Get Breakdown assistance Guide for Mercedes GLE SUV First Generation (2016-2019)

Where will I find...?

349

Notes on reflective safety jackets

Where will I find...?

Reflective safety jacket

Removing and stowing the reflective

safety jacket

: Maximum number of washes

; Maximum wash temperature

= Do not bleach

? Do not iron

A Do not use a laundry dryer

The reflective safety jackets are located in front

B Do not dry-clean

door stowage compartments :. Reflective

C This is a class 2 jacket

safety jackets can also be stored in the rear door

Breakdown assistance

stowage compartments.

R The reflective safety jackets meet the require-

ments defined by the legal standard only:

X To remove: pull out the safety jacket bag

- if the correct size is used and

containing the reflective safety jacket.

- if the reflective safety jackets are correctly

X Open the safety jacket bag and pull out the

fastened

reflective safety jacket.

R Before use, ensure that the reflective safety

X To stow: fold the reflective safety jacket, roll

jackets are clean and intact. The special prop-

it up and stow it in the safety jacket bag.

erties may otherwise be compromised.

X Replace the safety jacket bag in stowage

R The reflective safety jackets should be stored

compartment :.

in their original packaging in a dry place away

i Remove a new reflective safety jacket from

from sources of heat and light.

its packaging material before sliding it into

R The maximum number of washes specified is

the stowage compartment. The packaging

not the only factor influencing the life span of

material may otherwise cause it to slip out or

the reflective safety jackets. Their life span

make removing it difficult.

also depends on use, care, storage etc.

Observe the legal requirements for each indi-

R The reflective safety jackets should be dis-

vidual country.

posed of and replaced with new ones:

- after 15 washes, and/or

- if the reflective strips have become

scratched, and/or

- if the backing material and/or reflective

strips have become soiled with dirt that

cannot be cleaned off, and/or

- the fluorescence has faded e.g. due to the

effects of sunlight

R Dispose of reflective safety jackets in an envi-

ronmentally responsible manner. To do so,

contact your local waste disposal company.

Where will I find...?

350

Warning triangle

First-aid kit

Removing the warning triangle

X Open the tailgate.

X Remove first-aid kit : from the luggage net.

Warning triangle : is located in the stowage

Check the expiry date on the first-aid kit at least

well under the luggage compartment floor.

once a year. Replace the contents if necessary,

i Depending on the vehicle's equipment, the

and replace any missing items.

warning triangle may also be located in other

places under the luggage compartment floor.

Breakdown assistance

X Open the tailgate.

Fire extinguisher

X Lift the luggage compartment floor upwards

( Y page 322).

X Remove warning triangle :.

Setting up the warning triangle

X Pull tab : upwards.

X Remove fire extinguisher ;.

Have the fire extinguisher refilled after each use

and checked every one or two years. It may oth-

erwise fail in an emergency.

X Fold legs = out to the side.

Observe the legal requirements for each indi-

vidual country.

X Fold side reflectors ; upwards to form a tri-

angle and lock them at the top using press

stud :.

Vehicle tool kit

General notes

The vehicle tool kit can be found in the stowage

well under the luggage compartment floor.

Apart from some country-specific variants, vehi-

cles are not equipped with a tyre-change tool kit.

Some tools for changing a wheel are specific to

Flat tyre

351

the vehicle. For more information on which tools

At a distance of approximately 1 m from the

are required to perform a wheel change on your

tyre inflation compressor and approximately

vehicle, consult a qualified specialist workshop.

1.6 m above the ground, the following sound

pressure levels apply:

Necessary tyre-changing tools may include, for

example:

R Emissions sound pressure level L PA

77 dB(A)

R Jack

R Sound power level L WA 97 dB(A)

R Wheel chock

R Wheel wrench

The tyre inflation compressor is maintenance-

free. If it develops a fault, please contact a

R Ratchet ring spanner

qualified specialist workshop.

R Centring pin

i The jack weighs approximately 3.4 kg.

Vehicles with a "Minispare" emergency

The maximum load-bearing capacity of the

spare wheel

jack can be found on the adhesive label on the

jack.

The jack is maintenance-free. If it develops a

fault, please contact a qualified specialist

workshop.

Vehicles with a TIREFIT kit

Breakdown assistance

: Folding wheel chock

; Wheel wrench

= Centring pin

? Towing eye

A Jack

B Ratchet ring spanner

X Open the tailgate.

: Jack

; Warning triangle

X Swing the luggage compartment floor

upwards ( Y page 322).

= Folding wheel chock

X Remove the "Minispare" emergency spare

? Towing eye

wheel ( Y page 381).

A Centring pin

B Tyre inflation compressor

C Wheel wrench

Flat tyre

D Ratchet ring spanner

E Tyre sealant bottle

Preparing the vehicle

X Open the tailgate.

Your vehicle may be equipped with:

X Swing the luggage compartment floor

upwards ( Y page 322).

R MOExtended tyres (tyres with run-flat char-

acteristics)

X Use the TIREFIT kit ( Y page 353).

Vehicle preparation is not necessary on vehi-

i Example: equipment and country-specific

cles with MOExtended tyres.

variations possible.

