Voice Control System -> Using the Voice Control System effectively for Your Mercedes GLC Class SUV First generation (2015-2021)

268 Voice Control System  
Activating contacts for online use  
Multimedia system:  
for example. The full extent of the Digital  
Operator's Manual is available when the vehi‐  
cle is stationary. Here you can also find  
explanatory videos which introduce you to  
the functions of the Voice Control System.  
Current application: on the multifunction  
steering wheel, press the £ rocker switch  
up and say the Help voice command. You will  
receive suggestions and information about  
operation of the Voice Control System for the  
current application.  
Continued dialog: say the Help voice com‐  
mand during a voice dialog. For every step of  
the dialog you receive matching information.  
Specific function: say the voice command  
for the desired function, e.g. with "Hello  
Mercedes, I need help with the radio" or after  
pressing the £ rocker switch on the multi‐  
function steering wheel up, say the Help for  
the telephone voice command, for example.  
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Settings  
System  
Select Contacts for Online Use.  
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When the function is active, contacts will be  
found more easily and accurately using voice  
input. The quality of the enunciation of con‐  
tact names by the system will also be  
improved.  
LINGUATRONIC  
Switching voice activation of the Voice Con‐  
trol System on/off  
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Select Voice Activation "Hey Mercedes".  
Depending on the previous status, the func‐  
tion is activated or deactivated.  
Switching on voice interruption  
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Select Speak During Voice Output.  
When the function is active, the "Hi  
Mercedes" voice command can activate the  
dialog.  
If the function is active, a command can be  
interjected during voice output of the sys‐  
tem.  
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Activating/deactivating online voice control  
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Activate Online Voice Control.  
Using the Voice Control System effectively  
Voice Control System audible help functions  
% Online voice control is activated at the fac‐  
tory.  
Using the corresponding voice commands you  
receive the following information and assistance  
in the following cases:  
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Select Online Voice Control Subscr..  
You will be connected with the Mercedes me  
portal.  
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For optimal operation: say the Voice con-  
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Activate online voice control in the Mercedes  
me portal.  
trol tutorial voice command or call up the  
Digital Operator's Manual with Could you go  
to the Voice Control System tutorial please?,  
Voice Control System 269  
Essential voice commands  
Notes on optimal use of the Voice Control  
System  
% To improve recognition, depending on the  
outside temperature, either the blowers for  
ventilation or heating are reduced when the  
Voice Control System is started.  
Notes on the voice commands  
Notes on how to improve recognition:  
Aside from the exact voice commands (see the  
"Voice command" column in the following tables)  
to call up specific functions, in most cases the  
Voice Control System also understands a great  
many paraphrases from daily usage. Examples of  
these are listed in the "Colloquial examples" col‐  
umn. For some languages however these exam‐  
ples are only available to a limited extent.  
% Content in angled brackets, e.g. <POI> or  
<contact>, is a placeholder which has to be  
completed by you with the desired term. The  
voice command Set <POI> as intermediate  
destination could, for example, be completed  
with: Set Mercedes-Benz Arena as intermedi-  
ate destination.  
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Activate online voice control (/ page 267).  
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Only operate the Voice Control System from  
the driver's seat.  
Notes on online voice control  
Online voice control improves recognition and  
makes additional results available as a result of  
external information, e.g. information about POIs  
and about the weather. We therefore recom‐  
mend that you activate online voice control.  
You will need a Mercedes me user account for  
this. If you do not yet have a user account you  
have to create one and connect it with your vehi‐  
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Say the voice commands coherently and  
clearly, but do not exaggerate the words.  
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Avoid loud noises that cause interference  
while making a voice command entry, e.g.  
the entertainment in the rear passenger  
compartment.  
R For telephone or address book entries:  
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Only create sensible address book entries cle (/ page 298).  
in the system/mobile phone, e.g. enter  
Then call up your Mercedes me user account.  
surname and first name in the correct  
field.  
The Mercedes me services are shown and can  
be activated (/ page 299).  
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Do not use any abbreviations, unneces‐  
sary spaces or special characters.  
In addition, online voice control must be activa‐  
ted (/ page 267).  
Overview of switch voice commands  
Switch voice commands can be used to open  
certain applications.  
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For radio station names: say the Read out  
station list voice command and say the  
desired station name in the way the voice  
output reads aloud to you.