2012-2018 Renault Zoe 4 Door Getting to know your vehicle User Manual
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Getting to know your vehicle for Your Renault Zoe 4 Door First Generation (2012-2018)

1.1
Section 1: Getting to know your vehicle
Electric vehicle: introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2
Important recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.7
Electric vehicle: charging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.8
programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.16
RENAULT card: general information, use, deadlocking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.18
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.27
Locking, unlocking the opening elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.29
Automatic locking when driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.31
Front seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.32
Seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.33
Methods of restraint in addition to the child seat belts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.37
to the rear seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.41
side protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.42
Child safety: General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.44
Choosing a child seat mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.47
fitting a child seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.49
deactivating/activating the front passenger air bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.54
Steering wheel/Power-assisted steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.57
Driving position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.58
Warning lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.62
Displays and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.65
Trip computer and warning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.67
Clock and outdoor temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.75
Rear view mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.77
Audible and visual signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.78
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.79
Exterior lighting and signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.80
Headlight beam adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.83
Washers, wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.84
1.2
1 Electric charging connection
2 Electric motor
3 Secondary 12V battery
4 400 V traction battery
5 Orange electrical power cables
ELECTRIC VEHICLE: introduction (1/5)
1
2
3
5
4
1.3
ELECTRIC VEHICLE: introduction (2/5)
Electric vehicles have special features,
but operate in a similar manner to con-
ventional vehicles.
The main difference in electric vehicles
is the exclusive use of electric energy
instead of fuel, as used in convention
vehicles.
We therefore recommend that you read
these instructions describing your elec-
tric vehicle carefully.
Connected services
(depending on vehicle)
Your electric vehicle has connected
services that provide information and/
or control:
– your vehicle’s charging status;
– the traction battery charging pro-
gramming, based on certain choices
on offer;
– air-conditioning remote program-
ming (please see the information on
“Air-conditioning: remote activation”
in Section 3);
– ...
You can subscribe to a connected
service or extend it at any time by
consulting an authorised dealer.
1 2
3
You can access these services by:
– digital devices (mobile telephones 2,
your computer 3, etc);
– multimedia display 1.
For further information, please contact
an authorised dealer.
1.4
Batteries
Your electric vehicle has two types of
battery:
– a 400V traction battery;
– secondary 12 V battery.
400 V traction battery
This battery stores the energy neces-
sary to operate the motor in your elec-
tric vehicle properly. As with any bat-
tery, it discharges after use, and must
be regularly recharged.
You do not have to wait until the traction
battery hits the reserve level in order to
recharge it.
Charging times vary depending on the
type of specific wall unit socket or public
terminal you connect to.
Your vehicle range will depend on the
charge level of the traction battery, and
also on your driving style.
Please refer to information on “Vehicle
range: recommendations” in Section 2.
Secondary 12V battery
The second battery on your vehicle is
a secondary 12 V battery: this supplies
the energy required to operate vehicle
equipment (lights, windscreen wipers,
ABS, etc).
ELECTRIC VEHICLE: introduction (3/5)
1.5
The vehicle drive system
in an electric vehicle uses
a direct voltage of approx-
imately 400 volts. This
system can get hot during and after
switching off the ignition. Respect
warning messages given on the
labels in the vehicle.
All interventions or modifications to
the 400V electrical system (com-
ponents, cables, connectors, trac-
tion battery) are strictly prohibited
due to the risks they present to your
safety. Please contact an authorised
dealer.
The risk of serious burns or elec-
tric shocks can lead to death.
A
ELECTRIC VEHICLE: introduction (4/5)
The A symbol denotes the electrical
elements of your vehicle which may
present health risks.
400 volt electrical circuit
The 400 V electrical circuit is denoted
by orange cables 6 and parts bearing
the
ṑ symbol.
6
1.6
Driving
As with a car with an automatic gear-
box, you will have to get used to not
using your left foot, and not using this
foot to brake.
When driving, if you lift your foot off the
accelerator pedal or depress the brake
pedal, the motor generates electrical
current during deceleration, and this
energy is used to brake the vehicle and
recharge the traction battery. Please
refer to the information on the “Charge
meter” in Section 2.
Special feature:
After a maximum charge of the battery
and during the first few miles of using
the vehicle, the engine brake will be
temporarily reduced. Please adapt your
driving style appropriately.
ELECTRIC VEHICLE: introduction (5/5)
Bad weather, flooded roads:
Do not drive through floods
if the depth of water is
above the lower edge of
the wheel rims
Your electric vehicle is
silent, so when you get out,
place the gear selector on
P, engage the handbrake
and switch off the ignition.
RISK OF SERIOUS INJURY
The engine brake should
under no circumstances be
used as a substitute for the
brake pedal.
Noise
Electric vehicles are particularly quiet.
You will not yet necessarily be used to
it, and neither will other road users. It
is difficult for them to hear the vehicle
when it is moving.
We would therefore recommend that
you are aware of the horn and make
use of it, especially when driving in a
built-up area or when manoeuvring.
Please refer to the information on the
“Pedestrian horn” in Section 1.
As the motor is silent, you will hear
noises that you are not used to hearing
(aerodynamic noises, tyre noise, etc.)
When charging, the vehicle may emit
noises (fan, relays, etc).
When the vehicle is stopped, the heat-
ing system may start automatically for
self-maintenance.
Obstructions to the driver
On the driver’s side, only
use mats suitable for the
vehicle, attached with the
pre-fitted components, and check
the fitting regularly. Do not lay one
mat on top of another.
There is a risk of wedging the
pedals
1.7
IMPORTANT RECOMMENDATIONS
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shock which may present a risk to life.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle (e.g.: striking a post, raised kerb or other street furni-
ture), this may damage the electric circuit or the traction battery.
Have the vehicle checked by an authorised dealer.
Never touch the “400 volt” components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
– never touch the liquids (fluids, etc.) coming from the traction battery;
– in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.
In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as
soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that
this is an electric vehicle.
Only use extinguishing agents ABC or BC that are permitted for use with electrical fires. Do not use water or other extinguish-
ing agents.
In the event of damage to the electrical circuit, please call an authorised dealer.
All towing operations
Please refer to the information on “Towing, breakdowns” in Section 5.
Washing the vehicle
Never wash the engine compartment, the charging connection or the traction battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging.
Risk of electric shock and a risk to life.
1.8
ELECTRIC VEHICLE: charging (1/8)
Charging schematic diagram
1 Electric charging connection
2 Charging cord
3 Specific wall socket or recharging ter-
minal
If you have any questions regarding
the equipment needed for charging,
please ask an authorised dealer.
1
2
3
1.9
ELECTRIC VEHICLE: charging (2/8)
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-
ing socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.
Do not modify or perform any action on the installation during charging.
In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as
soon as possible.
Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it.
Check regularly that the charging cord is in good condition.
Do not use in the event of any damage to the charging cord (corrosion, discolouring, cuts, etc.) or to the unit. Please see an
authorised dealer for a replacement.
1.10
Charging cord A
This cord, designed for specific wall
sockets or public terminals, enables the
standard charge of the traction battery.
A
ELECTRIC VEHICLE: charging (3/8)
Always read the charging cord instruc-
tions carefully before using it B.
B
Charging cord B
This cord allows:
– standard charge, on a socket used
only for the vehicle (14A charge);
– occasional charge using a domestic
socket, when you are not at home,
for example (10A charge).
Sockets must be fitted as stated in the
instructions in the instructions supplied
with the charging cord B.
C
B
D
If a charging cord malfunctions
during the charging process (red
warning light on the unit D), stop
charging immediately. Please refer
to the cord instructions.
We recommend that you use a
charging cord that enables a stand-
ard charge to charge the traction
battery.
Each charging cord is stored in a
bag in the boot of the vehicle.
Never leave the socket hanging by
the cord. Use the hooks C to attach
it.
1.11
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury
or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect
you against the risks of electric shock that can lead to death or fire.
For safety reasons, the use of a charging cord not recommended by the manufacturer is strictly forbidden. Failure to follow
this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your
vehicle, please consult an authorised dealer.
Installation
For a standard charge
– Using the charging cord A
Have a special wall socket installed by a qualified professional.
– Using the charging cord B
The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructions
provided with this product carefully.
For occasional charging (charging cord B)
With a domestic socket (10A charge)
Have a professional check that each socket to which you intend to connect the charging cord complies with the standards
and regulations in force in your country.
Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using
the product and the technical specifications required when fitting the socket.
ELECTRIC VEHICLE: charging (4/8)
1.12
ELECTRIC VEHICLE: charging (5/8)
1
Avoid charging and parking your vehi-
cle in extreme temperatures (hot or
cold).
When the vehicle is parked for more
than seven days in temperatures below
about -25°C, charging the traction bat-
tery can become impossible.
When the vehicle is parked for more
than three months with near zero
charge, charging the battery can
become impossible.
To preserve the service life of your trac-
tion battery, avoid parking the vehi-
cle for more than one month with high
charge, especially when the weather is
very hot.
Favour charging the traction battery
after driving and/or in mild tempera-
tures. Otherwise, charging may take a
longer period of time or even become
impossible.
In the absence of any protection
against overvoltage, you are recom-
mended not to charge the vehicle in
stormy weather (lightning, etc).
To avoid disturbing the char-
ging monitoring system,
do not install any antistatic
strip to the vehicle.
Recommendations
– In high temperatures, try to park and
recharge the vehicle in a shaded/co-
vered location.
– Charging can be performed in the
rain or snow.
– Activating the air-conditioning in-
creases the charge duration period.
Note:
If in a snowy environment, remove
snow from the vehicle charging area
before plugging in or disconnecting.
Snow in the socket may block the in-
sertion of the charging cord plug.
Charging connection 1
The vehicle has a charging connection
located at the front of the vehicle.
1.13
ELECTRIC VEHICLE: charging (6/8)
6
– press the button 5 on the RENAULT
card or press the switch 4 to unlock
the charging flap 6.
On the instrument panel, a red warn-
ing light 10 comes on and the Z.E.
warning light 7 comes on in blue;
– open the valve 8;
– grab the handle 9;
Recharging the traction
battery
With the ignition off and the gear lever
in position P:
– take the charging cord located in the
boot of your vehicle;
– remove it from its storage bag;
– plug in the end of the cord to the
power supply;
4
– plug in the vehicle cord. The Z.E.
warning light 7 flashes rapidly;
– after you hear a locking click, check
that the charging cord is properly
plugged in. To check the locking, pull
gently on the handle 9.
The charging cord is automatically
locked with the vehicle. This will make it
impossible to unplug the cord from your
vehicle.
Make sure you fully uncoil the char-
ging cord to limit its heating.
10
8
9
7
5
Do not use an extension
lead, multiple socket or
adapter.
Fire hazard.
1.14
During charging, the Z.E. warning
light 7 flashes blue slowly.
