Get MOBILITY -> Breakdown Assistance (jump start) Guide for Mini Clubman SUV Second Generation (2015-2024)

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Breakdown Assistance

Vehicle features and options

First-aid kit

This chapter describes all standard, coun-

try-specific and optional equipment offered

with the series. It also describes features

and functions that are not necessarily avail-

able in the vehicle, e.g., due to the selected

options or country versions. This also ap-

plies to safety-related functions and sys-

tems. When using these functions and sys-

tems, the applicable laws and regulations

must be observed.

General information

Depending on the vehicle equipment and

country-specific version, the vehicle is

equipped with a first-aid kit.

Some of the articles have a limited service

life.

Check the expiration dates of the contents

regularly and replace any expired items

promptly.

Storage

Hazard warning flashers

Storage for the first-aid kit is provided in

the cargo area.

MINI Roadside Assistance

Principle

MINI Roadside Assistance can be contacted

if assistance is needed in the event of a

breakdown.

The button is located above the control dis-

play.

General information

In the event of a breakdown, data on the

vehicle's condition is sent to the vehicle

manufacturer.

The red light in the button flashes when the

hazard warning flashers are activated.

There are various ways of making contact.

–

Via a Check Control message, refer to

page 127.

Warning triangle

–

Calling with a mobile phone.

Depending on the equipment, the warning

triangle is located in the cargo area under

the cargo area floor.

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If this is not possible, further measures will

be initiated, for instance Mobile Assistance

vehicle will be informed.

Prerequisites

–

Active MINI Connected contract or

equipment version with intelligent

emergency call.

–

Cellular network reception.

The ignition is switched on.

Emergency Call

Intelligent emergency call

Principle

In case of an emergency, an emergency call

can be triggered automatically by the sys-

tem or manually.

Starting

If the vehicle is equipped with Teleservices,

support is offered through Teleservice Diag-

nosis.

Via the Central Information Display (CID):

1.

"MINI Connected"

General information

2. "MINI Assist"

Depending on vehicle equipment and na-

tional-market version, the vehicle is equip-

ped with an Assist system.

3. "MINI Roadside Assistance"

The contact to the MINI Roadside Assis-

tance is established.

Only press the SOS button in an emergency.

A telephone number is displayed, if

needed. Select to dial the telephone

number on a connected mobile phone.

The Intelligent Assist system establishes a

connection with the MINI Response Center.

For technical reasons, the emergency call

cannot be guaranteed under unfavorable

conditions.

Teleservice Diagnosis

Teleservice Diagnosis enables the wireless

transmission of detailed vehicle data that is

important for vehicle diagnosis. This data is

transmitted automatically.

Overview

Teleservice Help

Depending on the country, the Teleservice

Help enables a more in-depth diagnosis of

the vehicle via wireless transmission.

You can launch Teleservice Help by re-

questing it through the Service Specialist.

SOS button in the headliner

1. Park the vehicle in a safe place.

2. Set the parking brake.

3. Control display is switched on.

4. Confirm Teleservice Help.

The driving ability of the vehicle can be

restored for specific functions.

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Breakdown Assistance

the hands-free system, for instance, may

Functional requirements

be broken. However, the MINI Response

Center may still be able to hear you.

–

The ignition is switched on.

The Assist system is functional.

The MINI Response Center ends the emer-

gency call.

If the vehicle is equipped with intelli-

gent emergency call: the integrated SIM

card in the vehicle has been activated.

Jump-starting

Automatic triggering

When certain prerequisites are met, for in-

stance if the airbags deploy, an emergency

call is automatically initiated immediately

after an accident of corresponding severity.

Automatic Collision Notification is not af-

fected by pressing the SOS button.

General information

If the battery is discharged, the engine can

be started using the battery of another vehi-

cle and two jumper cables. Only use jumper

cables with fully insulated clamp handles.

Manual triggering

Safety information

1. Press the cover flap briefly to open it.

DANGER

2. Press the SOS button until the LED at

the button illuminates green.

Contact with live components can lead to

an electric shock. There is a risk of injury

or danger to life. Do not touch any compo-

nents that are under voltage.

–

The LED is illuminated green when an

emergency call has been initiated.

If the situation allows, wait in the vehi-

cle until the voice connection has been

established.

Warning

–

The LED flashes green when a connec-

tion to the MINI Response Center has

been established.

If the jumper cables are connected in the

incorrect order, spark formation may oc-

cur. There is a risk of injury. Pay attention

to the correct order during connection.

The MINI Response Center then makes

contact with you and takes further steps

to help you.

