Get Breakdown assistance Guide for Mercedes GLE SUV Fourth Generation (2020-2026)

Emergency

Removing the safety vest

There is a high-visibility waistcoat compartment

on the door shelves of all doors for storing a high-

visibility waistcoat.

To remove: pull out safety vest bag 1 by loop

Open the safety vest bag 1 and pull out the

safety vest.

Replace: Fold up the safety vest, roll it up and

place it in the safety vest 1.

Slide the safety vest bag 1 along the lower

edge of the armrest into the safety vest com-

partment. Ensure that the loop

2 hangs out

so that it is easy to reach.

Remove the packaging lm before sliding it

into the safety vest compartment for a new

safety vest. Otherwise, it may cause uninten-

tional slipping or make removing dicult.

Observe the legal requirements in the individ-

ual countries.

Maximum number of washes

Maximum wash temperature

Do not bleach

Do not iron

Do not tumble dry

Do not dry clean

Class 2 safety vest

The requirements dened by the legal standard

are only fullled if the safety vest is the correct

size and is fully closed.

Replace the safety vest in the following cases:

The reective strips are damaged or dirty

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The maximum permissible number of washes

is exceeded

The uorescence property decreases, e.g. due

to permanent exposure to sunlight.

Dispose of the safety vest in an environmentally

friendly way:

Please contact your local waste disposal com-

pany.

Warning triangle

▌Removing the warning triangle (not plug-in

hybrid)

Vehicles with two rows of seats

Remove the warning triangle 1.

Vehicles with three rows of seats

Remove the warning triangle 1.

▌Removing the warning triangle (plug-in hybrid)

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The warning triangle is located in the load

compartment on the right behind the service

ap 1.

▌Setting up the warning triangle

Fold side reectors 1 upwards to form a tri-

angle and attach at the top using upper press-

stud

Fold legs 3 down and out to the side.

First-aid kit (so sided) overview

Depending on the vehicle equipment, the rst-aid

kit (so sided) may be located in the following pla-

ces in the vehicle:

The rst-aid kit (so sided)

1 is in the stow-

age net on the le or right side of the load

compartment.

Plug-in hybrid: The rst-aid kit (so sided) is in

the door stowage compartment of the driver's

door. (/ page 46)

Removing the re extinguisher

WARNING Risk of accident due to an

incorrectly secured re extinguisher in the

driver's footwell

A re extinguisher may impede pedal travel or

block a depressed pedal.

This jeopardises the operating and road safety

of the vehicle.

The re extinguisher can be ung around and

injure the driver or other vehicle occupants.

Always store and secure the re extin-

guisher in the bracket.

Do not remove the re extinguisher while

driving.

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Pull the tab 1 upwards.

Fold tab 1 down.

Remove re extinguisher 2.

Flat tyre

Notes on at tyres

WARNING Risk of accident due to a at

tyre

A at tyre severely aects the driving charac-

teristics as well as steering and braking.

tyres that do not feature run-at characteris-

tics:

Do not drive on with a at tyre.

Change the at tyre immediately with an

emergency spare wheel or spare wheel.

Alternatively, consult a qualied special-

ist workshop.

Run-at tyres:

Observe the information and warning

notes on MOExtended tyres (run-at

tyres).

In the event of a at tyre, the following options are

available depending on your vehicle's equipment:

Vehicles with MOExtended tyres: it is possible

to continue the journey for a short period of

time. Make sure you observe the notes on

MOExtended tyres (run-at tyres)

(/ page 657).

Vehicles with a TIREFIT kit: you can seal the

tyre so that it is possible to continue the jour-

ney for a short period of time. To do this, use

the TIREFIT kit (/ page 660).

(/ page 593)

Vehicles with Mercedes me

connect: you can make a call for breakdown

assistance via the overhead control panel in

the case of a breakdown .

All vehicles: change the wheel (/ page 690).

(/ page 695)The emergency spare wheel is

only available in certain countries.

Notes on MOExtended tyres (run-at tyres)

WARNING Risk of accident when driving in

limp-home mode

Driving in emergency mode impairs the han-

dling characteristics of the vehicle.

Do not exceed the permissible maximum

speed of the MOExtended tyres.

Avoid any abrupt steering and driving

manoeuvres as well as driving over

obstacles (kerbs, pot holes, o-road).

This applies, in particular, to a loaded

vehicle.

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Stop driving in the emergency mode if

you notice:

banging noise

vehicle vibration

smoke which smells like rubber

continuous ESP

intervention

cracks in the tyre sidewalls

Aer driving in emergency mode, have

the rims checked by a qualied specialist

workshop with regard to their further

use.

The defective tyre must be replaced in

every case.