During charging, the following infor-
mation is displayed on the instrument
panel:
– the energy level on the battery warn-
ing light 11;
– the battery refill rate;
ELECTRIC VEHICLE: charging (7/8)
11
12
– an estimate of the remaining charg-
ing time (this is not displayed after
about 95% charge);
– the instrument panel background
flashes blue;
– the warning light 12 indicates that
the cord is attached to the power
supply.
At the end of a full charge, the Z.E.
warning light 7 will remain blue. After
a few seconds, the whole display
switches off on the instrument panel.
You do not need to wait until the charge
is at reserve levels to recharge your
vehicle.
Operating fault
Impossible to charge the battery
This can be due to charging pro-
grammed at a time that conflicts with
your instantaneous load demand.
Cancel the charging programming
(refer to the information on “Electric
vehicle: charging programming” in
Section 1).
If no charge is programmed, contact an
authorised dealer.
7
The traction battery charging time depends on the amount of energy remaining
and the power delivered by the charging terminal. The information is displayed
on the instrument panel during charging. Please see the information on “Displays
and indicators” in Section 1.
In the event of a problem, we recommend that you replace it with an identical
cord. Please see an authorised dealer.
1.15
– unplug the charging cord from the
vehicle;
– close valve 8;
– close the charging flap 6 and press
down to lock. The red warning
light 10 on the instrument panel goes
off;
– unplug the cord from the power
supply;
– store the cord in its storage bag and
put away in the boot.
After pressing the charging cord un-
locking button, you have 30 seconds
to unplug it before it locks again.
ELECTRIC VEHICLE: charging (8/8)
10
Precautions to take when removing
from the socket
– Press the button 5 on the RENAULT
card or press the switch 4 to unlock
the vehicle charging cord;
– grab the handle 9;
Note:
Immediately after a long charge of the
traction battery, the cord may be hot.
Please use the handles.
6
8
9
7
4
5
It is imperative to follow the unplug-
ging steps in order.
1.16
This function sets the start time for
charging.
From the multimedia
display 1
(depending on the vehicle)
Programming the function start time
Select “Menu”, “Vehicle”, “Electrical ve-
hicle”, “Charge scheduler”.
ELECTRIC VEHICLE: charging programming (1/2)
You can choose:
– an instant charge start;
– a daily schedule;
– a weekly schedule.
Confirm your choice by selecting
“Done”.
1
Daily
On the menu A, press “Change ” and
set the charging start and end times,
then press “Select ” to confirm.
Weekly
On the menu B, press “Change” and
set the charging start and end times for
each weekday, then press “Select ” to
confirm.
NB: When the programming is con-
firmed, the warning light
comes
on on the instrument panel.
1
Always
charging
Start at Calendar
Change
Select
Change
Select
Done
Charge scheduler
A
B
1.17
Charge start
Charging starts at the set time:
– if the ignition is switched off;
– The gear lever should be in posi-
tion P;
– if the vehicle is connected to a power
supply.
ELECTRIC VEHICLE: charging programming (2/2)
On the instrument panel 2
(depending on the vehicle)
Programming the function start time
You can programme a single time.
– briefly press button C or D to access
the menu “PROGRAMMING”;
– press and hold button C or D to con-
firm;
– briefly press button C or D to access
the menu “SETTINGSSTART
LOAD”;
– press and hold button C or D to con-
firm;
– briefly press button C or D to access
the clock settings;
– hold down button C or D - the hours
flash;
– press buttons C and D to set the
hour;
– hold down button C or D to confirm
the hour setting;
– the minutes flash - press buttons C
and D to set the minutes;
– hold down button C or D to confirm
the minutes setting. Your settings are
now saved.
NB: When the programming is con-
firmed, the warning light
comes
on on the instrument panel.
2
C
D
1.18
RENAULT CARDS: general information (1/2)
1 Unlocking the doors and boot.
2 Locking the doors and boot.
3 Unlocking the charging cord/opening
the charging flap.
4 Activation of the air-conditioning
5 Integrated key.
The RENAULT card is used
for:
– locking/unlocking the doors and
boot. Refer to the following pages;
– opening the charging flap, please
see the information on “Electric ve-
hicle: charging” in Section 1;
– unlocking the charging cord. Please
refer to the information on “Electric
vehicle: charging” in Section 1;
– activation of the air-conditioning.
Please refer to the information on
“Air-conditioning” in Section 3.
– starting the engine; refer to the in-
formation on “Starting the engine” in
Section 2.
RENAULT card operating
range
This varies according to the surround-
ings: when handling the RENAULT
card, it is important to make sure that
you do not lock or unlock the doors by
inadvertently pressing the buttons.
4
5
1 2 3
When the battery is flat, you can
still lock/unlock and start your ve-
hicle. Refer to the information on
“Locking/unlocking the doors” in
Section 1 and “Starting the engine”
in Section 2.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
1.19
RENAULT CARDS: general information (2/2)
Access to key 5
Press button 6 and pull on key 5 then
release the button.
Using the key
Refer to the information on “Locking/
unlocking the doors”.
Once you have accessed the vehicle
using the integrated key, replace it
in its housing in the RENAULT card,
then insert the RENAULT card into
the card reader to start the vehicle.
Integrated key 5
The integrated key is used to lock or
unlock the front left-hand door if the
RENAULT card does not work:
– the card battery RENAULT is
drained, flat 12 V battery, etc.
– use of devices using the same fre-
quency as the card;
– if the vehicle is located in a zone of
high electromagnetic radiation;
Replacement: need for an
additional RENAULT Card
If you lose your RENAULT card or
require another, you can obtain one
from an approved dealer.
If a RENAULT card is replaced, it
will be necessary to take the vehi-
cle and all of its RENAULT cards
to an approved dealer to initialise
the system.
You may use up to four RENAULT
cards per vehicle.
Advice
Avoid leaving the card in hot, cold or
humid areas.
Do not keep the RENAULT card in
a place where it could be bent or
damaged accidentally, such as in a
back pocket of a garment.
5
6
Battery life
Make sure that the correct battery type
is being used, and that the battery is in
good condition and inserted correctly.
Its service life is approximately two
years: replace it when the message
“Keycard battery low” appears on the
instrument panel (refer to the informa-
tion on the “RENAULT card: battery” in
section 5).
1.20
REMOTE CONTROL RENAULT CARD: use (1/2)
Unlocking the doors and
tailgate
Press button 1.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
1
2
Locking the doors and
luggage compartment
Press the locking button 2. The hazard
warning lights flash twice to indicate
that the doors have locked. If a door
or the luggage compartment is open
or not properly shut, or if a RENAULT
card is still in the reader, the doors and
luggage compartment lock then quickly
unlock and the hazard warning lights
do not flash.
The card buttons are deactivated
when the engine is running.
The flashing status of the hazard
warning lights informs you of the ve-
hicle status:
– one flash indicates that the vehi-
cle is completely unlocked;
– two flashes indicate that the ve-
hicle is completely locked.
If the vehicle has been unlocked
but neither the doors or tailgate are
open, it locks again automatically
after approximately two minutes.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
1.21
RENAULT card not detected
alarm
The message “Keycard not detected”
and a beep will warn you if you open
a door with the engine running and the
card is not in the reader. The warning
disappears when the card is inserted in
the reader again.
REMOTE CONTROL RENAULT CARD: use (2/2)
Opening the charging flap
or unlocking the vehicle
charging cord
Press the button 3 either to open the
charging flap or to unlock the charging
cord.
Activation of the air-
conditioning
A long press on the button 4 activates
the air-conditioning for a period of ap-
proximately 5 minutes. This enables
you to obtain a comfortable tempera-
ture prior to using the vehicle. Please
see the information on “Air condition-
ing: remote activation” in Section 3.
4
3
1.22
HANDS-FREE RENAULT CARD: use (1/4)
Use
On equipped vehicles, in addition to
the functions of the above-mentioned
remote control RENAULT card, it can
be used to lock/unlock without using
the RENAULT card, when it is in access
zone 1.
1
Do not store the RENAULT card
anywhere it may come into contact
with other electronic equipment
(computer, PDA, phone, etc.) as this
could hinder its operation.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
1.23
HANDS-FREE RENAULT CARD: use (2/4)
2
3
Unlocking the vehicle
With the RENAULT card in zone 1 and
the vehicle locked, press button 3 on
handle 2 on one of the two front doors:
the vehicle will unlock.
Pressing button 4 also unlocks all the
doors and the tailgate.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
Note: The vehicle cannot be locked
again for approximately three seconds
after unlocking by pressing button 3.
4
After unlocking the vehicle or the
boot only using the buttons of the
RENAULT card, remote locking and
unlocking in hands-free mode are
deactivated.
To reactivate the hands-free mode:
restart the vehicle.
1.24
HANDS-FREE RENAULT CARD: use (3/4)
Locking the vehicle
There are three ways to lock the vehi-
cle: remotely, using button 3, or using
the RENAULT card.
Remote locking
With the RENAULT card on you, and
doors and tailgate closed, move away
from the vehicle: it will lock automati-
cally once you have left zone 1.
Note: the distance at which the vehicle
locks depends on the surroundings.
The hazard warning lights flash twice
and a beep sounds to indicate that the
doors have locked.
The beep may be switched off. Please
contact an authorised dealer.
If a door or the tailgate is open or not
properly shut, or a card is in the passen-
ger compartment (or the card reader)
the vehicle will not lock. In this situation,
no beep sounds and the hazard war-
ning lights do not flash.
2
3
Locking using button 3
With the doors and boot closed, press
button 3 on one of the front door
handles. The vehicle will lock. If a
door or the boot is open or not closed
properly, the vehicle will quickly lock/
unlock.
NB:
– the card RENAULT must be within
the vehicle’s access zone (1 zone) to
be able to use the button for locking;
– the vehicle cannot be unlocked again
for approximately three seconds
after locking by pressing button 3.
1
1.25
With the engine running, if, after
having opened and closed a door, the
card is no longer in the passenger com-
partment, the message “Keycard not
detected” (accompanied by a beep
when the speed passes a certain level)
warns you that the card is no longer
in the vehicle. This avoids you driving
away after having dropped off a pas-
senger who has the card, for example.
The warning disappears when the card
is detected again.
HANDS-FREE RENAULT CARD: use (4/4)
Locking using the RENAULT card
With the doors and luggage compart-
ment closed, press button 5: the vehi-
cle will lock.
The hazard warning lights flash twice
to indicate that the doors have locked.
Note: the maximum distance at which
the vehicle locks depends on the sur-
roundings.
Special note:
The vehicle will not lock if:
– a door or the tailgate is open or not
properly closed;
– a card is still in zone 6 (or in the card
reader) and no other card is in the
external detection zone.
5
6
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
1.26
To deactivate deadlocking
Unlock the vehicle using button 1 on
the RENAULT card.
The hazard warning lights flash once to
indicate that the doors have been un-
locked.
Never use deadlocking if
someone is still inside the
vehicle.
