Get Practical advice Guide for Renault Zoe 4 Door Third Generation (2019-2024)

Section 5: practical advice

Tool kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tyre inflation kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Tyres (tyre and wheel safety, use in winter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5.2

5.3

5.6

Headlights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.10

Rear lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.11

Indicator lights (changing bulbs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.12

Interior lighting: changing bulbs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.13

“Hands-free” card: battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.15

Fuses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.17

Fitting a radio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.20

Wipers (replacing blades) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.21

Towing, breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.23

Operating faults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.26

5.1

TOOL KIT

1

A

2

The tools included in the tool kit depend

on the vehicle.

Tool kit A is located in the tray under

the luggage compartment carpet.

Lever 1

This locks or unlocks the wheel bolts

and tow eye.

Never leave tools unse-

cured in the vehicle: there

is a risk that they may be

thrown about during brak-

Tow eye 2

➥ 5.23.

ing. After use, check that all the

tools are correctly clipped into the

tool kit, then position it correctly in

its housing: there is a risk of injury.

If wheel bolts are supplied in the

tool kit, only use these bolts for the

emergency spare wheel: refer to the

label affixed to the emergency spare

wheel.

5.2

TYRE PRESSURE KIT (1/3)

B

Do not attempt to use the

inflation kit if the tyre has

been damaged as a result

of driving with a puncture.

The kit is only approved for

inflating the tyres of the ve-

hicle originally equipped

with the kit.

You should therefore carefully check

the condition of the tyre sidewalls

before any operation.

It must never be used to inflate

the tyres of another vehicle, or any

other inflatable object (rubber ring,

rubber boat, etc.).

A

Driving with underinflated, flat or

punctured tyres can be dangerous

and may make the tyre impossible

to repair.

Avoid spillage on skin when han-

dling the repair product bottle. If

droplets do leak out, rinse them off

with plenty of water.

This repair is temporary.

Keep the repair kit away from chil-

dren.

A tyre which has been punctured

should always be inspected (and re-

paired, where possible) as soon as

possible by a specialist.

Do not dispose of the empty bottle

in the countryside. Return it to your

approved dealer or to a recycling or-

ganisation.

The kit repairs tyres when

tread A has been dam-

aged by objects smaller

than 4 mm. It cannot repair

all types of puncture, such as cuts

larger than 4 mm, or cuts in tyre

sidewall B.

When taking a tyre which has been

repaired using this kit to be replaced,

you must inform the specialist.

The bottle has a limited service

life which is indicated on its label.

Check the expiry date.

When driving, vibration may be felt

due to the presence of the repair

product injected into the tyre.

Ensure also that the wheel rim is in

good condition.

Contact an approved dealer to re-

place the inflation tube and repair

product bottle.

Do not pull out the foreign body

causing the puncture if it is still in

the tyre.

5.3

TYRE PRESSURE KIT (2/3)

With the engine running and the

parking brake applied,

If a minimum pressure of 1.8 bar is

not reached after 15 minutes, repair

is not possible; do not drive the ve-

hicle but contact an approved dealer.

– Disconnect any accessories previ-

ously connected to the vehicle’s ac-

cessories sockets;

– Refer to the information on the in-

flation kit compressor located in

the boot of the vehicle and follow the

instructions;

– Inflate the tyre to the recommended

1

2

pressure ➥ 4.9;

Before using this kit, park

the vehicle at a sufficient

distance from traffic, switch

– After a maximum of 15 minutes, stop

inflating and read the pressure (on

pressure gauge 2);

on the hazard warning

Depending on the vehicle, in the event

of a puncture, use the kit located in the

boot or underneath the luggage com-

partment carpet.

lights, apply the handbrake, ask all

passengers to leave the vehicle and

keep them away from traffic.

Note: while the bottle is emptying (ap-

proximately 30 seconds), the pressure

gauge 2 will indicate briefly a pressure

of 6 bar, then the pressure drops.