R a TIREFIT kit ( Y page 350)

R MB Contact/Mercedes me connect

i The tyre inflation compressor weighs

approximately 1.6 kg.

Flat tyre

352

In the case of a flat tyre, you can contact a

that there is sufficient power to start the

Mercedes-Benz Customer Centre.

engine.

R an emergency spare wheel (certain countries

only)

MOExtended tyres (tyres with run-flat

Information on changing and fitting a wheel

characteristics)

( Y page 375).

X Stop the vehicle as far away as possible from

General notes

traffic on solid, non-slippery and level ground.

X Switch on the hazard warning lamps.

With MOExtended tyres (tyres with run-flat char-

X Secure the vehicle against rolling away

acteristics), you can continue to drive your vehi-

( Y page 166).

cle even if there is a total loss of pressure in one

or more tyres. The affected tyre must not show

X If possible, bring the front wheels into the

any clearly visible damage.

straight-ahead position.

You can recognise MOExtended tyres by the

X Vehicles with the AIRMATIC package:

"MOExtended" marking that appears on the tyre

make sure that the normal vehicle level is

sidewall. You will find this marking next to the

selected ( Y page 196).

tyre size designation, the load-bearing capacity

X Vehicles with the Off-Road Engineering

and the speed index.

package: make sure that the normal vehicle

MOExtended tyres may be used only in conjunc-

level is selected ( Y page 190).

tion with an activated tyre pressure loss warning

X Switch off the engine.

system or tyre pressure monitor.

Breakdown assistance

X Vehicles without KEYLESS-GO: remove the

If a pressure loss warning message appears

key from the ignition lock.

on the multifunction display:

X Vehicles with KEYLESS-GO: open the driv-

R observe the instructions in the display mes-

er's door.

sages ( Y page 283)

The vehicle electronics are now in position

R check the tyre for damage

u. This means no key is in the ignition lock.

R if driving on, observe the following notes

X Vehicles with KEYLESS-GO: remove the

Start/Stop button from the ignition lock

The driving distance possible in run-flat mode is

( Y page 144).

approximately 80 km when the vehicle is parti-

ally laden and approximately 30 km when the

X Make sure that the passengers are not endan-

vehicle is fully laden.

gered as they get out of the vehicle. Make

sure that no one is near the danger area while

In addition to the vehicle load, the driving dis-

a wheel is being changed. Anyone who is not

tance possible in run-flat mode depends on the:

directly assisting in the wheel change should,

R vehicle speed

for example, stand behind the barrier.

R road condition

X Get out of the vehicle. Pay attention to traffic

R outside temperature

conditions when doing so.

The driving distance possible in run-flat mode

X Close the driver's door.

may be reduced by extreme driving conditions/

X Place the warning triangle at a suitable dis-

manoeuvres, or it can be increased through a

tance ( Y page 350). Observe legal require-

moderate style of driving.

ments.

The driving distance possible in run-flat mode is

X Unload heavy luggage.

counted from the moment the tyre pressure loss

warning appears on the multifunction display.

i Only operate the tyre inflation compressor

You must not exceed a maximum permissible

using a 12 V socket, even if the ignition is

speed of 80 km/h.

turned off ( Y page 327).

An emergency cut-off ensures that the on-

board voltage does not drop too low. If the on-

board voltage is too low, the power to the

sockets is automatically cut. This ensures

Flat tyre

353

i When replacing one or all tyres, observe the

TIREFIT kit

following specifications for your vehicle's

Important safety notes

tyres:

R size

TIREFIT is a tyre sealant.

R type and

You can use TIREFIT to seal punctures of up to

R "MOExtended" mark

4 mm, particularly those in the tyre tread. You

can use TIREFIT at outside temperatures down

If a tyre has gone flat and cannot be replaced

to Ò20 †.

with an MOExtended tyre, a standard tyre

may be used as a temporary measure. Make

G WARNING

sure that you use the proper size and type

(summer or winter tyres).

In the following situations, the tyre sealant is

unable to provide sufficient breakdown assis-

i Vehicles with MOExtended tyres are not

tance, as it is unable to seal the tyre properly:

equipped with a TIREFIT kit at the factory. It is

therefore recommended that you additionally

R there are cuts or punctures in the tyre

equip your vehicle with a TIREFIT kit if you fit

larger than those mentioned above.

tyres that do not feature run-flat characteris-

R the wheel rim is damaged.

tics, e.g. winter tyres. A TIREFIT kit can be

obtained from a qualified specialist work-

R you have driven at very low tyre pressures

shop.

or on a flat tyre.

There is a risk of an accident.

Important safety notes

Breakdown assistance

Do not drive any further. Contact a qualified

G WARNING

specialist workshop.

When driving in emergency mode, the driving

G WARNING

characteristics deteriorate, e.g. when corner-

The tyre sealant is harmful and causes irrita-

ing, accelerating quickly and when braking.

tion. It must not come into contact with your

There is a risk of accident.

skin, eyes or clothing or be swallowed. Do not

Do not exceed the stated maximum speed.

inhale TIREFIT fumes. Keep tyre sealant away

Avoid abrupt steering and driving manoeu-

from children. There is a risk of injury.

vres, and driving over obstacles (kerbs, pot-

If you come into contact with the tyre sealant,

holes, off-road). This applies in particular to a

observe the following:

laden vehicle.