With MOExtended tyres (run-at tyres), you can

continue to drive your vehicle even if there is a

total loss of pressure in one or more tyres. How-

ever, the tyre aected must not show any clearly

visible damage.

You can recognise MOExtended tyres by the

MOExtended marking which appears on the side

wall of the tyre.

Vehicles with tyre pressure monitoring system:

MOExtended tyres may only be used in conjunc-

tion with an activated tyre pressure monitoring

system.

If a pressure loss warning message appears in the

driver's display, proceed as follows:

Check the tyre for damage.

If driving on, observe the following notes.

Driving distance possible in emergency mode

aer the pressure loss warning:

Load condition Driving distance possi-

ble in emergency mode

Partially laden 80 km

Fully laden 30 km

The driving distance possible in emergency mode

may vary depending on the driving style. Observe

the maximum permissible speed of 80 km/h.

If a tyre has gone at and cannot be replaced with

an MOExtended tyre, you can use a standard tyre

as a temporary measure.

Storage location of the TIREFIT kit (not plug-in

hybrid)

The TIREFIT kit is located under the load compart-

ment oor.

Vehicles with two rows of seats

Tyre sealant bottle

Tyre ination compressor

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Vehicles with three rows of seats

Tyre sealant bottle

Tyre ination compressor

Depending on the vehicle version, the TIREFIT kit

may also be located in other places under the

load compartment oor.

You can nd information on the power cate-

gory (LK) and/or electrical data on the back

of the tyre ination compressor:

LK3 – 12 V/20 A, 240 W, 1 kg

At a distance of approximately 1 m to the tyre

ination compressor and approximately 1.6 m

above the ground, the following sound pres-

sure levels apply:

Emission sound pressure level L

84 dB(A)

Sound power level L

92 dB(A)

The tyre ination compressor is maintenance-

free. If there is a malfunction, please contact

a qualied specialist workshop.

Storage location of the TIREFIT Kit (plug-in hybrid)

TIREFIT kit 1 is located on the le-hand side of

the load compartment. Observe the loading

guidelines in the vehicle Owner's Manual.

You can nd information on the power cate-

gory (LK) and/or electrical data on the back

of the tyre ination compressor:

LK2 – 12 V/15 A, 180 W, 0.8 kg

At a distance of approximately 1 m to the tyre

ination compressor and approximately 1.6 m

above the ground, the following sound pres-

sure levels apply:

Emission sound pressure level L

83 dB

(A)

Sound power level L

91 dB (A)

The tyre ination compressor is maintenance-

free. If there is a malfunction, please contact

a qualied specialist workshop.

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Using the TIREFIT kit

Requirements:

Tyre sealant bottle and tyre inator compres-

sor are ready for use (/ page 63, 64).

TIREFIT sticker is present.

Gloves are present.

You can use TIREFIT tyre sealant to seal perfora-

tion damage of up to 4 mm, particularly those in

the tyre contact surface. You can use TIREFIT in

outside temperatures down to -20 °C.

WARNING Risk of accident when using

tyre sealant

The tyre sealant may be unable to seal the

tyre properly, especially in the following cases:

there are large cuts or punctures in the

tyre (larger than damage previously men-

tioned)

the wheel rims have been damaged

aer journeys with very low tyre pressure

or with at tyres

Do not continue driving.

Consult a qualied specialist workshop.

WARNING Risk of injury and poisoning

from tyre sealant

Tyre sealant is hazardous to health and causes

irritation. Do not allow it to come into contact

with your skin, eyes or clothing, and do not

swallow it. Do not inhale any vapours. Keep

the tyre sealant away from children.

Observe the following if you come into contact

with the tyre sealant:

Rinse o the tyre sealant from your skin

using water immediately.

If tyre sealant gets into your eyes, thor-

oughly rinse them using clean water

immediately.

If tyre sealant has been swallowed, thor-

oughly rinse out your mouth immediately

and drink plenty of water. Do not induce

vomiting and seek medical attention

immediately.

Change out of clothing which has come

into contact with tyre sealant immedi-

ately.

If an allergic reaction occurs, seek medi-

cal attention immediately.

NOTE Overheating due to the tyre ination

compressor running too long

Do not run the tyre ination compressor

for longer than ten minutes without inter-

ruption.

Comply with the manufacturer's safety notes on

the sticker on the tyre ination compressor.

Have the tyre sealant bottle replaced in a qualied

specialist workshop every ve years.

Do not remove any foreign objects which have

entered the tyre.

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Ax part 1 of the TIREFIT sticker to the

instrument cluster within the driver's eld of

vision.

Ax part 2 of the TIREFIT sticker near the

valve on the wheel with the defective tyre.

