
System
5
&
Time and Date
Automatically
#
Switch Automatic Daylight Saving Time on
O or o ª.
Manually
#
Deactivate ª Automatic Daylight Saving
Time
.
#
Select Daylight Saving Time.
#
Select On or Off.
▌Setting the time and date format
Multimedia system:
4
System
5
&
Time and Date
5
Set Format
#
Set the date and time format #.
▌Setting the time manually
Requirements:
R
The
Manual Time Adjustment function is
switched on.
Multimedia system:
4
System
5
&
Time and Date
5
Set Time
#
Set the hours.
#
Navigate to the right to set the minutes.
#
Set the minutes.
#
Conrm changes when exiting the menu.
The date is set automatically via GPS.
228
Multimedia system
Connectivity
▌Switching transmission of the vehicle position
on/o
Multimedia system:
4
System
5
ö
Connectivity
#
Select Transmit Vehicle Pos..
#
Activate O or deactivate ª the function.
Bluetooth
®
▌Information about Bluetooth
®
Bluetooth
®
technology is a standard for short-
range wireless data transfer up to approximately
32.8 (10 m).
You can use Bluetooth
®
to connect your mobile
phone to the multimedia system and use the fol-
lowing functions, for example:
R
Hands-free system with access to the follow-
ing options:
-
contacts (/ page 274)
-
call lists (/ page 276)
-
text message (/ page 276)
R
Internet connection (/ page 290)
R
Listening to music via Bluetooth
®
audio
R
Transferring business cards (vCards) into the
vehicle
Bluetooth
®
is a registered trademark of Bluetooth
Special Interest Group (SIG) Inc.
%
Internet connection via Bluetooth
®
is not
available in all countries.
▌Activating/deactivating Bluetooth
®
Requirements:
R
Deactivate Bluetooth
®
: Apple CarPlay
®
is not
active.
Multimedia system:
4
System
5
ö
Connectivity
#
Activate O or deactivate ª Bluetooth
®
.
If Android Auto is active, a prompt appears asking
whether Bluetooth
®
should be deactivated.
#
Select Yes.
Android Auto is closed and Bluetooth
®
is
deactivated.
Wi-Fi
▌Wi-Fi connection overview
You can use Wi-Fi to establish a connection with a
Wi-Fi network and to access the Internet or other
network devices.
The following connection options are available:
R
Wi-Fi connection
The Wi-Fi connection to a Wi-Fi-capable
device, e.g. the customer's mobile phone or a
tablet PC is established.
R
Multimedia system as a Wi-Fi hotspot
Using this function, a tablet PC or notebook
can be connected, for example.
To establish a connection, you can use the follow-
ing methods:
R
WPS PIN
The connection to a secure Wi-Fi network is
made via a PIN.
R
WPS PBC
The connection to a secure Wi-Fi network is
made by pressing a button (push button).
Multimedia system
229
R
Security key
The connection to a secure Wi-Fi network is
made via a security key.
▌Setting up Wi-Fi
Requirements
R
The device to be connected supports one of
the three means of connection described
(/ page 229).
Multimedia system:
4
System
5
ö
Connectivity
Activating/deactivating Wi-Fi
#
Activate O or deactivate ª Wi-Fi.
If
Wi-Fi is deactivated ª, communication via
Wi-Fi to all devices is interrupted. This also
means that a connection to the HERMES com-
munication module cannot be established.
Then functions such as dynamic route guid-
ance with Live Trac Information are not avail-
able.
Connecting the multimedia system with a device
via Wi-Fi
This function is not available if a HERMES commu-
nication module is installed.
The type of connection established must be selec-
ted on the multimedia system and on the device
to be connected.
%
The connection procedure may dier depend-
ing on the device. Follow the instructions that
are shown in the display. Further information
(see the manufacturer's operating instruc-
tions).
#
Select Internet Settings.
#
Select Search for Wi-Fi Networks.
Using a security key
#
Select a Wi-Fi network in the list.
#
Have the security key displayed on the device
to be connected (see the manufacturer's oper-
ating instructions).
#
Enter this security key on the multimedia sys-
tem.
#
Conrm the entry with ¡.
%
All devices support a security key as a means
of connection.
Using a WPS PIN
#
Highlight a Wi-Fi network in the list.
#
Select ¥ Connect via WPS PIN Input.
The multimedia system generates an eight-
digit PIN.
#
Enter this PIN on the device to be connected.
#
Conrm the entry.
Using a button
%
This function is only available in a Wi-Fi fre-
quency of 2.4 GHz.
#
Highlight a Wi-Fi network in the list.
#
Select ¥ Connect via WPS PBC.
#
Select "Connect via WPS PBC" in the options
on the device to be connected.
#
Press the WPS button on the device to be con-
nected.
#
Select Continue in the multimedia system.
230
Multimedia system
Device has already been connected:
#
To automatically connect: highlight a Wi-Fi net-
work in the list.
#
Activate ¥ Connect Automatically O.
#
To connect: highlight a Wi-Fi network in the
list.
#
Select ¥ Connect.
The connection is established again. These
functions are possible when the device has
already been connected to the Wi-Fi network.
▌Setting up a Wi-Fi hotspot
Requirements:
R
For connection by pressing a button: this func-
tion is only available in a Wi-Fi frequency of
2.4 GHz.
Multimedia system:
4
System
5
ö
Connectivity
Conguring the multimedia system as a Wi-Fi hot-
spot
The type of connection established depends on
the device to be connected. The function must be
supported by the multimedia system and by the
device to be connected. The type of connection
established must be selected on the multimedia
system and on the device to be connected.
#
Select Set Up Hotspot.
#
Highlight Connect Device to Vehicle Hotspot.
Generating a WPS PIN
#
Select ¥ Connect via WPS PIN Genera-
tion
.
#
Enter the PIN shown in the media display on
the device to be connected and conrm.
Connecting using a WPS PIN
#
Select ¥ Connect via WPS PIN Input.
#
Select Enter WPS PIN.
#
Enter the PIN that is shown on the external
device's display on the multimedia system.
#
Select Continue.
Connecting using a button
#
Select ¥ Connect via WPS PBC.
#
Press the WPS button on the device to be con-
nected or select Connect.
#
Select Continue in the multimedia system.
Connecting using a security key
#
Select Connect Device to Vehicle Hotspot.
A security key is displayed.
#
Select the vehicle from the device to be con-
nected. The vehicle is displayed with the SSID
MB Hotspot XXXXX.
#
Enter the security key which is shown in the
media display on the device to be connected.
#
Conrm the entry.
Connecting using NFC
#
Select Connection via NFC.
#
Activate NFC on the mobile device (see the
manufacturer's operating instructions).
#
Bring the mobile device into the NFC area of
the vehicle (/ page 272).
#
Select Done.
The mobile device is now connected to the
multimedia system hotspot via NFC.
Generating a new security key:
#
Select Set Up Hotspot.
Multimedia system
231
#
Select Generate Security Key.
A connection will be established with the
newly created security key.
#
To save a security key: select Save.
When a new security key is saved, all existing
Wi-Fi connections are then disconnected. If
the Wi-Fi connections are being re-estab-
lished, the new security key must be entered.
Managing COMAND Touch devices
Requirements:
R
The COMAND Touch app is installed on the
external device (e.g. tablet or smartphone).
R
Wi-Fi is activated (/ page 230) and the multi-
media system is congured as a Wi-Fi hotspot
(/ page 231).
Multimedia system:
4
System
5
COMAND Touch
Connecting and authorizing a new device
#
Select Authorize a New Device.
#
Select Connect New Device.
#
Enter the security key in the external device.
The Please start COMAND Touch on your
device and follow the instructions.
message
appears.
#
Select Continue.
#
The connection request from the device
Accept.
#
Enter the PIN shown on the external device.
The device is authorized.
Authorising a connected device
#
Select Authorize a New Device.
The devices already connected are displayed.
#
Select Continue Using Connected Devices.
The
Please start COMAND Touch on your
device and follow the instructions.
message
appears.
#
Select Continue.
#
The connection request from the device
Accept.
#
Enter the PIN shown on the external device.
The device is authorized.
De-authorizing the device
#
Select an authorized device from the list.
A prompt will appear asking whether you
would like to de-authorize the selected device.
#
Select Yes.
The device is de-authorized.
Activating/deactivating child safety lock
Multimedia system:
4
System
5
Parental Control
Locking or unlocking an external device
#
Select an external device.
#
Select Lock.
The device connected via the COMAND Touch
app is locked O or unlocked ª.
System language
▌Notes on the system language
This function allows you to determine the lan-
guage for the menu displays and the navigation
announcements. The selected language aects
232
Multimedia system
the characters available for entry. The navigation
announcements are not available in all languages.
If a language is not available, the navigation
announcements will be in English.
▌Setting the system language
Multimedia system:
4
System
5
Language
#
Set the language.
%
If you are using Arabic map data, the text
information can also be shown in Arabic on
the navigation map. To do so, select ةيبرعلا as
the language from the language list. Naviga-
tion announcements are then also made in
Arabic.
Setting the distance unit
Multimedia system:
4
System
5
%
Units
#
Select km or mi.
#
In the multifunction display of the Instrument
Display, switch the Additional Speedometer
display on O.
Data import and export
▌Data import/export function
The following functions are possible:
R
Transferring data from one system or vehicle
to another system or vehicle.
R
Creating a backup copy of your personal data
and loading it again.
R
Protecting your personal data against unwan-
ted export with PIN protection.
%
Note that the NTFS ling system is not sup-
ported. The FAT32 ling system is recommen-
ded.
▌Importing/exporting data
*
NOTE Loss of data due to premature
removal
#
Do not remove the data storage medium
when data is being exported.
Mercedes-Benz is not liable for any loss of
data.
Requirements:
R
The vehicle is stationary.
R
The ignition is switched on or the vehicle has
been started.
R
The SD card is inserted (/ page 297) or the
USB device is connected (/ page 298).
Multimedia system:
4
System
5
System Backup
#
Select Import Data or Export Data.
Importing
#
Select a data storage medium.
A prompt appears asking whether you really
wish to overwrite the current data. If data orig-
inates from another vehicle, this is recognized
during data reading.
The multimedia system is restarted once the
data has been imported.
%
Current vehicle settings can be edited aer
the import.
Exporting
If PIN protection is activated, your PIN is reques-
ted.
Multimedia system
233
#
Enter the four-digit PIN.
#
Select a data storage medium.
The data is exported. The data export may
take several minutes.
Activating/deactivating PIN protection
Requirements:
To unlock the PIN:
R
There is an Internet connection.
R
A Mercedes me account exists at
.
R
The
Personalization service is active
(/ page 235).
Multimedia system:
4
System
5
PIN Protection
Setting the PIN
#
Select Set PIN.
#
Enter a four-digit PIN.
#
Enter the four-digit PIN again.
If both PINs match, PIN protection is active.
Changing the PIN
#
Select Change Settings.
#
Enter the current PIN.
#
Select Change PIN.
#
Set a new PIN.
Activating PIN protection for data export
#
Select Change Settings.
Conrm with the PIN.
#
Select Protect Data Export.
Activate O or deactivate ª the function.
Unblocking the PIN
If the PIN has been entered incorrectly three
times, the PIN will be blocked. You can have a sin-
gle-use password sent to you via the Mercedes
me connect online portal to reset the PIN protec-
tion.
#
Select Unblock PIN.
#
Enter the single-use password.
PIN protection is reset, and you can set a new
PIN.
%
The availability of this function is country
dependent and may not be available in your
country.
Alternatively, you can have PIN protection
reset at an authorized Mercedes-Benz Center.
User prole
▌Setting a user prole
Multimedia system:
4
System
5
g
Personalization
Displaying a user prole when starting
If this function is active, a prompt appears when
starting the system asking which user prole to
use.
#
Select Display Profile Selection after Start.
#
Activate O or deactivate ª the function.
Selecting a user prole
#
Select Guest Profile or individual prole #.
%
Some settings from the user prole are only
loaded when the vehicle is stationary or when
the ignition is switched on.
234
Multimedia system
Automatic synchronization
Each time the ignition is switched o or on, the
individual user proles are synchronized on the
multimedia system and on the server. This
ensures that the latest user proles are available.
#
Select Automatic Synchronization.
#
Activate O or deactivate ª the function.
%
For more information about importing/export-
ing user proles (/ page 235).
▌Creating a user prole
Multimedia system:
4
System
5
g
Personalization
5
Create Profile
#
Enter a name.
#
Select a.
The following information is saved in the user pro-
le, for example:
R
System settings
R
Navigation and trac information
The settings dier depending on the vehicle
equipment.
▌Importing/exporting a user prole
Requirements:
R
There is an Internet connection .
R
A Mercedes me account exists at
.
R
The
Personalization service is active.
R
The function is available in your country.
Multimedia system:
4
System
5
g
Personalization
5
Manual Export/Import
Importing a user prole
#
Select Import Profiles from Server.
The
The profile data import overwrites all
existing profile data. Do you want to con-
tinue?
message appears.
#
Select Yes.
User proles are imported.
Exporting a user prole
#
Select Export Profiles to the Server.
User proles are exported.
%
Only individual proles can be imported or
exported. The individual proles are always
collectively imported or exported.
%
Certain settings, such as address book
entries or previous destinations from the navi-
gation system, are not exported.
▌Setting user prole options
Multimedia system:
4
System
5
g
Personalization
#
Highlight a prole.
#
Select ¥ options.
The following options are available:
R
Rename
R
Delete
R
Reset
%
The guest prole cannot be deleted or
renamed.
Multimedia system
235
Soware updates
▌Information on soware updates
The multimedia system displays a corresponding
message when a soware update is available.
The availability of this function is dependent on
the country.
Depending on the source, you can perform vari-
ous updates:
Source of the update Update type
Updates via mobile
phone
Navigation map, sys-
tem updates, Digital
Operator's Manual
Updates via an exter-
nal storage medium,
e.g. a USB ash drive
Navigation maps
%
Soware updates via mobile phone require an
active Internet connection for the vehicle. This
is not available in all countries. For further
information on connecting to the Internet, see
(/ page 290).
Advantages of soware updates
Soware updates ensure your vehicle's technol-
ogy is up-to-date.
In order to constantly improve the quality of our
services you will receive future soware updates
for your multimedia system, the Mercedes me
connect services and your vehicle's communica-
tion module. These will be sent to you via the
mobile phone connection in your vehicle and, as
an option, installed automatically. You can monitor
the status of your soware updates on the
Mercedes me Portal and nd information about
potential innovations.
Your advantages at a glance:
R
Conveniently receive soware updates via the
mobile phone network
R
Improves the quality and availability of
Mercedes me connect services
R
Keeps your multimedia system and communi-
cation module up-to-date
Further information about soware updates can
be found at
▌Carrying out soware updates
Requirements:
R
There is an Internet connection
(/ page 290).
R
For automatic soware updates: your vehicle
has a permanently installed communication
module.
Multimedia system:
4
System
5
Software Update
Automatic soware updates
#
Activate O Automatic Online Update.
The soware updates will be downloaded and
installed automatically.
The current status of the soware update is
displayed.
Manual soware updates
#
Switch o ª Automatic Online Update.
#
Select a soware update from the list and
start the update.
236
Multimedia system
Activating a soware update
#
Restart the system.
▌Function of important system updates
Important system updates may be necessary for
the security of your multimedia system's data.
Install these updates, or else the security of your
multimedia system cannot be ensured.
%
If automatic online updates are activated, the
system updates will be downloaded automati-
cally (/ page 236).
As soon as a system update is available for down-
load, a corresponding message appears on the
media display.
You have the following selection options:
R
Download
The system update will be downloaded in the
background.
R
Details
Information about the pending system update
is displayed.
R
Later
The system update can be downloaded man-
ually at a later time (/ page 236).
You will be informed when the download is com-
plete and the system update is ready for installa-
tion.
%
Park the vehicle safely in a suitable location
before starting the installation.
Requirements for the installation:
R
The ignition is switched on.