Stop driving in emergency mode if:

R Rinse off the tyre sealant from your skin

immediately with water.

R you hear banging noises.

R If the tyre sealant comes into contact with

R the vehicle starts to shake.

your eyes, immediately rinse them thor-

R you see smoke and smell rubber.

oughly with clean water.

R ESP ® is intervening constantly.

R If tyre sealant is swallowed, immediately

R there are tears in the sidewalls of the tyre.

rinse your mouth out thoroughly and drink

After driving in emergency mode, have the

plenty of water. Do not induce vomiting,

wheel rims checked at a qualified specialist

and seek medical attention immediately.

workshop with regard to their further use. The

R Immediately change out of clothing which

faulty tyre must be replaced.

has come into contact with tyre sealant.

R If an allergic reaction occurs, seek medical

attention immediately.

Flat tyre

354

X Pull plug ? with the cable and hose A out of

! Do not operate the tyre inflation compres-

the tyre inflation compressor housing.

sor for longer than eight minutes at a time

without a break. It may otherwise overheat.

X Screw hose A onto flange B of tyre sealant

bottle :.

The tyre inflation compressor can be oper-

ated again once it has cooled down.

X Place tyre sealant bottle : head downwards

into recess ; of the tyre inflation compres-

Comply with the manufacturer's safety instruc-

sor.

tions on the sticker on the tyre inflation com-

pressor.

Using the TIREFIT kit

X Remove the cap from valve C on the faulty

tyre.

Breakdown assistance

X Screw filler hose D onto valve C.

X Do not remove any foreign objects that have

X Insert connector ? into a socket in your vehi-

penetrated the tyre, e.g. screws or nails.

cle.

X Remove the tyre sealant bottle, the accom-

Cigarette lighter socket: ( Y page 327)

panying TIREFIT sticker and the tyre inflation

12 V sockets: ( Y page 327)

compressor from the stowage space under-

Observe the notes on the cigarette lighter

neath the luggage compartment floor

( Y page 327). Observe the notes on sockets

( Y page 350).

( Y page 327).

X Affix part : of the TIREFIT sticker to the

X Turn the key to key position 1 in the ignition

instrument cluster within the driver's field of

lock ( Y page 144).

vision.

X Press the on and off switch = on the tyre

X Affix part ; of the TIREFIT sticker near the

inflation compressor to I.

valve on the wheel with the defective tyre.

The tyre inflation compressor is switched on.

The tyre is inflated.

First, tyre sealant is pumped into the tyre. The

pressure may briefly rise to approximately

500 kPa (5 bar/73 psi).

Do not switch off the tyre inflation com-

pressor during this phase.

X Let the tyre inflation compressor run for a

maximum of five minutes. The tyre should

then have attained a pressure of at least

180 kPa (1.8 bar/26 psi).

If a pressure of 180 kPa (1.8 bar/26 psi) has

been attained after five minutes, see "Tyre pres-

sure reached" ( Y page 355).

If a tyre pressure of 180 kPa (1.8 bar/26 psi) has

not been attained after five minutes, see "Tyre

pressure not reached" ( Y page 355).

Flat tyre

355

If tyre sealant leaks out, make sure you clean the

instrument cluster where it will be easily seen by

affected area as quickly as possible. It is pref-

the driver.

erable to use clear water.

! After use, excess tyre sealant may run out of

If you get tyre sealant on your clothing, have it

the filler hose. This could cause stains.

cleaned as soon as possible with perchloroethy-

Therefore, place the filler hose in the plastic

lene.

bag which contained the TIREFIT kit.

H Environmental note

Tyre pressure not reached

Have the used tyre sealant bottle disposed of

If a pressure of 180 kPa (1.8 bar/26 psi) has not

professionally, e.g. at a qualified specialist

been attained after five minutes:

workshop.

X Switch off the tyre inflation compressor.

X Unscrew the filler hose from the valve of the

If a tyre pressure of 180 kPa (1.8 bar/26 psi) has

faulty tyre.

been attained after five minutes:

Please note that tyre sealant may leak out

X Switch off the tyre inflation compressor.

when unscrewing the filler hose.

X Unscrew the filler hose from the valve of the

X Very slowly drive forwards or reverse approx-

faulty tyre.

imately 10 m.

X Stow the tyre sealant bottle, the tyre inflation

X Pump up the tyre again.

compressor and the warning triangle.

After a maximum of five minutes the tyre

X Pull away immediately.

pressure must be at least 180 kPa (1.8 bar/

Breakdown assistance

X Stop after driving for approximately ten

26 psi).

minutes and check the tyre pressure with the

G WARNING

tyre inflation compressor.

The tyre pressure must now be at least

If the required tyre pressure is not reached

130 kPa (1.3 bar/19 psi).

after the specified time, the tyre is too badly

G WARNING

damaged. The tyre sealant cannot repair the

tyre in this instance. Damaged tyres and a tyre

If the required tyre pressure is not reached

pressure that is too low can significantly

after driving for a short period, the tyre is too

impair the vehicle's braking and driving char-

badly damaged. The tyre sealant cannot

acteristics. There is a risk of accident.

repair the tyre in this instance. Damaged tyres

Do not continue driving. Contact a qualified

and a tyre pressure that is too low can signif-

specialist workshop.

icantly impair the vehicle's braking and driv-

ing characteristics. There is a risk of accident.

