2020-2026 Mercedes GLE SUV Breakdown assistance -> Battery (vehicle) User Manual
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Breakdown assistance -> Battery (vehicle) for Your Mercedes GLE SUV Fourth Generation (2020-2026)

#
When the tyre pressure is correct, unscrew
the lling hose from the valve of the sealed
tyre.
#
Screw the valve cap onto the valve of the
sealed tyre.
#
Pull the tyre sealant bottle out of the tyre ina-
tion compressor.
The lling hose stays on the tyre sealant bot-
tle.
#
Drive to the nearest qualied specialist work-
shop and have the tyre, tyre sealant bottle and
lling hose replaced there.
Battery (vehicle)
Notes on the 12 V battery
&
WARNING Risk of an accident due to work
carried out incorrectly on the battery
Work carried out incorrectly on the battery
can, for example, lead to a short circuit. This
can restrict functions relevant for safety sys-
tems and impair the operating safety of your
vehicle.
You could lose control of the vehicle in the fol-
lowing situations in particular:
R
when braking
R
in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
#
In the event of a short circuit or a similar
incident, contact a qualied specialist
workshop immediately.
#
Do not drive on.
#
Always have work on the battery carried
out at a qualied specialist workshop.
R
Further information on ABS (/ page 358)
R
Further information on ESP
®
(/ page 360)
(/ page 359)
For safety reasons, Mercedes-Benz recommends
that you only use batteries which have been
approved for your vehicle by Mercedes-Benz.
All vehicles except vehicles with a lithium-ion bat-
tery
&
WARNING Risk of explosion due to elec-
trostatic charge
Electrostatic charge can ignite the highly
explosive gas mixture in the battery.
#
To discharge any electrostatic charge
that may have built up, touch the metal
vehicle body before handling the battery.
The highly ammable gas mixture is created while
the battery is charging and during starting assis-
tance.
&
WARNING Danger of chemical burns from
the battery acid
Battery acid is caustic.
#
Avoid contact with the skin, eyes or
clothing.
#
Do not lean over the battery.
#
Do not inhale battery gases.
664
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F167 0057 02
#
Keep children away from the battery.
#
Immediately rinse battery acid o thor-
oughly with plenty of clean water and
seek medical attention immediately.
All vehicles
+
ENVIRONMENTAL NOTE Environmental
damage due to improper disposal of bat-
teries
Batteries contain pollutants. It is illegal
to dispose of them with the household rub-
bish.
#
Dispose of batteries in an
environmentally responsible manner.
Take discharged batteries to a qualied
specialist workshop or to a collection
point for used batteries.
If you have to disconnect the 12 V battery, con-
tact a qualied specialist workshop.
Comply with safety notes and take protective
measures when handling batteries.
Risk of explosion if the 12 V battery is
used improperly.
Fire, naked ames and smoking are pro-
hibited when handling the battery. Avoid
creating sparks.
Electrolyte or battery acid is corrosive.
Avoid contact with the skin, eyes or cloth-
ing. Wear suitable protective clothing, in
particular gloves, an apron and a face
mask. Immediately rinse electrolyte or
acid splashes o with clean water. Consult
a doctor immediately.
Do not place heavy objects on the surface
of the battery or use the battery to sup-
port a person in any way.
Wear safety glasses.
Keep children away.
Observe this Owner's Manual.
Observe the following if you do not intend to use
the vehicle over an extended period of time:
R
If available: activate standby mode
(/ page 355).
R
Alternatively: connect the battery to a battery
charger approved by Mercedes-Benz or con-
sult a qualied specialist workshop to discon-
nect the battery.
Notes on the 48 V battery
&
WARNING Risk of an accident due to work
carried out incorrectly on the battery
Work carried out incorrectly on the battery
can, for example, lead to a short circuit. This
can restrict functions relevant for safety sys-
Breakdown assistance
665
F167 0057 02
tems and impair the operating safety of your
vehicle.
You could lose control of the vehicle in the fol-
lowing situations in particular:
R
when braking
R
in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
#
In the event of a short circuit or a similar
incident, contact a qualied specialist
workshop immediately.
#
Do not drive on.
#
Always have work on the battery carried
out at a qualied specialist workshop.
R
Further information on ABS (/ page 358)
R
Further information on ESP
®
(/ page 360)
(/ page 359)
+
ENVIRONMENTAL NOTE Environmental
damage due to improper disposal of bat-
teries
Batteries contain pollutants. It is illegal
to dispose of them with the household rub-
bish.
#
Dispose of batteries in an environ-
mentally responsible manner. Take dis-
charged batteries to a qualied specialist
workshop or to a collection point for
used batteries.
