Get Voice Control System -> Operation Guide for Mercedes GLC Class SUV First Generation (2015-2021)

266 Voice Control System

Conducting a dialog

If you use the voice control system in an

emergency your voice can change and your

telephone call, e.g. an emergency call, can

thereby be unnecessarily delayed.

Familiarize yourself with the voice control

system functions before starting the journey.

For the dialog with the Voice Control System,

you can use complete sentences of colloquial

language as voice commands, such as, for exam‐

ple, "Please show me the list of the last calls" or

"How warm is it outside?". It is not necessary to

first change to the relevant application such as

"Telephone" or "Vehicle function".

Comply with the loading guidelines

(/ page 106).

To activate or continue dialog by using a

keyword: say "Hello Mercedes" to activate

the Voice Control System. Voice activation

must be switched on in the multimedia sys‐

tem (/ page 267). For this, it is not neces‐

sary to press up the £ rocker switch on

the multifunction steering wheel.

Voice activation can also be directly com‐

bined with a voice command, e.g. "Hi

Mercedes, how fast can I drive?".

Operation

Overview of operating the multifunction

steering wheel

The Voice Control System is operational approx‐

imately thirty seconds after the ignition is

switched on.

Press the rocker switch up: £ starts the

dialog

Press the control knob: 8 switches the

sound off or on (ends the dialog)

Turn the control knob up/down: increases/

decreases the volume

Press the rocker switch down: ~ rejects/

ends a call (ends the dialog)

Press the £ rocker switch up on the mul‐

tifunction steering wheel.

You can say a voice command after an

acoustic signal.

Voice Control System 267

To interrupt a voice output: speak in the

middle of a voice dialog when the system is

still answering.

The voice output is shortened and the con‐

clusion is reached more quickly.

The Speak During Voice Output option must

be switched on in the multimedia system for

this (/ page 267).

Full functionality is only available for you with

To correct an entry: say the Correction

activation of online voice control (/ page 267).

voice command.

To select an entry from the selection list:

say the line number or the contents.

To browse the selection list: say the Next

or Back voice command.

To interrupt the dialog: say the Pause voice

command.

Notes on the language setting

You can change the language of the Voice Con‐

trol System via the system language settings. If

the set system language is not supported by the

Voice Control System, English will be selected.

The dialog can be continued with the "Hello

Mercedes" voice command or by pressing up

the £ rocker switch on the multifunction

steering wheel.

To jump to the preceding dialog: say the

Back voice command.

To jump back to the top dialog level: say

the Home voice command.

To cancel the dialog: say the Close voice

command or press the 8 or ~ button

on the multifunction steering wheel.

The Voice Control System is available in English,

French, Portuguese and Spanish.

Overview of operable functions in the Voice

Control System

You can use the Voice Control System to operate

the following functions depending on the vehicle

equipment:

Setting the Voice Control System (multime‐

dia system)

Requirements:

Telephone

For online voice control: your vehicle is

Text messages

connected with your Mercedes me user

Navigation

account (/ page 390).

Address book

There is an Internet connection

(/ page 394).

Radio

Media

Vehicle functions

For online use of contacts: online voice

control is activated.

Weather

Voice Control System -> Operation for Your Mercedes GLC Class SUV First Generation (2015-2021)

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