Even if you are unable to respond, the

MINI Response Center can take further

steps to help you under certain circum-

stances.

Warning

In the case of body contact between the

two vehicles, a short circuit can occur dur-

ing jump-starting. There is a risk of injury

or risk of damage to property. Make sure

that no body contact occurs.

For this purpose, data that serves to de-

termine the necessary rescue measures,

for instance the current position of the

vehicle when it can be determined, is

transmitted to the MINI Response Cen-

ter.

Preparation

1. Check whether the battery of the other

vehicle has a voltage of 12 volts. The

If you can no longer hear the MINI Re-

sponse Center through the loudspeakers,

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Breakdown Assistance

voltage information can be found on the

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Starting the engine

battery.

Never use spray fluids to start the engine.

2. Switch off the engine of the assisting

vehicle.

1. Start the engine of the assisting vehicle

and let it run for several minutes at an

increased idle speed.

3. Switch off any electrical components in

both vehicles.

2. Start the engine of the vehicle that is to

be started in the usual way.

Jump-start terminals

If the first attempt to start the engine

is not successful, wait a few minutes

before making another attempt in order

to allow the discharged battery to re-

charge.

The jump-start terminal in the engine com-

partment, refer to page 272, acts as the

positive battery terminal.

Open the lid of the jump-start terminal.

The body ground or a special connection on

the body in the engine compartment, refer

to page 272, acts as the negative battery

terminal.

3. Let both engines run for several mi-

nutes.

4. Disconnect the jumper cables in the re-

verse order.

Check the battery and recharge, if needed.

Connecting the cables

To prevent personal injury or damage to

both vehicles, adhere strictly to the follow-

ing procedure.

Tow-starting and towing

Safety information

Warning

1. Pull off the cover cap of the jump-start

terminal.

2. Attach one terminal clamp of the posi-

tive jumper cable to the positive battery

terminal, or to the corresponding jump-

start terminal of the vehicle providing

assistance.

When towing with Intelligent Safety sys-

tems enabled or Cruise Control switched

on, individual functions may not work

correctly. There is a risk of accident.

Switch off all Intelligent Safety systems

and Cruise Control before towing.

3. Attach the terminal clamp on the other

end of the cable to the positive bat-

tery terminal, or to the corresponding

jump-start terminal of the vehicle to be

started.

Manual transmission

4. Attach one terminal clamp of the neg-

ative jumper cable to the negative bat-

tery terminal, or to the corresponding

engine or body ground of assisting vehi-

cle.

Towing or pushing the vehicle

A broken-down vehicle can be towed or

pushed.

For rolling or pushing the vehicle, refer to

page 117.

5. Attach the second terminal clamp to the

negative battery terminal, or to the cor-

responding engine or body ground of

the vehicle to be started.

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NOTICE

Breakdown Assistance

Tow truck

With driven front axle

If manual unlocking of the parking brake

is not possible, the vehicle cannot be

moved or towed. There is a risk of damage

to property. The vehicle should only be

transported on a loading platform.

Follow the following instructions:

–

Make sure that the ignition is switched

on; otherwise, the low beams, tail lights,

turn signals, and wipers may be unavail-

able.

The vehicle should be transported with a

tow truck with a so-called spectacle lift or

on a loading platform.

–

Do not tow the vehicle with the rear

axle tilted, as the front wheels could

turn.

When the engine is stopped, there is no

power assistance. Consequently, more

effort needs to be applied when braking

and steering.

With ALL4

NOTICE

The vehicle can be damaged when towing

the vehicle with a single lifted axle. There

is a risk of damage to property. The vehi-

cle should only be transported on a loading

platform.

–

Larger steering wheel movements are

required.

The towing vehicle must not be lighter

than the vehicle being towed; otherwise,

it will not be possible to control han-

dling.

–

Do not exceed a towing speed of

30 mph/50 km/h.

Do not exceed a towing distance of

30 miles/50 km.

Have the vehicle transported on a loading

platform only

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Breakdown Assistance

Tow truck

MOBILITY

Steptronic transmission with

driven front axle: transporting the

vehicle

General information

The vehicle must not be towed if the front

wheels are touching the ground.

Safety information

The vehicle should be transported with a

tow truck with a so-called spectacle lift or

on a loading platform.

NOTICE

The vehicle can be damaged when towing

the vehicle with a lifted rear axle. There is

a risk of damage to property. Have vehicle

towed only with lifted front axle or on a

loading platform.