Only have work on the 48 V battery carried out at
a qualied specialist workshop.
Comply with safety notes and take protective
measures when handling batteries.
Risk of explosion if the 48 V battery is
used improperly.
The surface of the 48 V battery may be
hot.
Fire, naked ames and smoking are pro-
hibited when handling the battery. Avoid
creating sparks.
Electrolyte or battery acid is corrosive.
Avoid contact with the skin, eyes or cloth-
ing. Wear suitable protective clothing, in
particular gloves, an apron and a face
mask. Immediately rinse o splashes of
electrolyte or acid with plenty of clean
water. Consult a doctor immediately.
Do not place heavy objects on the surface
of the battery or use the battery to sup-
port a person in any way.
Do not perform any work on the battery.
Always have any work on the battery car-
ried out at a qualied specialist workshop.
Do not disconnect the battery yourself.
Do not remove the battery yourself. Do
not attempt to open the battery.
Keep children away.
666
Breakdown assistance
F167 0057 02
Wear safety glasses.
Observe this Owner's Manual.
Observe the following if you do not intend to use
the vehicle over an extended period of time:
R
If available: activate standby mode
(/ page 355).
Notes on the high-voltage battery
&
DANGER Risk of re and explosion from
excessive internal pressure of the high-
voltage battery
In the event of a vehicle re, ammable gas
can escape and ignite.
#
Stop the charging process immediately
in case of unusual odours, smoke or
burn marks.
#
Leave the danger zone immediately.
Secure the danger zone at a sucient
distance.
#
Call the re service.
Observe the notes on charging the high-voltage
battery (/ page 322).
Risk of explosion.
Fire, naked ames and smoking are pro-
hibited when handling the battery. Avoid
creating sparks.
Electrolyte or battery acid is corrosive.
Avoid contact with the skin, eyes or cloth-
ing. Wear suitable protective clothing, in
particular gloves, an apron and a face
mask. Immediately rinse electrolyte or
acid splashes o with clean water. Consult
a doctor immediately.
Wear safety glasses.
Keep children away.
Observe this Owner's Manual.
Notes on starting assistance and charging the 12
V battery
All vehicles
When charging the battery and during starting
assistance, always use the jump-start connection
point in the engine compartment.
*
NOTE Damage to the battery due to over-
voltage
When charging using a battery charger without
a maximum charging voltage, the battery or
the on-board electronics may be damaged.
#
Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
Breakdown assistance
667
F167 0057 02
&
WARNING Risk of explosion due to the
ignition of hydrogen gas
If there is a short circuit or sparks are created,
there is a danger of hydrogen gas igniting
when you charge the battery.
#
Take care that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
#
Never place metal objects or tools on a
battery.
#
When connecting and disconnecting the
battery, always observe the sequence of
battery terminals described.
#
During starting assistance, always take
care to connect only battery terminals of
identical polarity.
#
During starting assistance, observe the
sequence described for connecting and
disconnecting the jump leads.
#
Do not connect or disconnect the bat-
tery terminals with the engine running.
&
WARNING Risk of explosion due to explo-
sive mixture of gases
An explosive mixture of gases can escape
from the battery during charging and starting
assistance.
#
Fire, naked ames, smoking and creating
sparks must be avoided.
#
Make sure there is adequate ventilation.
#
Do not stand over the battery.
&
WARNING Risk of explosion from a frozen
battery
A discharged battery may freeze at tempera-
tures slightly above or below freezing point.
During starting assistance or battery charging,
battery gas can be released.
#
Always allow a battery to thaw before
charging it or performing starting assis-
tance.
If the indicator/warning lamps in the instrument
cluster do not light up at low temperatures, it is
very likely that the discharged battery has frozen.
In this case you may neither jump-start the vehi-
cle nor charge the battery.
The service life of a battery that has been thawed
may be reduced drastically. The starting behaviour
may deteriorate, particularly at low temperatures.
It is recommended that you have a thawed battery
checked at a qualied specialist workshop.
Plug-in hybrid
If your vehicle has been started with starting
assistance, it may not be possible to use the elec-
tric drive for approximately 30 minutes.
Starting assistance is not considered to be a nor-
mal operating condition.
All vehicles
*
NOTE Damage caused by numerous or
extended attempts to start the engine
Numerous or extended attempts to start the
engine may damage the catalytic converter
due to non-combusted fuel.
#
Avoid numerous and extended attempts
to start the engine.
668
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F167 0057 02
Observe the following points during starting assis-
tance and when charging the battery:
R
Only use undamaged jump leads/charging
cables with a sucient cross-section and
insulated terminal clamps.