R
The engine is not running.
R
Notes and warnings have been read and
accepted.
R
The parking brake is applied.
If all requirements are met, the system update is
installed. The multimedia system cannot be oper-
ated during the installation and vehicle functions
are restricted.
If errors should occur during the installation, the
multimedia system automatically attempts to
restore the previous version. If restoration of the
previous version is not possible, a symbol appears
on the multimedia system display. Consult a quali-
ed specialist workshop to resolve the problem.
Reset function
&
WARNING Risk of accidents due to failure
of multimedia display functions
While the multimedia system is being reset, its
functions such as the rear view camera are
not available.
#
Only reset the multimedia system when
the vehicle is stationary.
Multimedia system:
4
System
5
Reset
Personal data is deleted, for example:
R
Station presets
R
Connected mobile phones
#
Select Yes.
If PIN protection is activated, a prompt appears
asking if you also wish to restore this to the fac-
tory settings during a reset.
Multimedia system
237
#
Select Yes.
#
Enter the current PIN.
The PIN is reset.
or
#
Select No.
The current PIN stays the same aer resetting.
%
If you have forgotten your PIN, an authorized
Mercedes-Benz Center can deactivate the PIN
protection for you.
A prompt appears again asking whether you really
wish to reset.
#
Select Yes.
The multimedia system is reset to the factory
settings.
238
Multimedia system
Fit & Healthy
ENERGIZING COMFORT
▌Overview of the ENERGIZING COMFORT programs
Program overview
Program Function
Refresh Can make targeted changes to the vehicle's interior climate to refresh vehicle occupants. Cooling airow and
ionization purify the air. The vehicle interior is illuminated with cool colors and the seat is ventilated.
Vitality Can counteract diminishing attentiveness in monotonous driving situations. Fast-paced music and a vitalizing
massage provide invigorating stimulation for the vehicle occupants. The air is puried using ionization and a
pleasant fragrance is released. The vehicle interior is illuminated with a stimulating hue and the seat is ventila-
ted.
Joy Can promote a positive mood in the vehicle occupants as well as mental and physical regeneration. Moder-
ately fast music is played and a massage program is activated. The air is puried using ionization and a pleas-
ant fragrance is released. The vehicle interior is illuminated with friendly lighting.
Multimedia system
239
Program Function
Well-being Can aid the physical and mental relaxation of vehicle occupants. A back massage combined with local warmth
provide relaxation. The air is puried using ionization and a pleasant fragrance is released. The audio player
plays selections of calming music and the vehicle interior is illuminated with pleasant lighting.
Training Can counteract the onset of muscle tension, limbs falling asleep or stress with targeted relaxation or stimula-
tion exercises. The exercises are demonstrated in short videos. The air is puried using ionization and a pleas-
ant fragrance is released. The vehicle interior is illuminated with lighting appropriate to the exercise.
%
Please note that the available programs and
the associated functions depend on your vehi-
cle equipment. Depending on your equipment,
fewer functions may be available.
▌Starting the ENERGIZING Comfort program
Requirements:
R
The ignition is switched on.
%
ENERGIZING Comfort is available approx-
imately ve minutes aer starting the multi-
media system.
Multimedia system:
4
Vehicle
5
ENERGIZING Comfort
Selecting a seat
#
Select Seat Selection.
#
Select the desired seat or All Seats O.
Starting a program
#
Select Refresh, Vitality, Enjoyment or Well-
being
.
The selected program will run for ten minutes.
Conguring a program
#
Call up further options Ü for the desired
program.
#
Switch the functions included in the program
on O or o ª.
Starting training
#
Select Training.
#
Select Muscle Relaxation, Muscle Stimulation
or Balance.
The selected training video starts and is dis-
played in the media display.
#
Select Full Screen: Video.
The training video is displayed in full screen.
240
Multimedia system
%
For more information on pausing or skipping
through videos, see (/ page 299).
If, during an active program, a function require-
ment is no longer met, a corresponding message
appears. The active program is canceled.
Navigation
Switching navigation on
Multimedia system:
4
Navigation
#
Alternatively: press the ß button.
The map appears and shows current vehicle
position
1.
%
If a climate control setting is changed, a cli-
mate bar appears briey.
Showing or hiding the navigation menu
Requirements
R
The map displays the current vehicle position.
Multimedia system:
4
Navigation
Multimedia system
241
#
To show: swipe le on the touchpad or the
Touch Control.
or
#
Slide the controller to the le.
#
To hide: swipe right on the touchpad or the
Touch Control.
or
#
Slide the controller to the right.
%
To show or hide lower menu levels, swipe or
slide to the le or right as many times as nec-
essary.
Destination entry
▌Entering a POI or address
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
Requirements:
R
For the online search: Mercedes me connect
is available.
R
You have a user account for the Mercedes me
Portal.
R
The service is available.
R
The service has been activated at an author-
ized Mercedes-Benz Center.
Further information can be found at:
www.
Multimedia system:
4
Navigation
#
Show the navigation menu.
#
Select ª Enter Destination.
The state or province in which the vehicle is loca-
ted is set 1.
There are two available methods of destination
entry:
R
Free search
2
R
Search step-by-step
3
242
Multimedia system
Method 1: free search
#
Enter the POI or address in 2. The entries
can be made in any order.
During destination entry, suggestions are
made by the multimedia system. A selection
of destinations appears in a list.
Enter these address elements, for example:
R
City, street, house number
R
Street, city
R
Zip code
R
POI name
R
POI category, e.g.
Gas Station
R
City, POI name
#
To switch to handwriting recognition: select
5 v.
#
Write the character on the touchpad.
#
To switch to character selection: press the
% button.
or
#
Press the touchpad.
#
To delete an entry: select % 4 (if availa-
ble).
Use the following options:
R
Press briey: deletes the last character
entered or the last suggestion adopted.
R
Press and hold: deletes the entire entry.
#
To set the language: select B 8.
#
Select the language.
%
This function is useful for countries in which
several character sets are supported. An
example is Russia, which uses Cyrillic and
Latin characters.
#
To call up the online search function: select
Online Search 6.
Once an Internet connection is established, a
list appears. It shows online destinations rela-
ted to the previous entry.
The online destination is supplied by an Inter-
net provider.
#
Select the online destination.
or
#
Enter the online destination or a three-word
address in the input line.
%
Enter a three-word address (/ page 247).
Online search is not available in all countries.
#
To call up the list: press the % button.
or
#
If the top line of the character bar is highligh-
ted, navigate upwards.
#
Select the destination in the list.
#
To adopt a destination: select 7 Select Des-
tination
.
If there are several listings for a destination, a
list appears.
#
Select the destination.
The destination address is shown.
Method 2: search step-by-step
#
Press the % button.
or
Multimedia system
243
#
If the top line of the character bar is highligh-
ted, navigate upwards.
The character bar is hidden. City or ZIP is
highlighted. Additional entry elds are availa-
ble, e.g. for
POI.
#
Select City or ZIP.
The character bar appears.
#
Enter the city or the zip code.
During destination entry, suggestions are
made by the multimedia system. A selection
of destinations appears in a list.
The address entries can be made in any order,
for example:
R
City or ZIP, Street, House No.
Enter an intersecting street, if available.
R
Street, City or ZIP
R
POI, e.g. Gas Station, City or ZIP
%
During destination entry, use the following
functions:
R
Switch to handwriting recognition.
R
Switch to character selection.
R
Delete an entry.
An entry, e.g.
POI, can be deleted with
£ in a step-by-step search. Navigate to
the le to do so.
R
Call up the online search function (if avail-
able).
R
Call up a list.
The functions are described in the free
search.
#
To change the state/province: select the state
or the province.
#
Enter the state or the province. You only need
to enter the rst character.
#
Select the state or the province in the list.
#
To change the country: select the country.
#
Enter the country. You only need to enter the
rst character.
#
Select the country on the list.
#
To adopt a destination: select Select Destina-
tion
.
If there are several listings for a destination, a
distance-orientated list appears.
#
Select the destination.
The destination address is shown.
▌Selecting previous destinations
Multimedia system:
4
Navigation
5
¬
Previous and Other Destinations
#
Select Previous Destinations.
#
Select the destination.
The destination address is shown.
or
#
If favorites have been saved already
(/ page 257), select From My Favorites.
#
Select the favorite.
The destination address is shown.
▌Selecting a POI
Multimedia system:
4
Navigation
5
¬
Previous and Other Destinations
5
POIs
#
Select the category.
or
244
Multimedia system
#
Select All Categories and the category.
If route guidance is not active: the search
begins in the vicinity of the current vehicle
position. The list is sorted by distance in
ascending order.
The POIs show the following information:
R
Name of POI
R
Linear distance to the POI
R
The direction of the linear distance to the
POI (arrow) is displayed when searching
for the vehicle's current position.
#
Select the POI.
#
Route guidance is active: select the search
position prior to choosing a POI (see example).
#
If intermediate destinations are set, these can
also be selected as the search position aer
selecting Near Destination.
Filtering the display for POIs
#
Enter the search term in ª Search:.
The results list shows relevant POIs.
#
Select ¡.
The rst POI in the list is highlighted.
#
Select the POI.
Example: setting the search position for the park-
ing category during active route guidance
#
Select In the Vicinity, Near Destination or
Along the Route.
The list shows the located POIs or opens an
overview of the route destination aer select-
ing
Near Destination.
#
Select the POI.
#
Select Near Destination: select the intermedi-
ate destination or the destination.
▌Starting an automatic gas station search
Requirements:
R
The automatic gas station search is activated
O (/ page 251).
Driving situation
Route guidance is active. The fuel level in the fuel
tank reaches the reserve fuel level.
The Reserve Fuel Do you want to start a search
for surrounding gas stations? message is shown.
#
Select Yes.
The automatic gas station search begins. The
available gas stations along the route or in the
vicinity of the vehicle's current position are
displayed.
#
Select the gas station.
The address of the gas station is displayed.
#
If route guidance is not active, select Start
Route Guidance
.
The selected gas station is set as the destina-
tion. Route guidance begins.
or
#
If route guidance is active, select Start New
Route Guidance
or Set as Next Way Point.
Start New Route Guidance: the selected gas
station is set as a new destination. The previ-
ous destinations and intermediate destina-
tions are deleted. Route guidance to the gas
station begins.
Set as Next Way Point: the selected gas sta-
tion is set as the next intermediate destina-
tion. Route guidance begins.
Multimedia system
245
#
If there are already four intermediate destina-
tions: select Yes in the prompt.
The selected gas station is entered into posi-
tion 1 of the intermediate destinations menu.
Intermediate destination 4 is deleted. Route
guidance begins.
▌Entering an intermediate destination
Requirements
R
A destination is entered.
Multimedia system:
4
Navigation
5
Way Points and Info
#
Select Search for Way Point.
#
Enter the intermediate destination as a POI or
address (/ page 242).
#
Select the intermediate destination.
#
Select Set as Destination.
or
#
Select an intermediate destination using
ª Enter Destination during route guid-
ance.
#
Select Set as Next Way Point aer entering
the destination.
▌Editing intermediate destinations
Requirements
R
The destination and at least one intermediate
destination have been entered.
Multimedia system:
4
Navigation
5
Way Points and Info
#
To call up the map: highlight the destination or
the intermediate destination.
#
Select ¥ Map .
#
Move the map (/ page 261).
#
Select destination on the map (/ page 248).
#
To change the order of destinations: highlight
the destination or the intermediate destina-
tion.
#
Select ¥ Move .
#
Move the intermediate destination to the
desired position.
#
Press the Touch Control, the controller or the
touchpad.
#
To delete a destination: highlight the destina-
tion or the intermediate destination.
#
Select ¥ Delete.
▌Calculating a route with intermediate destina-
tions
Requirements:
R
The destination and at least one intermediate
destination have been entered.
Multimedia system:
4
Navigation
5
Way Points and Info
#
Select Start New Route Guidance.
The route is calculated with the set intermedi-
ate destinations.
▌Selecting a contact for destination entry
Requirements:
R
A mobile phone is connected to the multime-
dia system (/ page 269).
R
The "Navigate to contact" online service is
available and activated.
246
Multimedia system
Multimedia system:
4
Navigation
5
¬
Previous and Other Destinations
5
Contacts
#
Select the contact.
The contact details are displayed.
#
Select the address.
The Please Wait... message appears. The
search is carried out online.
#
Select the destination.
Filtering displays for contacts
#
Enter a name or telephone number, for exam-
ple, into the search eld.
#
Select ¡.
The rst contact in the list is highlighted.
#
Select the contact.
#
Select the address.
▌Entering geo-coordinates
Multimedia system:
4
Navigation
5
¬
Previous and Other Destinations
5
Geo-coordinates
#
Enter geo-coordinates as latitude and longi-
tude coordinates in degrees, minutes and sec-
onds.
The map shows the position.
#
Conrm the entry.
#
To calculate a route: select Start Route Guid-
ance
.
#
If a route has already been created, select
Start New Route Guidance or Set as Way
Point
.
▌Entering the destination as a 3 word address
Requirements:
R
Searching for a destination using 3 word
addresses is possible in the online search
(/ page 242).
R
There is an Internet connection.
%
Searching for a destination using 3 word
addresses is not possible in all countries.
Multimedia system:
4
Navigation
5
ª
Enter Destination
#
Select Online Search.
#
Enter the destination address as a 3 word
address. Separate each of the words with a
full stop.
The search results are displayed.
#
Select the destination in the list.
The destination address is shown. The route
can be calculated.
%
3 word addresses from what3words are an
alternative addressing system for multilingual
georeferencing of global locations with a reso-
lution of three meters. Using this grid, loca-
tions on the Earth's surface are included
which do not have a building address such as
a street and house number, for example.
The Empire State Building has this language
dependent 3 word address:
R
English:
R
French:
Multimedia system
247
R
Spanish:
suer
3 word addresses are unique, easy to remem-
ber and suce for most routine applications.
You can convert addresses to 3 word
addresses and back again:
R
At the website
R
In the what3words apps
▌Selecting a destination on the map
Multimedia system:
4
Navigation
5
Z
Options
#
Select Map Menu.
or
#
If the map is displayed in full screen mode,
press the central control element.
The map menu appears.
#
Select "move map" in map menu 2
(/ page 260).
#
Swipe in any direction on the Touch Control or
touchpad.
or
#
Slide the controller in any direction.
The map moves in the corresponding direction
under the crosshair. The more you move your
nger away from the start position on the
touchpad, the faster the map moves.
#
Press the Touch Control, the controller or the
touchpad.
If several destinations are located around the
crosshair, a list shows the available POIs and
roads.
If a destination is located exactly on the cross-
hair, the destination address is displayed.
#
Select the destination in the list.
The destination address is shown.
Setting the map orientation to 2D or 3D
#
Highlight Map Orientation: 2D/3D.
#
Press the Touch Control, the touchpad or the
controller.
The map will be displayed in the selected map
orientation.
Showing trac messages in the vicinity of the
map
#
Select Traffic Messages for the Vicinity.
The map appears.
#
Swipe le or right on the touchpad.
or
#
Slide the controller to the le or right.
The previous or next trac incident is high-
lighted on the map. Information on the trac
incident is displayed.
%
Trac reports are not available in all coun-
tries.
Showing POIs in the vicinity of the map
#
Select POIs in the Vicinity.
#
Swipe le or right on the touchpad.
or
#
Slide the controller to the le or right.
The previous or next POI is highlighted on the
map. The name or the address is shown.
#
To lter the display by POI category: swipe
down on the Touch Control or the touchpad.
or
248
Multimedia system
#
Slide the controller down.
#
Select the POI category.
%
User Defined
allows personal POI symbols to
be selected (/ page 262).
Route
▌Calculating a route
Requirements:
R
The destination has been entered.
R
The destination address is shown.
#
If route guidance is not active, select Start
Route Guidance
.
The route to the destination is calculated. The
map shows the route. Route guidance then
begins.
or
#
If route guidance is active, select Start New
Route Guidance
or Set as Next Way Point.