Pull plug 4 with the cable and hose 5 out

of the tyre ination compressor housing.

Push the plug of hose 5 into ange 6 of

tyre sealant bottle

1 until the plug engages.

Place tyre sealant bottle 1 head downwards

into recess

2 of the tyre ination compres-

sor.

Remove the valve cap from valve 7 on the

faulty tyre.

Screw lling hose 8 onto valve 7.

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Insert plug 4 into a 12‑V‑socket in your vehi-

cle.

Switch on the vehicle.

Switch on the tyre ination compressor using

On/O switch 3.

The tyre is inated. First, tyre sealant is pum-

ped into the tyre. The pressure may briey rise

to approximately 500 kPa (5.0 bar/73 psi).

Do not switch o the tyre ination compressor

during this phase!

Let the tyre ination compressor run for a

maximum of ten minutes.

The tyre should then have attained a tyre pres-

sure of at least 200 kPa (2.0 bar/29 psi).

If tyre sealant leaks out, make sure you clean the

aected area as quickly as possible. It is prefera-

ble to use clean water.

If you get tyre sealant on your clothing, have it

cleaned as soon as possible with perchloroethy-

lene.

If, aer ten minutes, a tyre pressure of 200 kPa

(2.0 bar/29 psi) has not been attained:

Switch o the tyre ination compressor.

Unscrew the lling hose from the valve of the

defective tyre.

Please note that tyre sealant may leak out when

unscrewing the lling hose.

Drive forwards or in reverse very slowly for

approximately 10 m.

Pump up the tyre again.

Aer a maximum of ten minutes the tyre pres-

sure must be at least 200 kPa (2.0 bar/

29 psi).

WARNING Risk of accident due to the

specied tyre pressure not being attained

If the specied tyre pressure is not attained

aer the specied time, the tyre is too badly

damaged. The tyre sealant cannot repair the

tyre in this instance.

The braking and driving characteristics may be

greatly impaired.

Do not continue driving.

Consult a qualied specialist workshop.

If, aer ten minutes, a tyre pressure of 200 kPa

(2.0 bar/29 psi) has been attained:

Switch o the tyre ination compressor.

Unscrew the lling hose from the valve of the

defective tyre.

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WARNING Risk of accident from driving

with sealed tyres

A tyre temporarily sealed with tyre sealant

impairs the handling characteristics and is not

suitable for higher speeds.

Adapt your driving style accordingly and

drive carefully.

Do not exceed the maximum speed limit

with a tyre that has been repaired using

tyre sealant.

Observe the maximum permissible speed of

80 km/h for a tyre sealed with tyre sealant.

NOTE Staining from leaking tyre sealant

Aer use, excess tyre sealant may leak out

from the lling hose.

Therefore, place the lling hose in the

plastic bag that contained the TIREFIT

kit.

ENVIRONMENTAL NOTE Environmental

pollution caused by environmentally irre-

sponsible disposal

Tyre sealant contains pollutants.

Have the tyre sealant bottle disposed of

professionally, e.g. at a Mercedes-Benz

Service Centre.

Stow the tyre sealant bottle and the tyre ina-

tion compressor.

Pull away immediately.

Stop driving aer approximately ten minutes

and check the tyre pressure using the tyre

ination compressor.

The tyre pressure must now be at least

130 kPa (1.3 bar/19 psi).

WARNING Risk of accident due to the

specied tyre pressure not being attained

If the specied tyre pressure is not reached,

the tyre is too badly damaged. The tyre seal-

ant cannot repair the tyre in this instance.

The braking and driving characteristics may be

greatly impaired.

Do not continue driving.

Consult a qualied specialist workshop.

Countries that have Mercedes-Benz Service24h:

you will nd a sticker with the telephone number,

e.g. on the B‑pillar on the driver's side.

To increase the tyre pressure: switch on the

tyre ination compressor.

To reduce the tyre pressure: press pressure

release button 1 next to manometer 2.

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When the tyre pressure is correct, unscrew

the lling hose from the valve of the sealed

tyre.

Screw the valve cap onto the valve of the

sealed tyre.

Pull the tyre sealant bottle out of the tyre ina-

tion compressor.

The lling hose stays on the tyre sealant bot-

tle.

Drive to the nearest qualied specialist work-

shop and have the tyre, tyre sealant bottle and

lling hose replaced there.

Battery (vehicle)

Notes on the 12 V battery

WARNING Risk of an accident due to work

carried out incorrectly on the battery

Work carried out incorrectly on the battery

can, for example, lead to a short circuit. This

can restrict functions relevant for safety sys-

tems and impair the operating safety of your

vehicle.