To activate deadlocking
Deadlocking can be activated in one of
two ways:
– press button 2 twice in quick succes-
sion;
– or, press the button on the driver’s
door handle 3 twice in quick succes-
sion.
The hazard warning lights flash five
times to indicate locking.
If the vehicle is equipped with a dead-
locking function, this allows you to lock
the opening elements and to prevent
the doors from being unlocked using
the interior handles (for example, by
breaking the window and then trying to
open the door from the inside).
RENAULT CARD: deadlocking
2
After activating the deadlocking
function using button 2, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
1
1.27
OPENING AND CLOSING THE DOORS (1/2)
Opening the doors from the
outside
Front doors
With the doors unlocked, pull handle 1.
Special feature of the RENAULT
“hands-free” card
With the doors locked, press the
button 2 on the handle 1 of one of the
two front doors and pull towards you.
Opening from the inside
Pull handle 5.
Lights-on reminder buzzer
If you have switched off the ignition
and left the lights switched on, a re-
minder buzzer will sound when a door
is opened.
Card reminder buzzer
A beep will let you know if you have left
the remote control RENAULT card in
the reader when you open the driver’s
door, and the “Please remove keycard”
message will appear on the instrument
panel.
1
As a safety precaution,
the doors should only be
opened or closed when the
vehicle is stationary.
2
Rear doors
With the doors unlocked:
– press on recess 3 to move the
handle 4;
– slide your hand into the handle 4 and
pull towards you.
4
3
5
1.28
OPENING AND CLOSING THE DOORS (2/2)
Driver’s responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone on
your vehicle, even for a short time.
They may pose a risk to themselves or to others by starting the engine,
activating equipment such as the electric windows or by locking the doors.
Also, in hot and/or sunny weather, please remember that the temperature inside
the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.
Child safety
To make it impossible for the rear doors
to be opened from the inside, move the
lever 10 and check from the inside that
the doors are securely locked.
10
Door/tailgate open buzzer
When stationary, the warning light 6,
along with the warning light
2, comes
on when a door, the boot or the charg-
ing flap is open or not closed properly.
When the vehicle is travelling at around
12 mph, the 7, 8 or 9 warning light indi-
cates that one or more of the openings
(door, boot or charging flap) is open or
not closed properly.
Special note
Once the engine has been switched off,
the lights and accessories (radio, etc.)
will continue to operate until the driver’s
door is opened.
6
7
8
9
1.29
LOCKING/UNLOCKING THE DOORS (1/2)
Locking/Unlocking the doors
from the outside
This is done using the RENAULT Card;
see the “RENAULT Card” information in
Section 1.
In certain cases, the RENAULT card
may not work:
– the card battery RENAULT is
drained, flat 12 V battery, etc.
– if equipment operating on the same
frequency as the card (mobile
phones, etc.) is used;
– vehicle located in a high electromag-
netic radiation zone.
It is then possible:
– to use the key integrated into the
card to unlock the front left-hand
door;
– to lock each of the doors manually;
– to use the interior door locking/un-
locking control (refer to the following
pages).
Using the key integrated in
the RENAULT card
Insert key 1 into the lock in the driver’s
door and lock or unlock.
Locking the doors manually
Turn screw 2 with the door open (using
the end of the key) and close the door.
This means that the doors are then
locked from the outside.
The doors may then only be opened
from the inside or by using the key in
the front left-hand door.
2
1
1.30
Locking the doors without
the RENAULT card
For example, in the event of a dis-
charged battery or the RENAULT card
temporarily not working, etc.
With the engine switched off and an
opening (door or boot) open, press
and hold the switch 3 for more than five
seconds.
When the door is closed, all the doors
and tailgate will be locked.
Unlocking the vehicle from the outside
is only possible with the RENAULT card
in the vehicle's access zone or using
the key integrated in the RENAULT
card.
LOCKING/UNLOCKING THE DOORS (2/2)
Interior locking/unlocking
door control
Switch 3 simultaneously controls the
doors and the boot.
If a door or the tailgate is open or not
closed properly, the doors and tailgate
lock/unlock quickly.
If you need to transport objects with the
boot open, the other opening elements
can still be locked: with the engine
stopped, press the switch 3 for more
than five seconds to lock the other
openings.
Door and tailgate status
indicator
With the ignition on, the warning light
integrated in switch 3 informs you of the
locking status of the opening elements:
– indicator light on, the doors and tail-
gate are locked,
– indicator light off, the doors and tail-
gate are unlocked.
When you lock the doors, the indicator
light remains lit and then goes out.
Never leave your vehicle
with the RENAULT card
inside.
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.
3
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.
1.31
AUTOMATIC LOCKING WHEN DRIVING
Activating/deactivating the
function
With the engine running, press
button 1 for approximately five seconds
until you hear a beep.
Operating principle
After the vehicle is started, the system
automatically locks the doors when
you are driving at approximately 6 mph
(10 km/h) and over.
The door can be unlocked:
– by pressing the door unlocking
button 1.
– by opening a front door (vehicle sta-
tionary).
NB: if a door is opened or closed, it will
automatically lock again when the vehi-
cle reaches a speed of 6 mph (10 km/h).
Operating faults
If you experience an operating fault
(no automatic locking, the indicator
light incorporated in button 1 does not
light up when trying to lock the open-
ing elements, etc.), firstly check that the
opening elements are properly closed.
If they are properly closed, contact an
authorised dealer.
1
Driver’s responsibility
If you decide to keep the
doors locked when you are
driving, remember that it
may be more difficult for those as-
sisting you to gain access to the
passenger compartment in the
event of an emergency.
1.32
FRONT SEATS
To move the seat forwards or
back
Lift handle 1 to unlock. Release the
handle once the seat is in the correct
position and ensure that the seat is fully
locked into position.
To tilt the seatback
Turn control knob 2 to the required po-
sition.
For safety reasons, carry out any adjustments when the vehicle is not
being driven.
We would advise you not to recline the seatbacks too far to ensure that
the effectiveness of the seat belts is not reduced.
No object should be placed on the floor (in front of the driver). Nothing should be
placed around the driver’s feet as such objects may slide under the pedals during
sudden braking manoeuvres and obstruct their use.
1
2
Heated seats
Turn control 3 to either position 1, 2 or
3 (depending on the temperature requi-
red). The
ñ indicator light on the ins-
trument panel comes on once the front
seat heating system is operating.
The system, which has a thermostat,
regulates the heating level.
To switch off the heated seat function,
turn control 3 to the OFF position.
3
1.33
Always wear your seat belt when trav-
elling in your vehicle. You must also
comply with the legislation of the par-
ticular country you are in.
Incorrectly adjusted or
twisted seat belts may
cause injuries in the event
of an accident.
Use one seat belt per person,
whether child or adult.
Even pregnant women should wear
a seat belt. In this case, ensure that
the lap belt is not exerting too much
pressure on the abdomen, but do
not allow any slack.
Before starting, first adjust your driv-
ing position, then ask all occupants
to adjust their seat belts to ensure
optimum protection.
Adjusting your driving
position
– Sit well back in your seat (having
removed your coat or jacket etc.).
This is essential to ensure your back
is positioned correctly;
– adjust the distance between the
seat and the pedals. Your seat
should be as far back as possible
while still allowing you to fully de-
press the pedals. The seatback
should be adjusted so that your arms
are slightly bent when you hold the
steering wheel;
– adjust the position of the steering
wheel.
Adjusting the seat belts
Sit with your back firmly against the
seatback.
The shoulder strap 1 should be as close
as possible to the base of the neck but
not on it.
Lap belt 2 should be worn flat over the
thighs and against the pelvis.
The seat belt must be worn as close to
the body as possible. Eg: avoid wearing
heavy clothing or keeping bulky objects
under the belts, etc.
SEAT BELTS (1/4)
1
2
1.34
™
Front seat belt reminder
warning light on display 6
It lights up when the engine is started
and, if the driver’s seat belt is not fas-
tened, the light flashes and a beep
sounds for about two minutes when
the vehicle reaches a speed of approxi-
mately 12 mph (20 km/h).
NB: an object placed on the passenger
seat cushion may activate the warning
light in some cases.
SEAT BELTS (2/4)
Locking
Unwind the belt slowly and smoothly
and ensure that buckle 3 locks into
catch 5 (check that it is locked by pull-
ing on buckle 3). If the belt jams, allow
it to return slightly before attempting to
unwind it again.
If your seat belt is completely jammed,
pull slowly, but firmly, so that just over
3 cm unwinds. Allow it to return slightly
before attempting to unwind it again.
If there is still a problem, contact an ap-
proved dealer.
1
5
3
4
5
Adjusting the height of the
front seat belts
Press the button 7 to adjust the seat
belt height, so that the shoulder strap 1
is worn as shown previously. Press the
button 7 and raise or lower the seat
belt. Make sure that the seat belt is
locked in position correctly after you
have adjusted it.
Unfastening
Press button 4 and the seat belt will be
rewound by the inertia reel. Guide the
belt into position.
7
6
1.35
SEAT BELTS (3/4)
Fasten sliding buckle 11 into the corre-
sponding red catch 13.
Check that the rear seat
belts are positioned and
operating correctly each
time the rear bench seat is
moved.
Rear centre seat belt
Unwind belt 9 slowly from its housing,
then fasten buckle 10 into the corre-
sponding black catch 12.
Rear side seat belts 8
The belts are locked, unlocked and
adjusted in the same way as the front
belts.
8
11
10
12
10
13
9
1.36
– No modification may be made to the component parts of the originally fitted restraint system: seat belts, seats and
their mountings. For special operations (e.g. fitting child seats), contact an authorised dealer.
– Do not use devices which allow any slack in the belts (e.g. clothes pegs, clips, etc.): a seat belt which is worn too
loosely may cause injury in the event of an accident.
– Never wear the shoulder strap under your arm or behind your back.
– Never use the same belt for more than one person and never hold a baby or child on your lap with your seat belt around
them.
– The belt should never be twisted.
– Following an accident, have the seat belts checked and replaced if necessary. Always replace your seat belts as soon as
they show any signs of wear.
– Make sure that the buckle is inserted into the appropriate catch.
– Ensure that no objects are placed in the area around the seat belt catch as they could prevent it from being properly se-
cured.
– Make sure the seat belt catch is properly positioned (it should not be hidden away, crushed or flattened by people or ob-
jects).
The following information applies to the vehicle’s front and rear seat belts.
SEAT BELTS (4/4)
1.37
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (1/4)
These are made up of:
– seat belt inertia reel pretension-
ers;
– chest-level load limiters;
– anti-submarining air bags;
– front airbags for driver and front
passenger.
These systems are designed to act in-
dependently or together when the vehi-
cle is subjected to a frontal impact.
Depending on the severity of the
impact, the system can trigger:
– seat belt locking;
– the seat belt inertia reel pretensioner
(which engages to correct seat belt
slack);
– the front airbag.
