Get Emergencies -> Self-help Guide for Seat Leon 4 Door Fourth Generation (2021-2026)

Self-help

●

information call

assistance call

Assistance call¹⁾



Emergencies

Self-help

With the assistance call you can directly re-

quest specialised help in the event of a

breakdown.

emergency call service.

A built-in control unit establishes the connec-

tion.

Parallel to the voice call, some vehicle data is

transmitted, e.g. your current location.

Information, assistance and

emergency call service

When a voice service is activated, a connec-

tion is established with a phone line.

Emergency call service¹⁾



If an emergency call is conducted manually

or activated automatically in the event of an

accident with an airbag triggering, informa-

tion relevant to the emergency is broadcast,

e.g. the current location of the vehicle

How it works

Control lamp

The control has a warning lamp Fig. 37

(arrow). It shows the following statuses:

›››

●

Off: the eCall service is not available.

page 365.

›››

Flashes red, approx. 20 seconds after

If the call is public, the person on the other

end of the line uses the language of the

country in which you are located.

switching on the ignition: the eCall service

is off.

●

Lights up red: system failure. The eCall

If the call is private, the person on the other

end of the line will assist you in the language

you have configured in the Infotainment sys-

tem. If the configured language is not availa-

ble, English will be used.

service is available with certain restrictions.

SEAT suggests going to a specialised work-

shop.

Fig. 37 On the roof console: voice service con-

trols

●

Lights up green: the eCall service is avail-

able. The system works correctly.

Depending on the equipment, there is a con-

trol on the roof console.

●

Flashes green: There is an ongoing voice

Diversion to 112 emergency number

connection.

In some situations where the emergency call

service is limited or cannot be carried out, an

emergency call is made to 112.

By pressing the buttons ,  and 

1)

Fig. 37, you can run the following voice

^{Information call}

With the information call, a call is made to

SEAT, S.A. customer service.

›››

»

services:

1)

Only available in certain countries.

43

Emergencies

The following conditions may cause the

emergency call service to function in a limi-

ted manner or the call to be diverted to the

112 emergency number:

Some of the items listed are only provided in

certain model versions, or are optional extras.

Emergency equipment

Vehicle tool kit

WARNING

When the vehicle tool kit, tyre mobility set

and spare wheel are loose in the interior

they can be violently thrown in case of a

sudden manoeuvre or braking and espe-

cially in accidents, causing serious injury.

●

The emergency call is made from an area

with weak or no mobile and GPS signal, as

well as e.g. tunnels, between very tall build-

ings, garages, underground walkways, moun-

tains and valleys.

●

Ensure that the vehicle tool kit, the tyre

●

In areas with sufficient mobile telephone

mobility set and the spare wheel or tempo-

rary spare wheel are safely secured in the

luggage compartment.

and GPS coverage, the mobile telephone

network of the telecommunications operator

in question may not be available.

●

In some countries, the emergency call serv-

WARNING

Fig. 38 Underneath the floor panel of the lug-

gage compartment: vehicle tool kit.

ice may not be available due to legal rea-

sons. There is no valid license for the use of

the emergency call service.

Unsuitable or damaged vehicle tools can

cause injury or accidents.

The vehicle tool kit is located under the floor

panel in the luggage compartment. To ac-

●

Never work with inappropriate or dam-

aged tools.

●

The components of the vehicle required for

the emergency phone call are damaged or

do not get enough power.

cess the vehicle tools page 140.

›››

The tool kit includes:

Note

●

In some countries, the emergency call serv-

The jack does not generally require any

maintenance. If required, it should be

greased using universal type grease.

1

Adapter for the anti-theft bolt

ice may not be available and depending on

the location of the vehicle, the control lamp

LEDs, and even the operation of the different

types of calls, could have a specific behav-

iour.

2

Towing eye, removable

3

Wheel spanner

4

Crank handle for jack

5

Jack

Note

6

Hook for extracting the central wheel

Breakdown service and information calls

can incur an additional cost on your tele-

phone bill.

trims

7

Clip for removing the wheel bolt caps

44

Self-help

WARNING

the risk of involuntary movement of the ve-

hicle .

Tyre repairs

Using the tyre mobility system can be dan-

gerous, especially when filling the tyre at

the roadside. Please observe the following

rules to minimise the risk of injury:

TMS (Tyre Mobility System)

WARNING

The Tyre Mobility System will reliably seal

punctures caused by the penetration of a for-

eign body of up to about 4 mm in diameter.

