Get Getting to know your vehicle -> ELECTRIC VEHICLE: charging Guide for Renault Zoe 4 Door First Generation (2012-2018)

1.8

ELECTRIC VEHICLE: charging (1/8)

Charging schematic diagram

1 Electric charging connection

2 Charging cord

3 Specific wall socket or recharging ter-

minal

If you have any questions regarding

the equipment needed for charging,

please ask an authorised dealer.

1.9

ELECTRIC VEHICLE: charging (2/8)

Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury

or electric shocks which could result in death.

Charging

Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).

In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charg-

ing socket, do not charge the vehicle. Fire hazard.

Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.

Never plug the charging cord into an adapter, multiple socket or extension lead.

The use of generators is prohibited.

Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.

Do not modify or perform any action on the installation during charging.

In the event of an impact, even slight, against the charging socket or valve, have them checked by an authorised dealer as

soon as possible.

Take care of the cord: do not tread on it, immerse it in water or pull on it or let anything knock against it.

Check regularly that the charging cord is in good condition.

Do not use in the event of any damage to the charging cord (corrosion, discolouring, cuts, etc.) or to the unit. Please see an

authorised dealer for a replacement.

1.10

Charging cord A

This cord, designed for specific wall

sockets or public terminals, enables the

standard charge of the traction battery.

ELECTRIC VEHICLE: charging (3/8)

Always read the charging cord instruc-

tions carefully before using it B.

Charging cord B

This cord allows:

– standard charge, on a socket used

only for the vehicle (14A charge);

– occasional charge using a domestic

socket, when you are not at home,

for example (10A charge).

Sockets must be fitted as stated in the

instructions in the instructions supplied

with the charging cord B.

If a charging cord malfunctions

during the charging process (red

warning light on the unit D), stop

charging immediately. Please refer

to the cord instructions.

We recommend that you use a

charging cord that enables a stand-

ard charge to charge the traction

battery.

Each charging cord is stored in a

bag in the boot of the vehicle.

Never leave the socket hanging by

the cord. Use the hooks C to attach

it.

1.11

Important recommendations for charging your vehicle

Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury

or electric shocks which could result in death.

Choice of charging cord

The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect

you against the risks of electric shock that can lead to death or fire.

For safety reasons, the use of a charging cord not recommended by the manufacturer is strictly forbidden. Failure to follow

this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your

vehicle, please consult an authorised dealer.

Installation

For a standard charge

– Using the charging cord A

Have a special wall socket installed by a qualified professional.

– Using the charging cord B

The socket used to charge electric vehicles (14A charge) must be fitted by a qualified professional. Read the instructions

provided with this product carefully.

For occasional charging (charging cord B)

With a domestic socket (10A charge)

Have a professional check that each socket to which you intend to connect the charging cord complies with the standards

and regulations in force in your country.

Please read the instructions that come with the charging cord carefully to learn about precautions you must take when using

the product and the technical specifications required when fitting the socket.

ELECTRIC VEHICLE: charging (4/8)

1.12

ELECTRIC VEHICLE: charging (5/8)

Avoid charging and parking your vehi-

cle in extreme temperatures (hot or

cold).

When the vehicle is parked for more

than seven days in temperatures below

about -25°C, charging the traction bat-

tery can become impossible.

When the vehicle is parked for more

than three months with near zero

charge, charging the battery can

become impossible.

To preserve the service life of your trac-

tion battery, avoid parking the vehi-

cle for more than one month with high

charge, especially when the weather is

very hot.

Favour charging the traction battery

after driving and/or in mild tempera-

tures. Otherwise, charging may take a

longer period of time or even become

impossible.

In the absence of any protection

against overvoltage, you are recom-

mended not to charge the vehicle in

stormy weather (lightning, etc).

To avoid disturbing the char-

ging monitoring system,

do not install any antistatic

strip to the vehicle.

Recommendations

– In high temperatures, try to park and

recharge the vehicle in a shaded/co-

vered location.

– Charging can be performed in the

rain or snow.

– Activating the air-conditioning in-

creases the charge duration period.

Note:

If in a snowy environment, remove

snow from the vehicle charging area

before plugging in or disconnecting.

Snow in the socket may block the in-

sertion of the charging cord plug.

Charging connection 1

The vehicle has a charging connection

located at the front of the vehicle.

1.13

ELECTRIC VEHICLE: charging (6/8)

– press the button 5 on the RENAULT

card or press the switch 4 to unlock

the charging flap 6.

On the instrument panel, a red warn-

ing light 10 comes on and the Z.E.

warning light 7 comes on in blue;

– open the valve 8;

– grab the handle 9;

Recharging the traction

battery

With the ignition off and the gear lever

in position P:

– take the charging cord located in the

boot of your vehicle;

– remove it from its storage bag;

– plug in the end of the cord to the

power supply;

– plug in the vehicle cord. The Z.E.

warning light 7 flashes rapidly;

– after you hear a locking click, check

that the charging cord is properly

plugged in. To check the locking, pull

gently on the handle 9.

The charging cord is automatically

locked with the vehicle. This will make it

impossible to unplug the cord from your

vehicle.

Make sure you fully uncoil the char-

ging cord to limit its heating.

Do not use an extension

lead, multiple socket or

adapter.

Fire hazard.

1.14

During charging, the Z.E. warning

light 7 flashes blue slowly.

During charging, the following infor-

mation is displayed on the instrument

panel:

– the energy level on the battery warn-

ing light 11;

– the battery refill rate;

ELECTRIC VEHICLE: charging (7/8)

– an estimate of the remaining charg-

ing time (this is not displayed after

about 95% charge);

– the instrument panel background

flashes blue;

– the warning light 12 indicates that

the cord is attached to the power

supply.

At the end of a full charge, the Z.E.

warning light 7 will remain blue. After

a few seconds, the whole display

switches off on the instrument panel.

You do not need to wait until the charge

is at reserve levels to recharge your

vehicle.

Operating fault

Impossible to charge the battery

This can be due to charging pro-

grammed at a time that conflicts with

your instantaneous load demand.

Cancel the charging programming

(refer to the information on “Electric

vehicle: charging programming” in

Section 1).

If no charge is programmed, contact an

authorised dealer.

The traction battery charging time depends on the amount of energy remaining

and the power delivered by the charging terminal. The information is displayed

on the instrument panel during charging. Please see the information on “Displays

and indicators” in Section 1.

In the event of a problem, we recommend that you replace it with an identical

cord. Please see an authorised dealer.

1.15

– unplug the charging cord from the

vehicle;

– close valve 8;

– close the charging flap 6 and press

down to lock. The red warning

light 10 on the instrument panel goes

off;

– unplug the cord from the power

supply;

– store the cord in its storage bag and

put away in the boot.

After pressing the charging cord un-

locking button, you have 30 seconds

to unplug it before it locks again.

ELECTRIC VEHICLE: charging (8/8)

Precautions to take when removing

from the socket

– Press the button 5 on the RENAULT

card or press the switch 4 to unlock

the vehicle charging cord;

– grab the handle 9;

Note:

Immediately after a long charge of the

traction battery, the cord may be hot.

Please use the handles.

It is imperative to follow the unplug-

ging steps in order.

Getting to know your vehicle -> ELECTRIC VEHICLE: charging for Your Renault Zoe 4 Door First Generation (2012-2018)

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