Tyre pressure reached

Do not continue driving. Contact a qualified

specialist workshop.

G WARNING

A tyre temporarily sealed with tyre sealant

i In your vehicle, you will find a sticker with

the Mercedes-Benz Service24h telephone

impairs the driving characteristics and is not

number, e.g. on the B-pillar on the driver's

suitable for higher speeds. There is a risk of

side.

accident.

X Correct the tyre pressure if it is still at least

You should therefore adapt your driving style

130 kPa (1.3 bar/19 psi). See the tyre pres-

accordingly and drive carefully. Do not exceed

sure table on the fuel filler flap for values.

the specified maximum speed with a tyre that

X To increase the tyre pressure: switch on

has been repaired using tyre sealant.

the tyre inflation compressor.

The maximum permissible speed for a tyre

sealed with tyre sealant is 80 km/h. The upper

part of the TIREFIT sticker must be affixed to the

Battery (vehicle)

356

tem, the ABS (anti-lock braking system) or the

ESP ® (Electronic Stability Program). The oper-

ating safety of your vehicle may be restricted.

You could lose control of the vehicle, for

example:

R when braking

R in the event of abrupt steering manoeuvres

and/or when the vehicle's speed is not

adapted to the road conditions

There is a risk of an accident.

X To reduce the tyre pressure: press pressure

In the event of a short circuit or a similar inci-

release button E on the hose.

dent, contact a qualified specialist workshop

X The tyre pressure is shown on pressure gauge

immediately. Do not drive any further. Always

have work on the battery carried out at a

X When the tyre pressure is correct, unscrew

qualified specialist workshop.

the filler hose from the valve of the sealed

tyre.

Further information about ABS ( Y page 70) and

X Screw the valve cap onto the tyre valve of the

ESP ® ( Y page 74).

sealed tyre.

Breakdown assistance

G WARNING

X Pull the tyre sealant bottle out of the tyre

inflation compressor.

Electrostatic build-up can lead to the creation

The filler hose stays on the tyre sealant bottle.

of sparks, which could ignite the highly explo-

sive gases of a battery. There is a risk of an

X Drive to the nearest qualified specialist work-

shop and have the tyre changed there.

explosion.

X Have the tyre sealant bottle replaced as soon

Before handling the battery, touch the vehicle

as possible at a qualified specialist workshop.

body to remove any existing electrostatic

X Have the tyre sealant bottle replaced every

build-up.

four years at a qualified specialist workshop.

The highly flammable gas mixture is created

while the battery is charging and when jump-

starting.

Battery (vehicle)

Always make sure that neither you nor the bat-

12 V battery - important safety notes

tery is electrostatically charged. Electrostatic

charge is created, for example:

Plug-in hybrid: be sure to read the separate

R by wearing synthetic-fibre clothing

Owner's Manual. You could otherwise fail to

R by friction between clothing and the seat

recognise dangers, e.g. due to high voltage.

Work on the battery, e.g. removing or fitting,

R if you pull or push the battery across carpet or

requires specialist knowledge and the use of

other synthetic materials

special tools. Therefore, always have work on

R if you rub the battery with a cloth

the battery carried out at a qualified specialist

G WARNING

workshop.

During the charging process, a battery produ-

G WARNING

ces hydrogen gas. If a short circuit occurs or

Work carried out incorrectly on the battery

sparks are created, the hydrogen gas can

can lead, for example, to a short circuit and

ignite. There is a risk of an explosion.

thus damage the vehicle electronics. This can

lead to function restrictions applying to

safety-relevant systems, e.g the lighting sys-

Battery (vehicle)

357

! Always have work on the batteries carried

R Make sure that the positive terminal of a

out at a qualified specialist workshop.

connected battery does not come into con-

If it is necessary to disconnect the 12-volt

tact with vehicle parts.

battery yourself, please observe the follow-

R Never place metal objects or tools on a bat-

ing:

tery.

R secure the vehicle to prevent it from rolling

R It is important that you observe the descri-

away

bed order of the battery terminals when

R switch off the ignition

connecting and disconnecting a battery.

R disconnect the negative terminal first and

R When jump-starting, make sure that the

then the positive terminal

battery poles with identical polarity are

The transmission is locked in position j

after disconnecting the battery.

connected.

After the work is completed, securely refit the

R It is particularly important to observe the

battery and the positive terminal cover.

described order when connecting and dis-

Comply with safety precautions and take pro-

connecting the jump leads.

tective measures when handling batteries.

R Never connect or disconnect the battery

Risk of explosion.

terminals while the engine is running.

G WARNING

Breakdown assistance

Fire, naked flames and smoking are

Battery acid is caustic. There is a risk of injury.

prohibited when handling the bat-

Avoid contact with the skin, eyes or clothing.

tery. Avoid creating sparks.

Do not breathe in any battery gases. Do not

lean over the battery. Keep the batteries out

Battery acid is caustic. Avoid contact

of the reach of children. Immediately rinse off

with the skin, eyes and clothing.

battery acid thoroughly with plenty of clean

Wear suitable protective clothing; in

water and seek medical attention at once.

particular, gloves, an apron and a

face mask.

