Access
Recommendations on the hands-free
function ("Hands-Free Tailgate Access")
► move the tailgate to the desired position
manually or by pressing the button.
► press button C or the exterior control B for
Manual closing of the
motorised tailgate in case of
If it does not work, check that the electronic key
is not exposed to a source of electromagnetic
interference (e.g. smartphone).
The function may be deactivated or affected if
there is rain or snow.
more than 3 seconds (memorisation is confirmed failure
by a brief audible signal).
This operation is only necessary in the case of
failure of the tailgate motor.
If the failure originates from the battery, it is
recommended to recharge it or change it with the
tailgate closed.
In this situation, a significant force may be
needed to close the tailgate.
► Close it gently without slamming, as slowly as
possible, by pushing at the centre of the tailgate.
Memorising is not available until the
height of opening is more than or equal
to 1 metre between the low position and the
high position of the tailgate.
The function may not work correctly with a
prosthetic leg.
In some circumstances, the tailgate may open or
close by itself, particularly when:
– hitching up or removing a trailer;
– fitting or removing a bicycle carrier;
– loading or unloading bicycles on / from a
bicycle carrier;
To delete the memorised position:
► open the tailgate to any position.
► press button C or the exterior control B for
more than 3 seconds (deletion is confirmed by a
long audible signal).
Do not lower the tailgate by pushing at
one of its sides - risk of damage!
– depositing or lifting something behind the
vehicle;
– an animal approaches the rear bumper;
– washing the vehicle;
– maintenance is performed on the vehicle;
– accessing the spare wheel.
To avoid such operating problems, keep the
electronic key away from the recognition zone or
deactivate the hands-free function.
Manual operation
The tailgate can be manoeuvred by hand, even
with motorised operation activated.
Precautions in use
To avoid unintentionally opening the
tailgate while operating the towing
device:
– Deactivate the “Hands-Free Tailgate
Access” function in advance in the vehicle
configuration menu.
The tailgate must be stationary.
When opening and closing the motorised tailgate
manually, there is no assistance from gas struts.
Resistance to opening and closing is therefore
entirely normal.
Repeatedly opening and closing the
motorised tailgate can cause overheating
of its electric motor, after which opening and
closing will not be possible.
Allow at least 10 minutes for the electric
motor to cool down before operating the
tailgate again.
The installation of a towing device may
disturb the detection system.
– Or remove the electronic key from the
recognition zone, with the tailgate closed.
For more information on the Towing device
with quickly detachable towball, refer to the
corresponding section.
Memorising an opening
position
To memorise a position, in order to limit the
If you are unable to wait, operate it manually.
motorised tailgate opening angle:
40