Pretensioners
The pretensioners hold the seat belt
against the body, holding the occupant
more securely against the seat, thus in-
creasing the seat belt’s efficiency.
With the ignition on, following a signif-
icant frontal impact and depending on
the severity of the impact, the system
may trigger the seat belt inertia reel
pretensioner 1, which instantly retracts
the seat belt.
– Have the entire restraint
system checked following
an accident.
– No operation whatso-
ever is permitted on any part of
the system (pretensioners, air
bags, computers, wiring) and the
system components must not
be reused on any other vehicle,
even if identical.
– To avoid incorrect triggering of
the system which may cause
injury, only qualified personnel
from an approved dealer may
work on the pretensioner and air
bag system.
– The electric trigger system may
only be tested by a specially
trained technician using special
equipment.
– When the vehicle is scrapped,
contact an approved dealer for
disposal of the pretensioner and
air bag gas generators.
1
1.38
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (2/4)
Load limiter
Above a certain severity of impact, this
mechanism is used to limit the force of
the belt against the body so that it is at
an acceptable level.
Anti-submarining air bag
Located on each of the front seats, it
deploys in order to prevent the occu-
pant from sliding under the seat belt.
Air bags for driver and front
passenger
Fitted to the driver and passenger side.
Depending on the vehicle, the pres-
ence of this equipment is indicated
by the word “Airbag” on the steering
wheel, dashboard (air bag zone A) and
a symbol on the lower section of the
windscreen.
Each air bag system consists of:
– an air bag and gas generator fitted
on the steering wheel for the driver
and in the dashboard for the front
passenger;
– an electronic unit for system monitor-
ing which controls the gas generator
electrical trigger system;
– remote sensors;
– a single warning light
å on the
instrument panel.
A
The air bag system uses
pyrotechnic principles. This
explains why, when the air
bag inflates, it will gener-
ate heat, produce smoke (this does
not mean that a fire is about to start)
and make a noise upon detonation.
In a situation where an air bag is
required, it will inflate immediately
and this may cause some minor, su-
perficial grazing to the skin or other
problems.
1.39
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (3/4)
Operation
This system is only operational when
the ignition is switched on.
In a severe frontal impact, the air bags
inflate rapidly, cushioning the impact
of the driver’s head and chest against
the steering wheel and the front pas-
senger against the dashboard. The air
bags then deflate immediately so that
the passengers are not in any way hin-
dered from leaving the vehicle.
Operating faults
This warning light 2 å will light up
on the instrument panel when the igni-
tion is switched on and then go out after
a few seconds.
If it does not light up when the ignition
is switched on, or comes on when the
engine is running, there is a fault in the
system.
Contact your approved Dealer as soon
as possible. Your protection will be re-
duced until this fault is rectified.
2
1.40
METHODS OF RESTRAINT IN ADDITION TO THE FRONT SEAT BELTS (4/4)
Warnings concerning the driver’s air bag
– Do not modify the steering wheel or the steering wheel boss.
– Do not cover the steering wheel boss under any circumstances.
– Do not attach any objects (badge, logo, clock, telephone holder, etc.) to the steering wheel boss.
– The steering wheel must not be removed (except by qualified personnel from our Network).
– When driving, do not sit too close to the steering wheel. Sit with your arms slightly bent (see the information on “Adjusting
your driving position” in Section 1). This will allow sufficient space for the air bag to deploy correctly and be fully effective.
Warnings concerning the passenger air bag
– Do not attach or glue any objects (badge, logo, clock, telephone holder, etc.) to the dashboard on or near the air bag.
– Do not place anything between the dashboard and the passenger (pet, umbrella, walking stick, parcels, etc.).
– The passenger must not put his or her feet on the dashboard or seat as there is a risk that serious injuries may occur. In
general, parts of the body should be kept away from the dashboard (knees, hands, head, etc.).
– The devices in addition to the front passenger seat belt should be reactivated as soon as a child seat is removed, to ensure
the protection of the passenger in the event of an impact.
A REAR-FACING CHILD SEAT MUST NOT BE FITTED TO THE FRONT PASSENGER SEAT UNLESS
THE ADDITIONAL RESTRAINT SYSTEMS, I.E. THE PASSENGER AIR BAG, ARE DEACTIVATED.
(refer to the information on “Child safety: deactivating/activating the front passenger air bag” in Section 1)
Warnings concerning the anti-submarining air bag
Do not let a child under the age of 12 sit in this seat. When triggered, the anti-submarining air bag may project objects left on
the seat base with a great deal of force.
Risk of serious injury.
All of the warnings below are given so that the air bag is not obstructed in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when the air bag inflates.
1.41
METHODS OF RESTRAINT IN ADDITION TO THE REAR SIDE SEAT BELTS
Force limiter
Above a certain severity of impact, this
mechanism is used to limit the force of
the belt against the body so that it is at
an acceptable level.
– Have the entire restraint
system checked following
an accident.
– No operation whatsoever
is permitted on any part of the
system (air bags, electronic con-
trol units, wiring) and the system
components must not be reused
on any other vehicle, even if iden-
tical.
– Only qualified personnel from
our Network may work on the air
bags; otherwise the system may
trigger accidentally and cause
injury.
1.42
SIDE PROTECTION DEVICES
Warnings concerning the side air bag
– Fitting seat covers: seats equipped with an air bag require covers
specifically designed for your vehicle. Contact an approved Dealer to find
out if these covers are available. The use of any covers other than those
designed for your vehicle (and including those designed for another vehicle)
may affect the operation of the air bags and reduce your protection.
– Do not place any accessories, objects or even pets between the seatback, the
door and the internal fittings. Do not cover the seatback with any items such as
clothes or accessories. This may prevent the air bag from operating correctly
or cause injury when the air bag is deployed.
– No work or modification whatsoever may be carried out on the seat or internal
fittings, except by qualified personnel from an approved dealer.
– The area between the rear bench seatback and the trim is the area of air bag
operation: no objects must be placed here.
Side air bags
These air bags are fitted to the front
seats and are activated at the sides of
the seats (door side) to protect the oc-
cupants in the event of a severe side
impact.
Depending on the vehicle, a mark-
ing on the windscreen informs you
of the presence of additional means
of restraint (airbags, pretensioners,
etc.) in the passenger compartment.
1.43
ADDITIONAL METHODS OF RESTRAINT
The air bag is designed to complement the action of the seat belt. Both the air bags and seat belts are integral parts of
the same protection system. It is therefore essential to wear seat belts at all times. If seat belts are not worn, the oc-
cupants are exposed to the risk of serious injury in the event of an accident. It may also increase the risk of minor su-
perficial injuries occurring when the air bag is deployed, although such minor injuries are always possible with air bags.
If the vehicle should overturn or suffer a rear impact, however severe, the pretensioners and air bags are not always triggered.
Shocks to the underbody of the vehicle, e.g. from pavements, potholes or stones, can all trigger these systems.
– No work or modification whatsoever may be carried out on any part of the air bag system (air bags, pretensioners, compu-
ter, wiring harness, etc.), except by qualified personnel from an approved dealer.
– To ensure that the system is in good working order and to avoid accidental triggering of the system which may cause injury,
only qualified Network personnel may work on the air bag system.
– As a safety precaution, have the air bag system checked if your vehicle has been involved in an accident, or is stolen or
broken into.
– When selling or lending the vehicle, inform the user of these points and hand over this driver’s handbook with the vehicle.
– When scrapping your vehicle, contact your approved dealer for disposal of the gas generator(s).
All of the warnings below are given so that the air bag is not obstructed in any way when it is inflated and also to prevent
the risk of serious injuries caused by items which may be dislodged when the air bag inflates.
1.44
CHILD SAFETY: General information (1/2)
Carrying children
Children, and adults, must be correctly
seated and strapped in for all journeys.
The children being carried in your vehi-
cle are your responsibility.
A child is not a miniature adult. Children
are at risk of specific injuries as their
muscles and bones have not yet fin-
ished growing. The seat belt alone
would not provide suitable protection.
Use an approved child seat and ensure
you use it correctly.
A collision at 30 mph
(50 km/h) is the same as fall-
ing a distance of 10 metres.
Transporting a child without
a restraint is the equivalent of allow-
ing him or her to play on a fourth-
floor balcony without railings.
Never travel with a child held in your
arms. In the event of an accident,
you will not be able to keep hold of
the child, even if you yourself are
wearing a seat belt.
If your vehicle has been involved in
a road accident, replace the child
seat and have the seat belts and
ISOFIX anchorage points checked.
To prevent the doors being
opened, use the “Child
safety” device (refer to the
information on “Opening
and closing the doors” in Section 1).
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone on your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or by locking the
doors.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
1.45
CHILD SAFETY: General information (2/2)
Using a child seat
The level of protection offered by the
child seat depends on its ability to re-
strain your child and on its installation.
Incorrect installation compromises the
protection it offers the child in the event
of harsh braking or an impact.
Before purchasing a child seat, check
that it complies with the regulations for
the country you are in and that it can
be fitted in your vehicle. Consult an ap-
proved dealer to find out which seats
are recommended for your vehicle.
Before fitting a child seat, read the
manual and respect its instructions. If
you experience any difficulties during
installation, contact the manufacturer
of the equipment. Keep the instructions
with the seat.
Set a good example by always fas-
tening your seat belt and teaching
your child:
– to strap themselves in correctly;
– to always get in and out of the car
at the kerb, away from busy traf-
fic.
Do not use a second-hand child
seat or one without an instruction
manual.
Check that there are no objects in
the vicinity of the child seat which
could impede its operation.
Never leave a child unat-
tended in the vehicle.
Check that your child is
always strapped in and that
the belt or safety harness used is
correctly set and adjusted. Avoid
wearing bulky clothing which could
cause the belts to slacken.
Never let your child put their head or
arms out of the window.
Check that the child is in the correct
position for the entire journey, espe-
cially if asleep.
1.46
CHILD SAFETY: choosing a child seat
Rear-facing child seats
A baby’s head is, proportionally, heavier
than that of an adult and its neck is very
fragile. Transport the child in this po-
sition for as long as possible (until the
age of 2 at the very least). It supports
both the head and the neck.
Choose a bucket type seat for best side
protection and change it as soon as the
child’s head is higher than the shell.
Forward-facing child seats
The child’s head and abdomen need to
be protected as a priority. A forward-fac-
ing child seat which is firmly attached to
the vehicle will reduce the risk of impact
to the head. Ensure your child travels in
a forward-facing seat with a harness for
as long as their size permits.
Choose a bucket type seat for optimum
side protection.
Booster cushions
From 15 kg or 4 years, the child can
travel using a booster seat, which will
enable the seat belt to be adapted
to suit his/her size and shape. The
booster seat cushion must be fitted with
guides to position the seat belt on the
child’s thighs rather than the stomach.