H Environmental note

Immediately rinse acid splashes off

with clean water. Consult a doctor if

Batteries contain pollutants.

necessary.

It is illegal to dispose of them

Wear eye protection.

with the household rubbish.

They must be collected sep-

arately and disposed of in an

environmentally responsible

Keep children at a safe distance.

recycling system.

Dispose of batteries in an

environmentally responsible

Observe this Owner's Manual.

manner. Take discharged

batteries to a qualified spe-

cialist workshop or to a col-

lection point for used batter-

For safety reasons, Mercedes-Benz recom-

mends that you use only batteries that have

ies.

been tested and approved for your vehicle by

Mercedes-Benz. These batteries provide

! Have the battery regularly checked at a

increased impact protection to prevent vehicle

qualified specialist workshop.

occupants from suffering acid burns should the

For more information, please contact a quali-

battery be damaged in the event of an accident.

fied specialist workshop.

Battery (vehicle)

358

In order for the battery to achieve the maximum

lean over the battery. Keep the batteries out

possible service life, it should always be suffi-

of the reach of children. Immediately rinse off

ciently charged.

battery acid thoroughly with plenty of clean

Like other batteries, the vehicle battery may

water and seek medical attention at once.

discharge over time if you do not use the vehicle.

In such cases, have the battery disconnected at

G WARNING

a qualified specialist workshop. However, you

can also charge the battery with a charger rec-

A discharged battery can freeze at tempera-

ommended for Mercedes-Benz. For more infor-

tures below freezing point. When jump-start-

mation, please contact a qualified specialist

ing the vehicle or charging the battery, gases

workshop.

can escape from the battery. There is a risk of

Have the battery charge checked more fre-

an explosion.

quently if you use the vehicle mainly for short

trips or if you leave it standing idle for an exten-

Allow the frozen battery to thaw out before

ded period. Consult a qualified specialist work-

charging it or jump-starting.

shop if you wish to leave your vehicle parked up

for a long period of time.

! Only use battery chargers with a maximum

When you park the vehicle, remove the key if you

charging voltage of 14.8 V.

do not require any electrical consumers. The

! Only charge the battery using the jump-start

vehicle will then use very little energy, thus con-

connection point.

serving battery power.

If the power supply has been interrupted, e.g. if

The jump-starting connection point is in the

Breakdown assistance

the battery was discharged, you will have to:

engine compartment ( Y page 359).

X Open the bonnet.

R set the clock (see the Digital Owner's Manual)

X Connect the battery charger in the same

On vehicles with a multimedia system and

order as when connecting the donor battery

navigation system, the clock is set automati-

during jump-starting: to the positive terminal

cally.

and earth point ( Y page 359).

R reset the function for folding the exterior mir-

rors in/out automatically, by folding the mir-

Keep away from fire and naked flames. Do not

rors out once ( Y page 113)

lean over the battery. Never charge the battery

if it is still fitted to the vehicle, unless you are

using a battery charger that has been tested and

approved by Mercedes-Benz. A battery charger

Charging the 12 V battery

unit specially adapted for Mercedes-Benz vehi-

G WARNING

cles and tested and approved by Mercedes-

Benz is available as an accessory. This device

During charging and jump-starting, explosive

permits charging of the battery while it is fitted.

gases can escape from the battery. There is a

Contact a Mercedes-Benz Service Centre for

risk of an explosion.

information and availability. Read the battery

charger's operating instructions before charg-

Particularly avoid fire, naked flames, creating

ing the battery.

sparks and smoking. Ensure there is sufficient

If the indicator/warning lamps do not light up at

ventilation while charging and jump-starting.

low temperatures, it is very likely that the dis-

Do not lean over a battery.

charged battery has frozen. In this case you may

neither jump-start the vehicle nor charge the

G WARNING

battery. The service life of a battery that has

been thawed may be reduced. The starting char-

Battery acid is caustic. There is a risk of injury.

acteristics may be impaired, especially at low

Avoid contact with the skin, eyes or clothing.

temperatures. Have the thawed battery

Do not breathe in any battery gases. Do not

checked at a qualified specialist workshop.

Jump-starting

359

Jump-starting

Plug-in hybrid: be sure to read the separate Owner's Manual. You could otherwise fail to recognise

dangers, e.g. due to high voltage.

For the jump-starting procedure, use only the jump-starting connection point, consisting of a pos-

itive terminal and an earth point, in the engine compartment.

G WARNING

Battery acid is caustic. There is a risk of injury.

Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over

the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid

thoroughly with plenty of clean water and seek medical attention at once.

G WARNING

During charging and jump-starting, explosive gases can escape from the battery. There is a risk

of an explosion.

Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient

ventilation while charging and jump-starting. Do not lean over a battery.

G WARNING

Breakdown assistance

During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks

are created, the hydrogen gas can ignite. There is a risk of an explosion.

R Make sure that the positive terminal of a connected battery does not come into contact with

vehicle parts.

R Never place metal objects or tools on a battery.

R It is important that you observe the described order of the battery terminals when connecting

and disconnecting a battery.

R When jump-starting, make sure that the battery poles with identical polarity are connected.