You could lose control of the vehicle in the fol-

lowing situations in particular:

when braking

in the event of abrupt steering manoeuvres

and/or when the vehicle's speed is not

adapted to the road conditions

In the event of a short circuit or a similar

incident, contact a qualied specialist

workshop immediately.

Do not drive on.

Always have work on the battery carried

out at a qualied specialist workshop.

Further information on ABS (/ page 358)

Further information on ESP

(/ page 360)

(/ page 359)

For safety reasons, Mercedes-Benz recommends

that you only use batteries which have been

approved for your vehicle by Mercedes-Benz.

All vehicles except vehicles with a lithium-ion bat-

tery

WARNING Risk of explosion due to elec-

trostatic charge

Electrostatic charge can ignite the highly

explosive gas mixture in the battery.

To discharge any electrostatic charge

that may have built up, touch the metal

vehicle body before handling the battery.

The highly ammable gas mixture is created while

the battery is charging and during starting assis-

tance.

WARNING Danger of chemical burns from

the battery acid

Battery acid is caustic.

Avoid contact with the skin, eyes or

clothing.

Do not lean over the battery.

Do not inhale battery gases.

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Keep children away from the battery.

Immediately rinse battery acid o thor-

oughly with plenty of clean water and

seek medical attention immediately.

All vehicles

ENVIRONMENTAL NOTE Environmental

damage due to improper disposal of bat-

teries

Batteries contain pollutants. It is illegal

to dispose of them with the household rub-

bish.

Dispose of batteries in an

environmentally responsible manner.

Take discharged batteries to a qualied

specialist workshop or to a collection

point for used batteries.

If you have to disconnect the 12 V battery, con-

tact a qualied specialist workshop.

Comply with safety notes and take protective

measures when handling batteries.

Risk of explosion if the 12 V battery is

used improperly.

Fire, naked ames and smoking are pro-

hibited when handling the battery. Avoid

creating sparks.

Electrolyte or battery acid is corrosive.

Avoid contact with the skin, eyes or cloth-

ing. Wear suitable protective clothing, in

particular gloves, an apron and a face

mask. Immediately rinse electrolyte or

acid splashes o with clean water. Consult

a doctor immediately.

Do not place heavy objects on the surface

of the battery or use the battery to sup-

port a person in any way.

Wear safety glasses.

Keep children away.

Observe this Owner's Manual.

Observe the following if you do not intend to use

the vehicle over an extended period of time:

If available: activate standby mode

(/ page 355).

Alternatively: connect the battery to a battery

charger approved by Mercedes-Benz or con-

sult a qualied specialist workshop to discon-

nect the battery.

Notes on the 48 V battery

WARNING Risk of an accident due to work

carried out incorrectly on the battery

Work carried out incorrectly on the battery

can, for example, lead to a short circuit. This

can restrict functions relevant for safety sys-

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tems and impair the operating safety of your

vehicle.

You could lose control of the vehicle in the fol-

lowing situations in particular:

when braking

in the event of abrupt steering manoeuvres

and/or when the vehicle's speed is not

adapted to the road conditions

In the event of a short circuit or a similar

incident, contact a qualied specialist

workshop immediately.

Do not drive on.

Always have work on the battery carried

out at a qualied specialist workshop.

Further information on ABS (/ page 358)

Further information on ESP

(/ page 360)

(/ page 359)

ENVIRONMENTAL NOTE Environmental

damage due to improper disposal of bat-

teries

Batteries contain pollutants. It is illegal

to dispose of them with the household rub-

bish.

Dispose of batteries in an environ-

mentally responsible manner. Take dis-

charged batteries to a qualied specialist

workshop or to a collection point for

used batteries.

Only have work on the 48 V battery carried out at

a qualied specialist workshop.

Comply with safety notes and take protective

measures when handling batteries.

Risk of explosion if the 48 V battery is

used improperly.

The surface of the 48 V battery may be

hot.

Fire, naked ames and smoking are pro-

hibited when handling the battery. Avoid

creating sparks.

Electrolyte or battery acid is corrosive.

Avoid contact with the skin, eyes or cloth-

ing. Wear suitable protective clothing, in

particular gloves, an apron and a face

mask. Immediately rinse o splashes of

electrolyte or acid with plenty of clean

water. Consult a doctor immediately.

Do not place heavy objects on the surface

of the battery or use the battery to sup-

port a person in any way.

Do not perform any work on the battery.

Always have any work on the battery car-

ried out at a qualied specialist workshop.

Do not disconnect the battery yourself.

Do not remove the battery yourself. Do

not attempt to open the battery.

Keep children away.

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Wear safety glasses.

Observe this Owner's Manual.

Observe the following if you do not intend to use

the vehicle over an extended period of time:

If available: activate standby mode

(/ page 355).