It is recommended that you use a seat-
back fitted with a belt strap guide which
can be adjusted in terms of height to
position the seat belt in the centre of the
shoulder. It must never rest on the neck
or on the arm.
Choose a bucket type seat for optimum
side protection.
1.47
CHILD SAFETY: choosing a child/baby seat mounting (1/2)
There are two ways of attaching child
seats: via the seat belt or using the
ISOFIX system.
Attachment via the seat belt
The seat belt must be adjusted to
ensure that it is effective in the event of
harsh braking or an impact.
Ensure that the strap paths indicated
by the child seat manufacturer are re-
spected.
Always check that the seat belt is cor-
rectly fastened by pulling it up, then
pulling it out fully whilst pressing on the
child seat.
Check that the seat is correctly held by
moving it from side to side and back
to front: the seat should remain firmly
fixed.
Check that the child seat has not been
installed at an angle and that it is not
resting against a window.
Attachment using the ISOFIX
system
Authorised ISOFIX child seats are ap-
proved in accordance with regulation
ECE-R44 in one of the three following
scenarios:
– ISOFIX universal 3-point forwardfac-
ing seat
– ISOFIX semi-universal 2-point seat
– specific
For the latter two, check that your child
seat can be installed by consulting the
list of compatible vehicles.
Attach the child seat with the ISOFIX
locks, if these are provided. The ISOFIX
system allows quick, easy, safe fitting.
The ISOFIX system consists of 2 rings
and, in some cases, a third ring.
Before using an ISOFIX
child seat that you pur-
chased for another vehicle,
check that its installation is
authorised. Consult the list of ve-
hicles which can be fitted with the
seat from the equipment manufac-
turer.
No modifications may be
made to the component
parts of the restraint system
(ISOFIX seat belts, seats
and their mountings) originally fitted.
The seat belt must never
be twisted or the tension
relieved. Never pass the
shoulder strap under the
arm or behind the back.
Check that the seat belt has not
been damaged by sharp edges.
If the seat belt does not operate nor-
mally, it will not protect the child.
Consult an approved dealer. Do not
use this seat until the seat belt has
been repaired.
Do not use the child seat
if it may unfasten the seat
belt restraining it: the base
of the seat must not rest on
the buckle and/or catch of the seat
belt.
1.48
CHILD SAFETY: choosing a child/baby seat mounting (2/2)
The ISOFIX anchorage points have been exclusively designed for child seats with the ISOFIX system. Never fit a dif-
ferent type of child seat, seat belt or other objects to these anchorage points.
Check that nothing is obstructing the anchorage points.
If your vehicle has been involved in a road accident, have the ISOFIX anchorage points checked and replace your child seat.
The two rings 1 are located between
the seatback and the seat base of the
seat and are identified by a marking.
To ensure your child seat can be easily
fitted and locked on rings 1, use access
guides 2 on the child seat.
1
2
The third ring is used to attach the
upper strap on some child seats: attach
hook 3 (obligatory) to ring 4 for a rear
seat and ring 5 for a front seat, then pull
the strap.
3
4
5
1.49
Some seats are not suitable for fitting
child seats. The diagram on the follow-
ing page shows you how to attach a
child seat.
The types of child seats indicated may
not be available. Before using a differ-
ent child seat, check with the manufac-
turer that it can be fitted.
CHILD SAFETY: fitting a child seat (1/5)
In the rear side seat
A carrycot can be installed across the
vehicle and will take up at least two
seats. Position the child with his or her
feet nearest the door.
Move the front seat as far forward as
possible to install a rear-facing child
seat, then move back the seat in front
as far as it will go, although without al-
lowing it to come into contact with the
child seat.
For the safety of the child in the for-
ward-facing seat, do not move the seat
in front back past the middle of the
runner, do not tilt the seatback too far
(maximum of 25° ) and raise the seat as
much as possible. Check that the for-
ward-facing child seat is resting against
the back of the vehicle seat and that the
headrest of the vehicle is not obstruct-
ing its use.
Rear centre seat
Check that the belt is suitable for se-
curing your child seat. Consult an ap-
proved dealer.
In the front seat
The laws concerning children travel-
ling in the front passenger seat differ in
every country. Consult the legislation in
force and follow the indications on the
diagram on the following page.
Before fitting a child seat in this seat (if
authorised):
– lower the seat belt as far as possible;
– move the seat as far back as possi-
ble;
– gently tilt the seatback away from
vertical (approximately 25°);
– on equipped vehicles, raise the seat
base as far as possible.
Do not change these settings after the
child seat is installed.
RISK OF DEATH OR
SERIOUS INJURY: before
installing a child seat on this
seat, check that the airbag
has been deactivated (refer to “Child
safety: front passenger airbag deac-
tivation/activation” in Section 1).
Fit the child seat in a rear
seat wherever possible.
Check that when installing
the child seat in the vehicle
it is not at risk of coming loose from
its base.
If you have to remove the headrest,
check that it is correctly stored so
that it does not come loose under
harsh braking or impact.
Always attach the child seat to the
vehicle even if it is not in use so that
it does not come loose under harsh
braking or impact.
Make sure that the child
seat or the child’s feet do
not prevent the front seat
from locking correctly. Refer
to the information on the “Front seat”
in Section 1.
1.50
² Seat not suitable for fitting child
seats.
Child seat attached using the belt
¬ Seat which allows a child seat
with “Universal” approval to be attached
by a seat belt.
− Seat which only allows a rear-
facing standardised “Universal” seat to
be installed using a seat belt.
³ Check the status of the air bag
before fitting a child seat or allowing a
passenger to use the seat.
RISK OF DEATH OR
SERIOUS INJURY: Before
fitting a child seat on the
front passenger seat, check
that the airbag has been deacti-
vated (refer to the information on
“Child safety: deactivating/activat-
ing the front passenger airbag” at
the end of the section).
Child seat attached using the ISOFIX
mounting
ü Seat which allows an ISOFIX
child seat to be fitted.
± The seats ISOFIX are fitted
with an anchorage point which allows
a forward-facing ISOFIX child seat with
“Universal” approval to be attached.
The anchorage points are located in the
boot for the rear seats, and on the seat
back for the front seat.
The size of the ISOFIX child seat is in-
dicated by a letter:
– A, B and B1: for forward-facing seats
in group 1 (9 to 18 kg);
– C and D: shell seat or rear-facing
seats in group 0+ (less than 13 kg)
or group 1 (9 to 18 kg);
– E: rear-facing shell seats in group
0 (less than 10 kg) or 0+ (less than
13 kg);
– F and G: carrycots in group 0 (less
than 10 kg).
Using a child safety system which is not approved for this vehicle will not
correctly protect the baby or child. They risk serious or even fatal injury.
CHILD SAFETY: fitting a child seat (2/5)
Visual installation of the five-door version
1.51
CHILD SAFETY: fitting a child seat (3/5)
The table below summarises the information already shown on the diagram on the previous page, to ensure the regula-
tions in force are respected.
Type of child seat
Weight of
the child
Seat size
Front passenger
seat (5) (1)
Rear side seats Rear centre seat
Carrycot fitted across the
vehicle
Group 0
< 10 kg F, G X U - IL (2) U (2)
Rear-facing shell seat
Group 0 or 0+
< 10 kg and
< 13 kg
E U - IL U - IL (3) U (3)
rear-facing seat
Group 0+ and 1
< 13 kg and 9 to
18 kg
C, D U - IL U - IL (3) U (3)
Forward-facing seat
Group 1
9 to 18 kg A, B, B1 IUF - IL U - IUF - IL (4) U (4)
Booster seat
Group 2 and 3
15 to 25 kg and
22 to 36 kg
- X U (4) U (4)
X = Seat not suitable for fitting child seats.
U = Seat which allows a child seat with “Universal” approval to be installed using a seat belt; check that it can be fitted.
IUF/IL = On equipped vehicles, seat which allows an approved “Universal/semi-universal” or vehicle specific” child seat to be at-
tached using the ISOFIX system; check that it can be fitted.
(1) raise the seat to the maximum and position it as far back as possible, tilting the seatback slightly (approximately 25°).
(2) A carrycot can be installed across the vehicle and will take up at least two seats. Position the child with his or her feet nearest
the door.
(3) Move the front seat as far forward as possible to install a rear-facing child seat, then move back the seat in front as far as it will
go, although without allowing it to come into contact with the child seat.
(4) Forward-facing child seat; position the seatback of the child seat in contact with the seatback of the vehicle seat. Adjust the
headrest, or remove it if necessary. Do not push the front seat more than halfway back on its runners and do not recline the
seatback more than 25°.
(5) RISK OF DEATH OR SERIOUS INJURY: before installing a child seat on the front passenger seat, check that the
air bag has been deactivated (refer to “Child safety: front passenger air bag deactivation/activation” Section 1).
1.52
³ Check the status of the airbag
before fitting a child seat or allowing a
passenger to use the seat.
Child seat fitted using the ISOFIX
mounting
ü seat which allows an ISOFIX child
seat to be fitted.
± The passenger seat is fitted
with an anchorage point for attaching
a universal ISOFIX forward-facing child
seat. The anchorage point is on the
seatback.
The size of the ISOFIX child seat is in-
dicated by a letter:
– A, B and B1: for forward-facing seats
in group 1 (9 to 18 kg);
– C and D: shell seat or rear-facing
seats in group 0+ (less than 13 kg)
or group 1 (9 to 18 kg);
– E: rear-facing shell seats in group 0
(less than 10 kg) or 0+ (less than
13 kg);
² Seat not suitable for fitting child
seats.
Child seat attached using the belt
− Seat which allows a rearfac-
ing seat with “universal” approval only
to be attached with a seat belt.
Using a child safety system which is not approved for this vehicle will not
correctly protect the baby or child. They risk serious or even fatal injury.
RISK OF DEATH OR
SERIOUS INJURY: Before
installing a child seat on the
front passenger seat, check
that the airbag has been deacti-
vated (please refer to “Child safety:
front passenger airbag deactivation
and activation” in Section 1).
CHILD SAFETY: fitting a child seat (4/5)
View of the utility version installation
1.53
Utility version
Type of child seat
Weight of
the child
Seat size ISOFIX
Front passenger
seat (1) (2)
Rear-facing shell
seat
Groups 0 or 0 +
< 10 kg and
< 13 kg
E U - IL
Shell seat/rear-facing
seat
Groups 0+ and 1
< 13 kg and 9 to
18 kg
C, D U - IL
Forward-facing seat
Group 1
9 to 18 kg A, B, B1 U - IUF - IL
Booster seat
Groups 2 and 3
15 to 25 kg and
22 to 36 kg
–U
(1) RISK OF DEATH OR SERIOUS INJURY: Before installing a child
seat on the front passenger seat, check that the airbag has been deacti-
vated (please refer to “Child safety: front passenger airbag deactivation
and activation” in Section 1).
The table below summarises the information already shown on the diagram on
the previous page, to ensure the regulations in force are respected.