Do not remove foreign objects, e.g. screws

or nails, from the tyre.

A tyre filled with sealant does not have the

same performance properties as a conven-

tional tyre.

●

Stop the vehicle safely as soon as possi-

ble. Park it at a safe distance from sur-

rounding traffic to fill the tyre.

●

Never drive faster than 80 km/h

●

Ensure the ground on which you park is

(50 mph).

flat and solid.

After inserting the sealant residue in the tyre,

you must again check the tyre pressure

about 10 minutes after starting the engine.

●

Avoid heavy acceleration, hard braking

●

All passengers and particularly children

and fast cornering.

must keep a safe distance from the work

area.

●

Drive for only 10 minutes at a maximum

speed of 80 km/h (50 mph) and then check

the tyre.

You should only use the tyre mobility set if the

vehicle is parked in a safe place, you are fa-

miliar with the procedure and you have the

necessary tyre mobility set! Otherwise, you

should seek professional assistance.

●

Turn on the hazard warning lights to warn

other road users.

●

Use the tyre mobility system only if you

For the sake of the environment

are familiar with the necessary procedures.

Otherwise, you should seek professional

assistance.

Dispose of used or expired sealant observ-

ing any legal requirements.

Do not use the tyre sealant in the following

cases:

●

The tyre mobility set is intended for tem-

porary emergency use only until you can

reach the nearest specialised workshop.

Note

●

If the wheel rim has been damaged.

In outside temperatures below -20°C

A new bottle of sealant can be purchased

at SEAT dealerships.

●

Replace the repaired tyre with the tyre

(-4°F).

mobility set as soon as possible.

●

In the event of cuts or perforations in the

tyre greater than 4 mm.

●

The sealant is a health hazard and must

Note

be cleaned immediately if it comes into

contact with the skin.

Take into account the separate instruction

manual of the tyre mobility system’s manu-

facturer.

●

If you have been driving with very low pres-

sure or a completely flat tyre.

●

Always keep the tyre mobility set out of

the reach of small children.

●

If the sealant bottle has passed its use by

date.

●

Always stop the engine, apply the elec-

tronic parking brake and put it in gear when

using a manual gearbox, in order to reduce

45

Emergencies

●

6

7

Air bleed screw (it can also be integrated

in the inflator tube).

With the bottle upside down, empty all of

Anti-puncture kit contents

the contents into the tyre.

●

Warning provided by tyre pressure moni-

toring system (it can also be integrated in

the inflator tube).

Remove the bottle from the valve.

●

Place the insert back into the tyre valve us-

1

ing the tool Fig. 39

.

›››

8

9

Tube for inflating tyres

12 volt connector

Bottle of sealant

Spare tyre valve

Inflating the tyre

●

Screw the compressor tyre inflator tube

10

11

8

Fig. 39

into the tyre valve.

›››

●

Check that the air bleed screw is closed

1

The valve insert remover

has a gap at

6

Fig. 39

.

›››

the lower end for a valve insert. The valve in-

sert can only be screwed or unscrewed in this

way. This also applies to its replacement part

●

Start the engine and leave it running.

●

9

Insert the connector Fig. 39

into the

›››

Fig. 39 Standard representation: anti-punc-

vehicle's 12-volt socket page 153.

11

.

ture kit contents.

●

Turn the air compressor on with the

5

ON/OFF switch Fig. 39

.

›››

The anti-puncture kit is located underneath

the floor covering in the luggage compart-

ment. It includes the following components

●

Sealing and inflating a tyre

Keep the air compressor running until it rea-

ches 2.0 to 2.5 bar (29-36 psi/200-250 kPa).

A maximum of 8 minutes.

Sealing the tyre

Fig. 39:

›››

●

Unscrew the tyre valve cap and insert. Use

Disconnect the air compressor.

1

Valve insert remover

1

the Fig. 39

Place it on a clean surface.

tool to remove the insert.

›››

●

If it does not reach the pressure indicated,

unscrew the tyre inflator tube from the valve.

2

A sticker to be adhered to the instrument

cluster, within the driver's visual field, to

remind that the maximum advisable

speed “max. 80 km/h” or “max. 50 mph”

●

Shake the tyre sealant bottle vigorously

●

Move the vehicle 10m so that the sealant is

distributed throughout the tyre.

10

Fig. 39

.

›››

●

3

Screw the inflator tube Fig. 39

into

›››

●

Screw the compressor tyre inflator into the

valve.