Start New Route Guidance: the selected des-
tination address is set as a new destination.
The previous destinations and intermediate
destinations are deleted. Route guidance to
the new destination begins.
Set as Next Way Point: the selected destina-
tion address is set as the next intermediate
destination. Route guidance begins.
Taking alternative routes into consideration
#
Select an alternative route (/ page 251).
Other menu functions
#
To save the destination: select ¥ Store in
"Previous Destinations"
.
#
To display on the map: select ¥ Map.
#
To call a telephone number: select ¥ Call
(if available).
#
To call up an Internet address: select
¥ www (if available).
▌Selecting a route type
Multimedia system:
4
Navigation
5
À
Route and Position
#
Select Route Settings.
#
Select the route type.
If route guidance is active, the new route is
calculated with the new route type.
If route guidance is not active, the next route
is calculated with the new route type.
You can choose from the following route types:
R
Eco Route
An economical route is calculated. The jour-
ney time may be somewhat longer than for
quicker routes.
The symbol for the current vehicle position is
displayed in green.
R
Fast Route
A route with a quick journey time is calcula-
ted.
R
Short Route
A route with a short driving distance is calcu-
lated.
Automatic Traffic Jam Avoidance can be
switched on O or o ª for these route types. If
Automatic Traffic Jam Avoidance is switched on,
Multimedia system
249
Ask in the Event of Traffic Jam Avoidance can be
selected.
The
Automatic Traffic Jam Avoidance and Ask in
the Event of Traffic Jam Avoidance
settings are
not available in every country.
The settings enable the following:
R
Automatic Traffic Jam Avoidance
The route is calculated with the currently set
route type.
Trac reports via Live Trac Information are
taken into account.
Live Trac Information is not available in all
countries.
R
Ask in the Event of Traffic Jam Avoidance
A prompt appears when a new route is detec-
ted with a shorter journey time based on traf-
c reports. You can continue to use the cur-
rent route or use the dynamic route instead.
▌Selecting route options
Multimedia system:
4
Navigation
5
À
Route and Position
5
Avoid Options
Avoiding areas
#
Select Areas (/ page 263).
Avoiding highways, ferries, motorail trains, tun-
nels, unpaved roads
#
Select O or deselect ª avoid option.
Using toll roads
#
Select Use Toll Roads.
#
Select Cash or Electronic Billing or Off.
The route takes into account roads that
require the payment of a usage fee (toll).
If
Off is selected, toll roads are not taken into
account.
The selected route options cannot always be
implemented. Therefore, a route may include a
ferry, for instance, even though the avoid
Ferries
option is enabled. A message appears and you will
hear a corresponding message.
Using carpool lanes
#
Select Number of Occupants in the Vehicle.
#
Select number.
When using carpool lanes, observe the appli-
cable legal requirements as well as any condi-
tions pertaining to when and where such lanes
may be used. Carpool lanes may only be used
if certain conditions are met.
These route options are not available in every
country.
▌Selecting notications for the route
Multimedia system:
4
Navigation
5
Z
Options
5
Announcements
#
Switch an announcement on O or o ª.
You can choose from the following announce-
ments:
R
Announce Traffic Warnings
This function is not available in all countries.
R
Announce Street Names
250
Multimedia system
The multimedia system announces the names
of the roads that will follow the upcoming
change of direction.
This function is not available in all countries
and languages.
▌Displaying destination information
Requirements:
R
A destination is entered.
Multimedia system:
4
Navigation
#
Select Way Points and Info.
The following information is displayed:
R
Intermediate destinations and destination
The route can also include up to four inter-
mediate destinations.
R
Name, address
R
Remaining driving distance
R
Time of arrival
▌Selecting an alternative route
Multimedia system:
4
Navigation
5
À
Route and Position
#
Select Alternative Route.
The routes are displayed in accordance with
the setting made in the route settings.
The currently selected route is shown with a
dark blue line.
#
Select the alternative route.
▌Switching the automatic gas station search on
or o
Multimedia system:
4
Navigation
5
Z
Options
#
Switch Reserve Fuel on O or o ª.
Switched on O: when the fuel reserve level is
reached, a prompt appears asking whether
you want to start searching for gas stations.
▌Using automatic gas station search
Requirements:
The automatic gas station search is activated O
(/ page 251).
The prompt
Reserve Fuel Do you want to start a
search for surrounding gas stations?
appears.
#
Select Yes.
The automatic gas station search begins. The
available gas stations along the route or in the
vicinity are displayed.
#
Select the gas station.
#
When there is no route, the gas station is set
as the destination.
or
#
When there is a route, the gas station is set as
the next intermediate destination.
▌Starting the automatic service station search
Requirements
R
ATTENTION ASSIST and the
Suggest Rest
Area
function are activated (/ page 167).
Driving situation
The
ATTENTION ASSIST Do you want to search
for a rest area? message is shown.
#
Select Yes.
The service station search starts. The availa-
ble service stations along the route or in the
Multimedia system
251
vicinity of the vehicle's current position are
displayed.
#
Select the service station.
The service station address is displayed.
#
If route guidance is not active, select Start
Route Guidance
.
The selected service station is set as a desti-
nation. Route guidance begins.
or
#
If route guidance is active, select Start New
Route Guidance
or Set as Next Way Point.
Start New Route Guidance: The selected
service station is set as a new destination. The
previous destination and all intermediate des-
tinations are deleted. Route guidance to the
service station begins.
Set as Next Way Point: The selected service
station is set as the next intermediate destina-
tion. Route guidance begins.
Route guidance
▌Notes on route guidance
&
WARNING Risk of distraction from operat-
ing integrated communication equipment
while the vehicle is in motion
If you operate communication equipment inte-
grated in the vehicle when driving, you could
be distracted from the trac situation. This
could also cause you to lose control of the
vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
Route guidance begins once a route has been cal-
culated.
The road and trac rules and regulations always
have priority over multimedia system driving
instructions.
The following driving instructions can be used:
R
Navigation announcements
R
Route guidance displays
R
Lane recommendations
If you do not follow the driving instructions or if
you leave the calculated route, a new route is cal-
culated automatically.
Driving instructions may dier from the actual
road and trac conditions if:
R
The route is diverted
R
The direction of a one-way street has been
changed
For this reason, you must always observe road
and trac rules and regulations during your jour-
ney as well as the prevailing trac conditions.
The route may dier from the ideal route due to
the following:
R
Roadworks
252
Multimedia system
R
Incomplete digital map data
Notes on GPS reception
The correct function of the navigation system
depends amongst other things on GPS reception.
In certain situations GPS reception can be
impaired, defective or even not possible, e.g. in
tunnels or in parking garages.
▌Changing direction overview
There are three phases when changing direction:
R
Preparation phase
If there is enough time between the changes
of direction, the multimedia system prepares
you for the upcoming change of direction. A
navigation announcement is issued, e.g. "Pre-
pare to turn right".
The map appears in full-screen mode.
R
Announcement phase
The multimedia system announces the upcom-
ing change of direction, e.g. by announcing
"Turn right in 300 (100 m)".
The display is split into two parts. The map is
displayed on the le; on the right, there is a
detailed image of the intersection or a 3D
image of the upcoming change of direction.
R
Change-of-direction phase
The multimedia system announces the immi-
nent change of direction, e.g. by announcing
"Now turn right".
The display is split into two parts.
The vehicle has successfully changed direction
when the light-color bar on the right drops
down to 0 feet (0 m) and the current vehicle
position symbol has reached the highlighted
change-of-direction point.
When the change of direction is complete, the
map appears in full-screen mode.
%
Changes of direction are also shown in the
Instrument Display.
▌Lane recommendations overview
This display appears for multi-lane roads.
If the digital map contains the relevant data, the
multimedia system can display lane recommenda-
tions for the next two changes of direction.
Multimedia system
253
1
Recommended lane
2
Possible lane
3
Lanes not recommended
The following lanes are displayed:
R
Recommended lane
1
In this lane, you will be able to complete both
the next change of direction and the one aer
that.
R
Possible lane
2
In this lane, you will only be able to complete
the next change of direction.
R
Lane not recommended
3
In this lane, you will not be able to complete
the next change of direction without changing
lane.
During the change of direction, new lanes may be
added.
%
Lane recommendations can also be displayed
in the Instrument Display and in the Head-up
Display.
▌Overview of destination reached
Once the destination is reached, you will see the
Í checkered ag. Route guidance will now be
complete.
When an intermediate destination has been
reached, you will see the intermediate destination
ag with the number of your Î intermediate
destination. Aer this, route guidance will con-
tinue.
▌Switching navigation announcements on or o
Requirements:
R
Route guidance is active.
#
To switch o: press the volume control on the
multifunction steering wheel during a naviga-
tion announcement (/ page 224).
or
#
Press the volume control on the center con-
sole during a navigation announcement
(/ page 224).
The
Voice Guidance has been deactivated.
message appears.
or
#
Show the navigation menu (/ page 241).
#
Select ! Voice Guidance.
The symbol changes to #.
#
To activate: select # Voice Guidance .
The current navigation announcement is
played.
254
Multimedia system
%
In the following situations, navigation
announcements are switched on automati-
cally:
R
A new route guidance is started.
R
The route is recalculated.
%
You can add and call up this function as a
favorite under Voice Guidance On/Off.
Switching navigation announcements on or o
during a phone call
#
Select System.
#
Select õ Audio.
#
Select Navigation and Traffic Announce-
ments
.
#
Switch Voice Guidance During Call on O or
o ª.
▌Adjusting the volume of navigation announce-
ments
Requirements:
R
Route guidance is active.
#
On the multifunction steering wheel or on the
multimedia system: turn the volume control on
the multifunction steering wheel during a navi-
gation announcement.
or
#
Turn the volume control on the center console
during a navigation announcement
(/ page 224).
%
In the following situations, the volume is
raised to the maximum volume or lowered to
the minimum volume:
R
A new route guidance is started.
R
The route is recalculated.
%
The minimum volume can be individually set
at an authorized Mercedes-Benz Center.
#
Via system settings: select System.
#
Select õ Audio.
#
Select Navigation and Traffic Announce-
ments
.
#
Select Voice Guidance Volume.
#
Set the volume.
#
To switch audio fadeout on/o during naviga-
tion announcements: select System.
#
Select õ Audio.
#
Select Navigation and Traffic Announce-
ments
.
#
Switch Audio Fadeout During Voice Guidance
on O or o ª.
▌Repeating navigation announcements
Requirements
R
A route has already been created.
R
Route guidance is active.
Multimedia system:
4
Navigation
#
Select ! Voice Guidance .
#
Select # Voice Guidance .
The current navigation announcement is
repeated.
%
You can add and call up this function as a
favorite under
Repeat Voice Guidance.
▌Canceling route guidance
Requirements:
R
A route has already been created.
Multimedia system
255
R
Route guidance is active.
Multimedia system:
4
Navigation
#
Select % Cancel Route Guidance.
▌Overview of route guidance to an o-road desti-
nation
An o-road destination is within the digital map.
The map contains no roads that lead to the desti-
nation.
You can enter geo-coordinates or a three word
address for o-road destinations on the map.
Route guidance guides you for as long as possible
with navigation announcements and displays on
roads that are known to the multimedia system.
Shortly before you reach the last known position
on the map, you will hear the "Please follow the
direction arrow" announcement. The display
shows a direction arrow and the linear distance to
the destination.
▌Overview of route guidance from an o-road
location to a destination
O-road position: the current vehicle position is
located within the digital map on roads that are
not available.
When route guidance begins the following displays
appear:
R
The
Road Not Mapped message is shown.
R
A direction arrow showing the linear direction
to the POI.
When the vehicle is back on a road known to the
multimedia system, route guidance continues as
normal.
▌Overview of o-road status during route guid-
ance
Due to roadworks, for example, there may be dif-
ferences between the data on the digital map and
the actual course of the road. In such cases, the
multimedia system will temporarily be unable to
locate the vehicle's current position on the digital
map. The vehicle is o-road.
If the vehicle is displayed as being oroad, the fol-
lowing displays appear:
R
The
Road Not Mapped message
R
A direction arrow showing the linear direction
to the POI
When the vehicle is back on a road known to the
multimedia system, route guidance continues as
normal.
Destination
▌Saving the current vehicle position
Multimedia system:
4
Navigation
#
If the map is displayed in full screen mode,
press the central control element.
The map menu appears.
#
Select 1 on the map menu (/ page 260).
The current vehicle position is saved to the
"Previous destinations" memory.
256
Multimedia system
▌Storing a map position
Multimedia system:
4
Navigation
The map is in full-screen mode.
#
Press the Touch Control, the controller or the
touchpad.
#
Select "move map" in map menu 2
(/ page 260).
#
Select a position on the map.
If multiple entries are available for a map posi-
tion, a list appears.
#
Highlight an entry.
#
Select ¥ Store in "Previous Destina-
tions"
.
The map position is saved to the "Previous
destinations" memory.
▌Managing the previous destinations
Multimedia system:
4
Navigation
5
¬ Previous and Other Destinations
5
Previous Destinations
#
Highlight one of the previous destinations.
#
To save as a favorite: select ¥ Save My
Favorite
.
The favorites are displayed.
#
Move the favorite to the desired position.
If a favorite has already been added at this
position, it will be overwritten.
#
To save as "Home" address: select ¥
Save as "Home" .
#
To save as "Work" address: select ¥ Save
as "Work"
.
#
To delete a single or all destinations: select
¥ Delete or Delete All.
A prompt appears.
#
Select Yes.
#
To display destination information: select
¥ Details.
▌Using external destinations
External destinations can be received from the fol-
lowing sources:
R
Mercedes-Benz Apps
R
Door-to-door navigation with Companion app
(USA)
%
Received destinations are saved in the previ-
ous destinations.
A prompt appears on the media display.
#
A destination has been received without pic-
ture information: select Yes.
#
If route guidance is not active, select Start
Route Guidance
.
The route to the destination is calculated. The
map shows the route. Route guidance then
begins.
or
#
If route guidance is active, select Start New
Route Guidance
or Set as Next Way Point.
Start New Route Guidance: the received des-
tination address is set as a new destination.
The previous destinations and intermediate
destinations are deleted. Route guidance to
the new destination begins.
Set as Next Way Point: the received destina-
tion address is set as the next intermediate
destination. Route guidance begins.
#
A destination has been received with picture
information: select Start Route Guidance.
Route guidance starts.
Multimedia system
257
Route guidance with current trac reports
▌Trac information overview
Trac reports are received using Live Trac Infor-
mation and are used for route guidance.
This service is unavailable in some countries.
There may be dierences between the trac
reports received and the actual road and trac
conditions.
Important information on Live Trac Information:
R
Current trac reports are received via the
Internet connection.
R
The trac situation is updated at short, regu-
lar intervals.
R
The subscription information shows the status
(/ page 258).
Information on the vehicle's position is regularly
sent to Mercedes-Benz AG. The data is immedi-
ately rendered anonymous by Mercedes-Benz AG
and forwarded to the trac data provider. Using
this data, trac reports relevant to the vehicle's
position are sent to the vehicle. The vehicle acts
as a sensor for the ow of trac and helps to
improve the quality of the trac reports.
If you do not wish to transmit your vehicle posi-
tion, you can have this service deactivated at an
authorized Mercedes-Benz Center.
▌Display subscription information
Requirements
R
The vehicle is equipped with Live Trac Infor-
mation.
Multimedia system:
4
Navigation
5
Z
Options
The subscription expiration date is automatically
displayed:
R
one month before the date of expiration
R
one week before the date of expiration
R
on the date of expiration
#
To display manually: select Live Traffic Sub-
scription Info
.
According to the status, one of the following
messages appears:
R
The subscription validity is displayed
R
the subscription has expired
%
The subscription can be extended:
R
At any authorized Mercedes-Benz Center
R
Via an MB Info call to the Mercedes-Benz
Customer Assistance Center
▌Displaying the trac map
Requirements
R
For Live Trac Information: the vehicle is
equipped with a communication module fea-
turing an activated, integrated SIM card.