R It is particularly important to observe the described order when connecting and disconnecting

the jump leads.

R Never connect or disconnect the battery terminals while the engine is running.

G WARNING

A discharged battery can freeze at temperatures below freezing point. When jump-starting the

vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.

Allow the frozen battery to thaw out before charging it or jump-starting.

! Vehicles with a petrol engine: avoid repeated and lengthy starting attempts. Otherwise, the

non-combusted fuel may damage the catalytic converter.

If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-

charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the

battery. The service life of a battery that has been thawed may be reduced. The starting charac-

teristics may be impaired, especially at low temperatures. Have the thawed battery checked at a

qualified specialist workshop.

Jump-starting

360

Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged, the

engine can be jump-started from another vehicle or from a donor battery using jump leads. Observe

the following points:

R the battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-

start the vehicle using a donor battery or a jump-starting device.

R Vehicles with a petrol engine: jump-start the vehicle only when the engine and exhaust system

are cold.

R do not start the engine if the battery is frozen. Let the battery thaw first.

R jump-starting may be performed only using batteries with a nominal voltage of 12 V

R use only jump leads that have a sufficient cross-section and insulated terminal clamps.

R if the battery is fully discharged, leave the battery that is being used to jump-start connected for

a few minutes before attempting to start. This charges the empty battery a little.

R make sure that the two vehicles do not touch.

Make sure that:

R the jump leads are not damaged.

R non-insulated parts of the terminal clamps do not come into contact with other metal parts while

the jump leads are connected to the battery

R the jump leads cannot come into contact with parts that can move when the engine is running,

such as the V-belt pulley or the fan.

Breakdown assistance

X Secure the vehicle by applying the electric parking brake.

X Shift the transmission to position j.

X Make sure that the ignition is switched off. All indicator lamps on the instrument cluster must be

off. When using the key, turn the key to key position u in the ignition lock and remove it

( Y page 144).

X Switch off all electrical consumers, e.g. rear window heating, lighting etc.

X Open the bonnet.

i Right-hand-drive: The jump-starting connection points may be on the opposite side.

Position number B identifies the charged battery of the other vehicle or an equivalent jump-starting

device.

Towing and tow-starting

361

X Slide cover : of positive terminal ; in the direction of the arrow.

X Connect positive terminal ; on your vehicle to positive terminal = of donor battery B using the

jump lead. Always begin with positive terminal ; on your own vehicle first.

X Start the engine of the donor vehicle and run it at idling speed.

X Connect negative terminal ? of donor battery B to earth point A of your vehicle using the jump

lead. Connect the jump lead to donor battery B first.

X Start the engine.

X Before disconnecting the jump leads, let the engines run for several minutes.

X First, remove the jump leads from earth point A and negative terminal ?, then from positive

clamp ; and positive terminal =. Each time, begin at the contacts on your own vehicle.

X After removing the jump leads, close cover : of positive terminal clamp ;.

X Have the battery checked at a qualified specialist workshop.

Jump-starting is not considered to be a normal operating condition.

i Jump-starting cables and further information regarding jump-starting can be obtained at any

qualified specialist workshop.

Towing and tow-starting

There is a risk of an accident.

When towing or tow-starting another vehicle,

Important safety notes

Breakdown assistance

its weight should not be greater than the per-

Plug-in hybrid: be sure to read the separate

missible gross weight of your vehicle.

Owner's Manual. You could otherwise fail to

recognise dangers, e.g. due to high voltage.

Details on the permissible gross vehicle weight

of your vehicle can be found on the vehicle iden-

G WARNING

tification plate ( Y page 386).

Safety-relevant functions are restricted or not

! When Active Brake Assist, Distance Pilot

available if:

DISTRONIC or the HOLD function is activated,

R the engine is not running.

the vehicle brakes automatically in certain

situations.

R the brake system or the power steering is

To avoid damage to the vehicle, deactivate

malfunctioning

these systems in the following or similar sit-

R the voltage supply or the vehicle's electrical

uations:

system is malfunctioning.

R when towing away

If your vehicle is towed, significantly greater

R in a car wash

force may be required to steer the vehicle or

! Make sure that the electric parking brake is

to brake. There is a risk of an accident.

released. If the electric parking brake is faulty,

In such circumstances, use a towing bar.

visit a qualified specialist workshop.

Make sure that the steering is moving freely

! Only secure the tow cable or tow bar to the

before towing.

towing eyes or, if available, to the trailer tow

hitch. You could otherwise damage the vehi-

G WARNING

cle.

When towing or tow-starting another vehicle

! Observe the following points when towing

and its weight is greater than the permissible

with a tow rope:

gross weight of your vehicle, the:

R Secure the tow rope on the same side on

R towing eye may be torn off

both vehicles.

R car/trailer combination may swerve or

R Make sure that the tow rope is not longer

than legally permitted. Mark the tow rope in

even overturn

Towing and tow-starting

362

the middle, e.g. with a white cloth

The battery must be connected and charged.

(30 x 30 cm). This will make other road

Otherwise, you:

users aware that a vehicle is being towed.

R cannot turn the key to key position 2 in the

R Only secure the tow cable to the towing

ignition lock

eyes or, if available, to the trailer tow hitch.