Vehicle fitted with a tyre pressure

loss warning system

– Adjust the pressure: to increase

it, continue inflation with the kit; to

reduce it, press button 1.

In the event of under-inflation (punc-

If the vehicle is parked on

the hard shoulder, you must

warn other road users of

tures, under-inflation etc.), the

warning light appears on the instrument

panel. ➥ 2.18.



your vehicle’s presence

with a warning triangle or with other

devices as per the legislation apply-

ing to the country you are in.

5.4

TYRE PRESSURE KIT (3/3)

3

– Start immediately and drive at a

speed between 12 to 37 mph (20 to

60 km/h) in order to distribute the

product evenly in the tyre; after driv-

ing a distance of 2 miles (3 km), stop

and check the pressure.

Please be aware that a

poorly tightened or miss-

ing valve cap can make the

tyres less airtight and may

– If the pressure is higher than 1.3 bar

but lower than the recommended

pressure (refer to the label affixed to

the edge of the driver’s door), adjust

it. Otherwise, contact an approved

dealer: the tyre cannot be repaired.

lead to pressure loss.

Always use valve caps identical to

those fitted originally and tighten

them fully.

Precautions when using the

kit

The kit should not be operated for more

than 15 consecutive minutes.

The container must be replaced after

the first use even if liquid remains

inside.

Once the tyre is correctly inflated,

remove the kit: unscrew the inflation

adapter slowly from the container 3 to

prevent any product spatter and store

the container in plastic packaging to

prevent product leaks.

Following repair with the kit,

do not travel further than

120 miles (200 km). In addi-

tion, reduce your speed and

under no circumstances exceed

48 mph (80 km/h). The sticker,

which you must affix in a prominent

position on the dashboard, reminds

you of this.

Depending on the country or local

legislation, a tyre repaired with the

inflation kit may need to be replaced.

– Affix the driving recommendation

label (located under the container) to

the dashboard where the driver can

see it.

– Put the kit away.

Nothing should be placed

around the driver’s feet

as such objects may slide

under the pedals during

sudden braking manoeuvres and

obstruct their use.

– At the end of this initial inflation op-

eration, air will still escape from the

tyre. You must drive a short distance

in order to seal the hole.

5.5

TYRES (1/4)

The tyres are the only contact between

the vehicle and the road, so it is essen-

tial to keep them in good condition.

You must make sure that your tyres

conform to local road traffic regulations.

When the tyre tread has been worn to

the level of the wear indicators, they

become visible 2: it is then necessary

to replace your tyres because the tread

rubber is no more than 1.6 mm deep,

resulting in poor roadholding on wet

roads.

1

An overloaded vehicle, long journeys

by motorway, particularly in very hot

weather, or continual driving on poorly

surfaced minor roads will lead to more

rapid tyre wear and affect safety.

2

Maintaining the tyres

The tyres must be in good condition

and the tread form must have sufficient

depth; tyres approved by our Technical

Department have wear warning strips 1

that are indicators moulded into the

tread at several points.

Incidents which occur when

driving, such as striking the

kerb, may damage the tyres

and wheel rims, and could

also lead to misalignment of the

front or rear axle geometry. In this

case, have the condition of these

checked by an approved dealer.

5.6

TYRES (2/4)

Pressures should be checked when the

tyres are cold; ignore higher pressures

which may be reached in hot weather

or following a fast journey.

Vehicle fitted with a tyre pressure

monitoring system

Tyre pressures

Adhere to the tyre pressures. The tyre

pressures should be checked at least

once a month and additionally before

any long journey (refer to the label af-

fixed to the edge of the driver’s door)

➥ 4.9.

In the event of under-inflation (punc-

tures, under-inflation, etc.), the

warning light appears on the instrument

panel ➥ 2.18.



If tyre pressures cannot be checked

when the tyres are cold, the normal

pressures must be increased by 0.2 to

0.3 bar (or 3 PSI).

Changing wheels around

Never deflate a hot tyre.