Notes on the high-voltage battery

DANGER Risk of re and explosion from

excessive internal pressure of the high-

voltage battery

In the event of a vehicle re, ammable gas

can escape and ignite.

Stop the charging process immediately

in case of unusual odours, smoke or

burn marks.

Leave the danger zone immediately.

Secure the danger zone at a sucient

distance.

Call the re service.

Observe the notes on charging the high-voltage

battery (/ page 322).

Risk of explosion.

Fire, naked ames and smoking are pro-

hibited when handling the battery. Avoid

creating sparks.

Electrolyte or battery acid is corrosive.

Avoid contact with the skin, eyes or cloth-

ing. Wear suitable protective clothing, in

particular gloves, an apron and a face

mask. Immediately rinse electrolyte or

acid splashes o with clean water. Consult

a doctor immediately.

Wear safety glasses.

Keep children away.

Observe this Owner's Manual.

Notes on starting assistance and charging the 12

V battery

All vehicles

When charging the battery and during starting

assistance, always use the jump-start connection

point in the engine compartment.

NOTE Damage to the battery due to over-

voltage

When charging using a battery charger without

a maximum charging voltage, the battery or

the on-board electronics may be damaged.

Only use battery chargers with a maxi-

mum charging voltage of 14.8 V.

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WARNING Risk of explosion due to the

ignition of hydrogen gas

If there is a short circuit or sparks are created,

there is a danger of hydrogen gas igniting

when you charge the battery.

Take care that the positive terminal of a

connected battery does not come into

contact with vehicle parts.

Never place metal objects or tools on a

battery.

When connecting and disconnecting the

battery, always observe the sequence of

battery terminals described.

During starting assistance, always take

care to connect only battery terminals of

identical polarity.

During starting assistance, observe the

sequence described for connecting and

disconnecting the jump leads.

Do not connect or disconnect the bat-

tery terminals with the engine running.

WARNING Risk of explosion due to explo-

sive mixture of gases

An explosive mixture of gases can escape

from the battery during charging and starting

assistance.

Fire, naked ames, smoking and creating

sparks must be avoided.

Make sure there is adequate ventilation.

Do not stand over the battery.

WARNING Risk of explosion from a frozen

battery

A discharged battery may freeze at tempera-

tures slightly above or below freezing point.

During starting assistance or battery charging,

battery gas can be released.

Always allow a battery to thaw before

charging it or performing starting assis-

tance.

If the indicator/warning lamps in the instrument

cluster do not light up at low temperatures, it is

very likely that the discharged battery has frozen.

In this case you may neither jump-start the vehi-

cle nor charge the battery.

The service life of a battery that has been thawed

may be reduced drastically. The starting behaviour

may deteriorate, particularly at low temperatures.

It is recommended that you have a thawed battery

checked at a qualied specialist workshop.

Plug-in hybrid

If your vehicle has been started with starting

assistance, it may not be possible to use the elec-

tric drive for approximately 30 minutes.

Starting assistance is not considered to be a nor-

mal operating condition.

All vehicles

NOTE Damage caused by numerous or

extended attempts to start the engine

Numerous or extended attempts to start the

engine may damage the catalytic converter

due to non-combusted fuel.

Avoid numerous and extended attempts

to start the engine.

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Observe the following points during starting assis-

tance and when charging the battery:

Only use undamaged jump leads/charging

cables with a sucient cross-section and

insulated terminal clamps.

Non-insulated parts of the terminal clamps

must not come into contact with other metal

parts while the jump leads/charging cables

are connected to the battery/jump-start con-

nection point.

The jump leads/charging cables must not

come into contact with any parts which may

move when the engine is running.

Always make sure that neither you nor the bat-

tery is electrostatically charged.

Keep away from re and naked ames.

Do not lean over the battery.

Observe the additional following points when

charging the battery:

Only use battery chargers tested and

approved for Mercedes-Benz.

Read the battery charger's operating instruc-

tions before charging the battery.

Observe the additional following points during

starting assistance:

Starting assistance may only be provided

using vehicles, batteries or other jump start

devices with a nominal voltage of 12 V.

The vehicles must not touch each other.

Vehicles with a petrol engine: jump-start the

vehicle only when the engine and exhaust sys-

tem are cold.

Starting assistance and charging the 12‑V‑battery

Prepare starting assistance/charging process

Use the electric parking brake to secure the

vehicle.

Shi the transmission to position j.

Switch o the vehicle and all electrical con-

sumers.

Open the bonnet.

Slide protective cover 1 of positive contact

2 on jump-start connection point in the

direction of the arrow.

Starting assistance

Connect the positive contact of your own vehi-

cle to the jump lead.