R
When the vehicle is started, the communica-
tion module automatically establishes an Inter-
net connection. Trac information is made
available shortly aerwards.
Multimedia system:
4
Navigation
5
Z
Options
5
Map Menu
#
Alternatively: if the map is displayed in full
screen mode, press the Touch Control, the
controller or the touchpad.
The map menu appears.
#
Activate O º.
258
Multimedia system
The trac map shows the following information,
for example:
R
Trac incidents, for example:
-
Roadworks
-
Road blocks
-
Warning messages
The symbols for trac incidents are displayed
in color (on the route) or gray (o the route).
R
Trac ow information:
-
Trac jam (red line)
-
Slow-moving trac (orange line)
-
Heavy trac (yellow line)
-
Free-owing trac (green line)
R
Display for trac delays on the route lasting at
least one minute
R
Warning message symbols:
-
Symbol Ô
-
Additional road safety notes when
approaching a trac incident, e.g. the end
of a trac jam
If the vehicle approaches a danger area on
the route, a warning message is displayed
on the map. A warning message may also
be issued (/ page 260).
▌Displaying trac incidents
Multimedia system:
4
Navigation
5
Z
Options
5
Map Content
#
Activate Traffic Incidents O.
Roadworks, road blocks, local area reports
(e.g. fog) and warning messages are dis-
played.
Activating free ow and trac display
#
Activate Free Flowing Traffic and Traffic
Delays
O.
%
The trac delay is displayed for the current
route. Trac delays lasting one minute or lon-
ger are taken into consideration.
Displaying details
#
Displaying the trac map (/ page 258).
#
Moving the map (/ page 261).
#
When a trac report symbol is under the
crosshair, press on the central control ele-
ment.
The trac report details are displayed.
or
#
Press on the central control element.
#
Select Information on Traffic Reports.
The map shows the trac report symbols in
the vicinity.
Trac report information is displayed in the
status line:
R
Trac report symbol
R
Reason for the trac report, e.g. trac
congestion
R
Warning message (highlighted in red)
#
To select a trac report symbol: select Next
or Previous.
#
Press on the central control element.
The trac report details are displayed.
Multimedia system
259
▌Issuing hazard warnings
Multimedia system:
4
Navigation
5
Z
Options
5
Announcements
#
Activate O Announce Traffic Warnings.
Warning messages are issued and tailbacks
which pose a risk are announced.
Map and compass
▌Map and compass overview
1
Saves the current vehicle position
2
Moves the map
3
Selects the map orientation and map view
4
Selects the function depending on the equip-
ment:
• Sends a hazard warning via Car-to-X.
• Filters the display of POIs in the vicinity
according to POI category
5
Switches the display of personal POI symbols
on the map on or o
6
Switches one of the following displays on or
o depending on the equipment:
• Weather information
• Satellite map
• Trac incidents
7
Switches the trac map display on or o
The map and satellite images are shown in globe
projection. This allows for a realistic map display
in all map scales. The map uses elevation model-
ing.
Depending on the map data, important buildings
in many cities are depicted realistically on the
map in small map scales (e.g. 1/32 mi (20 m),
1/16 mi (50 m)). Other buildings are shown as
models.
%
You can set the unit of measurement of the
map scale (/ page 233).
If available, online information is displayed, e.g.
parking garage occupancy.
260
Multimedia system
%
Requirements:
R
Mercedes me connect is available.
R
You have a user account for the Mercedes
me Portal.
R
The service has been activated at an
authorized Mercedes-Benz Center.
Further information can be found at:
www.
%
The online information is not available in all
countries.
If
Display in COMAND is activated in Trac Sign
Assist (/ page 176), speed limits and overtaking
restrictions are displayed on the map.
%
Company logos displayed on the map are
trademarks of the respective companies and
used solely for the purpose of indicating the
locations of these companies. The use of
such logos on the map does not indicate
approval of, support of or advertising by these
companies for the navigation system itself.
▌Setting the map scale
Requirements
R
The map is shown.
Multimedia system:
4
Navigation
#
To zoom in: swipe down on the Touch Control.
or
#
Turn the controller counter-clockwise.
or
#
Move two ngers apart on the touchpad.
#
To zoom out: swipe up on the Touch Control.
or
#
Turn the controller clockwise.
or
#
Move two ngers together on the touchpad.
▌Moving the map
Multimedia system:
4
Navigation
5
Z
Options
5
Map Menu
#
Alternatively, if the map is displayed in full
screen mode, press the central control ele-
ment.
The map menu appears.
#
Select "Move map" in map menu 2
(/ page 260).
#
Swipe in any direction on the Touch Control or
touchpad.
or
#
Slide the controller in any direction.
The map moves in the corresponding direction
under the crosshair. The further you move
your nger away from the starting position on
the touchpad, the faster the map moves.
Multimedia system
261
▌Selecting the map orientation
Multimedia system:
4
Navigation
5
Z
Options
5
Map Menu
#
Alternatively, if the map is displayed in full
screen mode, press the central control ele-
ment.
The map menu appears.
#
In map menu 3 , select N, 2D or
3D(/ page 260).
R
N: the 2D map view is displayed so that
north is always at the top.
R
2D: the 2D map view is aligned to the
direction of travel.
R
3D: the 3D map view is aligned to the
direction of travel.
▌Selecting POI symbols
Multimedia system:
4
Navigation
5
Z
Options
5
Map Content
POIs include gas stations and hotels which can be
displayed as symbols on the map, for example.
Not all POIs are available everywhere.
#
Select POI Symbols.
The # dot indicates the current setting.
Standard displays symbols of predened cate-
gories on the map.
User Defined allows you to personally select
the symbols for the available categories.
None switches the display o.
#
Select a setting.
#
User Defined
: select categories.
The POI symbols of the selected categories
are displayed O or not displayed ª.
▌Selecting the display of text information in the
map
Multimedia system:
4
Navigation
5
Z
Options
5
Text Information
#
Select text information.
Current Street shows the street you are cur-
rently driving on at the bottom of the display.
When the map is moved, the following infor-
mation appears under the crosshair:
R
Street name
R
POI name
R
Area name
Geo-coordinates displays the following infor-
mation:
R
Longitude and latitude
R
Elevation
The elevation shown may deviate from the
actual elevation.
R
Number of satellites from which a signal
can be received
262
Multimedia system
When the map is moved, this information
does not appear.
Climate Control displays the current climate
control settings.
None switches the display o.
▌Displaying the next intersecting street
Requirements:
R
Route guidance is not active.
Multimedia system:
4
Navigation
5
Z
Options
#
Activate O Next Intersecting Street.
The name of the next intersecting street will
be displayed at the upper edge of the display.
▌Displaying the map version
Multimedia system:
4
Navigation
5
Z
Options
#
Select Map Version.
#
Select Details.
%
Information about new versions of the digital
map can be obtained from an authorized
Mercedes-Benz Center.
▌Overview of avoiding an area
You can dene areas along a route that you would
like to avoid.
The route can include an area that is to be avoi-
ded in the following situations:
R
The destination is located in an area that is to
be avoided
R
Highways are located within the area that is to
be avoided.
Highways are always taken into account for
the route.
R
There is no practical alternative route.
▌Avoiding a new area
Multimedia system:
4
Navigation
5
À
Route and Position
5
Avoid Options
5
Areas
#
Select Avoid New Area.
#
To search for an area via the map: select
Using Map.
#
Move the map.
or
#
To search for an area using an address: select
Address Entry.
#
Enter the address.
#
Select Select Destination.
The map appears.
#
To display an area: press the Touch Control,
the touchpad or the controller.
A red rectangle appears. This designates the
area that should be avoided.
#
To change the size of the area: swipe up or
down on the Touch Control or the touchpad.
or
#
Slide the controller up or down.
The map scale is enlarged or reduced and
changes the size of the area.
#
To set the area: press the Touch Control, the
touchpad or the controller.
The area is entered into the list.
Multimedia system
263
▌Changing an area
Multimedia system:
4
Navigation
5
À
Route and Position
5
Avoid Options
5
Areas
#
Highlight an area in the list.
#
Select ¥ Edit.
Moving the area on the map
#
Swipe in any direction on the Touch Control or
touchpad.
or
#
Slide the controller in any direction.
Changing the size of the area
#
To start: press the Touch Control, the touch-
pad or the controller.
#
To change: swipe up or down on the Touch
Control or the touchpad.
or
#
Slide the controller up or down.
#
To stop: press the Touch Control, the touch-
pad or the controller.
Taking the area for the route into account
#
Avoid O an area in the list.
If route guidance is active, a new route is cal-
culated.
If there is no route yet, the setting is carried
over to the next route guidance.
▌Deleting one or all areas
Multimedia system:
4
Navigation
5
À
Route and Position
5
Avoid Options
5
Areas
#
Highlight an area in the list.
#
Select ¥ Delete or ¥ Delete All.
#
Conrm the prompt with Yes.
One or all areas are deleted.
▌Map data update overview
Updating at an authorized Mercedes-Benz Center
The digital maps generated by the map soware
become outdated in the same way as conven-
tional road maps. Optimal route guidance can
only be provided by the navigation system in con-
junction with up-to-date map data. Information
about new versions of the digital map can be
obtained from an authorized Mercedes-Benz Cen-
ter.
You can have updates to the digital map imple-
mented there.
%
Additional costs can be incurred in this proc-
ess.
Online map update
The online map update service from Mercedes me
connect can be used to update map data.
%
The online map update service is not available
in all countries.
The following options are available for the update:
R
The automatic map update updates map data
for one region.
For automatic map updates
Automatic Online
Update
must be activated in the system set-
tings (/ page 236).
R
The manual map update updates map data for
several or all regions.
Further information on the online map update is
available at an authorized Mercedes-Benz Center
or at .
264
Multimedia system
▌Overview of map data
Your vehicle is supplied with map data at the fac-
tory. Depending on the country, map data for your
region is either pre-installed or the map data is
supplied on a data storage medium.
If the map data on your vehicle has been installed
at the factory and you wish to reinstall it, you do
not need to enter the activation code.
For map data that you have purchased in the form
of a data storage medium, you must enter the
accompanying activation code.
%
If you save the map data on a data storage
medium with the online map update service,
no entry is required. The activation code is
stored on the data storage medium during the
downloading process.
Observe the following when entering the activa-
tion code:
R
The activation code can be used for one vehi-
cle
R
The activation code is not transferable
R
The activation code has six digits
In the event of the following problems, please
contact an authorized Mercedes-Benz Center:
R
The multimedia system does not accept the
activation code
R
You have lost the activation code
▌Displaying the compass
Multimedia system:
4
Navigation
5
À
Route and Position
#
Select Compass.
The compass display shows the following
information:
R
the current direction of travel with bearing
(360° format) and compass direction
R
longitude and latitude coordinates in
degrees, minutes and seconds
R
height (rounded)
R
number of GPS satellites from which a sig-
nal can be received
▌Setting the map scale automatically
Multimedia system:
4
Navigation
5
Z
Options
The map scale is set automatically depending on
your driving speed.
For journeys in cities with detailed city models, a
map view from the driver's perspective is used.
#
Activate O or deactivate ª Auto Zoom.
%
The automatically selected map scale can be
changed manually for a short time. The set-
ting is reset automatically aer a few sec-
onds.
▌Displaying the satellite map
Multimedia system:
4
Navigation
5
Z
Options
5
Map Content
#
Switch Satellite Map on O or o ª.
or
Multimedia system
265
#
If satellite map display 6 is available in the
map menu, switch it on O or o ª
(/ page 260).
Switched on O: satellite maps are displayed
in map scales of 2 mi (2 km) or less.
Switched o ª: no satellite maps are dis-
played.
%
Satellite maps for these map scales are not
available in all countries.
▌Displaying weather information
Requirements
R
Mercedes me connect is available.
R
You have a user account for the Mercedes me
Portal.
R
The service is available.
R
The service has been activated at an author-
ized Mercedes-Benz Center.
Further information is available at:
www.
Multimedia system:
4
Navigation
5
Z
Options
5
Map Content
#
Activate Weather Information O.
or
#
If weather information display 6 is available
in the map menu, activate O(/ page 260) it.
Current weather information is displayed on
the navigation map, e.g. temperature or cloud
cover.
%
Weather information is not available in all
countries.
Calling up the Digital Operator's Manual (naviga-
tion)
▌Calling up information on navigation
Multimedia system:
4
Navigation
5
Z
Options
5
Navigation Info
#
Select the topic.
Telephone
Telephony
▌Notes on telephony
&
WARNING Risk of distraction from operat-
ing integrated communication equipment
while the vehicle is in motion
If you operate communication equipment inte-
grated in the vehicle when driving, you could
be distracted from the trac situation. This
could also cause you to lose control of the
vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
266
Multimedia system
&
WARNING Risk of accident from operating
mobile communication equipment while
the vehicle is in motion
Mobile communication devices distract the
driver from the trac situation. This can also
cause the driver to lose control of the vehicle.
#
As a driver, only operate mobile commu-
nication devices when the vehicle is sta-
tionary.
#
As a vehicle occupant, use mobile com-
munication devices only in the designa-
ted area, e.g. in the rear passenger com-
partment.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communication equipment in
the vehicle.
Further information can be obtained from an
authorized Mercedes-Benz Center or at:
www.
Multimedia system
267
▌Telephone menu overview
1
Bluetooth
®
device name of the currently con-
nected mobile phone
2
Signal strength of the mobile phone network
for the currently connected and selected
mobile phone
3
Battery status of the currently connected and
selected mobile phone
4
¢ (telephone ready) or w (call active)
5
Contacts
(/ page 274)
6
Recent Calls
(/ page 276)
7
Text Message
8
One mobile phone connected: Active Call.
Two mobile phones connected: changes view
between telephone 1 and 2 or Active Call
9
Devices
(/ page 269)
A
Options
Symbols 1 to 4 are not shown until aer a
mobile phone has been connected to the multi-
media system. The symbols depend on your
mobile phone and your mobile phone network
provider.
268
Multimedia system
Bluetooth
®
prole overview
Bluetooth
®
prole of
the mobile phone
Function
PBAP (
Phone Book
Access Prole)
Contacts are automat-
ically displayed in the
multimedia system
MAP (Message Access
Prole)
Message functions
can be used
▌Telephony operating modes overview
Depending on your equipment, the following tel-
ephony operating modes are available:
R
A mobile phone is connected to the multime-
dia system via Bluetooth
®
(/ page 269).
R
Two mobile phones are connected with the
multimedia system via Bluetooth
®
(two phone
mode) (/ page 270).
▌Information on telephony
The following situations can lead to the call being
disconnected while the vehicle is in motion:
R
There is insucient network coverage in the
area
R
You move from one GSM or UMTS transmit-
ter/receiver area (cell) into another and no
communication channels are free
R
The SIM card used is not compatible with the
network available
R
A mobile phone with "Twincard" is logged into
the network with the second SIM card at the
same time
The multimedia system supports calls in HD
Voice
®
for improved speech quality. A require-
ment for this is that the mobile phone and the
mobile phone network provider of the person you
are calling support HD Voice
®
.
Depending on the quality of the connection, the
voice quality may uctuate.
▌Connecting a mobile phone (Bluetooth
®
teleph-
ony)
Requirements:
R
Bluetooth
®
is activated on the mobile phone
(see the manufacturer's operating instruc-
tions).
R
Bluetooth
®
is activated on the multimedia sys-
tem (/ page 229).
Multimedia system:
4
Phone
5
ª
Devices
Searching for a mobile phone
#
Select Connect New Device.
#
Select Start Search on System.
The available mobile phones are displayed. If a
new mobile phone is found, it is indicated by
the # symbol.
Connecting a mobile phone (authorization using
secure simple pairing)
#
Select the mobile phone.
A code is displayed in the multimedia system
and on the mobile phone.
Multimedia system
269
#
If the codes match: conrm the code on the
mobile phone.
Connecting a mobile phone (authorization by
entering a passkey)
#
Select the mobile phone.