This practice is not recommended.

Incorrect tyre pressures

lead to abnormal tyre wear

and unusually hot running.

These are factors which

may seriously affect safety and lead

to:

For safety reasons, it is for-

bidden to exchange the 17”

front wheels (tyres and/or

rims) with the rear wheels.

– poor road holding;

– risk of bursting or tread separa-

tion.

Please be aware that a

poorly tightened or miss-

ing valve cap can make the

tyres less airtight and lead

to pressure loss.

The pressure depends on the load

and the speed of use. Adjust the

pressure according to the condi-

tions of use (refer to the label affixed

to the edge of the driver’s door).

Always use valve caps identical to

those fitted originally and tighten

them fully.

5.7

TYRES (3/4)

Fitting new tyres

Use in winter

Chains

For safety reasons, fitting snow

chains to the rear axle is strictly for-

bidden.

Chains cannot be fitted to tyres which

are larger than those originally fitted to

the vehicle.

For your safety, please re-

spect the speed limit.

Snow or Winter tyres

We would recommend that these be

fitted to all four wheels to ensure that

your vehicle retains maximum adhe-

sion.

When they need to be re-

placed, only tyres of the

same make, size, type and profile

should be used on a single axle.

17” wheels cannot be

fitted with chains.

If you wish to use special

equipment, consult an ap-

proved dealer.

Warning: These tyres sometimes have

a specific direction of rotation and a

maximum speed index which may be

lower than the maximum speed of your

vehicle.

They must: either have a load ca-

pacity and a speed capacity at

least equal to the original tyres,

or correspond to those recom-

mended by your authorised

dealer.

Chains may only be fitted

to tyres of the same size

as those originally fitted to

your vehicle.

Failure to heed these instructions

could endanger your safety and

affect your vehicle’s roadworthi-

ness.

Chains may be fitted, provided that

they are specific chains. We would

advise you to consult an approved

dealer.

Risk of loss of control of the ve-

hicle.

5.8

TYRES (4/4)

Studded tyres

This type of equipment may only be

used for a limited period and as laid

down by local legislation. It is neces-

sary to observe the speed specified by

current legislation.

These tyres must, at a minimum, be

fitted to the two front wheels.

NB:

The use of snow tyres, winter tyres or

studded tyres significantly reduces the

vehicle range.

In all cases, we would recommend

that you contact an approved Dealer

who will be able to advise you on

the choice of equipment which is

most suitable for your vehicle.

5.9

FRONT HEADLIGHTS: replacing the bulbs

LED front fog lights/

cornering lights 3

(depending on the vehicle)

1

Consult an authorised dealer.

Additional lights

If you wish to fit fog lights to your ve-

hicle, please see an authorised dealer.

2

3

LED daytime running lights/

side lights 1

(depending on the vehicle)

Please see an authorised dealer.

Any operation on (or modi-

fication to) the electrical

system must be performed

Direction indicators/dipped

beam headlights/LED main

beam headlights 2

by an approved dealer

Please see an authorised dealer.

since an incorrect connection might

damage the electrical equipment

(harness, components and in par-

ticular the alternator). In addition,

your Dealer has all the parts re-

quired for fitting these units.

5.10

REAR LIGHTS AND SIDE LIGHTS: changing bulbs (1/2)

Reversing lights and rear fog

lights 3

1

Access bulb holder via the underneath

of the vehicle, then unscrew it by turn-

ing towards the centre of the vehicle.

Fog light

Bulb type: PR21W.

2

Reversing light

Bulb type: P21W.

3

High level brake light 1

Consult an approved dealer.

Direction indicator/brake and

side lights 2

Consult an approved dealer.

5.11

REAR AND SIDE LIGHTS: changing bulbs (2/2)

4

6

5

Number plate lights 4

Indicator lights 6

– Unclip light 4 by pressing tab 5;

Consult an approved dealer.

– remove the light cover to gain access

to the bulb.

Bulb type: W5W.