U = Seat which allows a child seat with
“Universal” approval to be installed
using a seat belt; check that it can
be fitted.
UD = Seat which only allows a rear-
facing standardised “Universal”
seat to be installed using a seat
belt.
IUF/IL = On equipped vehicles, seat
which allows an approved
“Universal/semi-universal” or
“vehicle specific” child seat to
be attached using the ISOFIX
system; check that it can be
fitted.
(2) Raise the seat to the maximum and
position it as far back as possible,
tilting the seatback slightly (approxi-
mately 25°).
CHILD SAFETY: fitting a child seat (5/5)
1.54
CHILD SAFETY: deactivating, activating the front passenger airbag (1/3)
Deactivating the front
passenger airbags
(on equipped vehicles)
You must deactivate the devices in ad-
dition to the front passenger seat belt
before fitting a child seat in the front
passenger seat.
To deactivate the airbags : when the
vehicle is stationary, push and turn
lock 1 to position OFF.
With the ignition on, you must check
that the
] warning light on the cen-
tral display 2 is well lit and, (depend-
ing on the vehicle), that the message
“airbag passenger deactivated” is dis-
played.
This light remains permanently lit to
let you know that you can fit a child
seat.
1
2
The passenger air bag must
only be deactivated or acti-
vated with the ignition off.
If it is interfered with when
the vehicle is being driven, indicator
lights
å and © will come
on.
Switch the ignition off then on again
to reset the air bag in accordance
with the lock.
1.55
3
CHILD SAFETY: deactivating, activating the front passenger airbag (2/3)
The markings on the dashboard and
labels A on each side of the passen-
ger sun visor 3 (example: label shown
above) remind you of these instruc-
tions.
A
A
DANGER
Since operation of the front
passenger airbag is not
compatible with the position
of a rear-facing child seat, NEVER
fit a restraint system for a rear-fac-
ing child in a seat protected by an
ACTIVATED front AIRBAG. This
can cause the CHILD’S DEATH or
SERIOUS INJURY.
1.56
CHILD SAFETY: deactivating, activating the front passenger airbag (3/3)
Activating the front
passenger air bags
You should reactivate the airbags as
soon as you remove the child seat from
the front passenger seat to ensure the
protection of the front passenger in the
event of an impact.
To reactivate the airbags : when the
vehicle is stationary, push and turn
lock 1 to position ON.
With the ignition switched on, you must
check on the display 2 that the warning
light
] is out and that the warning
light
comes on after each start-
up for around 60 seconds.
The front passenger seat belt additional
restraint systems are activated.
Operating faults
It is forbidden to fit a rear-facing child
seat to the front passenger seat if the
airbags activation/deactivation system
is faulty.
Allowing any other passenger to sit in
that seat is not recommended.
Contact your approved dealer as soon
as possible.
The passenger airbag must
only be deactivated or acti-
vated when the vehicle is
stationary.
If it is interfered with when the ve-
hicle is being driven, indicator lights
å and © will come on.
Switch the ignition off then on again
to reset the airbag in accordance
with the lock position.
1
2
DANGER
Since operation of the front
passenger airbag is not
compatible with the position
of a rear-facing child seat, NEVER
fit a restraint system for a rear-fac-
ing child in a seat protected by an
ACTIVATED front AIRBAG. This
can cause the CHILD’S DEATH or
SERIOUS INJURY.
1.57
Height and reach adjustment
Pull lever 1 and move the steering
wheel to the required position.
Then, push the lever back fully, beyond
the point of resistance to lock the steer-
ing wheel.
Make sure that the steering wheel is
correctly locked.
Power-assisted steering
The variable power-assisted steering
system is equipped with an electronic
control system which alters the level of
assistance to suit the vehicle speed.
Steering is made easier during parking
manoeuvres (for added comfort) whilst
the force needed to steer increases
progressively as the speed rises (for
enhanced safety at high speeds).
STEERING WHEEL/POWER-ASSISTED STEERING
For safety reasons, only
adjust the steering wheel
when the vehicle is station-
ary.
1
Never switch off the igni-
tion when travelling down-
hill, and avoid doing so in
normal driving (assistance
is not provided).
Never leave the steering wheel on
full lock when the vehicle is station-
ary.
With the engine switched off, or if
there is a system fault, it is still pos-
sible to turn the steering wheel. The
force required will be greater.
A noise may be heard when the
steering wheel is moved quickly.
This is normal.
1.58
DRIVING POSITION: LEFT-HAND DRIVE (1/2)
1
2
3 4
5
7
12
2
1
13
14
16
19
15
18
21
24
23
22
25
20
8
9
10
6
17
11
1.59
DRIVING POSITION: LEFT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Stalk for:
– direction indicator lights,
– exterior lights,
– rear fog light.
4 Instrument panel.
5 Driver’s air bag and horn location.
6 Ambiance selection switch.
7 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
8 Multimedia touch screen or radio.
9 – Central door locking/unlocking
controls.
– Hazard warning lights switch.
10 Centre air vents.
11 Fragrance diffuser.
12 Location for passenger air bag.
13 Glovebox.
14 Air-conditioning control.
15 Card reader RENAULT.
16 Accessories socket.
17 Gear lever.
18 Handbrake.
19 Cruise control/speed limiter control.
20 ECO mode activation/deactivation
control.
21 Engine start/stop button.
22 Cruise control/speed limiter controls.
23 Control for adjusting steering wheel
height.
24 Bonnet release control.
25 Controls for:
– unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.
1.60
DRIVING POSITION: RIGHT-HAND DRIVE (1/2)
2 3
10
11
19
1
8
2
13
20
12
14
5
15
1
23
7
18
9
21
22
24
25
6
1617
4
1.61
DRIVING POSITION: RIGHT-HAND DRIVE (2/2)
The equipment fitted, described below, DEPENDS ON THE VERSION AND COUNTRY.
1 Side air vent.
2 Side window demister outlet.
3 Location for passenger air bag.
4 Fragrance diffuser.
5 Centre air vents.
6 Multimedia touch screen or radio.
7 – Central door locking/unlocking
controls.
– Hazard warning lights switch.
8 Ambiance selection switch.
9 Stalk:
– direction indicator lights,
– exterior lights,
– rear fog light.
10 Location for driver’s air bag and
horn.
11 Instrument panel.
12 – Windscreen wiper/washer stalk,
– On-board computer information
readout control and vehicle set-
tings personalisation menu.
13 Controls for:
– unlocking the charging flap and
the charging socket;
– headlight beam height remote ad-
justment;
– lighting dimmer for control instru-
ments;
– activation/deactivation and selec-
tion of pedestrian warning noise.
14 Cruise control/speed limiter controls.
15 Control for adjusting steering wheel
height.
16 Engine start/stop button.
17 Card reader RENAULT.
18 Accessories socket.
19 Handbrake.
20 Cruise control/speed limiter control.
21 ECO mode activation/deactivation
control.
22 Gear lever.
23 Air-conditioning control.
24 Glovebox.
25 Bonnet release control.
1.62
Instrument panel A: lights up when
the headlamps are switched on. The
brightness can be adjusted by turning
the control knob 1.
In some cases, the appearance of a
warning light is accompanied by a mes-
sage.
WARNING LIGHTS (1/3)
The © warning light means
you should drive very carefully to
an approved dealer as soon as pos-
sible. If you fail to follow this recom-
mendation, you risk damaging your
vehicle.
A
å
Air bag warning light
This comes on when the igni-
tion is switched on and goes out after a
few seconds.
If it does not light up when the ignition
is switched on, or if it lights up when the
engine is running, it indicates a fault in
the system.
Contact your approved Dealer as soon
as possible.
}
Handbrake “on” warning
light
Please refer to “Handbrake” section in
Section 2.
u
Side light tell-tale light
á
Main beam headlight tell-tale
light
k
Dipped beam headlight tell-
tale light
f
Rear fog light tell-tale light
c
Left-hand direction indicator
tell-tale light
b
Right-hand direction indica-
tor tell-tale light
If no lights or sounds are ap-
parent, this indicates a fault
in the instrument panel. This
indicates that it is essential
to stop immediately (as soon as traf-
fic conditions allow). Ensure that the
vehicle is correctly immobilised and
contact an approved Dealer.
The û warning light re-
quires you to stop immedi-
ately, for your own safety,
as soon as traffic conditions allow.
Switch off the engine and do not
restart it. Contact an Authorised
Dealer.
1
The presence and operation of the warning lights DEPEND ON THE EQUIPMENT AND COUNTRY.
1.63
WARNING LIGHTS (2/3)
û
STOP light
This lights up when the ignition
is switched on and goes out as soon as
the engine is started. It comes on with
other warning lights and/or messages,
and is accompanied by a beep.
It requires you to stop immediately, for
your own safety, as soon as traffic con-
ditions allow. Switch off the engine and
do not restart it.
Contact an approved Dealer.
D
Brake circuit fault warning
light
If it comes on during braking and is ac-
companied by the
û warning light
and a beep, it indicates that the fluid
level in the circuit is low or that there is
a braking system fault. Stop as soon as
traffic conditions allow and contact an
authorised dealer.
Ú
Secondary 12 V battery
charge warning light
If it comes on together with the
û
warning light and a beep, this means
that the electrical circuit is overcharged
or discharged.
The presence and operation of the warning lights DEPEND ON THE EQUIPMENT AND COUNTRY.
©
Warning light
This lights up when the ignition
is switched on and goes out as soon as
the engine is started. It can light up in
conjunction with other warning lights
and/or messages on the instrument
panel.
It means you should drive very care-
fully to an approved dealer as soon as
possible. If you fail to follow this recom-
mendation, you risk damaging your ve-
hicle.
ß
Front seat belt reminder
warning light
It lights up on the central display when
the engine is started and, if the driv-
er’s seat belt is not fastened, the light
flashes and a beep sounds for about
two minutes when the vehicle reaches
a speed of approximately 12 mph
(20 km/h).
Ð Ï
Cruise control and
speed limiter indica-
tor lights
Refer to the information on “Cruise con-
trol/speed limiter” in Section 2.
A
1.64
Electrotechnical system
warning light
When the warning light comes on, this
indicates that the traction battery tem-
perature is too low or that the engine or
traction battery temperature is too high.
Opt for a calmer driving style.
The warning light can lead to a drop
in vehicle performance.
If it comes on when you start the vehi-
cle, this indicates a fault in the second-
ary 12 V battery.
Low traction battery level
warning light
It flashes when the traction battery
charge level has reached the reserve
threshold. Please see the informa-
tion on “Displays and indicators” in
Section 1.
ECO mode function light
This lights up when the function is ac-
tivated.
WARNING LIGHTS (3/3)
Electrotechnical system
warning light
If it lights up while driving, this means
there is an electrotechnical fault in the
“400 Volt” electrical circuit. Please see
an authorised dealer as soon as pos-
sible.
