2019-2024 Renault Zoe 4 Door Practical advice -> Towing, breakdown User Manual
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Practical advice -> Towing, breakdown for Your Renault Zoe 4 Door Third Generation (2019-2024)

TOWING, BREAKDOWN (1/3)  
Choice of breakdown service  
In the event of an energy fault  
In the event of a full discharge of the  
traction battery, towing with the front  
wheels raised or onboard a flat-bed  
truck is permitted.  
All other cases  
Only towing on a flatbed truck is per-  
mitted.  
Towing the vehicle  
Towing on a flatbed truck  
Only exceptionally, in cases of power  
failure (complete discharge of the trac-  
tion battery), can you tow your vehicle  
with the front wheels raised.  
Breakdown recovery must be per-  
formed on a flat surface under all cir-  
cumstances except where the vehicle  
is immobilised following a full discharge  
of the traction battery.  
Before any towing or recovery opera-  
tion, unlock the steering column: with  
the card in the passenger compart-  
ment, engage the gear selection lever  
in position N then press the engine start  
button for approximately two seconds.  
5.23  
TOWING, BREAKDOWN (2/3)  
Before towing, unlock the steering  
column: with the card in the passenger  
compartment, engage the gear lever in  
position N, then press the engine start  
button for approximately two seconds.  
The column is unlocked, the acces-  
sory functions are supplied: the vehi-  
cle lights can be used (hazard warn-  
ing lights, brake lights etc.). The towed  
vehicle’s lights must be switched on at  
night.  
2
1
The speed specified by current legis-  
lation for towing must always be ob-  
served.  
Once you have finished towing, press  
the engine start button twice (risk of  
running down the 12 V battery).  
In the event of an energy  
fault: towing  
In the event of a fully discharged trac-  
tion battery:  
– warning light 2  
flashes in  
yellow;  
– the indicator 1 shows an empty bat-  
tery.  
It is possible to recover on a flatbed  
truck or tow the vehicle using the tow  
eye, following the instructions below.  
When the engine is stopped,  
power-assisted steering is  
no longer operational.  
5.24  
TOWING, BREAKDOWN (3/3)  
Unclip the cover 5 by inserting a flat-  
blade screwdriver or similar under the  
cover.  
Tighten the towing hitch 4 fully: first  
by hand until it stops then finish by lock-  
ing it with the lever.  
3
4
Only use tow ring 4 and the lever lo-  
cated under the luggage compartment  
carpet in the tool kit 5.2.  
5
Note: please do not use a damaged  
towing eye.  
Access to the towing point  
Only use the front towing point 3.  
This towing point may only be used for  
towing: never use it for lifting the vehi-  
cle directly or indirectly.  
Do not leave the tools unse-  
cured inside the vehicle as  
they may come loose under  
braking.  
After use, check that all the tools  
are correctly clipped into the tool kit,  
then, depending on the vehicle, po-  
sition it correctly in its housing.  
Leave the card in the vehi-  
cle during towing.  
Ensure that the towing eye  
is bolted correctly.  
Risk of the steering  
column locking.  
Risk of losing the towed  
object.  
Risk of injury.  
5.25  

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