Connect the positive terminal of the donor

battery to the jump lead.

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On the assisting vehicle, let the engine run at

idling speed.

Connect the negative terminal of the donor

battery to the jump lead.

Connect the jump lead to your vehicle's earth

point 3.

Start the engine of your own vehicle.

Let the engines run for several minutes.

Before disconnecting the jump lead, switch on

an electrical consumer in your own vehicle,

e.g. the rear window heater or the lighting.

When starting assistance has nished:

Disconnect the jump lead from your vehicle's

earth point 3.

Release the jump lead from the negative ter-

minal of the second battery.

Release the jump lead from the positive con-

tact of your vehicle.

Release the jump lead from the positive termi-

nal of the second battery.

Close the protective cover 1 over the posi-

tive contact

Plug-in hybrid: if your vehicle has been started

with starting assistance, it may not be possible to

use the electric drive for approximately

30 minutes.

Further information can be obtained at a qualied

specialist workshop.

Charging the 12 V battery

Connect the positive contact 2 of your own

vehicle to the charging cable.

Connect the positive terminal of the charger

to the charging cable.

Connect the negative terminal of the charger

to the charging cable.

Connect the charging cable to your vehicle's

earth point 3.

Start the charging process.

When the charging process is complete:

Disconnect the charging cable from your vehi-

cle's earth point 3.

Release the charging cable from the negative

terminal of the charger.

Release the charging cable from the positive

contact of your own vehicle.

Release the charging cable from the positive

terminal of the charger.

Close the protective cover 1 over the posi-

tive contact

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Replacing the 12 V battery

Observe the notes on the 12 V battery

(/ page 664).

Mercedes-Benz recommends that you have the

12 V battery replaced at a qualied specialist

workshop, e.g. at a Mercedes-Benz Service

Centre.

Observe the following notes if you want to replace

the battery yourself:

Always replace a faulty battery with a battery

which meets the specic vehicle require-

ments.

The vehicle is equipped with an AGM (Absorb-

ent Glass Mat) technology battery or a lithium-

ion battery. Full vehicle functionality is only

guaranteed with an AGM battery or lithium-ion

battery. For safety reasons, Mercedes-Benz

recommends that you only use batteries which

have been tested and approved for your vehi-

cle by Mercedes-Benz.

Use detachable parts such as vent hoses,

elbow ttings or terminal covers from the bat-

tery which is to be replaced.

Make sure that the vent hose is always con-

nected to the original opening on the side of

the battery.

Fit any existing or supplied cell caps.

Otherwise, gases or battery acid could

escape.

Make sure that detachable parts are recon-

nected in the same way.

Tow-starting or towing away

Overview of the permitted towing methods (not

plug-in hybrid)

NOTE Damage from automatic braking

If one of the following functions is activated,

the vehicle will brake automatically in certain

situations:

Active Brake Assist

Active Distance Assist DISTRONIC

HOLD function

Active Parking Assist

To avoid damaging the vehicle, deactivate

these systems e.g. during towing or in the car

wash.

Mercedes-Benz recommends transporting your

vehicle in the case of a breakdown, rather than

towing it away.

For towing with both axles on the ground, use a

tow rope or tow rod. Do not use tow bar systems.

NOTE Damage to the vehicle due to tow-

ing away incorrectly

Observe the instructions and notes on

towing away.

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Permitted towing methods

Vehicle equipment/towing method

Both axles on the ground Front axle raised Rear axle raised

4MATIC vehicles Yes, for a maximum of 50 km at

50 km/h

No No

Vehicles with rear wheel drive Yes, for a maximum of 50 km at

50 km/h

No Yes, if the steering wheel is xed in

the centre position with a steering

wheel lock

Towing with a raised axle: towing should be per-

formed by a towing company.

Permitted towing methods (plug-in hybrid)

In the event of a breakdown, Mercedes-Benz rec-

ommends that you have the vehicle transported

instead of towed.

Use a tow rope or a tow bar when towing with

both axles on the ground. Do not use tow bar sys-

tems.

NOTE Damage to the vehicle due to tow-

ing away incorrectly

Observe the instructions and notes on

towing away.

In the following cases, only transport is permissi-

ble:

the driver display is not working

The display message á

Towing not per-

mitted See Owner's Manual

appears in the

driver display.

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Permitted towing methods

Both axles on

the ground

Front axle

raised

Rear axle

raised

Yes, no fur-

ther than

50 km at

50 km/h

No No

Exception: if the vehicle is located in a danger

zone, it can be recovered from the danger zone

despite the display message or the display not

working.

It must not be towed further than 50 m with both

axles on the ground. A towing speed of 10 km/h

must not be exceeded. Beyond these limits, only

transporting is permitted.