Electronic Stability Program
(ESC) and traction control
system warning light
There are several reasons for the warn-
ing light coming on: please refer to the
information on “Driver correction de-
vices and aids” in Section 2.
Tyre pressure loss warning
Please refer to the information
on the “Tyre pressure loss warning” in
Section 2.
ð
Seat heating indicator light
Refer to the information on the
“Front seats” in Section 1.
2 Door(s) open warning light
x
Anti-lock braking warning
light
This lights up when the ignition is
switched on and goes out after a few
seconds.
If it does not go out after the ignition is
switched on, or lights up when driving,
there is a fault with the ABS. Braking
will then be as normal, without the ABS.
Contact an approved Dealer as soon as
possible.
The presence and operation of the warning lights DEPEND ON THE EQUIPMENT AND COUNTRY.
A
1.65
DISPLAYS AND INDICATORS (1/2)
You may customise your instrument
panel A with content and colours of
your choice.
Press the switch 1 repeatedly to obtain
the desired display.
Charge meter 2
Please refer to the information on the
“Charge meter” in Section 2.
The presence and operation of the display and indicators DEPENDS ON THE LEVEL OF EQUIPMENT AND THE COUNTRY.
Message indicating vehicle
ready for driving 3
The message READY comes on when
the engine is started.
Speedometer 4
Vehicle speed is limited to approxi-
mately 80 mph (135 km/h).
Indicator of charging
programming and/or air
conditioning 5
A
1
2
4
6
3
5
On-board computer display 6
Please refer to the information on the
“Trip computer: general information” in
Section 1.
Instrument panel in miles
It is possible to switch to km/h.
On the multimedia display, select
“Menu”, “System ”, “System settings ”,
“Set units ” and confirm. To return to the
previous mode, repeat the same opera-
tion.
1.66
DISPLAYS AND INDICATORS (2/2)
The presence and operation of the display and indicators DEPENDS ON THE LEVEL OF EQUIPMENT AND THE COUNTRY.
9
11
Estimated range 7
Remaining charge time 8
from about 95% charge, the remaining
charge time is no longer displayed.
Opening element warning
light 9
Shows when a door or the tailgate is
open or not closed properly.
7
Charge level 12
The gauge indicates the level of energy
remaining.
Reserve level 13
This indicates that the traction battery
is at approximately 12% charge. The
warning light 14
Ṏ comes on, along
with a beep. The charge level 12 and
range 7 turn orange.
To optimise your range, please see the
information on “Recommendations:
saving energy” in Section 2.
Immobilisation threshold imminent
When the battery reaches less than 6%
charge, a beep comes on and the warn-
ing light 14
Ṏ flashes on and off.
When the charge level reaches 5%, the
range value is no longer displayed.
Motor performance gradually de-
creases until the vehicle comes to a
stop.
Refer to the information on “Towing” in
Section 5.
Traction battery charge
load 10
Charging cable “Plugged In”
warning light 11
This comes on when the charging cord
is plugged into the vehicle.
13
12
14
Time remaining : 02:30
8
10
1.67
TRIP COMPUTER: general information (1/2)
Trip computer 1
Depending on the vehicle, this includes
the following functions:
– distance travelled;
– journey parameters;
– information messages;
– operating fault messages (con-
nected to the warning light
©);
– warning messages (connected to the
® warning light).
All these functions are described on the
following pages.
Display selection keys 2
and 3
Scroll through the following information
upwards (key 2) or downwards (key 3)
by pressing briefly and successively
(the display depends on the vehicle
equipment and country).
a) total mileage and trip mileage re-
corder;
b) journey parameters:
– current energy consumption;
– total energy consumption and
distance travelled since the last
reset;
– average energy consumption and
average speed.
c) service interval;
d) tyre pressure reset;
e) trip log, operating faults and informa-
tion message readout;
f) depending on the vehicle and only
when stopped, settings customisa-
tion menu:
– clock;
– language;
– automatic locking of the doors
while driving;
– rear windscreen wiping in reverse
gear;
– switching off the instrument panel
when charging;
g) depending on the vehicle and only
when stopped, programming menu:
– charging; activation and setting
the start time;
– Air conditioning; activation and
setting the start time.
3
2
1
1.68
TRIP COMPUTER: general information (2/2)
Trip mileage resetting
With “trip mileage recorder” selected on
the display, press the button 2 or 3 until
the mileage recorder resets to zero.
Resetting the journey
parameters (reset button)
with the display showing one of the
journey parameters, press button 2 or 3
until the display is reset.
Automatic resetting of the
journey parameters
Resetting occurs automatically when
the maximum value of any of the pa-
rameters is exceeded.
Reading energy consumption
values
Some vehicle equipment items con-
sume energy: the energy consumed
by the vehicle may therefore differ from
the energy consumed on the electric
counter.
Interpreting some of the
values displayed after
resetting
The values showing average energy
consumption and average speed will
become more stable and reliable the
further you have travelled since the last
time the Reset button was pressed.
3
2
Some on-board computer infor-
mation appears on the navigation
system display.
Resetting the mileage recorder, the
trip settings, etc. is done simulta-
neously on the on-board computer
and the navigation system.
Resetting the estimated
range
After a full recharge of the traction bat-
tery, you can select two types of reset-
ting: manual or automatic.
Manual reset
With one of the trip parameters selected
on the display, press and hold one of
buttons 2 or 3 to reset the estimated
range to about 80 miles (130 km).
Automatic reset
The range is automatically reset at the
end of a full recharge of the traction
battery to a value calculated based on
the energy consumption over the last
125 miles (200 km).
1.69
ON-BOARD COMPUTER: trip settings (1/3)
Examples of selections Interpreting the display selected
a) Total mileage and trip mileage recorder.
101778 km
112.4 km
Totals
b) Journey parameters.
20 kWh Energy consumed since the last reset.
522 km
Distance travelled since the last reset.
Averages
From last reset.
14,6 kWh/100km
Average energy consumption.
The value is displayed after having travelled at least 400 metres since
the last reset.
48 km/h
Average speed since the last reset.
The value is displayed after driving 400 metres.
Direct consump’n
Current energy consumption.
12 kW
The display of information shown below DEPENDS ON THE VEHICLE EQUIPMENT AND COUNTRY.
1.70
ON-BOARD COMPUTER: trip settings (2/3)
Examples of selections Interpreting the display selected
Service in
c) Service interval.
Distance remaining until the next service (displayed in miles/kilome-
tres), then when the service nears, several scenarios are possible:
– distance/time remaining less than 900 miles (1,500 km) or one
month: the message “Service in” is displayed accompanied by the
distance or time;
– imminent service: the message “Schedule a service” is displayed,
accompanied by the nearest term (distance or time);
– mileage before service equal to 0 km/miles or service date
reached: the message “Carry out service” is displayed accompa-
nied by warning light
©.
The vehicle requires a service as soon as possible.
1,210 miles
or 3 months
Resetting the display after the service in accordance with the maintenance schedule.
The service interval must only be reset after a service which complies with the recommendations in the maintenance schedule.
Special note: To reset the service interval, press and hold one of the display reset buttons for approximately 10 seconds until
the display shows the mileage permanently.
The display of information shown below DEPENDS ON THE VEHICLE EQUIPMENT AND COUNTRY.
1.71
ON-BOARD COMPUTER: trip settings (3/3)
The display of information shown below DEPENDS ON THE VEHICLE EQUIPMENT AND COUNTRY.
Examples of selections Interpreting the display selected
LEARNING THE TYRE
PRESSURE
d) Reset the tyre pressure.
Please refer to the information on the “Tyre pressure loss warning” in
Section 2.
Passenger airbag off
e) Trip log.
Successive display:
– information messages;
– operating fault messages.
1.72
TRIP COMPUTER AND WARNING SYSTEM: information messages
Examples of messages Interpreting the display selected
«Disconnect cable to start up» Indicates that the charging cord is still plugged into the vehicle.
«Please insert keycard» Indicates that the cardRENAULT is not in the reader.
«Steering wheel not locked» Indicates that the steering column has not been locked.
«Apply brakes» Follow these instructions: risk of damage to the motor.
«Check connections»
Unplug, then plug in the vehicle.
If the message still shows, this may be caused by the external charging conditions
or by the home installation.
«Check charging post»
Indicates a possible electrical fault or a defective charging cable: change the charg-
ing terminal or location or have the cable checked.
«Power cut while charging»
Indicates an electrical fault while charging. Restart charging.
If this does not work, have the electrical installation checked.
«Charging refused no contract» Charging prohibited by your battery rental organisation. Rectify the situation.
These can help in the vehicle starting phase, or give information about a selection or a driving status.
Examples of information messages are given in the following pages.
1.73
TRIP COMPUTER AND WARNING SYSTEM: operating fault messages
These appear with the © warning light and mean that you should drive very carefully to an authorised dealer as
soon as possible. If you fail to follow this recommendation, you risk damaging your vehicle.
They disappear when the display selection key is pressed or after several seconds and are stored in the computer log. The
©
warning light stays on. Examples of operating fault messages are given in the following pages.
Examples of messages Interpreting the display selected
«Check airbag» Indicates a fault in the restraint system in addition to the seat belts. In the event of an
accident, it is possible that they may not be triggered.
«Elec. System to check» Indicates a fault on one of the pedal sensors or in the 12 V battery management
system.
«Check braking system» Indicates wear or the need to check the braking system.
«Vehicle plug to be checked» Indicates overheating at the vehicle-side charging socket. Wait for about 20 minutes
and try again. If this does not work, contact an authorised dealer.
«Elec. System to check» Indicates a fault in the traction system.
«Always charging» Indicates a fault on the traction battery recharge system.
1.74
TRIP COMPUTER AND WARNING SYSTEM: warning message
These appear with the warning light û and require you to stop immediately, for your own safety, as soon as traffic
conditions allow. Stop your engine and do not restart it. Contact an Authorised Dealer.
Examples of warning messages are given in the following pages. Note: the messages appear on the display either individually
or alternately (when there are several messages to be displayed), and may be accompanied by a warning light and/or a beep.
Examples of messages Interpreting the display selected
«Braking system fault» Indicates a fault in the braking system.
«Power steering fault» Indicates a fault in the steering.
«Electrical motor fault» Indicates that the vehicle is losing power.
«Electrical fault danger» Indicates a fault in the electric system.
“ PUNCTURE “ Indicates that at least one wheel is punctured or severely underinflated.
1.75
CLOCK AND EXTERIOR TEMPERATURE (1/2)
– the minutes flash - press buttons 1
and 2 to set the minutes;
– hold down button 1 or 2 to confirm
the minutes setting. Your settings are
now saved.
Resetting the clock A
To access the display 3 for setting the
time:
– press button 1 or 2 a few times to
obtain the menu “Time settings”.
Wait for a few seconds.
– hold down button 1 or 2 - the hours
flash;
– press buttons 1 and 2 to set the hour;
– hold down button 1 or 2 to confirm
the hour setting;
If the power supply is cut (battery
disconnected, supply wire cut, etc.),
the clock must be reset.