3

4

Filler tube with cap

the sealant bottle. The bottle's seal will break

automatically.

Air compressor (depending on the ver-

sion, the model may vary).

●

Repeat the inflation process.

●

Remove the lid from the filling tube

If the indicated pressure still cannot be

5

ON/OFF switch

3

Fig. 39

and screw the open end of the

›››

reached, the tyre is too badly damaged. Stop

tube into the tyre valve.

46

Self-help

and request assistance from an authorised

technician.

overheating! Before switching on the air

compressor again, let it cool for several mi-

nutes.

Changing a wheel

●

Disconnect the air compressor. Unscrew

What to do first

the tyre inflator tube from the tyre valve.

●

Park the vehicle on a horizontal surface and

When the tyre pressure is between 2.5 and

in a safe place as far away from traffic as

possible.

2.0 bars, continue driving without exceeding

80 km/h (50 mph).

Check after 10 minutes of driving

5

Screw the inflator tube Fig. 39

again

›››

●

2

Apply the electronic parking brake.

Attach the sticker Fig. 39

to the in-

›››

6

and check the pressure on the gauge

.

strument cluster, within the driver's visual

field.

●

Switch on the hazard warning lights.

Manual transmission: select the 1st gear.

1.3 bar (19 psi / 130 kPa) and lower:

●

Check the pressure again after 10 minutes

Automatic transmission: switch on the park-

●

Stop the vehicle! The tyre cannot be

sealed sufficiently with the tyre mobility set.

page 47.

›››

ing lock by pressing button P.

●

If you are towing a trailer, unhitch it from

your vehicle.

WARNING

●

You should obtain professional assistance

.

›››

When inflating the wheel, the air compres-

sor and the inflator tube may become hot.

●

Make sure that the vehicle tool kit

1.4 bar (20 psi / 140 kPa) and higher:

page 44 and the spare wheel

page 352 are ready.

›››

●

Protect hands and skin from hot parts.

Do not place the hot flexible inflator tube

●

Set the tyre pressure to the correct value

again.

●

Observe the applicable legislation for each

country (reflective vest, warning triangles,

etc.).

or hot air compressor on flammable mate-

rial.

●

Carefully resume your journey until you

reach the nearest specialised workshop with-

out exceeding 80 km/h (50 mph).

●

Allow them to cool before storing the de-

●

All occupants should leave the vehicle and

vice.

wait in a safe place (for instance behind the

roadside crash barrier).

●

Have the damaged tyre replaced.

If it is not possible to inflate the tyre to at

least 2.0 bars (29 psi / 200 kPa), the tyre is

too badly damaged. The sealant is not in a

good condition to seal the tyre. Do not con-

tinue driving. Seek specialist assistance.

WARNING

Driving with an unsealed tyre is dangerous

and can cause accidents and serious in-

jury.

●

Always observe the above steps and pro-

tect yourself and other road users.

CAUTION

●

If you change the wheel on a slope, block

●

Do not continue driving if the tyre pres-

the wheel on the opposite side of the car

with a stone or similar to prevent the vehi-

cle from moving.

sure is 1.3 bar (19 psi / 130 kPa) and lower.

Switch off the air compressor after a maxi-

mum of 8 operational minutes to avoid

●

Seek specialist assistance.

47

Emergencies

anti-theft wheel lock, screw it in the opposite

position to the valve.

Integral wheel trim

Anti-theft wheel nuts

Wheel bolt caps

Fig. 42 Anti-theft wheel bolt with cap and

Fig. 40 Remove the wheel cover.

adapter.

The wheel covers must be removed for ac-

cess to the wheel nuts.

Loosening the anti-theft wheel bolt

●

Fig. 41 Wheel: wheel nuts with caps.

Remove the wheel cover or the cap.

Removing

1

Insert the special adapter Fig. 42

(ve-

›››

Removal

●

Take the wheel brace and the wire hook

from the vehicle tool kit page 44.

hicle tools page 44) onto the anti-theft

wheel bolt and push it on as far as it will go.

›››

●

›››

Fit the plastic clip (vehicle tools Fig. 38)

›››

over the cap until it clicks into place

●

Hook the wire through one of the grooves of

the trim.

●

Insert the wheel brace (vehicle tools) onto

the adapter as far as it will go.

Fig. 41.

›››

●

Remove the cap with the plastic clip.