Steptronic transmission with ALL4:

transporting the vehicle

General information

Warning

Do not transport the vehicle by towing it.

The vehicle can become damaged when

lifting and securing it.

Pushing the vehicle

To remove a broken-down vehicle from

the hazardous area, push it for a short

distance at a speed of no more than

6 mph/10 km/h.

There is a risk of injury or risk of damage

to property.

–

Lift the vehicle using suitable means.

Do not lift or secure the vehicle by its

tow fitting, body parts, or suspension

parts.

For rolling or pushing the vehicle, refer to

page 119.

Tow truck

Pushing the vehicle

To remove a broken-down vehicle from

the hazardous area, push it for a short

distance at a speed of no more than

6 mph/10 km/h.

Warning

The vehicle can become damaged when

lifting and securing it.

There is a risk of injury or risk of damage

to property.

For rolling or pushing the vehicle, refer to

page 119.

–

Lift the vehicle using suitable means.

Do not lift or secure the vehicle by its

tow fitting, body parts, or suspension

parts.

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Breakdown Assistance

Tow bar

The tow fittings used should be on the same

side on both vehicles.

If it is impossible to avoid mounting the

tow bar at an inclination, note the following:

–

Free movement is limited when corner-

ing.

–

The tow bar will generate lateral forces

if it is secured with an inclination.

The vehicle should only be transported on a

loading platform.

Tow rope

Observe the following notes when using the

tow rope:

Towing other vehicles

General information

Switch on the hazard warning system, de-

pending on local regulations.

–

Use nylon ropes or straps, which will

enable the vehicle to be towed without

jerking.

–

Make sure the tow rope is not twisted

when fastening.

If the electrical system has failed, clearly

identify the vehicle being towed by placing

a sign or a warning triangle in the rear win-

dow.

Check the attachment of the tow fitting

and tow rope in regular intervals.

Do not exceed a towing speed of

30 mph/50 km/h.

Safety information

Do not exceed a towing distance of

3 miles/5 km.

Warning

When driving off to tow the vehicle,

make sure that the tow rope is taut.

If the approved gross vehicle weight of the

towing vehicle is lighter than the vehicle

to be towed, the tow fitting can tear off or

it will not be possible to control handling.

There is a risk of accident. Make sure that

the gross vehicle weight of the towing

vehicle is heavier than the vehicle to be

towed.

Tow fitting

General information

NOTICE

If the tow bar or tow rope is attached in-

correctly, damage to other vehicle parts

can occur. There is a risk of damage to

property. Correctly attach the tow bar or

tow rope to the tow fitting.

The screw-in tow fitting should always be

carried in the vehicle.

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MOBILITY

The tow fitting can be screwed in at the

front or rear of the vehicle.

Tow-starting

Manual transmission

The tow fitting and the onboard vehicle tool

kit, refer to page 283, are together in the

cargo area.

If possible, do not tow-start the vehicle but

start the engine by jump-starting, refer to

page 292. If the vehicle is equipped with a

catalytic converter, only tow-start while the

engine is cold.

Use of the tow fitting:

–

Use only the tow fitting provided with

the vehicle and screw it in to the stop.

Use the tow fitting for towing on paved

roads only.

1. Switch on the hazard warning system

and comply with local regulations.

Avoid lateral loading of the tow fitting,

for instance do not lift the vehicle by the

tow fitting.

2. Switch on the ignition, refer to

page 100.

3. Engage third gear.

–

Check the attachment of the tow fitting

in regular intervals.

4. Have the vehicle tow-started with the

clutch pedal pressed and slowly release

the pedal. After the engine starts, imme-

diately press on the clutch pedal again.

Safety information

NOTICE

5. Stop at a suitable location, remove the

tow bar or tow rope, and switch off the

hazard warning system.

If the tow fitting is not used as intended,

there may be damage to the vehicle or to

the tow fitting. There is a risk of damage

to property. Follow the notes on using the

tow fitting.

6. Have vehicle checked by an authorized

service center or another qualified serv-

ice center or repair shop.

Steptronic transmission

Do not tow-start the vehicle.

Screw thread for tow fitting

Tow-starting the engine is not possible due

to the Steptronic transmission.

Have the cause of starting issues corrected

by an authorized service center or another

qualified service center or repair shop.

Threaded holes for the tow fitting are lo-

cated in the front and rear of the vehicle

on the right side with respect to the driving

direction.

Press on the mark on the edge of the cover

to push it out.

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MOBILITY -> Breakdown Assistance (jump start) for Your Mini Clubman SUV Second Generation (2015-2024)

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