Towing away the vehicle with both axles on the

ground

Observe the notes on the permitted towing

methods (/ page 671).

Plug-in hybrid: observe the notes on the per-

mitted towing methods (/ page 672).

Make sure that the battery is connected and

charged.

A discharged battery has the following eects:

the vehicle cannot be switched on

the electric parking brake cannot be released

or applied

The transmission cannot be shied to position

i or j

If the transmission cannot be shied to posi-

tion i, or the multifunction display in the

instrument cluster does not show anything,

the vehicle must be transported away

(/ page 674). A towing vehicle with liing

equipment is required for vehicle transporta-

tion.

NOTE Damage due to towing away at

excessively high speeds or over long dis-

tances

The drivetrain could be damaged when towing

at excessively high speeds or over long distan-

ces.

A towing speed of 50 km/h must not be

exceeded.

A towing distance of 50 km must not be

exceeded.

WARNING Risk of accident when towing a

vehicle which is too heavy

If the vehicle to be tow-started or towed away

is heavier than the permissible gross mass of

your vehicle, the following situations can

occur:

the towing eye may become detached.

the vehicle/trailer combination may

swerve or overturn.

Before tow-starting or towing away,

check if the vehicle to be tow-started or

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towed away exceeds the permissible

gross mass.

Information on the permissible gross mass of

the vehicle can be found on the vehicle identi-

cation plate (/ page 825).

Do not open the driver's door or front

passenger door as the transmission could oth-

erwise shi to position j automatically.

Fit the towing eye (/ page 677).

Fasten the towing device.

NOTE Damage due to incorrect connec-

tion of the tow bar

Only connect the tow rope or tow bar to

the towing eyes.

You can also attach the tow bar to the trailer

hitch.

Deactivate the automatic locking mechanism

(/ page 159).

Do not activate the HOLD function.

Deactivate tow-away protection

(/ page 177).

Deactivate Active Brake Assist (/ page 391).

Shi the transmission to position i

(/ page 308) .

Release the electric parking brake.

WARNING Risk of accident due to limited

safety-related functions during the towing

process

Safety-related functions are limited or no lon-

ger available in the following situations:

the vehicle is switched o.

the brake system or power steering system

is malfunctioning.

the energy supply or the on-board electri-

cal system is malfunctioning.

When your vehicle is towed away, signicantly

more eort may be required to steer and

brake than is normally required.

Use a tow bar.

Make sure that the steering wheel can

move freely before towing the vehicle

away.

NOTE Damage due to excessive tractive

power

If you pull away sharply, the tractive power

may be too high and the vehicles could be

damaged.

Pull away slowly and smoothly.

Loading the vehicle for transport

Plug-in hybrid: transportation of vehicles should

only be carried out by professional recovery com-

panies.

Observe the notes on towing away

(/ page 64).

Connect the towing device to the towing eye

in order to load the vehicle.

You can also attach the tow bar to the trailer

hitch.

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Shi the automatic transmission to position

The automatic transmission may be locked in

position j in the event of damage to the

electrics. To shi to i, provide the on-board

electrical system with power (/ page 59).

Load the vehicle onto the transporter.

Shi the automatic transmission to position

Use the electric parking brake to secure the

vehicle against rolling away.

Only secure the vehicle by the wheels.

Vehicles with ADS PLUS (Adaptive Damping Sys-

tem PLUS)

WARNING Risk of an accident when trans-

porting vehicles with Adaptive Damping

System PLUS

When transporting vehicles with Adaptive

Damping System PLUS, the vehicle/trailer

combination may begin to rock and start to

skid.

Load the vehicle correctly onto the

transporter.

Secure the vehicle on all four wheels

with suitable tensioning straps.

Do not exceed the maximum permissible

speed of 60 km/h when transporting.

NOTE Damage to the vehicle from secur-

ing it incorrectly

Aer loading, the vehicle must be

secured on all four wheels. Otherwise,

the vehicle could be damaged.

A minimum distance of 20 cm upwards

and 10 cm downwards must be kept to

the transport platform.

Secure the vehicle at all four wheels aer

4MATIC vehicles/vehicles with automatic trans-

mission

Make sure that the front and rear axles come

to rest on the same transportation vehicle.

NOTE Damage to the drive train due to

incorrect positioning of the vehicle

Do not position the vehicle above the

connection point of the transport vehi-

cle.

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Towing eye storage location

Plug-in hybrid

The towing eye is located in the load compart-

ment on the right behind the service ap 1.

Not plug-in hybrid

Vehicles with two rows of seats

Towing eye 1 is located under the load compart-

ment oor by the tyre-change tool kit.

Vehicles with three rows of seats

Towing eye 1 is located under the load compart-

ment oor.