The bulbs are under pres-

sure and can break when

replaced.

Risk of injury.

5.12

INTERIOR LIGHTING: changing bulbs (1/2)

2

1

Map reading lights 1

Courtesy mirror lights 2

Consult an authorised dealer.

Please consult an authorised dealer.

5.13

INTERIOR LIGHTING: changing bulbs (2/2)

4

5

6

3

Disconnect the light.

Luggage compartment light

Press tab 4 to release lens 6 and

access bulb 5.

Unclip the light 3 by pressing the tab on

its left side (using a flat-bladed screw-

driver or similar).

Bulb type: W5W.

Remove the bulb concerned.

Bulb type: W5W.

The bulbs are under pres-

sure and can break when

replaced.

Risk of injury.

5.14

“HANDS-FREE” CARD: battery (1/2)

A

1

The batteries are available from ap-

proved Dealers, and their service

life approximately two years. Check

that there is no dye on the battery:

risk of an incorrect electrical con-

tact.

2

When they need to be re-

placed, be sure to use

the same or equivalent

type of battery (consult an

Approved Dealer).

When refitting, proceed in the reverse

order, then press one of the buttons on

the card four times, close to the vehicle:

the next time the vehicle is started, the

message will disappear.

Replacing the battery

When the message “Keycard Battery

Low” appears on the instrument panel,

replace the battery in the card:

– slide the rear casing 1 downwards

while pressing on zone A;

Check that the cover is clipped shut.

– remove the battery cover 2;

– remove the battery by pressing on

one side and lifting the other;

– replace it according to the direc-

tion and template shown inside the

cover.

Note: Do not touch the electronic circuit

or contacts on the card when replacing

the battery.

When replacing:

– make sure that the batter-

ies are correctly inserted.

Risk of explosion.

– if the flap does not close cor-

rectly, do not use and keep out of

reach of children.

5.15

“HANDS-FREE” CARD: battery (2/2)

Operating faults

If the battery is too weak to ensure cor-

rect operation, you will still be able to

start and lock/unlock the vehicle

➥ 1.30.

Precautions relating to

batteries:

– keep (new or used) bat-

teries out of reach of chil-

dren;

– do not swallow batteries;

Risk of chemical burns which

may lead to death.

– if ingested or inserted into any

part of the body, consult a doctor

as soon as possible.

Do not throw away your used bat-

teries; give them to an organisation

responsible for collecting and recy-

cling batteries.

5.16

FUSES (1/2)

5

1

3

A

2

4

Fuse box

Tweezers 1

Refitting the flap A

If any electrical component does not

work, check the condition of the fuses.

Remove the fuse using tweezers 1, lo-

cated at the back of flap A.

Bring the flap A towards the dashboard.

Insert the 2 component into the slot 3.

Unclip the access flap A.

To remove the fuse from the tweezers,

slide the fuse to the side.

Slide the 2 component into the slot 3 to-

wards the left, then downwards so that

the clips 4 of the flap are opposite the

mountings 5.

It is not advisable to use the free fuse

locations.

Press on the flap to clip it.

In accordance with local legislation

or as a precautionary measure:

Obtain an emergency kit containing

a set of spare bulbs and fuses from

an approved Dealer.

5.17

FUSES (2/2)

Allocation of fuses

(the presence of certain fuse depends on the vehicle equipment level)

Symbol

Allocation

Windscreen washer

Use the fuse allocation label in the

storage compartment to identify the

fuses.

H

î

Æ

Multimedia accessories socket, multimedia

screen

Certain fuses should only be re-

placed by a qualified professional.

These fuses are not listed on the

label.

Front cigarette lighter, front and rear second row

accessories socket

Only change the fuses represented

on the label.

Horn

Ì

Heated rear view mirrors



Brake lights, passenger compartment central unit

×

Check the fuse in question

and replace it, if neces-

sary, by a fuse of the same

rating.