We recommend that you do not
adjust these settings while driving.
9°C 12:00
3
A
1
2
1.76
External temperature
indicator
As ice formation is related
to climatic exposure, local
air humidity and temperature, the
external temperature alone is not
sufficient to detect ice.
External temperature
indicator
Special note:
When the outside temperature is – 3°C
to + 3°C, the °C characters flash (sig-
nalling a risk of ice on the road).
B
End
Clock
Resetting the clock B
The time setting is done automatically.
You may, however, change this.
On the display B, select “Menu”,
“System ” then “Time settings”.
Set the hours and minutes.
Then confirm your choice.
B
CLOCK AND EXTERIOR TEMPERATURE (2/2)
1.77
REAR-VIEW MIRRORS
Interior rear view mirror
Its position can be adjusted.
When driving at night, to avoid being
dazzled by the headlights of the vehicle
behind, depress the little lever located
behind rear view mirror 2.
Door mirrors with electrical
adjustment:
With the ignition on, turn button 1:
– position A to adjust the left-hand
door mirror;
– position C to adjust the right-hand
door mirror;
B is the inactive position.
B
A
C
1
2
Objects observed in the
door mirror glass are actu-
ally closer than they appear.
For your safety, take this
into account in order to correctly
assess the distance before any ma-
noeuvre.
For safety reasons, carry
out any adjustments when
the vehicle is stationary.
Heated door mirrors
When the engine is started, mirror de-
icing is activated with the rear screen
de-icing/demisting.
Folding door mirrors
Move button 1 to position D to fold the
door mirrors in. To reset them for dri-
ving, return to position B.
If you fold the door mirrors in manually
before resetting them to driving posi-
tion B, you must first turn button 1 to
position D.
D
1.78
AUDIBLE AND VISUAL SIGNALS
Horn
Press steering wheel boss A.
Headlight flasher
Pull stalk 1 towards you to flash the
headlights.
é
Hazard warning lights
Press switch 2. This switch il-
luminates all four direction indicators
and the side-mounted indicator lights
simultaneously. It must only be used in
an emergency to warn drivers of other
vehicles that you have had to stop in
an area where stopping is prohibited or
unexpected or that you are obliged to
drive under special conditions.
Depending on the vehicle, the hazard
warning lights may come on automati-
cally under heavy deceleration. You can
switch them off by pressing switch 2.
Direction indicators
Move stalk 1 parallel to the steering
wheel and in the direction you are going
to turn it.
One-touch mode
When driving, it is possible that the
steering wheel may not be turned suf-
ficiently to return the stalk automatically
to its starting position.
In this case, briefly turn stalk 1 to the in-
termediate position, then release it: the
stalk returns to its original point and the
indicator light flashes three times.
A
2
1
1.79
PEDESTRIAN HORN
Electric vehicles are particularly quiet.
This system enables you to warn
people of your presence – especially
pedestrians and cyclists.
The system is activated automatically
when the engine is started. The sound
triggers when the vehicle speed is be-
tween 1 and 20 mph.
Deactivating the system
With the engine running, press the
switch 1 to deactivate the function. The
warning light 2 in the switch 1 comes
on.
Activating the system
With the engine running, press the
switch 1 to activate the function. The
warning light 2 in the switch 1 goes out.
System activated:
– it goes on standby automatically
when the vehicle speed is above ap-
proximately 20 mph (30 km/h);
– The system is activated automati-
cally when the vehicle is being driven
at a speed below approximately
20 mph (30 km/h).
2
Warning noise selection
– Keep switch 1 pressed down.
The various sounds will be played in
succession;
– release switch 1 on the sound of
your choice.
1
1.80
EXTERIOR LIGHTING AND SIGNALS (1/3)
Before driving at night, check that the electrical equipment is operating
correctly and adjust the headlight beams (if your vehicle is not carrying
its normal load). As a general precaution, check that the lights are not ob-
scured (by dirt, mud, snow or objects being transported).
31
k
Dipped beam
headlights
Manual operation
Turn the ring 2 until the symbol is oppo-
site mark 3. This indicator light on the
instrument panel comes on.
Automatic operation
(depending on vehicle)
Turn ring 2 until the AUTO symbol is op-
posite mark 3: with the engine running,
the dipped beam headlights switch on
or off automatically depending on the
brightness of the light outside, without
any action on stalk 1.
2
If driving on the left in a left-hand
drive vehicle (or vice versa), drivers
must have the lights adjusted by an
authorised dealer for the duration of
the trip.
1
u
Side lights
Turn the ring 2 until the symbol
is opposite mark 3. This indicator light
on the instrument panel comes on.
Daytime running lights
The daytime running lights come on
automatically with no action on stalk 1
when the engine is started, and they go
off once the engine is switched off.
1.81
EXTERIOR LIGHTING AND SIGNALS (2/3)
Switching off the lights
There are two possibilities:
– manually, move ring 2 to position 0;
– the lights will go out automatically
when the engine is switched off, the
driver’s door is opened or the vehicle
is locked. In this case, the next time
the engine is started the lights will be
switched back on according to the
position of the ring 2.
NB: if the fog lights are lit, the lights are
not switched off automatically.
Lights-on reminder buzzer
A warning beep sounds when the driv-
er’s door is opened to warn you that the
lights are still on.
“See-me-home lighting”
function
Depending on the vehicle, this func-
tion allows you to briefly switch on the
dipped beam headlights (to provide
light when opening a gate, etc.).
With the engine and lights switched
off and the ring 2 in position 0, pull the
stalk 1 towards you: the dipped beam
headlights come on for approximately
thirty seconds. To increase this dura-
tion, you may pull the stalk up to four
times (total time restricted to approxi-
mately two minutes).
To switch off the lights before they go
out automatically, turn ring 2 to any po-
sition, then return it to position 0.
1 2
á
Main beam headlights
With the dipped beam head-
lights lit, pull stalk 1 towards you. This
indicator light on the instrument panel
comes on.
To return to the dipped headlight posi-
tion, pull stalk 1 towards you again.
1.82
EXTERIOR LIGHTING AND SIGNALS (3/3)
When driving in fog or snow, or
when transporting objects which are
higher than the roof, the headlights
do not come on automatically.
The driver remains in full control of
switching on the fog lights: the indi-
cator lights on the instrument panel
inform you whether the fog lights
are lit (indicator light on) or not (indi-
cator light off).
f
Rear fog light
Turn centre ring 4 on the stalk
until the symbol faces mark 5, then re-
lease it.
Operation of the fog lights depends on
the exterior lighting selected, and an in-
dicator light will light up on the instru-
ment panel.
To avoid inconveniencing other road
users, remember to switch off the rear
fog light when it is no longer needed.
Switching off the lights
Turn the central ring 4 again to align
marker 5 with the symbol. The warning
light on the instrument panel goes out.
The rear fog lights switch off when the
exterior lights are switched off.
4
1
2
5
1.83
For manual settings
Examples of positions for adjusting control A according to the load
0 Driver alone or with front passenger
1
Driver with one front passenger and two or
three rear passengers
2
Driver with one front passenger, three rear
passengers and luggage
2
Driver with luggage or load reaching the
maximum authorised load weight
3
Driver and luggage (reaching the maximum
permissible all-up weight)
4 Do not use
On vehicles fitted with this function,
control A allows you to adjust the height
of the beams according to the load.
Turn control A downwards to lower the
headlights and upwards to raise them.
For vehicles not fitted with control A,
adjustment is automatic.
HEADLIGHT BEAM ADJUSTMENT
A
If driving on the left in a left-hand drive vehicle (or vice versa), drivers must have
the lights adjusted by an authorised dealer for the duration of the trip.
1.84
Vehicles with automatic wiper
function
A park
B automatic wiper function.
When this position is selected, the
system detects water on the wind-
screen and triggers the wipers at a
suitable wiping speed. It is possi-
ble to change the triggering thresh-
old and the time sweeps by turning
ring 2:
– E : minimum sensitivity
– F : maximum sensitivity
NB: in foggy weather or during
snowfalls, the wiping is not automati-
cally triggered and remains under
the driver’s control.
C normal wiping speed
D fast wiping speed
Special note
When driving the vehicle, the wiping
speed slows down whenever the ve-
hicle stops. For example, fast wiping
speed will slow to normal wiping speed.
As soon as the vehicle moves off,
wiping will return to the speed originally
selected.
If stalk 1 is operated, it overrides and
cancels the automatic function.
Vehicle fitted with intermittent
windscreen wipers
A park
B intermittent wiping
The wipers will pause for several
seconds between sweeps. It is
possible to change the time be-
tween sweeps by turning ring 2.
C normal wiping speed
D fast wiping speed
WINDSCREEN WASH/WIPE (1/2)
1
A
B
C
D
For all vehicles, position C can be
accessed with the ignition on and
positions B and D can only be ac-
cessed with the engine running.
1
E
F
2
1.85
Windscreen washer
With the ignition on, pull stalk 1 then
release.
A brief pull will trigger a single sweep
of the wipers, in addition to the wind-
screen washer.
A longer pull will trigger three sweeps
of the wipers followed, a few seconds
later, by a fourth, in addition to the wind-
screen washer.
WINDSCREEN WASH/WIPE (2/2)
In freezing or snowy weather, ensure
they are not stuck to the windscreen
(including the central area located
behind the interior rear-view mirror)
and the rear screen before starting
the wipers (risk of motor overheat-
ing).
1
A
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in position A (off).
Risk of injury.
Before any action on the
windscreen (washing the
vehicle, de-icing, cleaning
the windscreen, etc.) return
stalk 1 to position A (off).
Risk of injury and/or damage.
1
Check the condition of the wiper
blades. You are responsible for their
service life:
– they must remain clean: clean
the blades, windscreen and
rear screen regularly with soapy
water;
– do not use them when the wind-
screen or rear screen are dry;
– free them from the windscreen or
rear screen when they have not
been used for a long time.
In all cases, replace them as soon
as they begin to lose efficiency: ap-
proximately once a year.
1.86
REAR SCREEN WASH/WIPE
1
2
Check the condition of the wiper
blades. You are responsible for their
service life:
– they must remain clean: clean
the blades, windscreen and
rear screen regularly with soapy
water;
– do not use them when the wind-
screen or rear screen are dry;
– free them from the windscreen or
rear screen when they have not
been used for a long time.
In all cases, replace them as soon
as they begin to lose efficiency: ap-
proximately once a year.
Before using the rear wiper, check
that no object obstructs the travel of
the blade.
Do not use the wiper arm to open or
close the tailgate.
p
Rear screen washer/
wiper
With the ignition on, push the stalk.
Y
Rear screen wiper
With the ignition on, turn ring A
on stalk 1 to align the symbol with
mark 2 then release it.
To stop the operation, pivot ring A
again.
Wiping frequency varies with vehicle
speed.
A

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