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Fitting and removing the towing eye

AMG Line

All other vehicles

AMG Line: Press the cover 1 on the rear

bumper inwards at the marking and remove.

Lever o the cover

2 on the front bumper

from below using a suitable object, e. g.

screwdriver. Remove the cover from the open-

ing, do not pull it o.

All other vehicles: Press the cover 1 inwards

at the marking and remove.

Screw in the towing eye clockwise as far as it

will go and tighten.

Vehicles with a trailer hitch: vehicles with a trailer

hitch do not have a rear bracket for the towing

eye. Fasten the tow bar to the trailer hitch.

Aer removing the towing eye, engage the

cover 1 in the bumper.

NOTE Damage to the vehicle due to incor-

rect use of the towing eye or trailer hitch

When a towing eye or trailer hitch is used to

recover a vehicle, the vehicle may be damaged

in the process.

Only use the towing eye or trailer hitch to

tow away or tow start the vehicle.

Do not use the towing eye or trailer hitch

to tow the vehicle during recovery.

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Tow-starting the vehicle

Vehicles with automatic transmission

Observe the following note on material dam-

age:

NOTE Damage to the automatic transmis-

sion due to tow-starting

The automatic transmission may be damaged

in the process of tow-starting vehicles with

automatic transmission.

Vehicles with automatic transmission

must not be tow-started.

Electrical fuses

Notes on electrical fuses

WARNING Risk of accident and injury due

to overloaded lines

If you manipulate or bridge a faulty fuse or if

you replace it with a fuse with a higher amper-

age, the electric line could be overloaded.

This could result in a re.

Always replace faulty fuses with speci-

ed new fuses containing the correct

amperage.

NOTE Damage due to incorrect fuses

Using incorrect fuses can result in damage to

electrical components or systems or their

functions being considerably restricted.

Use only fuses approved for Mercedes-

Benz with the respective specied fuse

rating.

Blown fuses must be replaced with fuses of the

same rating, which you can recognise by the col-

our and the label. The fuse ratings and further

information to be observed can be found in the

fuse assignment diagram.

Fuse assignment diagram: on the fuse box in the

load compartment (/ page 680).

NOTE Damage or malfunctions caused by

moisture

Moisture may cause damage to the electrical

system or cause it to malfunction.

When the fuse box is open, make sure

that no moisture can enter the fuse box.

When closing the fuse box, make sure

that the seal of the lid is positioned cor-

rectly on the fuse box.

If the newly inserted fuse also blows, have the

cause traced and rectied at a qualied specialist

workshop.

Ensure the following before replacing a fuse:

The vehicle is secured against rolling away.

All electrical consumers are switched o.

The vehicle is switched o.

The electrical fuses are located in various fuse

boxes:

Fuse box in the engine compartment on the

le-hand side of the vehicle, when viewed in

the direction of travel (/ page 679)

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Fuse box on the driver's side of the cockpit

(/ page 679)

Fuse box in the front passenger footwell

(/ page 680)

Fuse box in the load compartment on the

right-hand side of the vehicle, when viewed in

the direction of travel (/ page 680)

Opening and closing the fuse box in the engine

compartment

Requirement:

A dry cloth and a screwdriver are available.

Observe the notes on electrical fuses

(/ page 61).

Opening

WARNING Risk of injury from using the

windscreen wipers when the bonnet is

open

If the windscreen wipers start moving when

the bonnet is open, you could be trapped by

the wiper linkage.

Always switch o the windscreen wipers

and vehicle before opening the engine

bonnet.

Open the bonnet.

Remove any existing moisture from the fuse

box using a dry cloth.

Loosen screws 2 and remove fuse box lid 1

from the top.

Closing

Check whether the seal is positioned correctly

in the lid.

Insert the lid into the bracket at the rear of the

fuse box.

Fold down the lid of the fuse box and tighten

screws 2.

Close the bonnet.

Opening and closing the fuse box in the cockpit

Requirement

Observe the notes on electrical fuses

(/ page 61).

The fuse box is on the driver's side on the side of

the cockpit under a cover.

Mercedes-Benz recommends you have the fuse

box opened at a Mercedes-Benz Service Centre.

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Opening and closing the fuse box in the front

passenger footwell

Contact a Mercedes-Benz Service Centre for

further information.

Opening and closing the fuse box in the load com-

partment

Requirement

Observe the notes on electrical fuses

(/ page 61).

To open: open cover 1 in the direction of the

arrow and remove it.

To close: reinsert cover 1.

The fuse assignment diagram is on the side of the

fuse box.

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Breakdown assistance for Your Mercedes GLE SUV Fourth Generation (2020-2026)

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