2019-2024 Renault Zoe 4 Door Maintenance -> Bodywork maintenance User Manual
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Maintenance -> Bodywork maintenance for Your Renault Zoe 4 Door Third Generation (2019-2024)

BODYWORK MAINTENANCE (1/3)  
A well-maintained vehicle will last  
Observe the vehicle stopping distances  
when driving on gravelled surfaces to  
prevent paint damage.  
You should  
longer. It is therefore recommended to  
maintain the exterior of the vehicle reg-  
ularly.  
Wash your car frequently, with the  
engine off, with cleaning prod-  
ucts recommended by our Technical  
Department (never use abrasive prod-  
ucts). Rinse thoroughly beforehand  
with a jet:  
– spots of tree resin and industrial  
grime;  
– mud in the wheel arches and under-  
neath the body which forms damp  
patches;  
bird droppings, which cause a  
chemical reaction with the paint that  
rapidly discolours paintwork and  
may even cause the paint to peel  
off;  
Repair, or have repaired quickly, areas  
where the paint has been damaged, to  
prevent corrosion spreading.  
Your vehicle has been treated with very  
effective anti-corrosion products. It is  
nevertheless subject to various outside  
influences.  
Remember to visit the body shop pe-  
riodically in order to maintain your an-  
ti-corrosion warranty. Refer to the  
Maintenance Document.  
Corrosive agents in the atmosphere  
– atmospheric pollution (built-up and  
industrial areas);  
– saline atmospheres (near the sea,  
particularly in hot weather);  
– seasonal and damp weather condi-  
tions (e.g. road salt in winter, water  
from road cleaners, etc.).  
Respect local regulations about wash-  
ing vehicles (e.g. do not wash your ve-  
hicle on a public highway).  
If it is necessary to clean mechani-  
cal components, hinges, etc., spray  
them with products approved by our  
Technical Department to protect them  
after they have been cleaned.  
wash the vehicle immediately to  
remove these marks since it is im-  
possible to remove them by polish-  
ing;  
Minor impacts  
Abrasive action  
Dust and sand in the air, mud, road grit  
thrown up by other vehicles, etc.  
– salt, particularly in the wheel arches  
and underneath the body after driv-  
ing in areas where the roads have  
been gritted.  
You should take a number of minor pre-  
cautions in order to safeguard your ve-  
hicle against such risks.  
Withdraw the vegetable falls (resin, film  
etc.) from the vehicle regularly.  
We have selected special products  
to care for your vehicle and you can  
obtain these from the manufactur-  
er’s accessory outlets.  
4.10  
BODYWORK MAINTENANCE (2/3)  
What you should not do  
Wash the vehicle in bright sunlight or  
freezing temperatures.  
Vehicles with a matte paint  
finish  
This type of paint requires certain pre-  
cautions.  
Degrease or clean using  
high-pressure cleaning  
equipment or by spray-  
ing products not ap-  
proved by our Technical  
Department:  
Do not scrape off mud or dirt without  
pre-wetting.  
You should do the following  
Allow dirt to accumulate on the exterior.  
Wash the vehicle by hand using plenty  
of water, using a soft cloth or a gentle  
sponge.  
Allow rust to form following minor im-  
pacts.  
– mechanical components (e.g.:  
engine compartment);  
Using solvents not approved by our  
Technical Department to remove stains  
may damage the paintwork.  
Do not do the following  
Use wax-based products (polishing).  
Rub too hard.  
– the wheels (e.g. braking system  
components such as brake calli-  
pers);  
Do not drive in snow or muddy condi-  
tions without washing the vehicle, par-  
ticularly under the wheel arches and  
body.  
– the underbody;  
Wash the vehicle in a roller-type car  
wash.  
– the parts with hinges (e.g. inside the  
doors);  
Attach stickers to the paintwork (risk of  
leaving marks).  
– the painted plastic external fittings  
(e.g. bumpers).  
Doing this could give rise to corrosion  
or operational faults.  
Wash the vehicle  
using a high-pressure  
cleaning device.  
4.11  
BODYWORK MAINTENANCE (3/3)  
Using a roller type car wash  
Cleaning the headlights,  
sensors and cameras  
Cleaning stickers, decorative  
films, etc.  
Return the wiper stalk to the park po-  
sition. 1.106. Check the mounting of  
external accessories, additional lights  
and rear view mirrors, and ensure that  
the wiper blades are secured with ad-  
hesive tape.  
Use a soft cloth or cotton wool. If this  
does not clean them properly, moisten  
the cloth with soapy water, then wipe  
clean using a soft damp cloth or cotton  
wool.  
Finally, dry off carefully with a soft dry  
cloth.  
You should do the following  
Use a soft cloth or cotton wool.  
Moisten it slightly with soapy water,  
then always wipe clean with a soft cloth  
or cotton wool.  
Remove the radio aerial mast if your  
vehicle is fitted with this equipment.  
Finally, carefully dry off with a soft dry  
cloth.  
Do not use cleaning products con-  
taining alcohol or utensils (e.g.: a  
scraper).  
Remember to remove the tape and refit  
the antenna after washing.  
Do not do the following  
Use alcohol-based cleaning products.  
Use utensils (e.g. scraper).  
Rub too hard.  
Washing the vehicle  
Never wash the engine  
compartment, the charging  
connection or the traction  
battery with a high-pressure jet.  
Wash the vehicle  
using a high-pressure  
cleaning device.  
This risks damaging the electric  
circuit.  
Never wash the vehicle while it is  
charging.  
Risk of electric shock and a risk  
to life.  
4.12  

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