R
Non-insulated parts of the terminal clamps
must not come into contact with other metal
parts while the jump leads/charging cables
are connected to the battery/jump-start con-
nection point.
R
The jump leads/charging cables must not
come into contact with any parts which may
move when the engine is running.
R
Always make sure that neither you nor the bat-
tery is electrostatically charged.
R
Keep away from re and naked ames.
R
Do not lean over the battery.
Observe the additional following points when
charging the battery:
R
Only use battery chargers tested and
approved for Mercedes-Benz.
R
Read the battery charger's operating instruc-
tions before charging the battery.
Observe the additional following points during
starting assistance:
R
Starting assistance may only be provided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R
The vehicles must not touch each other.
R
Vehicles with a petrol engine: jump-start the
vehicle only when the engine and exhaust sys-
tem are cold.
Starting assistance and charging the 12‑V‑battery
Prepare starting assistance/charging process
#
Use the electric parking brake to secure the
vehicle.
#
Shi the transmission to position j.
#
Switch o the vehicle and all electrical con-
sumers.
#
Open the bonnet.
#
Slide protective cover 1 of positive contact
2 on jump-start connection point in the
direction of the arrow.
Starting assistance
#
Connect the positive contact of your own vehi-
cle to the jump lead.
#
Connect the positive terminal of the donor
battery to the jump lead.
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F167 0057 02
#
On the assisting vehicle, let the engine run at
idling speed.
#
Connect the negative terminal of the donor
battery to the jump lead.
#
Connect the jump lead to your vehicle's earth
point 3.
#
Start the engine of your own vehicle.
#
Let the engines run for several minutes.
#
Before disconnecting the jump lead, switch on
an electrical consumer in your own vehicle,
e.g. the rear window heater or the lighting.
When starting assistance has nished:
#
Disconnect the jump lead from your vehicle's
earth point 3.
#
Release the jump lead from the negative ter-
minal of the second battery.
#
Release the jump lead from the positive con-
tact of your vehicle.
#
Release the jump lead from the positive termi-
nal of the second battery.
#
Close the protective cover 1 over the posi-
tive contact
2.
Plug-in hybrid: if your vehicle has been started
with starting assistance, it may not be possible to
use the electric drive for approximately
30 minutes.
Further information can be obtained at a qualied
specialist workshop.
Charging the 12 V battery
#
Connect the positive contact 2 of your own
vehicle to the charging cable.
#
Connect the positive terminal of the charger
to the charging cable.
#
Connect the negative terminal of the charger
to the charging cable.
#
Connect the charging cable to your vehicle's
earth point 3.
#
Start the charging process.
When the charging process is complete:
#
Disconnect the charging cable from your vehi-
cle's earth point 3.
#
Release the charging cable from the negative
terminal of the charger.
#
Release the charging cable from the positive
contact of your own vehicle.
#
Release the charging cable from the positive
terminal of the charger.
#
Close the protective cover 1 over the posi-
tive contact
2.
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F167 0057 02
Replacing the 12 V battery
#
Observe the notes on the 12 V battery
(/ page 664).
Mercedes-Benz recommends that you have the
12 V battery replaced at a qualied specialist
workshop, e.g. at a Mercedes-Benz Service
Centre.
Observe the following notes if you want to replace
the battery yourself:
R
Always replace a faulty battery with a battery
which meets the specic vehicle require-
ments.
The vehicle is equipped with an AGM (Absorb-
ent Glass Mat) technology battery or a lithium-
ion battery. Full vehicle functionality is only
guaranteed with an AGM battery or lithium-ion
battery. For safety reasons, Mercedes-Benz
recommends that you only use batteries which
have been tested and approved for your vehi-
cle by Mercedes-Benz.
R
Use detachable parts such as vent hoses,
elbow ttings or terminal covers from the bat-
tery which is to be replaced.
R
Make sure that the vent hose is always con-
nected to the original opening on the side of
the battery.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R
Make sure that detachable parts are recon-
nected in the same way.
Tow-starting or towing away
Overview of the permitted towing methods (not
plug-in hybrid)
*
NOTE Damage from automatic braking
If one of the following functions is activated,
the vehicle will brake automatically in certain
situations:
R
Active Brake Assist
R
Active Distance Assist DISTRONIC
R
HOLD function
R
Active Parking Assist
To avoid damaging the vehicle, deactivate
these systems e.g. during towing or in the car
wash.
Mercedes-Benz recommends transporting your
vehicle in the case of a breakdown, rather than
towing it away.
For towing with both axles on the ground, use a
tow rope or tow rod. Do not use tow bar systems.
*
NOTE Damage to the vehicle due to tow-
ing away incorrectly
#
Observe the instructions and notes on
towing away.
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F167 0057 02

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