Passenger compartment centre unit, rear wiper,

rear fog light



If a fuse is fitted where the rating is

too high, it may cause the electrical

circuit to overheat (risk of fire) in the

event of an item of equipment using

an excessive amount of current.

Direction indicator lights, hazard warning lights,

high level brake lights

D



Electric window

5.18

FITTING A RADIO

1

– In all cases, it is very important to

follow the manufacturer’s instruc-

tions carefully.

2

Radio location 1

Unclip the blanking cover. The aerial, +

and – supply and speaker wire connec-

tions are located behind it.

Door speakers 2

To install any equipment, please con-

sult an authorised dealer.

– The specifications of the brack-

ets and wires (available from our

network) vary depending on the

equipment level of your vehicle

and the type of radio. Consult an

approved Dealer to find out the

correct part number.

– No work may be carried out on

the vehicle’s electrical or radio

circuits, except by approved

dealers: an incorrectly connected

system may result in damage

being caused to the electrical

equipment and/or the compo-

nents connected to it.

5.19

ACCESSORIES

Electrical and electronic accessories

Before installing this type of accessory (particularly for transmitters/receivers: frequency bandwidth, power level, po-

sition of the aerial, etc.), make sure it is compatible with your vehicle. You can get advice from an authorised dealer.

Before connecting an accessory to a socket, please ensure that you do not exceed the maximum power authorised for

the socket ➥ 3.15, ➥ 5.20. Fire hazard.

No work may be carried out on the vehicle’s electrical or radio circuits, except by approved Dealers: an incorrectly connected

system may result in damage being caused to the electrical equipment and/or the components connected to it.

If the vehicle is fitted with any aftermarket electrical equipment, make sure that the installation is correctly protected by a fuse.

Establish the rating and position of this fuse.

Using the diagnostic socket

The use of electronic accessories on the diagnostic socket may cause serious disturbance to the vehicle’s electronic systems.

For your safety we recommend that you use only electronic accessories approved by the manufacturer, consult an Approved

Dealer. Serious accident risk.

Fitting after-market accessories

If you wish to install accessories on the vehicle: please contact an authorised dealer. Also, to ensure the correct operation of

your vehicle, and to avoid any risk to your safety, we recommend that you use only accessories specifically designed for your

vehicle, which are the only accessories for which the manufacturer will provide a warranty.

If you are using an anti-theft device, only attach it to the brake pedal.

Obstructions to the driver

On the driver’s side, only use mats suitable for the vehicle, attached with the pre-fitted components, and check the fitting reg-

ularly. Do not lay one mat on top of another. There is a risk of wedging the pedals

5.20

WINDSCREEN WIPER BLADES (1/2)

A

B

1

2

3

4

To refit

Replacing windscreen wiper

blades 2

To replace the wipers, first put them in

the service position B.

To refit the wiper blade 2, insert it in its

housing in the arm 3, then clip it until

you hear a click. Make sure that the

blade is correctly locked in position.

With the ignition on and the engine

stopped:

To return the blades to lowered posi-

tion, make sure that the blades are

folded down onto the windscreen then

set the 1 stalk to position A (single

sweep): the windscreen wiper blades

will fold into the bonnet when the igni-

tion is switched on.

Keep monitoring the condition of the

wiper blades. How long they last de-

pends on you:

– lower the windscreen wiper stalk

fully (fast continuous wipe position).

The wiper arms stop in a position B

away from the bonnet;

– clean the blades and the wind-

screen regularly with soapy

water;

– press the button 4 firmly then remove

– do not use them when the wind-

screen is dry;

the blade upwards.

– free them from the windscreen

when they have not been used

for a long time.

5.21

WINDSCREEN WIPER BLADES (2/2)

To refit

To refit the wiper blade, proceed in re-

verse order to removal. Make sure that

the blade is correctly locked in position.

5

C

– In frosty weather, make

sure that the wiper blades

are not stuck by ice (to

avoid the risk of the motor

6

overheating).