#
Choose a one to sixteen-digit number combi-
nation as a passkey.
#
On the multimedia system: enter the passkey
and select a.
#
On the mobile phone: enter the passkey again
and conrm.
%
Up to 15 mobile phones can be authorized on
the multimedia system.
Authorized mobile phones are reconnected
automatically.
▌Connecting a second mobile phone (two phone
mode)
Requirements:
R
At least one mobile phone is already connec-
ted to the multimedia system via Bluetooth
®
.
Multimedia system:
4
Phone
5
ª
Devices
#
Select Connect New Device.
#
Select Start Search on System.
The available mobile phones are displayed.
#
Select the mobile phone.
#
Answer the How would you like to connect
the new device?
prompt.
#
To replace the currently connected mobile
phone: select Phone 1.
The currently connected mobile phone is
replaced by the new mobile phone.
or
#
To connect the second mobile phone: select
Phone 2.
The new mobile phone is connected as
Phone
2
. If two mobile phones have already been
connected, the second telephone is replaced
by the new mobile phone.
or
#
To use the mobile phone as an audio source:
select Audio Source (/ page 304).
%
A mobile phone can be operated both as an
audio source as well as telephone in parallel.
%
The type of connection for the connected
mobile phone, for example as Phone 1,
Phone 2 or as Audio Source, can be rede-
ned at any time. (/ page 270).
▌Functions of the mobile phone in two phone
mode
Functions overview
Mobile phone in the
foreground
Mobile phone in the
background
Full range of functions Incoming calls
▌Interchanging mobile phones (two phone mode)
Requirements:
R
The mobile phones are authorized
(/ page 269).
270
Multimedia system
Multimedia system:
4
Phone
5
ª
Devices
#
In the device overview, select a mobile phone
which has already been authorized and set as
Phone 1 or Phone 2.
Aer interchanging the mobile phones, the mobile
phone in the foreground is replaced by the mobile
phone in the background.
1
Bluetooth
®
device name of the currently con-
nected mobile phone
2
Connects a mobile phone as Phone 1
3
Connects a mobile phone as Phone 2
4
Connects a mobile phone as Audio Source
5
Disconnects a mobile phone(/ page 271)
6
De-authorizes a mobile phone(/ page 271)
%
If a new mobile phone is connected and
dened as Phone 1, for example, this over-
writes the previously connected mobile phone
in the foreground of the system.
▌Disconnecting a mobile phone
Multimedia system:
4
Phone
5
ª
Devices
#
Select the i symbol in the line of the
mobile phone.
The disconnection of the mobile phone takes
place without a conrmation prompt. The
mobile phone remains authorized in the sys-
tem.
▌De-authorizing a mobile phone
Multimedia system:
4
Phone
5
ª
Devices
#
Select the % symbol in the line of the
mobile phone.
#
Answer the conrmation prompt with Yes.
The mobile phone is de-authorized and
deleted from the system.
Multimedia system
271
▌Information on Near Field Communication
(NFC)
NFC enables short-range wireless data transfer or
(re)connection of a mobile phone with the multi-
media system.
The following functions are available without hav-
ing authorized a mobile phone:
R
Transferring a URL to be viewed in the multi-
media system (see the manufacturer's operat-
ing instructions).
R
Setting up the vehicle's Wi-Fi access data via
the system settings (/ page 231).
Further information can be found at:
www.
▌Using a mobile phone with Near-Field Commu-
nication (NFC)
Requirements:
R
NFC is activated on the mobile phone (see the
manufacturer's operating instructions)
R
The mobile phone's screen is switched on and
unlocked (see the manufacturer's operating
instructions)
#
To connect a mobile phone: hold the NFC area
of the mobile phone (see manufacturer's oper-
ating instructions) on mat 1 or place the
mobile phone on it.
The mobile phone is connected to the multi-
media system.
#
To change a mobile phone: hold the NFC area
of the mobile phone (see manufacturer's oper-
ating instructions) on the mat or place the
mobile phone on it.
If the mobile phone has already been author-
ized on the multimedia system, it is now con-
nected.
If the mobile phone is authorized on the multi-
media system for the rst time, it is connected
aer conrming the mobile phone instructions
(see the manufacturer's operating instruc-
tions).
Further information can be found at:
www.
▌Setting the reception and transmission volume
Requirements:
R
The mobile phone is authorized
(/ page 269).
Multimedia system:
4
Phone
5
Z
Options
5
Phone
This function ensures optimal language quality.
#
Select Reception Volume or Transmission
Volume
.
#
Set the volume.
Further information on the recommended recep-
tion and transmission volume:
www.
272
Multimedia system
▌Adjusting the call and ringtone volume
Multimedia system:
4
System
5
õ
Audio
5
Phone
#
Select Call Volume or Ringtone Volume.
#
Set the volume.
▌Starting or stopping mobile phone voice recog-
nition
Requirements:
R
The mobile phone is connected to the multi-
media system (/ page 269).
Starting mobile phone voice recognition
#
Press and hold the ó button on the multi-
function steering wheel for more than one
second.
You can use mobile phone voice recognition.
Stopping mobile phone voice recognition
#
Press the 8 or ~ button on the multi-
function steering wheel.
Calls
▌Telephone operation
Multimedia system:
4
Phone
5
ª
Contacts
Making a call
#
Select Numerical Keypad.
#
Enter the number.
#
Select w.
The call is made.
Accepting a call
#
Select Accept.
Rejecting a call
#
Select Reject.
Ending a call
#
Select =.
▌Activating functions during a call
#
To show all functions, navigate down.
The following functions are available during a call:
R
End Call
R
Make Additional Call
R
Keyboard (show to send DTMF tones)
R
Activate O or deactivate ª
Mute Mic.
R
Private Mode (an active call in hands-free
mode is transferred over to the telephone)
▌Conducting calls with several participants
Requirements:
R
There is an active call (/ page 273).
R
Another call is being made.
Switching between calls
#
Select call #.
The selected call is active. The other call is on
hold.
Activating or ending a call on hold
#
Select Continue Call or End Call.
Conducting a conference call
#
Select Create Conference Call in the tele-
phone menu.
The new participant is included in the confer-
ence call.
Multimedia system
273
Ending an active call
#
Select =.
%
On some mobile phones, the call on hold is
activated as soon as the active call is ended.
▌Accepting/rejecting a waiting call
Requirements:
R
There is an active call (/ page 273).
If you receive a call while already in a call, a mes-
sage is displayed. An acoustic signal also sounds.
#
Select Accept.
The incoming call is active.
If only one mobile phone is connected with
the multimedia system, the previous call will
be put on hold.
If during a call you accept a call with the other
mobile phone when in two phone mode then
the existing call is ended.
#
Select Reject.
%
This function and behavior depends on your
mobile phone network provider and the
mobile phone (see the manufacturer's operat-
ing instructions).
Contacts
▌Information about the contacts menu
The contacts menu contains all contacts from
existing data sources, e.g. mobile phone or mem-
ory card. You can store up to 6,000 contacts.
Depending on the data source, you have the fol-
lowing number of contacts:
R
Permanently saved contacts: 3,000 entries
R
Contacts loaded from the mobile phone:
3,000 entries
From the contacts menu, you can perform the fol-
lowing actions:
R
Using the telephone:
-
Calling a contact (/ page 275)
-
Calling a new number (/ page 273)
R
Navigation (/ page 246)
R
Compose messages (/ page 277)
If a mobile phone is connected to the multimedia
system (/ page 269) and automatic calling up
(/ page 274) is activated, the mobile phone's
contacts are displayed in the address book.
▌Downloading mobile phone contacts
Multimedia system:
4
Phone
5
Z
Options
5
Contacts
Automatically
#
Switch Synchronize Contacts Automatically
on O.
Manually
#
Deactivate ª Synchronize Contacts Auto-
matically
.
#
Select Synchronize Contacts.
▌Calling up contacts
Multimedia system:
4
Phone
5
ª
Contacts
Depending on the character set, the following
options can be used to search for contacts:
R
searching by initials
R
searching by name
R
searching by phone number
274
Multimedia system
#
Enter characters into the search eld.
A selection of possible contacts appears.
Entering more characters into the search eld
narrows down the number of possible selec-
tions.
#
Select the contact.
A contact can contain the following details:
R
phone numbers
R
navigation addresses
R
geo-coordinates
R
Internet address
▌Editing the format of a contact's name
Multimedia system:
4
Phone
5
Z
Options
5
Contacts
5
Name Format
The following options are available:
R
Last Name, First Name
R
Last Name First Name
R
First Name Last Name
#
Select an option.
▌Overview of importing contacts
Contacts from various sources
Source Requirements
ò Memory card The SD card is inser-
ted.
ò USB device The USB device is
inserted in the USB
port.
ñ Bluetooth
®
con-
nection
Bluetooth
®
is activa-
ted in the multimedia
system and on the
respective device (see
the manufacturer's
operating instruc-
tions).
ó Mobile phone The mobile phone is
connected to the mul-
timedia system.
%
Note that the imported contacts remain in the
vehicle and can be accessed at any time
regardless of the connected mobile phones.
%
If the sending of vCards via Bluetooth
®
is sup-
ported, vCards can be received on mobile
phones or netbooks, for example.
▌Importing contacts into the contacts menu
Multimedia system:
4
Phone
5
Z
Options
5
Contacts
#
Select Import.
#
Select an option.
▌Saving a mobile phone contact
Multimedia system:
4
Phone
5
ª
Contacts
#
Select the mobile phone contact ó.
#
Select p.
#
Select Save to Vehicle.
The contact saved in the multimedia system is
identied by the f symbol.
▌Calling a contact
Multimedia system:
4
Phone
5
ª
Contacts
#
Enter characters into the search eld.
Multimedia system
275
#
Select the contact.
#
Select the telephone number.
The number is dialed.
▌Selecting further options in the contacts menu
Multimedia system:
4
Phone
5
ª
Contacts
#
Select a contact.
#
Select p.
Depending on the stored data, the following
options are available:
R
Call
R
Send Text Message
R
Show Website (if an Internet address has
been stored)
R
Navigate (if an address has been stored)
R
Save My Favorite
R
Send DTMF Tones (for a number with DTMF
tones)
#
Select an option.
▌Deleting a contact
Multimedia system:
4
Phone
5
ª
Contacts
You can delete contacts stored in the vehicle.
#
Search for the contact.
#
Select the contact.
#
Select p.
#
Select Delete Contact.
#
Select Yes.
Call list
▌Call list overview
Depending on whether your mobile phone sup-
ports the PBAP Bluetooth
®
prole or not, this can
have dierent eects on the presentation and
functions of the call list.
If the PBAP Bluetooth
®
prole is supported, the
eects are as follows:
R
The call lists from the mobile phone are dis-
played in the multimedia system.
R
When connecting the mobile phone, you may
have to conrm the connection for the PBAP
Bluetooth
®
prole.
If the PBAP Bluetooth
®
prole is not supported,
the eects are as follows:
R
The multimedia system generates its own call
lists.
R
The call list is not synchronized with the call
lists in the mobile phone.
▌Making a call from the call list
Multimedia system:
4
Phone
5
ø
Recent Calls
#
Select a number.
The call is made.
Text messages
▌Overview of text message functions
If the connected mobile phone supports the MAP
Bluetooth
®
prole, the text message functions
can be used on the multimedia system.
276
Multimedia system
You can obtain further information about settings
and supported functions of Bluetooth
®
-capable
mobile phones at an
authorized Mercedes-Benz Center or at:
www.
Some mobile phones require further settings aer
being connected to the multimedia system (see
manufacturer's operating instructions).
New messages are identied by the i symbol
in the media display and an audible signal.
Depending on the mobile phone, the multimedia
system only displays new incoming text messages
or the 100 newest text messages.
▌Conguring the text messages displayed
Multimedia system:
4
Phone
5
Z
Options
5
Text Message
5
Message Display
#
Select p.
A menu with the following options is shown:
R
All Messages
R
New and Unread Messages
R
New Messages
R
Off (The text messages are not displayed
automatically.)
#
Select an option.
%
The setting may not be active until the mobile
phone is reconnected.
▌Reading text messages
Multimedia system:
4
Phone
5
i
Text Message
Reading a text message
#
Select a text message.
The message text is displayed.
Using the read-aloud function
#
Select a text message.
#
Select Read Aloud.
The text message is read aloud.
▌Composing and sending a text message
Multimedia system:
4
Phone
5
i
Text Message
#
Select Write New Text Message.
Adding a recipient
#
Select Press to Add Recipient.
#
Select the contact.
Dictating text
#
Select Press to Dictate.
#
To start the dictation function: press on the
central control element.
The app for the dictation function is loaded.
If there was no prior Internet connection, a
connection is now established.
#
Say the message.
The dictation ends automatically aer you
have nished speaking.
Aer the voice message has been processed,
it is shown as text.
#
To replace a message: select Replace mes-
sage
.
The text that has been dictated and shown on
the display is reset and can be dictated again.
Editing text
#
Select the word.
Multimedia system
277
#
To call up the correction menu: press on the
central control element.
The following options are available:
R
Adjusting the capitalization of words (if
supported by the character set)
R
Expanding the choice of words
R
Deleting the selection
R
Recording a new dictation
#
To leave the menu: select Done.
Sending text messages
#
Select Send Text Message.
▌Replying to a text message
Multimedia system:
4
Phone
5
i
Text Message
#
Open the text message.
#
Select p.
#
Select Reply.
▌Calling a text message sender
Multimedia system:
4
Phone
5
i
Text Message
#
Open the text message.
#
Select p.
#
Select Call Sender.
▌Deleting text messages
Multimedia system:
4
Phone
5
i
Text Message
#
Select p.
#
To delete a text message: select Delete.
#
Outbox
or
#
Select Drafts.
Mercedes-Benz link
▌Overview of Mercedes-Benz Link
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
Using Mercedes-Benz Link, various functions and
selected mobile phone apps can be transferred to
the media display.
The Mercedes-Benz Link control box supplemen-
tary equipment is required for this. You can obtain
this at an authorized Mercedes-Benz Center.
278
Multimedia system
%
The Mercedes-Benz Link control box uses the
Android operating system.
%
The service provider is responsible for the
apps as well as the services and content con-
nected to it.
▌Connecting Mercedes-Benz Link with the multi-
media system
#
Connect the Mercedes-Benz Link control box
with the ç USB port of the multimedia
connection unit using a suitable connecting
cable.
%
A suitable connecting cable is available sepa-
rately at an authorized Mercedes-Benz Cen-
ter.
▌Using Mercedes-Benz Link
Requirements:
R
The Mercedes-Benz Link control box is con-
nected with the multimedia system using the
ç USB port.
Multimedia system:
4
Connect
5
Mercedes-Benz Link
#
Select MB Link.
The mobile phone functions and apps are
available and shown on the media display.
You can nd more information in the Mercedes-
Benz Link control box operating instructions.
▌Ending Mercedes-Benz Link
Multimedia system:
4
Connect
5
Mercedes-Benz Link
#
Select Disconnect.
The connection is ended.
The mobile phone continues to be supplied
with electricity.
or
#
Disconnect the connecting cable between the
Mercedes-Benz Link control box and the multi-
media system.
%
Mercedes-Benz recommends disconnecting
the connecting cable only when the vehicle is
stationary.
Apple CarPlay
®
▌Overview of Apple CarPlay
®
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
Observe the legal requirements for the country in
which you are currently driving when operating
the multimedia system.
iPhone
®
functions can be used via the multimedia
system using Apple CarPlay
®
. They are operated
using the central control element or the Siri
®
Multimedia system
279
voice control system. You can activate the voice
control system by pressing and holding the ó
button on the multifunction steering wheel.
Only one mobile phone at a time can be connec-
ted via Apple CarPlay
®
to the multimedia system.
The availability of Apple CarPlay
®
may vary
according to the country.
The service provider is responsible for this appli-
cation and the services and content connected to
it.
Apple CarPlay
®
is a registered trademark of Apple
Inc.
