2010-2016 Renault Scenic 4 Door Practical advice -> OPERATING FAULTS User Manual
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Practical advice -> OPERATING FAULTS for Your Renault Scenic 4 Door Third Generation (2010-2016)

OPERATING FAULTS (1/6)  
The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact  
an approved Dealer as soon as possible.  
Using the RENAULT card  
POSSIBLE CAUSES  
WHAT TO DO  
The RENAULT card does not lock or  
unlock the doors.  
Card battery is flat.  
Replace the battery. You can still lock/  
unlock and start your vehicle (refer to the in-  
formation on “Locking, unlocking the open-  
ing elements” in Section 1 and “Starting,  
stopping the engine” in Section 2).  
Use of appliances operating on the  
same frequency as the card (mobile  
phone, etc.).  
Stop using the equipment or use the in-  
tegrated key (refer to the information on  
“Locking, unlocking the opening elements”  
in Section 1).  
Vehicle located in a high electromag-  
netic radiation zone.  
Use the key integrated in the card (refer to  
the information on “Locking, unlocking the  
opening elements” in Section 1).  
Vehicle battery flat.  
The vehicle is started.  
With the engine running, the card’s locking/  
unlocking device is blocked. Turn off the ig-  
nition.  
5.34  
OPERATING FAULTS (2/6)  
The starter is activated  
POSSIBLE CAUSES  
WHAT TO DO  
The instrument panel indicator lights Battery terminals not tight, bat- Retighten or reconnect the terminals, or clean them  
are weak or fail to light up and the tery terminals disconnected or if they are oxidised.  
starter does not turn.  
oxidised.  
Discharged battery or not opera- Connect another battery to the faulty battery. Refer to  
tional.  
information on “Battery: troubleshooting” in Section  
5 or replace the battery if necessary.  
Do not push the vehicle if the steering column is  
locked.  
Faulty circuit.  
Consult an approved dealer.  
The engine will not start.  
Starting conditions are not ful- Please refer to the information on “Starting, stopping  
filled. the engine” in Section 2.  
The RENAULT “hands-free” card Insert the card in the card reader in order to start  
does not work.  
the engine.  
Please refer to the information on “Starting, stopping  
the engine” in Section 2.  
The engine cannot be switched off.  
The steering column remains locked.  
Card not detected.  
Electronic fault.  
Insert the card in card reader.  
Press the starter button quickly five times. The  
engine can be restarted by pressing on the clutch  
pedal if the Stop and Start function is activated.  
Steering wheel locked.  
Faulty circuit.  
Move the steering wheel while pressing the engine  
start button (please refer to Section 2 “Starting, stop-  
ping the engine”).  
Consult an approved dealer.  
5.35  
OPERATING FAULTS (3/6)  
On the road  
POSSIBLE CAUSES  
WHAT TO DO  
Vibrations.  
Tyres not inflated to correct pres-  
sures, incorrectly balanced or dam-  
aged.  
Check the tyre pressures: if this is not the  
problem, have them checked by an ap-  
proved Dealer.  
White smoke from the exhaust.  
Smoke under the bonnet.  
In the diesel version, this is necessar-  
ily a fault. Smoke may be caused by  
particle filter regeneration.  
Please refer to the information on “Special  
features of diesel versions” in Section 2.  
Short-circuit or cooling system leak.  
Stop, switch off the ignition, stand away  
from the vehicle and contact an approved  
dealer.  
The oil pressure warning light comes  
on:  
while cornering or braking  
The level is too low.  
Loss of oil pressure.  
Top up the engine oil level (refer to the in-  
formation on “Engine oil level: topping up,  
filling” in Section 4).  
is slow to go out or remains lit  
under acceleration  
Stop the vehicle and contact an approved  
Dealer.  
5.36  
OPERATING FAULTS (4/6)  
On the road  
POSSIBLE CAUSES  
WHAT TO DO  
Steering becomes heavy.  
Assistance overheating.  
Consult an approved dealer.  
The engine is overheating. The cool-  
ant temperature indicator is in the  
warning zone and warning light  
® comes on.  
Engine cooling fan not working.  
Stop the vehicle, switch off the engine and  
contact an approved dealer.  
Coolant leaks.  
Check the coolant reservoir: it should con-  
tain fluid. If there is no coolant, consult an  
approved dealer as soon as possible.  
Coolant boiling in the coolant reser-  
voir.  
Mechanical fault: damaged cylinder  
head gasket.  
Stop the engine.  
Contact an approved dealer.  
Radiator: If there is a significant lack of coolant, remember that it must never be topped up using cold coolant while  
the engine is very warm. After any procedure on the vehicle which has involved even partial draining of the cooling  
system, it must be refilled with a new mixture prepared in the correct proportions. Reminder: only products approved  
by our Technical Department may be used for this purpose.  
5.37  
OPERATING FAULTS (5/6)  
Electrical equipment  
POSSIBLE CAUSES  
WHAT TO DO  
The wipers do not work.  
Wiper blades stuck.  
Free the blades before using the wipers.  
Faulty electrical circuit.  
Fuse damaged.  
Consult an approved dealer.  
Replace the fuse, refer to the information  
on “Fuses”.  
The wiper does not stop.  
Faulty electrical controls.  
Blown bulb.  
Consult an approved dealer.  
Direction indicators flashing more  
quickly.  
See information on “Headlights: changing  
bulbs” or “Rear and side lights: changing  
bulbs”.  
The direction indicators do not work.  
The lights do not come on or go off.  
Faulty electrical circuit or control.  
Fuse damaged.  
Consult an approved dealer.  
Replace the fuse, refer to the information  
on “Fuses”.  
Faulty electrical circuit or control.  
Fuse damaged.  
Consult an approved dealer.  
Replace the fuse, refer to the information  
on “Fuses”.  
5.38  
OPERATING FAULTS (6/6)  
Electrical equipment  
POSSIBLE CAUSES  
WHAT TO DO  
Traces of condensation in the lights.  
Traces of condensation may be a nat-  
ural phenomenon caused by varia-  
tions in temperature.  
In this case, the traces will disappear  
slowly once the lights are switched  
on.  
The front seat belt reminder light  
comes on when the seat belts are  
fastened.  
An object is stuck between the floor  
and the seat and is disrupting the op-  
eration of the sensor.  
Remove all objects from underneath the  
front seats.  
5.39  

Related Topics

Practical advice
PUNCTURE/EMERGENCY SPARE WHEEL TYRE INFLATION KIT TOOLS TOOLS / WHEEL TRIM CHANGING A WHEEL TYRES FRONT HEADLIGHTS: changing bulbs REAR LIGHTS AND INDICATOR LIGHTS: changing bulbs REAR LIGHTS AND SIDE LIGHTS: changing bulbs INTERIOR LIGHTING: changing bulbs FUSES BATTERY: troubleshooting RENAULT CARD: battery ACCESSORIES WIPER BLADES: replacing TOWING: breakdown

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