– Check the condition of the wiper

blades.

They should be replaced as soon

as they become less efficient: ap-

proximately once a year.

Rear screen wiper blade 5

Stalk in stop position (deactivated):

– lift the wiper arm 6;

When changing the blade, when it

has been removed, do not let the

wiper arm fall against the window:

risk of breaking the window.

– pivot the rear screen wiper blade 5

(C movement) until it unclips;

Keep monitoring the condition of the

wiper blades. How long they last de-

pends on you:

– release rear screen wiper blade 5 by

pulling on it.

– clean the blades and the wind-

screen regularly with soapy

water;

Before changing the rear

wiper blade, make sure the

stalk is in the stop position

(deactivated).

– do not use them when the wind-

screen is dry;

– free them from the windscreen

when they have not been used

for a long time.

Risk of injury.

5.22

TOWING, BREAKDOWN (1/3)

Choice of breakdown service

In the event of an energy fault

In the event of a full discharge of the

traction battery, towing with the front

wheels raised or onboard a flat-bed

truck is permitted.

All other cases

Only towing on a flatbed truck is per-

mitted.

Towing the vehicle

Towing on a flatbed truck

Only exceptionally, in cases of power

failure (complete discharge of the trac-

tion battery), can you tow your vehicle

with the front wheels raised.

Breakdown recovery must be per-

formed on a flat surface under all cir-

cumstances except where the vehicle

is immobilised following a full discharge

of the traction battery.

Before any towing or recovery opera-

tion, unlock the steering column: with

the card in the passenger compart-

ment, engage the gear selection lever

in position N then press the engine start

button for approximately two seconds.

5.23

TOWING, BREAKDOWN (2/3)

Before towing, unlock the steering

column: with the card in the passenger

compartment, engage the gear lever in

position N, then press the engine start

button for approximately two seconds.

The column is unlocked, the acces-

sory functions are supplied: the vehi-

cle lights can be used (hazard warn-

ing lights, brake lights etc.). The towed

vehicle’s lights must be switched on at

night.

2

1

The speed specified by current legis-

lation for towing must always be ob-

served.

Once you have finished towing, press

the engine start button twice (risk of

running down the 12 V battery).

In the event of an energy

fault: towing

In the event of a fully discharged trac-

tion battery:

– warning light 2



flashes in

yellow;

– the indicator 1 shows an empty bat-

tery.

It is possible to recover on a flatbed

truck or tow the vehicle using the tow

eye, following the instructions below.

When the engine is stopped,

power-assisted steering is

no longer operational.

5.24

TOWING, BREAKDOWN (3/3)

Unclip the cover 5 by inserting a flat-

blade screwdriver or similar under the

cover.

Tighten the towing hitch 4 fully: first

by hand until it stops then finish by lock-

ing it with the lever.

3

4

Only use tow ring 4 and the lever lo-

cated under the luggage compartment

carpet in the tool kit ➥ 5.2.

5

Note: please do not use a damaged

towing eye.

Access to the towing point

Only use the front towing point 3.

This towing point may only be used for

towing: never use it for lifting the vehi-

cle directly or indirectly.

Do not leave the tools unse-

cured inside the vehicle as

they may come loose under

braking.

After use, check that all the tools

are correctly clipped into the tool kit,

then, depending on the vehicle, po-

sition it correctly in its housing.

Leave the card in the vehi-

cle during towing.

Ensure that the towing eye

is bolted correctly.

Risk of the steering

column locking.

Risk of losing the towed

object.

Risk of injury.

5.25

OPERATING FAULTS (1/5)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

FAULTS

POSSIBLE CAUSES

WHAT TO DO

Impossible to charge the traction bat-

tery.

The outdoor temperature is lower

than -26°C.

Recharge your vehicle in a more suitable

environment. If necessary ➥ 5.23.

The charging flap warning light flashes

red.

No electrical current in the wall

socket or poor connection of cable

to domestic socket.

Check your installation (circuit breaker, pro-

grammer, etc.).