▌Information on Apple CarPlay
®
While using Apple CarPlay
®
various functions of
the multimedia system, e.g. telephony or the
media sources Bluetooth
®
audio and iPod
®
, are
unavailable.
Only one route guidance can be active at a time.
If route guidance is active on the multimedia sys-
tem, it is closed when route guidance is started
on the mobile phone.
▌Connecting an iPhone
®
via Apple CarPlay
®
Requirements:
R
Apple
®
operating system version iOS 8.3 or
above is installed on the iPhone
®
.
R
An Internet connection is required for the full
range of functions for Apple CarPlay
®
.
R
The iPhone
®
is connected to the multimedia
system via the USB port ç using a suitable
cable (/ page 298).
Multimedia system:
4
Connect
5
Apple CarPlay
Setting automatic or manual start
A message appears when connected for the rst
time.
#
Automatic start: select Automatically.
Start Automatically is activated O.
Apple CarPlay
®
will now start immediately
aer the iPhone
®
is connected to the multime-
dia system using a USB cable.
#
Manual start: select Manually.
#
Select the iPhone
®
in the device list.
Accepting/rejecting the data protection regula-
tions
A message with the data protection regulations
appears.
#
Select Accept & Start.
or
#
Select Decline & End.
Exiting Apple CarPlay
®
#
Press the ò button on the multifunction
steering wheel, for example.
%
If Apple CarPlay
®
was not displayed in the
foreground before disconnecting, the applica-
tion starts in the background when reconnec-
ted. You can call up Apple CarPlay
®
in the
main menu.
▌Calling up Apple CarPlay
®
sound settings
Multimedia system:
4
Connect
5
Apple CarPlay
5
Sound
#
Select the sound menu (/ page 314).
280
Multimedia system
▌Ending Apple CarPlay
®
Multimedia system:
4
Connect
5
Apple CarPlay
#
Select Disconnect.
The connection is ended.
The mobile phone continues to be supplied
with electricity.
or
#
Disconnect the connecting cable between the
mobile phone and multimedia system.
Mercedes-Benz recommends disconnecting
the connecting cable only when the vehicle is
stationary.
Android Auto
▌Android Auto overview
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
Observe the legal requirements for the country in
which you are currently driving when operating
the multimedia system.
Mobile phone functions can be used with Android
Auto using the Android operating system on the
multimedia system. It is operated using the cen-
tral control element or voice control system. You
can activate the voice control system by pressing
and holding the ó button on the multifunction
steering wheel.
Only one mobile phone at a time can be connec-
ted via Android Auto with the multimedia system.
The availability of Android Auto and Android Auto
apps may vary according to the country.
The service provider is responsible for this appli-
cation and the services and content connected to
it.
▌Information on Android Auto
While using Android Auto, various functions of the
multimedia system, for example the media source
Bluetooth
®
audio, are not available.
Only one route guidance can be active at a time.
If route guidance is active on the multimedia sys-
tem, it is closed when route guidance is started
on the mobile phone.
▌Connecting a mobile phone via Android Auto
Requirements:
R
The rst activation of Android Auto on the
multimedia system must be carried out when
the vehicle is stationary for safety reasons.
R
The mobile phone supports Android Auto from
Android 5.0.
R
The Android Auto app is installed on the
mobile phone.
Multimedia system
281
R
In order to use the telephone functions, the
mobile phone must be connected to the multi-
media system via Bluetooth
®
(/ page 269).
If there was no prior Internet connection, this
is established with the use of the mobile
phone with Android Auto.
R
The mobile phone is connected to the multi-
media system via the USB port ç using a
suitable cable (/ page 298).
R
An Internet connection is required for the full
range of functions for Android Auto.
Multimedia system:
4
Connect
5
Android Auto
#
Select the mobile phone from the device list.
Accepting/rejecting the data protection regula-
tions
A message with the data protection regulations
appears.
#
Select Accept & Start.
or
#
Select Decline & End.
Activating automatic start
#
Select Start Automatically O.
Starting manually
#
Select the mobile phone from the device list.
Exiting Android Auto
#
Press the ò button on the multifunction
steering wheel, for example.
%
If Android Auto was not displayed in the fore-
ground before disconnecting, the application
starts in the background when reconnected.
You can call up Android Auto in the main
menu.
▌Calling up the Android Auto sound settings
Multimedia system:
4
Connect
5
Android Auto
5
Sound
#
Select the tone menu (/ page 314).
▌Ending Android Auto
Multimedia system:
4
Connect
5
Android Auto
#
Select Disconnect.
The connection is ended.
The mobile phone continues to be supplied
with electricity.
or
#
Disconnect the connecting cable between the
mobile phone and multimedia system.
Mercedes-Benz recommends disconnecting
the connecting cable only when the vehicle is
stationary.
Transferred vehicle data with Android Auto and
Apple CarPlay
®
▌Overview of transferred vehicle data
When using Android Auto or Apple CarPlay
®
, cer-
tain vehicle data is transferred to the mobile
phone. This enables you to get the best out of
selected mobile phone services. Vehicle data is
not directly accessible.
The following system information is transmitted:
R
Soware release of the multimedia system
R
System ID (anonymised)
282
Multimedia system
The transfer of this data is used to optimize com-
munication between the vehicle and the mobile
phone.
To do this, and to assign several vehicles to the
mobile phone, a vehicle identier is randomly gen-
erated.
This has no connection to the vehicle identica-
tion number (VIN) and is deleted when the multi-
media system is reset (/ page 237).
The following driving status data is transmitted:
R
Transmission position engaged
R
Distinction between parked, standstill, rolling
and driving
R
Day/night mode of the instrument display
The transfer of this data is used to alter how con-
tent is displayed to correspond to the driving sit-
uation.
The following position data is transmitted:
R
Coordinates
R
Speed
R
Compass direction
R
Acceleration direction
This data is only transferred while the navigation
system is active in order to improve it (e.g. so it
can continue functioning when in a tunnel).
Mercedes me calls
▌Making a call via the overhead control panel
Requirements
R
You have access to a GSM network.
R
The contract partner's GSM network coverage
is available in the respective region.
R
The ignition is switched on so that vehicle data
can be transferred automatically.
1
me button for service or information calls
2
SOS button cover
3
SOS button
Making a Mercedes me call
#
Press the 1 button.
Multimedia system
283
Making an emergency call
#
To open the cover of SOS button 2 , press it
briey.
#
Press and hold SOS button 3 for at least one
second.
If a Mercedes me call is active, an emergency call
can still be triggered. This has priority over all
other active calls.
▌Information about the Mercedes me call using
the me button
A call to the Mercedes-Benz Customer Center has
been initiated via the me button in the overhead
control panel or the multimedia system.
Using the voice control system, you can select
one of the following services:
R
Accident and breakdown management
(/ page 287)
R
Mercedes-Benz Customer Center for general
information about the vehicle
You can nd information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest authorized Mercedes-Benz Center
R
Other products and services from Mercedes-
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Center (/ page 285).
▌Calling the Mercedes-Benz Customer Center
using the multimedia system
Requirements
R
You have access to a GSM network.
R
The contract partner's GSM network coverage
is available in the respective region.
R
The ignition is switched on so that vehicle data
can be transferred automatically.
Multimedia system:
4
Phone
5
ª
Contacts
#
Call Mercedes me connect.
The call is made.
Aer conrmation, the multimedia system
sends the required vehicle data. The data
transfer is shown in the media display.
Then you can select a service and be connec-
ted to a specialist at the Mercedes-Benz Cus-
tomer Center.
▌Calling the Mercedes-Benz Customer Center
aer automatic accident or breakdown detection
Requirements
R
The vehicle has detected an accident or break-
down situation.
R
The vehicle is stationary.
R
The hazard warning lights are switched on.
%
This function is not available in all countries.
The vehicle can detect accident or breakdown sit-
uations under certain circumstances.
In the event an accident or breakdown is detec-
ted, the emergency guide shows safety notes in
the multimedia system display.
Aer quitting the emergency guide display on the
multimedia system, a prompt appears asking
whether you wish to get support from the
Mercedes-Benz Customer Center.
284
Multimedia system
#
Select Call.
R
Aer your agreement, or if the Mercedes
me connect service "Accident and Break-
down Management" is active, the vehicle
data is transferred automatically
(/ page 287).
R
A Mercedes-Benz Customer Center
employee takes your call and organizes the
breakdown and accident assistance.
You may be charged for these services.
%
Depending on the severity of the accident, an
automatic emergency call can be initiated.
This has priority over all other active calls.
%
In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prompt can appear aer a delay in the event
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Center or
have already received support, this prompt
can be ignored or declined.
%
If you answer the prompt for support from the
Mercedes-Benz Customer Center with Later,
the message will be hidden and appear again
later.
The prompt triggered by the Mercedes me
connect service "Telediagnostics", can either
be conrmed or declined. Aer being
declined, this will not be shown again.
▌Arranging a service appointment via a
Mercedes me call
If you have activated the maintenance manage-
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz Customer
Center. You will then receive individual recom-
mendations regarding the maintenance of your
vehicle.
Regardless of whether you have consented to the
maintenance management service, the multime-
dia system reminds you aer a certain amount of
time that a service is due. A prompt appears ask-
ing if you would like to make an appointment.
#
To arrange a service appointment: select Call.
Aer your agreement the vehicle data is sent
and a Mercedes-Benz Customer Center
employee deals with your appointment. The
information is then sent to your desired
service outlet.
This will contact you to conrm the appoint-
ment and if necessary consult about the
details.
%
If you select Later aer the service message
appears, the message is hidden and reap-
pears at a later time.
▌Data transferred during a Mercedes me call
If you initiate a service call using Mercedes me,
data is transferred to enable targeted advice and
an ecient service.
The following requirements must be fullled for
the transfer of the data:
R
The ignition is switched on.
R
The required data transfer technology is sup-
ported by the mobile phone network provider.
R
The quality of the mobile connection is su-
cient.
Multi-stage transfer depends on the following fac-
tors:
R
Reason for the initiation of the call
R
The available mobile phone transmission tech-
nology
Multimedia system
285
R
The activated Mercedes me connect services
R
The service selected in the voice control sys-
tem
Data transfer if Mercedes me connect services
are not activated
If no Mercedes me connect services are activa-
ted, the following data is transferred:
R
Vehicle identication number
R
Time of the call
R
Reason for the initiation of the call
R
Conrmation of the data protection prompt
R
Country indicator of the vehicle
R
Set language for the multimedia system
R
Telephone number of the communication plat-
form installed in the vehicle
If a call is made for a service appointment via the
service reminder, the following data is also trans-
mitted:
R
Current mileage and maintenance data
If a call is made aer automatic accident or break-
down detection using the multimedia system, the
following data is also transmitted:
R
Current mileage and maintenance data
R
Current vehicle location
If Accident and Breakdown Management is called
via the voice control system and no service has
been activated, the following data can also be
called up from the vehicle by the Mercedes-Benz
Customer Center:
R
Current vehicle location
Data transfer if Mercedes me connect services
are activated
Only if the respective service is activated will
additional incident-specic data be transmitted in
the second stage to enable an optimal service.
An overview of the data transmitted can be found
in the respective terms of use for Mercedes me
connect services. These can be obtained in the
Mercedes me Portal:
Data processing
The data transmitted within the scope of the call
is deleted from the processing system aer the
call is nished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-specic data is processed and stored
in the Mercedes-Benz Customer Center and, if
required to process the incident, forwarded to the
service partner authorized by the Mercedes-Benz
Customer Center. Please take note of the data
protection information on the Mercedes me Inter-
net page . or in the
recorded message immediately aer calling the
Mercedes-Benz Customer Center.
%
The recorded message is not available in
every country.
286
Multimedia system
Mercedes me connect
▌Information on Mercedes me connect
Mercedes me connect provides the following
services:
R
Accident and breakdown management (me
button)
R
Mercedes-Benz Emergency Call System (auto-
matic emergency call and SOS button)
The Mercedes-Benz Customer Center and the
Mercedes-Benz emergency call center are availa-
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(/ page 283).
You can also call the Mercedes-Benz Customer
Center using the multimedia system
(/ page 284).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, rst call
the national emergency services using the stand-
ard national emergency service telephone num-
bers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(/ page 288).
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal:
▌Information on Mercedes me connect Accident
and Breakdown Management
The Accident and Breakdown Management can
include the following functions:
R
Supplement to the Mercedes-Benz emergency
call system (/ page 288)
If necessary, the contact person at the
Mercedes-Benz emergency call center for-
wards the call to Mercedes me connect Acci-
dent and Breakdown Management. Forward-
ing the call is however not possible in all coun-
tries.
R
Breakdown assistance by a technician on
location and/or the towing away of the vehicle
to the nearest authorized Mercedes-Benz Cen-
ter
You may be charged for these services.
More information about Mercedes me connect
services can be obtained in the Mercedes me Por-
tal:
▌Data transferred during Mercedes me connect
call services
The data transferred during a Mercedes me con-
nect call depends on:
R
The reason for initiation of the call
R
The service that is selected in the voice con-
trol system
R
The activated Mercedes me connect services
Which data is transferred for the services can be
taken from the currently valid terms of use. These
can be obtained in the Mercedes me portal:
Mercedes-Benz emergency call system
▌Information on the Mercedes-Benz emergency
call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
Multimedia system
287
in no way replaces assistance provided from dial-
ing 911.
The Mercedes-Benz emergency call system is
available for at least ten years starting from the
manufacturing date.
Mercedes-Benz eCall only functions in areas
where mobile phone coverage is available from
the wireless service providers. Insucient net-
work coverage from the wireless service providers
may result in an emergency call not being trans-
mitted.
eCall is a standard feature in your Mercedes-Benz
vehicle. In order to function as intended, the sys-
tem relies on the transmission of data detailed in
the Transmitted Data section that follows
(/ page 290).
To disable eCall, a customer must visit an author-
ized Mercedes-Benz Service department to deac-
tivate the vehicle's communication module.
Deactivation of this module prevents the activa-
tion of any and all Mercedes me connect serv-
ices. Aer the deactivation of eCall, automatic
emergency call and manual emergency call will
not be available.
The ignition must be switched on before an auto-
matic emergency call can be made.
%
eCall is activated at the factory.
%
eCall can be deactivated by an authorized
Mercedes-Benz dealer. Please note that in the
event ownership of the vehicle is transferred
to another owner in its deactivated state,
eCall will remain deactivated unless the new
owner visits an authorized Mercedes-Benz
dealership to reactivate the system.
▌Overview of the Mercedes-Benz emergency call
system
eCall can help to reduce the time between an
accident and the arrival of emergency services at
the site of the accident. It helps locate an acci-
dent site in places that are dicult to access.
However, even if a vehicle is equipped with eCall,
this does not mean the system is ON. As such,
eCall does not replace dialing 911 in the event of
an accident.
An emergency call can be made automatically
(/ page 289) or manually (/ page 289).
Only make emergency calls if you or others are in
need of rescue. Do not make an emergency call in
the event of a breakdown or a similar situation.
Displays in the media display:
SOS READY: eCall available
SOS NOT READY: the ignition is not on or eCall is
not available.
During an active emergency call, G appears in
the display.
You can nd more information on the regional
availability of eCall at: .mercedes-
%
If there is a malfunction of the emergency call
system, the loudspeakers, microphone, air
bag or the SOS button, for example, are
faulty.
You can recognize a malfunction in the emer-
gency call system by the following displays:
R
A corresponding message appears in the
multifunction display of the instrument
cluster.
R
The Me button lights up red continuously.
288
Multimedia system
▌Triggering an automatic emergency call
Requirements
R
The ignition is switched on.
R
The starter battery is suciently charged.
If restraint systems such as airbags or Emergency
Tensioning Devices have been activated aer an
accident, eCall may automatically initiate an
emergency call.
The emergency call has been made:
R
A voice connection is made to the Mercedes-
Benz emergency call center.
R
A message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
The SOS button in the overhead control panel
ashes until the emergency call is nished.
It is not possible to immediately end an automatic
emergency call.
