Get Charging -> Charging troubleshooting guide Guide for Nissan Leaf 4 Door Second Generation (2018-2025)

CHARGING TROUBLESHOOTING

GUIDE

Symptom

Possible cause

Possible solution

The vehicle power switch is in the ON posi-

tion.

Before charging, place the vehicle power switch in the OFF position.

Both the normal charge connector and the

quick charge connector (if so equipped) are

connected at the same time.

The normal charge connector and the quick charge connector cannot be connected at

the same time.

Confirm the available Li-ion battery capacity remaining by checking the Li-ion battery

available charge gauge. If the Li-ion battery charge gauge reaches 100%, the Li-ion bat-

tery is already fully charged and cannot be charged. Charging automatically turns off if

the Li-ion battery is fully charged.

The Li-ion battery is already fully charged.

All types of charging can-

not be performed.

Confirm the Li-ion battery temperature by checking the Li-ion battery temperature

gauge. If the gauge indicates the Li-ion battery is too hot (red zone) or too cold (blue

zone), charging is not possible. Allow the Li-ion battery to cool or warm up before charg-

ing. For additional information, refer to “Li-ion battery temperature gauge” in the “Instru-

ments and controls” section of this manual.

The temperature of the Li-ion battery is too

hot or cold to charge.

If the vehicle electrical systems cannot be turned on even when the power switch is

turned on, the 12V battery may be discharged. Charge or replace the 12V battery.

The 12-volt battery is discharged.

The vehicle has a malfunction.

The vehicle may have a malfunction. Confirm if the warning light on the meter is illumi-

nated. If a warning is displayed, stop charging. It is recommended that you visit a NISSAN

certified LEAF dealer.

CH-56 Charging

Symptom

Possible cause

Possible solution

Confirm that there has not been a power failure. Make sure the breaker is on. If an outlet

with a timer device installed is used, power will only be available at the time set by the

timer.

There is no electrical power coming from

the outlet.

The EVSE or charging device may have a

malfunction.

If Genuine NISSAN EVSE is used, refer to the “Charging Troubleshooting” section in the

manual for the device.

The charge connector is not connected

correctly.

Normal charge or trickle

charge cannot be per-

formed.

Confirm the charge connector is connected correctly.

Confirm if the plug is connected correctly.

Plug might not be connected correctly.

There is no electric power coming from the

normal charging station.

Confirm operation procedure of charging station.

The outlet (that the EVSE is connected to)

Confirm the condition according to the illumination pattern of the indicator light on the

is not connected to the power source cor- EVSE. For additional information, refer to "EVSE (Electric Vehicle Supply Equipment) con-

rectly.

trol box indicator light" earlier in this section.

Immediate charge can-

not be performed.

Turn off the charging timer. For additional information, refer to “Charging timer” in this

section.

Charging timer has been set.

The charge cable is not connected.

Connect the charge cable.

The charging timer function does not start charging based on the clock located on the

vehicle information display. Adjust the clock. For additional information, refer to “Clock” in

the “Instruments and controls” section of this manual. If the 12-volt battery is discharged

or if the Li-ion battery is disconnected, the time setting must be updated.

The time on the clock is wrong.

The immediate charge switch has been

pushed.

Charging timer does not operate when immediate charge is selected.

Charging timer cannot be

performed.

Set the charging timer schedule. For additional information, refer to “Charging timer” in

this section.

Charging timer has not been set.

Charging does not start because the

charging timer start time and end time are

set and the current time is before the set

start time.

Confirm when the charging timer time is set to start charging. Change the charging

timer setting to the desired charge time or push the immediate charge switch. For addi-

tional information, refer to “Charging timer” in this section.

The charge cable is not connected.

Connect the charge cable beforehand.

Charging CH-57

Symptom

Possible cause

Possible solution

There may have been an electrical power failure, or the breaker may have failed. Charg-

ing will resume when the power source is reset.

There is no power coming from the outlet.

The charge cable has been disconnected. Check that the charge cable has not been disconnected.

Both the normal charge connector and the

If the normal charge connector and the quick charge connector are connected at the

same time, charging will be stopped.

quick charge connector were connected at

the same time.

Charging timer end time has been

reached.

When the charging timer is set and the charge end time is reached, charging will be

stopped, even if the Li-ion battery is not fully charged.

Normal charge stops in

the middle of charging.

Confirm the Li-ion battery temperature by checking the Li-ion battery temperature

gauge. If the gauge indicates the Li-ion battery is too hot (red zone) or too cold (blue

zone), charging is not possible. Allow the Li-ion battery to cool or warm up before charg-

ing. For additional information, refer to “Li-ion battery temperature gauge” in the “Instru-

ments and controls” section of this manual.

The temperature of the Li-ion battery is too

hot or too cold to charge.

The electric power supply from the normal

charging station was stopped.

Confirm operation procedure of charging station.

Incorrect charge connector connection,

not fully inserted or may not be locked.

Check that the charge connector is connected correctly and that it is locked.

Quick charge cannot be The self-diagnostic function of the quick

There is a possibility that the vehicle has a malfunction. Stop charging. It is recom-

mended that you visit a NISSAN certified LEAF dealer.

performed.

charge device returns a negative result.

The power switch of the quick charger is

off.

Check the power switch of the quick charger.

Charging is stopped by the quick charge

timer.

Charging will stop depending on the timer function setting of the quick charge device. If

you need to charge the Li-ion battery more, start the charging procedure again.

Quick charge stops in the

middle of charging.

The power supply for the quick charger is

off.

Check whether the power supply for the quick charger is off.

CH-58 Charging

Charging -> Charging troubleshooting guide for Your Nissan Leaf 4 Door Second Generation (2018-2025)

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