R cannot release the electric parking brake

R Observe the brake lamps of the towing

R cannot shift the automatic transmission to

vehicle while driving. Always maintain a dis-

position i

tance a distance so that the tow rope does

Deactivate the automatic locking feature before

not sag.

towing the vehicle ( Y page 253). You could oth-

R Do not use steel cables or chains to tow

erwise be locked out when pushing or towing

your vehicle. You could otherwise damage

the vehicle.

Deactivate tow-away protection before the vehi-

! Do not use the trailer tow hitch for recovery

cle is towed ( Y page 80).

or towing. Do not use the towing eye for

If the vehicle is in a dangerous location, it may be

recovery. This could damage the vehicle. If in

towed from the danger zone with both axles on

doubt, have the vehicle recovered using a

the ground. In this case, the towing distance

crane.

may not be greater than 50 m and the towing

speed must not exceed 10 km/h. For longer

! When towing, pull away slowly and

distances, have the vehicle loaded and trans-

smoothly. Pull the towed vehicle as straight as

ported.

possible and not at an acute angle. If the trac-

tive power is too high, the vehicles could be

Breakdown assistance

damaged.

Fitting/removing the towing eye

When towing, it is preferable to use a rigid tow-

ing bar as opposed to a tow rope. A rigid towing

Fitting the towing eye

bar helps to keep the tractive power low.

! When towing away vehicles with KEYLESS-

GO, use the key instead of the Start/Stop

button. The automatic transmission may oth-

erwise shift to position j when you open the

driver's or front-passenger door, which could

damage the transmission.

! Vehicles with differential locks: make sure

the differential locks are in automatic mode.

When towing, the differential locks must not

be switched on. The transmission may other-

wise be damaged.

! You may tow the vehicle for a maximum of

50 km. A towing speed of 50 km/h must not

be exceeded.

For towing distances over 50 km, the entire

vehicle must be lifted up and transported.

Observe the legal requirements in each individ-

The mountings for the removable towing eyes

ual country when towing.

are located in the bumpers. They are at the front

It is better to have the vehicle transported than

and rear behind covers :;.

to have it towed.

X Remove the towing eye from the vehicle tool

If the vehicle has suffered transmission damage,

kit ( Y page 350).

have it transported on a transporter or trailer.

X To open the cover at the front: press the

The automatic transmission must be in position

mark on cover : inwards in the direction of

i when the vehicle is being towed.

the arrow.

Towing and tow-starting

363

X To open the cover at the rear: insert a flat,

Transporting the vehicle

blunt object into the cutout and lever

4MATIC vehicles/vehicles with auto-

cover ; out of the bumper.

matic transmission

X Take cover : or ; off the opening.

X Screw in the towing eye clockwise as far as it

will go and tighten it.

Removing the towing eye

X Loosen the towing eye and unscrew it.

X Position cover : or ; in the bumper and

press the cover on until it engages.

X Place the towing eye in the vehicle tool kit.

Towing the vehicle away with all

wheels on the ground

! When the vehicle is loaded for transport, the

front and rear axles must be stationary and on

The automatic transmission shifts to position

the same transportation vehicle. Positioning

j automatically when you open the driver's or

over the connection point of the transport

front-passenger door or when you remove the

vehicle is not permitted. The drive train may

Breakdown assistance

key from the ignition lock.

otherwise be damaged.

In order to ensure that the automatic transmis-

sion stays in position i when towing away the

All vehicles

vehicle, you must observe the following points:

! You may only secure the vehicle by the

X Make sure that the vehicle is stationary.

wheels, not by parts of the vehicle such as

X Turn the key to key position 2 in the ignition

axle or steering components. Otherwise, the

lock.

vehicle could be damaged.

X Depress the brake pedal and keep it

The towing eye can be used to pull the vehicle

depressed.

onto a trailer or transporter if you wish to trans-

X Shift the automatic transmission to position

port it.

X Turn the key to key position 2 in the ignition

X Leave the key in key position 2 in the ignition

lock.

X Shift the automatic transmission to position

X Release the brake pedal.

X Release the electric parking brake.

As soon as the vehicle is loaded:

X Switch on the hazard warning lamps

( Y page 119).

X Secure the vehicle against rolling away by

applying the electric parking brake.

In order to signal a change of direction when

X Shift the automatic transmission to position

towing the vehicle with the hazard warning

lamps switched on, use the combination switch

as usual. In this case, only the turn signals for

X Turn the key to key position u in the ignition

the desired direction flash. When you reset the

lock and remove it.

combination switch, the hazard warning lamps

X Secure the vehicle.

start flashing again.

Securing the vehicle

! After loading, the vehicle must be secured at

all four wheels. Otherwise, the vehicle could

be damaged.

Fuses

364

A minimum distance of 20 cm upwards and

If the vehicle has transmission damage or dam-

10 cm downwards must be maintained to the

age to the front or rear axle, have it transported

transport platform.

on a transporter or trailer.

In the event of damage to the electrical sys-

X Secure all four wheels after loading the vehi-

tem: if the battery is defective, the automatic

cle.

transmission will be locked in position P. To shift

the automatic transmission to position N, you

Vehicles with ADS PLUS (Adaptive

must provide power to the vehicle's on-board

Damping System PLUS)

electrical system in the same way as when jump-

starting ( Y page 359).