If no connection can be made to the emergency
services either, a corresponding message appears
in the display of the multimedia system.
#
Dial the local emergency number on your
mobile phone.
If an emergency call has been initiated:
R
Remain in the vehicle if the road and trac
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
R
If no vehicle occupant answers, an ambulance
is sent to the vehicle immediately.
▌Triggering a manual emergency call
#
Press and hold the SOS button in the over-
head control panel for at least one second.
The emergency call has been made:
R
A voice connection is made to the Mercedes-
Benz emergency call center.
R
A message with accident data is transmitted
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
R
Remain in the vehicle if the road and trac
conditions permit you to do so until a voice
connection is established with the emergency
call center operator.
R
Based on the call, the operator decides
whether it is necessary to call rescue teams
and/or the police to the accident site.
If no connection can be made to the emergency
services either, a corresponding message appears
in the media display.
#
Dial the local emergency number on your
mobile phone.
Ending an unintentional emergency call
#
On the multifunction steering wheel: select
~. Depress the button for several seconds.
Multimedia system
289
▌Data transfer of the Mercedes-Benz emergency
call system
In the event of an automatic or manual emergency
call the following data is transmitted, for example:
R
Vehicle's GPS position data
R
GPS position data on the route ( ()a few hun-
dred meters before the incident)
R
Direction of travel
R
Vehicle identication number
R
Vehicle drive type
R
Number of people detected in the vehicle
R
Whether Mercedes me connect is available or
not
R
Whether the emergency call was initiated
manually or automatically
R
Time of the accident
R
Language setting on the multimedia system
Data transmitted is vehicle information. For any
questions about the collection, use and sharing of
the eCall system data, please contact MBUSA’s
Customer Assistance Center at 800-FOR-MERC.
For Canada, please contact MBC’s Customer
Assistance Center at 1-800-387-0100.
Customer requests for covered information should
be submitted via the same channels.
For accident clarication purposes, the following
measures can be taken up to an hour aer the
emergency call has been initiated:
R
The current vehicle position can be deter-
mined.
R
A voice connection to the vehicle occupants
can be established.
Online and Internet functions
Internet connection
▌Information on connecting to the Internet
&
WARNING Risk of distraction from infor-
mation systems and communications
equipment
If you operate information systems and com-
munication devices integrated in the vehicle
when driving, you could be distracted from the
trac situation. This could also cause you to
lose control of the vehicle.
#
Only operate this equipment when the
trac situation permits.
#
If you cannot be sure of this, stop the
vehicle whilst paying attention to road
and trac conditions and operate the
equipment with the vehicle stationary.
You must observe the legal requirements for the
country in which you are currently driving when
operating the multimedia system.
&
WARNING Risk of accident from operating
mobile communication equipment while
the vehicle is in motion
Mobile communication devices distract the
driver from the trac situation. This can also
cause the driver to lose control of the vehicle.
#
As a driver, only operate mobile commu-
nication devices when the vehicle is sta-
tionary.
#
As a vehicle occupant, use mobile com-
munication devices only in the designa-
290
Multimedia system
ted area, e.g. in the rear passenger com-
partment.
You must observe the legal requirements for the
country in which you are currently driving when
operating mobile communication equipment in
the vehicle.
The Internet functions can only be used to a limi-
ted degree whilst driving.
▌Function of the communication module
On vehicles with a built-in communication module,
the Internet connection is established via an inte-
grated SIM card.
To use Internet access via the communication
module the following conditions must be met:
R
The vehicle is equipped with a permanently
installed communication module.
R
Mercedes me connect is active and ready for
operation.
R
Mercedes me connect is activated for Internet
access.
For most Mercedes me connect services, data
volume is available when purchasing the services.
Additional data volume is required to use some
functions, e.g. Internet radio or Wi-Fi hotspot.
If the data volume limit is reached, the availability
of Mercedes me connect services is limited. The
data volume can be purchased
directly from a
mobile phone network provider via the Mercedes
me Portal.
%
Visit an authorized Mercedes-Benz Center to
nd out whether it is possible to purchase
data volume in your country directly from a
mobile phone network provider.
Connection status
▌Connection status overview
1
Display of the communication module recep-
tion eld strength
2
Display of existing connection
▌Displaying the connection status
Multimedia system:
4
System
5
ö
Connectivity
#
Select Internet Status.
Multimedia system
291
%
In the case of a connection via the communi-
cation module the following status informa-
tion is shown:
R
Type of network
R
Status online/oine
Mercedes-Benz Apps
▌Calling up Mercedes-Benz Apps
Requirements:
R
The registration for the use of Mercedes-Benz
Apps has been completed.
R
The general terms and conditions have been
conrmed.
Multimedia system:
4
Connect
5
Ú
Mercedes-Benz Apps
#
Select an app.
%
The available features are country-dependent.
License fees may be applicable.
▌Using Mercedes-Benz Apps with voice control
Requirements:
R
The registration for the use of Mercedes-Benz
Apps has been completed.
R
The general terms and conditions have been
conrmed.
The o symbol indicates that a Mercedes-Benz
app can be used via voice control.
#
Select a Mercedes-Benz app.
The app menu is displayed.
#
To use voice control: select o Language.
#
Say the question or command.
%
Voice control is not available in all countries
and languages.
TuneIn Radio
▌Calling up TuneIn Radio
Requirements
R
The Internet Radio service is activated.
R
The data volume is available.
Depending on the country, data volume may
need to be purchased.
R
A fast Internet connection for data transmis-
sion free of interference.
The services are country-dependent.
For more information, consult an authorized
Mercedes-Benz Center.
Multimedia system:
4
Radio
5
Þ
Radio Source
#
Select TuneIn Radio.
The TuneIn Radio display appears. The last
station set starts playing.
%
The connection quality depends on the local
mobile phone reception.
292
Multimedia system
▌Overview of TuneIn Radio
1
Internet Radio provider
2
Selected category
3
Display (if connected to private user account)
4
Data transfer rate
5
Current station is stored as a favorite
6
Additional information on the current station
▌Selecting and connecting TuneIn Radio stations
Multimedia system:
4
Radio
5
Þ
Radio Source
5
TuneIn Radio
5
è
Search
#
Select a category.
#
Select a station.
The connection is established automatically.
or
#
Select Enter Address or POI.
#
Enter a station name using the entry eld.
%
A relatively large volume of data can be trans-
mitted when using TuneIn Radio.
▌Saving/deleting a TuneIn Radio station as a
favorite
Multimedia system:
4
Radio
5
Þ
Radio Source
5
TuneIn Radio
#
Select a station.
#
Press and hold the central control element
until an audible signal sounds.
The ß symbol appears by the station
name.
#
Select ß Favorites .
The list of saved favorite stations appears.
or
#
Create an account for the online provider
(TuneIn Radio) and then log in on the multime-
dia system.
Your favorites are imported to the multimedia
system.
Deleting favorites
#
Select ß Favorites .
#
Select a station.
#
Press and hold the central control element
until an audible signal sounds.
The ß symbol by the station name disap-
pears.
▌Setting the TuneIn Radio options
Multimedia system:
4
Radio
5
Þ
Radio Source
5
TuneIn Radio
5
Z
Options
The following options are available:
R
Select Stream: select the stream quality
Multimedia system
293
R
Login to TuneIn Account: log in to your TuneIn
user account
R
Log Out of Account: log out of your TuneIn
user account
#
Select an option.
Media
Audio mode
▌Information on the audio mode
&
WARNING Risk of distraction when han-
dling data storage media
If you handle a data storage medium while
driving, your attention is diverted from the
trac conditions. This could also cause you to
lose control of the vehicle.
#
Only handle a data storage medium
when the vehicle is stationary.
Permissible le systems:
R
FAT32
R
exFAT
R
NTFS
Permissible data storage media:
R
SD card
R
USB storage device
R
iPod
®
/iPhone
®
R
MTP devices
R
Bluetooth
®
audio device
%
Observe the following notes:
R
The multimedia system supports a total of
up to 50,000 les.
R
Data storage media up to 2 TB are suppor-
ted (32‑bit address space).
Supported formats:
R
MP3
R
WMA
R
AAC
R
WAV
R
FLAC
R
ALAC
%
Observe the following notes:
R
Due to the large variety of available music
les regarding encoders, sampling rates
and data transfer rates, playback cannot
always be guaranteed.
R
Due to the wide range of USB devices
available on the market, playback cannot
be guaranteed for all USB devices.
R
Copy-protected music les or DRM
encrypted les cannot be played back.
R
MP3 players must support Media Transfer
Protocol (MTP).
Cinemo: Cinemo is a trademark of Cinemo GmbH,
Karlsruhe. Please visit
294
Multimedia system
Manufactured under license from Dolby Laborato-
ries. Dolby, Dolby Audio and the double-D symbol
are trademarks of Dolby Laboratories.
NOTICE OF LICENSE REQUIREMENT: Supply of
the DTS Technologies does not convey a license,
exhaust DTS' rights, or imply a right under any
patent or any other industrial or intellectual prop-
erty right of DTS to use, oer for sale, sell, or
import such DTS Technologies in any nished end-
user or ready-to-use nal product. A royalty-bear-
ing license from DTS is required prior to and for
such use of DTS Technologies.
Gracenote, the Gracenote logo and logotype,
"Powered by Gracenote", MusicID and Playlist Plus
are either registered trademarks or trademarks of
Gracenote, Inc. in the United States and/or other
countries.
This product contains technology and data from
Gracenote of Berkeley, California ("Gracenote").
The technology from Gracenote (the "Gracenote
Embedded Soware") enables this product to do
disc identication and obtain music-related infor-
mation, including name, artist, track, and title
information ("Gracenote Data"), which is included
on the Gracenote Database (the "Gracenote Data-
base"). You agree that you will use Gracenote
Data, the Gracenote Database, and Embedded
Soware for your own personal non-commercial
use only. You agree that you will access Grace-
note Data only by means of the standard end user
functions and features of this product. You agree
not to assign, copy, transfer or transmit the
Embedded Soware or any Gracenote Data to any
third party. YOU AGREE NOT TO USE OR EXPLOIT
GRACENOTE DATA, THE GRACENOTE DATABASE,
OR GRACENOTE COMPONENT, EXCEPT AS
EXPRESSLY PERMITTED HEREIN. You agree that
your non-exclusive license to use the Gracenote
Data, the Gracenote Database, and Embedded
Soware will terminate if you violate these restric-
tions. If your license terminates, you agree to
cease any and all use of the Gracenote Data, the
Gracenote Database, and Gracenote Embedded
Soware. Gracenote reserves all rights in the
Gracenote Data, Gracenote Database, and Grace-
note Embedded Soware, including all ownership
rights. You agree that Gracenote may enforce its
rights under this Agreement against you directly
in its own name. The Embedded Soware and
Multimedia system
295
each item of Gracenote Data are licensed to you
"AS IS." Gracenote makes no representations or
warranties, express or implied, regarding the
accuracy of any Gracenote Data. Gracenote
reserves the right to delete data or to change data
categories in any Data updates and for any cause
that Gracenote deems sucient. No warranty is
made that the Embedded Soware is error-free or
that functioning of the Embedded Soware will be
uninterrupted. Gracenote is not obligated to pro-
vide you with any new enhanced or additional
data types or categories that Gracenote may
choose to provide in the future. GRACENOTE DIS-
CLAIMS ALL WARRANTIES EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WAR-
RANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE, AND NON-
INFRINGEMENT. GRACENOTE DOES NOT WAR-
RANT THE RESULTS THAT WILL BE OBTAINED BY
YOUR USE OF THE GRACENOTE COMPONENT OR
ANY GRACENOTE SERVER. IN NO CASE WILL
GRACENOTE BE LIABLE FOR ANY CONSEQUEN-
TIAL OR INCIDENTAL DAMAGES OR FOR ANY
LOST PROFITS OR LOST REVENUES.
"Made for iPod", and "Made for iPhone," mean
that an electronic accessory has been designed
to connect specically to iPod
®
, or iPhone
®
,
respectively, and has been certied by the devel-
oper to meet Apple performance standards.
Apple
®
is not responsible for the operation of this
device or its compliance with safety and regula-
tory standards. Please note that the use of this
accessory with iPod, or iPhone may aect wire-
less performance.
For the USA: iPhone
®
, iPod
®
, iPod classic
®
, iPod
nano
®
, and iPod touch
®
are trademarks of Apple
Inc., registered in the U.S. and other countries.
Lightning
®
is a trademark of Apple Inc.
For Canada: iPhone
®
, iPod
®
, iPod classic
®
, iPod
nano
®
, and iPod touch
®
are trademarks of Apple
Inc., registered in the U.S. and other countries.
Lightning
®
is a trademark of Apple Inc.
This product includes technology owned by Micro-
so and cannot be used or further distributed
without a license from Microso.
▌Notes on copyright
Audio les that you create or reproduce yourself
for playback are generally subject to copyright
protection. In many countries, reproductions,
even for private use, are not permitted without the
prior consent of the copyright holder. Make sure
that you know about the applicable copyright reg-
ulations and that you comply with these.
▌Activating media mode
Multimedia system:
4
Media
5
à
Media Sources
#
Select a media source.
Playable music les are played back.
296
Multimedia system
▌Inserting/removing an SD card
&
DANGER Risk of fatal injury from swallow-
ing SD cards
SD cards are small parts.
They could be swallowed and lead to choking.
#
Keep SD cards out of the reach of chil-
dren.
#
Seek medical attention immediately if an
SD card has been swallowed.
*
NOTE Damage due to high temperatures
High temperatures may damage the SD card.
#
Remove the SD card aer use and take it
out of the vehicle.
Multimedia system:
4
Media
5
à
Media Sources
5
Mem. Card
Inserting
The multimedia connection unit is located in the
stowage compartment under the armrest.
#
Insert the SD memory card into the SD card
slot until it engages. The side with the con-
tacts must face downwards.
Playable music les are played back.
Removing
#
Press the SD card.
#
Remove the SD card.
Multimedia system
297
▌Overview of the audio mode
1
Active data storage medium
2
Album cover
3
Track, artist, album
4
Track number and number of tracks in the
track list
5
Search
6
Playback Control
7
Media Sources
8
Sound
9
Full Screen
(for video playback)
A
Options
▌
Connecting USB devices
*
NOTE Damage caused by high tempera-
tures
High temperatures can damage USB devices.
#
Remove the USB device aer use and
take it out of the vehicle.
298
Multimedia system
The multimedia connection unit is located in the
stowage compartment under the armrest and has
two USB ports.
Depending on the vehicle's equipment, additional
USB ports are located in the center console stow-
age compartment and in the rear passenger com-
partment.
#
Connect the USB device to the USB port.
Playable music les are played back only if the
corresponding media menu is activated.
%
Use the USB port identied by ç to use
Apple CarPlay
®
and Android Auto.
%
Depending on the vehicle equipment there is
an additional USB port in the rear passenger
compartment. Ports that are labeled with a
battery symbol can only be used to charge
USB devices.
▌Selecting a track in the media playback
Multimedia system:
4
Media
Selecting a track by skipping to a track
#
To skip backwards or forwards to a track: navi-
gate up or down.
Selecting a track using the current track list
#
Select è.
#
Select Current Track List.
#
Select a track.
▌Selecting playback options
Multimedia system:
4
Media
5
Z
Options
Playing back similar tracks
#
Select Play Similar Tracks.
A track list with similar tracks is created and
played back.
Playback mode
#
Select Random Mode - Current Playlist.
The current track list is played in random
order.
#
Select Random Mode - Current Medium.
All tracks on the active data storage medium
are played in random order.
#
Select Normal Track Sequence.
The current track list is played in the order it
appears on the data storage medium.
▌Controlling media playback
Multimedia system:
4
Media
5
Y
Playback Control
A bar with playback controls is shown.
#
To pause playback: select and conrm Y
with the central control element.
The Ë symbol is displayed.
#
To resume playback: select and conrm Y
again with the central control element.
The Ì symbol is displayed.
