EMERGENCY CALL (SOS) BUTTON
(if so equipped)
NissanConnect® Customer Support Line:
1-855-426-6628
EMERGENCY SUPPORT
— The line is busy.
NissanConnect® Services provides var-
ious services to support dealing with
emergencies of the subscribed vehicle
and the driver.
— The TCU (Telematics Control
Unit) or other systems of your
vehicle are not working prop-
erly.
WARNING
For example, in case of an illness or
serious injury, you can seek support by
pushing the in-vehicle Emergency Call
(SOS) button and connecting to Nissan-
Connect® Services. NissanConnect® Ser-
vices can specify the location of the
vehicle via GPS, and the information will
be sent to the police or other agencies as
needed.
For information about other NissanCon-
nect® Services emergency support re-
l a t e d s e r v i c e s , r e f e r t o t h e
NissanConnect® Services website or con-
tact the NissanConnect® Customer Sup-
port Line.
.
Please note that the Automatic
Collision Notification service and
Emergency Call function cannot
be used in the following condi-
tions:
— Emergency functions and ser-
vices will not be available
without a paid subscription
to NissanConnect® Services.
— The NissanConnect® Services
network system is disabled.
— The vehicle moves outside the
service area where the TCU
(Telematics Control Unit) is
connected to the system.
— The vehicle is outside the area
where the cellular network
service is receivable.
— The vehicle is in a location
with poor signal reception
such as tunnels, underground
parking garages, behind
buildings or in mountainous
areas.
— It may not be possible to
make an emergency call de-
pending on the severity of a
collision and/or emergency.
Park the vehicle in a safe location
and set the parking brake before
operating the Emergency Call
(SOS) button.
Only use this service in case of an
emergency. There may be a pen-
alty for inappropriate use of the
service.
Radio waves could adversely af-
fect electric medical equipment.
Individuals who use pacemakers
should contact the device manu-
facturer regarding any possible
effects before using the system.
.
.
.
NissanConnect® Services website:
For U.S.
For Canada
.
The TCU (Telematics Control Unit)
antenna is installed inside the
upper central part of the instru-
ment panel. An occupant should
not get any closer to the antenna
than specified by the pacemaker
manufacturer. The radio waves
(English)
(French)
Instruments and controls 2-67
CarManuals2.com
English 