Important safety note

Have the vehicle transported on a transporter or

G WARNING

trailer.

The lower damping forces of the vehicle to be

transported can cause the vehicle/trailer

Tow-starting (emergency engine

combination to swing.

starting)

As a result, when transporting vehicles with

! Do not tow-start vehicles with automatic

the Adaptive Damping System PLUS, the vehi-

transmission. You could otherwise damage

cle/trailer combination may start to skid.

the automatic transmission.

Consequently, you could lose control of your

You can find information on "Jump-starting"

vehicle.

Breakdown assistance

under ( Y page 359).

There is a risk of accident and injury.

When transporting, make sure that:

Fuses

R the vehicle has been loaded onto the trans-

porter correctly

Important safety notes

R the vehicle is secured at all four wheels with

G WARNING

suitable tensioning straps

R the maximum permissible speed of

If you manipulate, bridge or replace a faulty

60 km/h is not exceeded

fuse with a fuse of a higher amperage, the

electric cables could be overloaded. This may

Securing the vehicle

result in a fire. There is a risk of an accident

! After loading, the vehicle must be secured at

and injury.

all four wheels. Otherwise, the vehicle could

Always replace faulty fuses with specified new

be damaged.

fuses of the correct amperage.

A minimum distance of 20 cm upwards and

10 cm downwards must be maintained to the

! Only use fuses marked with an "S" for the

transport platform.

fuse box in the engine compartment and

X Secure all four wheels after loading the vehi-

under the rear bench seat. Components or

cle.

systems could otherwise be damaged.

! Make sure that no moisture can enter the

fuse box when the cover is open.

Information for 4MATIC vehicles

! When closing the cover, make sure that it is

lying correctly on the fuse box. Moisture seep-

! Vehicles with 4MATIC must not be towed

ing in or dirt could otherwise impair the oper-

with the front or rear axle raised; otherwise,

ation of the fuses.

the transmission may be damaged.

The fuses in your vehicle disconnect faulty cir-

Vehicles with 4MATIC may either be towed away

cuits. If a fuse blows, all the components in the

with both axles on the ground or be loaded up

circuit and their functions will fail.

and transported.

Fuses

365

Blown fuses must be replaced with fuses of the

same rating, which you can recognise by the

colour and fuse rating. The fuse ratings are listed

in the fuse allocation chart.

The fuse allocation chart is located in the fuse

box under the rear bench seat ( Y page 366).

If the newly inserted fuse also blows, have the

cause traced and rectified at a qualified special-

ist workshop, e.g. a Mercedes-Benz Service

Centre.

Before replacing a fuse

X Open the front-passenger door.

X To open: pull cover : outwards in the direc-

Observe the important safety notes:

tion of the arrow and remove it.

( Y page 364)

X To close: clip in cover : on the front of the

X Switch off the engine.

dashboard.

X Switch off all electrical consumers.

X Fold cover : inwards until it engages.

X Remove the key from the ignition lock.

Or, on vehicles with KEYLESS-GO start function

or KEYLESS‑GO:

Fuse box in the engine compartment

Breakdown assistance

X Open the driver's door.

G WARNING

The vehicle electronics are now in key posi-

tion u. This is the same as the key having

When the bonnet is open, and the windscreen

been removed.

wipers are set in motion, you can be injured by

The driver's door can be closed again.

the wiper linkage. There is a risk of injury.

X Secure the vehicle against rolling away

Always switch off the windscreen wipers and

( Y page 166).

the ignition before opening the bonnet.

All indicator lamps on the instrument cluster

must be off.

The fuses are located in various fuse boxes:

R fuse box on the front-passenger side of the

dashboard

R fuse box in the engine compartment on the

right-hand side of the vehicle, when viewed in

the direction of travel

R fuse box under the rear bench seat

Dashboard fuse box

! Do not use a pointed object such as a screw-

X Open the bonnet ( Y page 337).

driver to open the cover in the dashboard. You

X Remove any existing moisture from the fuse

could damage the dashboard or the cover.

box using a dry cloth.

Mercedes-Benz recommends that you have this

X To open: open clamps ;.

work performed at a qualified specialist work-

X Fold cover : up in the direction of the arrow

shop, e.g. at a Mercedes-Benz Service Centre.

and remove it.

Fuses

366

X To close: check whether the seal is lying cor-

rectly in cover :.

X Insert cover : at the side of the fuse box into

the retainers.

X Fold down cover : and close clamps ;.

X Close the bonnet.

Fuse box under the rear bench seat

Breakdown assistance

X Fold the right-hand rear bench seat forward

( Y page 317).

X To open: lift and fold out carpet : in the

direction of the arrow.

X Release clamps ; by pressing them in the

direction of the arrow.

X Fold cover = up in the direction of the arrow

and remove it.

i The fuse allocation chart is located under

cover =.

X To close: insert cover = at the side of the

fuse box into the retainers.

X Fold down cover = until clamps ; engage

audibly.

X Fold the right-hand rear bench seat back

( Y page 317).

Breakdown assistance for Your Mercedes GLE SUV First Generation (2016-2019)

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