To fast forward/rewind
#
Move Ë on the timeline.
Multimedia system
299
To hide the playback controls
#
Press the % button.
Video mode
▌Switching to video mode
Multimedia system:
4
Media
5
à
Media Sources
#
Select a data storage medium.
#
Search for and select video les or playlists
with video les.
Playable video les are played back.
The multimedia system supports the following for-
mats:
R
MPEG
R
AVI, DivX, MKV
R
MP4, M4V
R
WMV
%
If the vehicle is traveling faster than 3 mph
(5 km/h) the video image is hidden from the
driver. If available, the channel and program
information is continuously displayed.
Due to the large variety of available video les
regarding encoders, sampling rates and data
transfer rates, playback cannot be guaran-
teed.
Videos up to FullHD (1920x1080) are suppor-
ted.
Copy-protected video les or DRM (Digital
Rights Management) encrypted les cannot
be played back.
300
Multimedia system
▌Overview of video mode
1
Active data storage medium
2
Album cover
3
Track, artist, album
4
Track number and number of tracks in the
track list
5
Search
6
Playback Control
7
Media Sources
8
Sound
9
Full Screen
(for video playback)
A
Options
▌
Activating/deactivating full-screen mode
Multimedia system:
4
Media
5
à
Media Sources
#
Select a data storage medium.
Playable video les are played back.
#
To activate full-screen mode: select #
Full Screen.
Multimedia system
301
#
To deactivate full-screen mode: press the
touchpad.
▌Changing video settings
Multimedia system:
4
Media
5
Z
Options
5
Picture Format
The following picture formats are available:
R
Automatic
R
16:9
R
4:3
R
Zoom
#
Select a picture format.
Adjusting the brightness manually
If the Automatic picture format is switched o,
you can adjust the brightness yourself.
#
Select Brightness.
#
Adjust the brightness.
Media search
▌Starting the media search
Multimedia system:
4
Media
5
ª
Search
Depending on the connected media sources and
les, the following categories are listed:
R
Current Track List
R
Keyword Search
R
Playlists
R
Artists
R
Albums
R
Tracks
R
Folders
R
Music Genres
R
Year
R
Composers
R
Videos
R
Podcasts (Apple
®
devices)
R
Audiobooks (Apple
®
devices)
#
Select a category.
%
The categories are available as soon as the
entire media content has been read in and
analyzed.
Media Interface
▌Information about the Media Interface
Media Interface is a universal interface for the
connection of mobile audio equipment. The multi-
media system has two USB ports. The USB ports
are located in the stowage compartment under
the armrest.
Supported devices
The Media Interface allows you to connect the fol-
lowing data storage media:
R
iPod
®
R
iPhone
®
R
MP3 player
R
USB devices
For details and a list of supported devices, visit
our website at .mercedes-
Follow the instructions in the
"Media Interface" section.
302
Multimedia system
▌Switching to Media Interface
Multimedia system:
4
Media
5
à
Media Sources
#
Connect a data storage medium to the USB
port (/ page 298).
#
Select a media device.
Playable music les are played back.
▌Overview of Media Interface
Multimedia system
303
1
Active data storage medium
2
Album cover
3
Artist, track and album
4
Track number and number of tracks in the
track list
5
Search
6
Playback Control
7
Media Sources
8
Sound
9
Full Screen
(video playback only)
A
Options
Bluetooth
®
audio
▌Information about Bluetooth
®
audio
Before using your Bluetooth
®
audio device with
the multimedia system for the rst time, you will
need to authorize it (/ page 305).
304
Multimedia system
▌Bluetooth
®
audio overview
1
Active data storage medium
2
Album cover
3
Track, artist, album
4
Track number and number of tracks in the
track list
5
Search
6
Playback Control
7
Media Sources
8
Sound
9
Full Screen
(video playback only)
A
Options
▌
Searching for and authorizing a Bluetooth
®
audio device
Requirements:
R
Bluetooth
®
is activated on the multimedia sys-
tem and audio equipment (/ page 229).
R
The audio equipment supports the Bluetooth
®
audio proles A2DP and AVRCP.
Multimedia system
305
R
The audio equipment is "visible" for other devi-
ces.
Multimedia system:
4
Media
5
à
Media Sources
5
á
Bluetooth Audio
Authorizing a new Bluetooth
®
audio device
#
Select ¥.
#
Select Add New Bluetooth Audio Device.
#
Select Start Search on System.
Detected audio equipment is displayed in the
device list.
#
Select a Bluetooth
®
audio device.
Authorization starts. A code is displayed on
the multimedia system and on the mobile
phone.
#
If the codes are identical, conrm on the
audio equipment.
The audio equipment is connected and play-
back starts.
Selecting previously authorized Bluetooth
®
audio
equipment
#
Select ¥.
#
Select a Bluetooth
®
audio device.
Establishing a connection from the Bluetooth
®
audio equipment
The Bluetooth
®
device name of the multimedia
system is
MB BLUETOOTH XXXXX.
#
Select Search from Device.
#
Start the authorization on the audio equip-
ment (see manufacturer's operating instruc-
tions).
A code is displayed on the multimedia system
and on the audio device.
#
Conrm on both devices if the codes are iden-
tical.
The audio equipment is connected and play-
back starts.
With some audio equipment, playback must be
initially started on the device itself so that the
multimedia system can play the audio les.
%
Device-specic information on authorizing
and connecting Bluetooth
®
-capable mobile
phones can be obtained at
www. or at an
authorized Mercedes-Benz Center.
▌Activating Bluetooth
®
audio
Multimedia system:
4
Media
5
à
Media Sources
#
Select á Bluetooth Audio.
The multimedia system activates the connec-
ted Bluetooth
®
audio equipment.
▌Selecting the media player on the Bluetooth
®
audio device
Multimedia system:
4
Media
5
ª
#
Select the Bluetooth Audio Players category.
If multiple media players are present on the
Bluetooth
®
audio equipment a list appears.
#
Select a media player.
Playback starts.
%
The function is not supported by every mobile
phone.
306
Multimedia system
▌Searching for a music track on the Bluetooth
®
audio device
Multimedia system:
4
Media
5
à
Media Sources
5
á
Bluetooth Audio
#
Select ª.
#
Select a category.
A track list appears.
#
Select a track.
%
The function is only available when the mobile
phone and the media player selected on the
mobile phone support this function.
▌Switching Bluetooth
®
audio equipment via NFC
Requirements:
R
Observe the notes on using NFC
(/ page 272).
R
The Bluetooth
®
audio overview is displayed
(/ page 305).
#
Lightly press the NFC area on the mobile
phone (see the manufacturer's operating
instructions).
If the mobile phone has already been author-
ized on the multimedia system as Bluetooth
®
audio equipment, it is now connected.
If the mobile phone is authorized on the multi-
media system as Bluetooth
®
audio equipment
for the rst time, it is connected aer conrm-
ing the instructions on the mobile phone (see
the manufacturer's operating instructions).
▌Disconnecting Bluetooth
®
audio equipment
Multimedia system:
4
Phone
5
á
Media Sources
#
Select the i symbol in the line of the
mobile phone.
The disconnection of the mobile phone takes
place without a conrmation prompt. The
mobile phone remains authorized in the sys-
tem.
Radio
Switching on the radio
Multimedia system:
4
Radio
#
Alternatively: press the $ button.
The radio display appears. You will hear the
last station played on the last frequency band
selected.
Multimedia system
307
Radio overview
1
Active frequency band
2
Station name or set frequency
3
Artist, title, album and radio text
4
Station list
5
Presets
6
Radio Source
7
Sound
8
Options
Switching the HD Radio function on/o
Multimedia system:
4
Radio
5
Z
Options
5
HD Radio
308
Multimedia system
#
Activate O or deactivate ª the function.
%
HD Radio Technology manufactured under
license from iBiquity Digital Corporation. U.S.
and Foreign Patents. HD Radio™ and the HD,
HD Radio and "Arc" logos are proprietary
trademarks of iBiquity Digital Corp.
Setting the waveband
Multimedia system:
4
Radio
5
Þ
Radio Source
HD Radio FM HD Radio AM and SiriusXM Radio
can be selected.
#
Select a frequency band.
Selecting a radio station
Multimedia system:
4
Radio
#
Navigate up or down.
Calling up the radio station list
Multimedia system:
4
Radio
5
è
#
Select a station.
Searching for radio stations using station names
or direct frequency entry
Multimedia system:
4
Radio
5
è
#
Enter a station name or frequency.
#
Select a.
The search results are displayed.
#
Select a station.
Storing radio stations
Multimedia system:
4
Radio
5
ß
Presets
#
Select Store Current Station in the Presets.
Managing radio station presets
Multimedia system:
4
Radio
5
ß
Presets
Moving stations:
#
Highlight a preset entry and navigate to the
le.
#
Select Move Highlighted Station.
#
Select a memory preset.
Deleting stations:
#
Highlight a preset entry and navigate to the
le.
#
Select Delete Highlighted Station.
#
Select Yes.
Multimedia system
309
Tagging music tracks
Multimedia system:
4
Radio
If radio stations provide the relevant information,
this function allows you to transfer information on
the music track currently playing to an Apple
®
device. You can then purchase the audio le from
iTunes
®
.
#
Select ♫→ Tag This Song.
The track information is saved.
Activating/deactivating radio text
Multimedia system:
4
Radio
5
Z
Options
5
Display Radio Text Information
#
Activate O or deactivate ª the function.
Satellite radio
▌Information on the satellite radio
SIRIUS XM
®
satellite radio oers more than 175
digital-quality radio channels providing 100% com-
mercial-free music, sports, news and entertain-
ment, for example. SIRIUS XM satellite radio
employs a eet of high-performance satellites to
broadcast around the clock throughout the USA
and Canada. The satellite radio program is availa-
ble for a monthly fee. Information about this can
be obtained from a Sirius XM
®
Service Center
and at . (USA) or
. (Canada).
%
Sirius, XM and all related marks and logos are
trademarks of Sirius XM Radio Inc. and its
subsidiaries. All other marks, channel names
and logos are the property of their respective
owners. All rights reserved.
▌Satellite radio restrictions
Satellite radio mode may be temporarily unavaila-
ble or interrupted for a variety of reasons. These
include environmental or topographical conditions
beyond the control of Mercedes-Benz USA, LLC.
Thus, operation at certain locations may not be
possible.
▌Registering satellite radio
Requirements:
R
Satellite radio equipment
R
Registration with a satellite radio provider
R
If registration is not included when purchasing
the system, your credit card details will be
required to activate your account.
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
5
Z
Options
#
Select Service Information.
The service information screen appears show-
ing the radio ID and the current subscription
status.
#
Establish a telephone connection.
#
Follow the service sta's instructions.
The activation process may take up to ten
minutes.
%
You can also have the satellite service activa-
ted online. To do so, please visit
www. (USA) or
www. (Canada).
310
Multimedia system
▌Switching on satellite radio
Multimedia system:
4
Radio
5
Þ
Radio Source
#
Select SiriusXM Radio.
▌Overview of the satellite radio
1
Active frequency band
2
Logo or cover picture for the song (if availa-
ble)
3
Category
4
Channel name
5
Artist, track and album
6
SiriusXM Radio Channels
Multimedia system
311
7
Presets
8
Radio Source
9
Sound
A
Playback Control
B
Options
▌
Selecting a satellite radio category
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
5
è
SiriusXM Radio Channels
5
Category
#
Select a category.
▌Selecting a satellite radio channel
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
#
Navigate up or down.
▌Saving or deleting a satellite radio channel
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
5
ß
Presets
#
Select Store Current Station in the Presets.
Moving a channel
#
Select Options.
#
Select Move Highlighted Station.
#
Select a memory preset.
Deleting a channel
#
Select Options.
#
Select Delete Highlighted Station.
#
Select a memory preset.
▌Displaying EPG information for the current
channel
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
5
Z
Options
#
Select EPG Information about Current Chan-
nel.
▌Setting parental control for radio
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
5
Z
Options
5
Parental Control
#
Activate the function O.
#
Determine a four-digit character sequence and
select ¡.
All channels with adult content are locked.
Unlocking a channel
#
Enter the four-digit character sequence and
select ¡.
All channels with adult content are unlocked.
▌Music and sport alerts function
This function enables you to program an alert for
your favorite artists, tracks or sporting events.
Music alerts can be saved whilst a track is being
played and sport alerts can be saved during a live
game. You can also specify sport alerts via the
menu option. The system then continuously
searches through all the channels. If a match is
found with a stored alert, you will be informed.
312
Multimedia system
▌Setting music and sport alerts
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
5
Z
Options
5
Alert for Artist, Song & Sporting Event
Setting a music alert
#
Select Add New Alert.
or
#
Select Manage Artist & Song Alerts.
#
Select ¥ Options.
The following options are available:
R
Mark This Entry
R
Unmark This Entry
R
Mark All Entries
R
Unmark All Entries
R
Delete This Entry
R
Delete All Entries
#
Select an option.
#
Activate Artist & Song Alerts
O.
The alert is set for the current artist or track.
If a match is found, a prompt appears asking
whether you wish to change to the station.
Setting a sport alert
#
Select Add New Alert.
or
#
Select Manage Sports Alerts.
#
Select Select New Alerts.
or
#
Select Edit Alerts.
#
Select a team from a league.
#
Activate Sports Alerts
O.
▌Information on Smart Favorites and Tune Start
Stations in the station presets can be added as
Smart Favorites. Smart Favorites stations are
automatically saved to temporary storage in the
background. If you change to a Smart Favorites
station, you can replay, pause or actively skip
forward or back to broadcasts which you have
missed. If Tune Start is activated and you change
to another Smart Favorites station, the music
track currently playing on the station is automati-
cally restarted from the beginning of the track.
▌Adding a channel to Smart Favorites
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
#
Select the active frequency band.
#
Highlight an entry.
#
Select ¥.
#
Select Add Highlighted Channel to Smart
Favorites
.
▌Activating/deactivating TuneStart
Multimedia system:
4
Radio
5
Z
Options
5
TuneStart
#
Activate O or deactivate ª the function.
▌Controlling playback
Multimedia system:
4
Radio
5
Y
Playback Control
You can pause the playback of the current station
or skip forward or backward in the timeline. This
Multimedia system
313
leaves live mode to access the internal temporary
storage.
#
To fast forward/rewind: turn the controller
counter-clockwise or clockwise/swipe le or
right on the touchpad.
#
To jump to the previous/next song: press the
controller le or right/swipe le or right on
the touchpad.
#
To pause playback: select Ë.
#
To return to live mode: navigate to the end of
the timeline.
▌Displaying satellite radio service information
Multimedia system:
4
Radio
5
Þ
Radio Source
5
SiriusXM Radio
5
Z
Options
#
Select Service Information.
Sound
Tone settings
▌Information about the sound system
The sound system has a total output of 100 W and
is equipped with six speakers. It is available for all
functions in the radio and media modes.
%
The call can also be made from other audio
sources. Replace Media with, for example,
Radio in the menu path.
▌Calling up the sound menu
Multimedia system:
4
Media
5
à
Sound
The following functions are available:
R
Equalizer
R
Balance and Fader
R
Automatic Volume Adjustment
R
Other Sound Settings
#
Select a sound menu.
▌Adjusting treble, mid-range and bass settings
Multimedia system:
4
Media
5
à
Sound
5
Equalizer
#
Select Treble, Mid Range or Bass.
#
Change the settings.
▌Activating/deactivating automatic volume
adjustment
Multimedia system:
4
Media
5
à
Sound
5
Automatic Volume Adjustment
Automatic volume adjustment compensates for
diering volumes when changing between audio
sources.
#
Activate O or deactivate ª the function.
▌Adjusting the balance/fader
Multimedia system:
4
Media
5
à
Sound
5
Balance and Fader
#
Adjust the balance and fader.
#
To exit the menu: press the % button.
314
Multimedia system

Related Topics

Overview and operation System settings Fit & Healthy Navigation Telephone Online and Internet functions Media Radio Sound

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