2012-2018 Renault Zoe 4 Door Getting to know your vehicle -> HANDS-FREE RENAULT CARD: use User Manual
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Getting to know your vehicle -> HANDS-FREE RENAULT CARD: use for Your Renault Zoe 4 Door First Generation (2012-2018)

1.22
HANDS-FREE RENAULT CARD: use (1/4)
Use
On equipped vehicles, in addition to
the functions of the above-mentioned
remote control RENAULT card, it can
be used to lock/unlock without using
the RENAULT card, when it is in access
zone 1.
1
Do not store the RENAULT card
anywhere it may come into contact
with other electronic equipment
(computer, PDA, phone, etc.) as this
could hinder its operation.
Driver’s responsibility
when parking or stopping
the vehicle
Never leave an animal,
child or adult who is not self-suffi-
cient alone in your vehicle, even for
a short time.
They may pose a risk to themselves
or to others by starting the engine,
activating equipment such as the
electric windows or locking the
doors, for example.
Also, in hot and/or sunny weather,
please remember that the tempera-
ture inside the passenger compart-
ment increases very quickly.
RISK OF DEATH OR SERIOUS
INJURY.
1.23
HANDS-FREE RENAULT CARD: use (2/4)
2
3
Unlocking the vehicle
With the RENAULT card in zone 1 and
the vehicle locked, press button 3 on
handle 2 on one of the two front doors:
the vehicle will unlock.
Pressing button 4 also unlocks all the
doors and the tailgate.
The hazard warning lights flash once
to indicate that the doors have been un-
locked.
Note: The vehicle cannot be locked
again for approximately three seconds
after unlocking by pressing button 3.
4
After unlocking the vehicle or the
boot only using the buttons of the
RENAULT card, remote locking and
unlocking in hands-free mode are
deactivated.
To reactivate the hands-free mode:
restart the vehicle.
1.24
HANDS-FREE RENAULT CARD: use (3/4)
Locking the vehicle
There are three ways to lock the vehi-
cle: remotely, using button 3, or using
the RENAULT card.
Remote locking
With the RENAULT card on you, and
doors and tailgate closed, move away
from the vehicle: it will lock automati-
cally once you have left zone 1.
Note: the distance at which the vehicle
locks depends on the surroundings.
The hazard warning lights flash twice
and a beep sounds to indicate that the
doors have locked.
The beep may be switched off. Please
contact an authorised dealer.
If a door or the tailgate is open or not
properly shut, or a card is in the passen-
ger compartment (or the card reader)
the vehicle will not lock. In this situation,
no beep sounds and the hazard war-
ning lights do not flash.
2
3
Locking using button 3
With the doors and boot closed, press
button 3 on one of the front door
handles. The vehicle will lock. If a
door or the boot is open or not closed
properly, the vehicle will quickly lock/
unlock.
NB:
– the card RENAULT must be within
the vehicle’s access zone (1 zone) to
be able to use the button for locking;
– the vehicle cannot be unlocked again
for approximately three seconds
after locking by pressing button 3.
1
1.25
With the engine running, if, after
having opened and closed a door, the
card is no longer in the passenger com-
partment, the message “Keycard not
detected” (accompanied by a beep
when the speed passes a certain level)
warns you that the card is no longer
in the vehicle. This avoids you driving
away after having dropped off a pas-
senger who has the card, for example.
The warning disappears when the card
is detected again.
HANDS-FREE RENAULT CARD: use (4/4)
Locking using the RENAULT card
With the doors and luggage compart-
ment closed, press button 5: the vehi-
cle will lock.
The hazard warning lights flash twice
to indicate that the doors have locked.
Note: the maximum distance at which
the vehicle locks depends on the sur-
roundings.
Special note:
The vehicle will not lock if:
– a door or the tailgate is open or not
properly closed;
– a card is still in zone 6 (or in the card
reader) and no other card is in the
external detection zone.
5
6
After locking/unlocking the vehicle
and the tailgate only using the but-
tons on the RENAULT card, remote
locking and unlocking in hands-free
mode are deactivated.
To reactivate the “hands-free” mode:
restart the vehicle.

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