Check the connections (charging socket,

etc.) ➥ 1.8.

The cord is defective.

Please see an authorised dealer to replace

it.

Impossible to charge the traction bat-

tery.

The charging cord is not correctly

locked to the vehicle.

Plug the charging cable correctly in to the

vehicle. ➥ 1.8.

The charging flap warning light flashes

blue.

The programmable air conditioning

fails to work.

One of the usage conditions is not

complied with (the traction battery

is not charged, etc).

➥ 3.11.

5.26

OPERATING FAULTS (2/5)

The following advice will enable you to carry out quick, temporary repairs. For safety reasons you should always contact

an approved dealer as soon as possible.

FAULTS

POSSIBLE CAUSES

WHAT TO DO

The steering column remains locked.

Steering wheel locked.

Move the steering wheel while pressing the

engine start button ➥ 2.2.

Steering becomes heavy.

Assistance overheating.

Drive carefully at reduced speed, be aware

of the level of force in the steering wheel

needed to turn the wheels.

Fault with the electric assistance

motor. Fault in the assistance

system.

Consult an authorised dealer.

5.27

OPERATING FAULTS (3/5)

FAULTS

POSSIBLE CAUSES

WHAT TO DO

The card does not lock or unlock

the doors.

Card battery is flat.

Replace the battery or have it replaced. You will

still be able to lock, unlock, and start your vehicle.

➥ 1.32 and ➥ 2.2.

Use of appliances operating on

the same frequency as the remote

control (mobile phone, etc.).

Stop using the devices or use the key that is built

into the card ➥ 1.8.

Vehicle located in a high electro-

magneticradiationzone.Secondary

12 V battery discharged.

Use the key that is built into the card ➥ 1.8.

Desynchronisation of the card.

Unlock the driver’s door by inserting the key in-

tegrated in the card into the door lock ➥ 1.32 then

place the card in the placement area ➥ 2.2 and

press the START button to synchronise the card.

The message “Place card close

START and push” appears on the

instrument panel

The card battery is flat or the card

is out of synch.

Check the card battery status or place the card in

the placement area ➥ 2.2 provided for this pur-

pose.

5.28

OPERATING FAULTS (4/5)

Electrical equipment

POSSIBLE CAUSES

ACTION REQUIRED

Vibrations.

Tyres not inflated to correct pressures, Check the tyre pressures. If this is not the

incorrectly balanced or damaged.

problem, have them checked by an ap-

proved Dealer.

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Consult an approved dealer.

Broken windscreen wiper fuse.

Blown rear screen wiper fuse (intermit- Replace the fuse or have it replaced

tent, permanently stopped).

➥ 5.17.

Motor fault.

Consult an approved dealer.

The wiper does not stop.

Faulty electrical controls.

Consult an approved dealer.

Direction indicators flashing more quickly. Blown bulb.

Replace the bulb or have it replaced.

The indicators are

not working.

On one side only: Blown bulb.

Replace the bulb or have it replaced.

On both sides:

– blown fuse;

Replace the fuse or have it replaced

➥ 5.17.

– faulty flasher unit.

Needs replacing: please see an autho-

rised dealer.

5.29

OPERATING FAULTS (5/5)

Electrical equipment

POSSIBLE CAUSES

ACTION REQUIRED

The headlights

are not working.

Only one:

– blown bulb;

Replace the bulb or have it replaced.

– disconnected wire or incorrectly-posi- Check and reconnect the wire or the con-

tioned connector.

nector.

Both:

the circuit is fused.

Check and replace if necessary.

The headlights do not switch off.

Faulty electrical controls.

Consult an approved dealer.

Traces of condensation in the headlights Traces of condensation may be due to

or rear lights.

a natural phenomenon caused by varia-

tions in temperature and humidity.

The traces will disappear slowly once the

lights are switched on.

5.30

Practical advice for Your Renault Zoe 4 Door Third Generation (2019-2024)

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