●

Insert the box spanner through the hook,

rest it on the tyre and remove the wheel trim

Fig. 40.

●

Remove the wheel bolt page 49.

›››

The caps protect the wheel nuts and should

be remounted after changing the tyre.

›››

Note

Make a note of the code number of the an-

ti-theft wheel bolt and keep it in a safe

place, but not in your vehicle. If you need a

new adapter, you can obtain it from the

SEAT Official Service, indicating the code

number.

The anti-theft wheel locking bolt has a

special cap. This only fits on anti-theft locking

bolts and is not for use with standard wheel

nuts.

Fitting

●

Press the trim against the wheel so that the

hole for the valve fits over the tyre valve.

●

Make sure that the trim is correctly fitted all

the way around the wheel. If you are using an

48

Self-help

If the wheel bolt is very tight, carefully push

on the end of the wheel wrench with your

foot. Hold on to the vehicle for support and

take care not to slip during this operation.

Loosening wheel nuts

and cause an accident, serious injury and

loss of vehicle control.

●

Use only wheel nuts which correspond to

the rim in question.

●

Never use different wheel nuts.

Loosening wheel nuts

Wheel nuts and threads should be clean,

●

Fit the wheel wrench on as far as it will go

free of oil and grease, and it should be pos-

sible to screw them easily.

Fig. 43.

›››

●

Hold the wrench at the end and rotate the

●

To loosen and tighten wheel nuts, only

bolt approximately one turn anticlock-

wise

use the wheel wrench that came with the

car from the factory.

.

›››

●

The wheel nuts should only be loosened

Fig. 43 Wheel change: loosen the wheel nuts.

Important information about wheel nuts

slightly (about one turn) before raising the

vehicle with the jack. Risk of accident!

Factory-fitted rims and wheel nuts are spe-

cially matched during construction. There-

fore, if different rims are fitted, the correct

wheel nuts with the right length and heads

must be used. This ensures that wheels are

fitted securely and that the brake system

functions correctly.

●

Never apply grease or oil to wheel nuts or

to the wheel hub threads. Even if the bolts

have been tightened to the prescribed tor-

que, they could come loose while driving.

●

Never loosen the screwed joints of wheel

rims with bolted ring trims.

●

If wheel nuts are tightened below the

In certain circumstances, you should not even

use wheel nuts from vehicles of the same

model.

prescribed torque, the bolts and rims could

come loose while driving. If tightening tor-

que is too high, the wheel nuts or threads

can be damaged.

1

Fig. 44 Wheel change: tyre valve

and the

In wheels with full hubcaps, the anti-theft

locking bolt must be threaded onto positions

correct position for the anti-theft wheel locking

2

3

bolt

or

.

2

3

Fig. 44

or , taking the tyre valve’s po-

›››

1

sition as reference . Otherwise it will not be

possible to mount the hubcap.

Use only the wheel wrench belonging to the

car to loosen the wheel nuts.

Loosen the wheel nuts only about one turn

before raising the vehicle with the jack.

WARNING

If the wheel nuts are not properly tight-

ened, they could come loose while driving

49

Emergencies

●

Find the support point on the strut (sunken

Raise the vehicle

not have sufficient grip on the vehicle: risk

of injury!

area) closest to the wheel to be changed

Fig. 45.

›››

●

You should never place a body limb such

●

Turn the jack crank handle, located below

as an arm or leg under a raised vehicle that

is solely supported by the jack.

the strut support point, to raise it until the

1

tab

ded.

Fig. 46 is below the housing provi-

›››

●

If you have to work underneath the vehi-

cle, you must use suitable stands addition-

ally to support the vehicle, there is a risk of

accident!.

●

1

Align the jack so that tab

the housing provided on the strut and the mo-

“grips” onto

2

bile base

is resting on the ground. The

●

Never raise the vehicle if it is tilting to one

2

base plate

should fall vertically with re-

side or the engine is running.

1

spect to the support point

.

●

Never start the engine when the vehicle is

Fig. 45 Jack position points.

●

raised. The vehicle may come loose from

the jack due to the engine vibrations.

Continue turning the jack until the wheel is

slightly lifted off the ground.

WARNING

CAUTION

The factory-supplied jack is only designed

for changing wheels on this model. On no

account attempt to use it for lifting heavier

vehicles or other loads. Risk of injury.

The vehicle must not be raised on the

crossbar. Place the jack only at the support

points provided on the strut and align it.

Otherwise, the vehicle may be damaged.

●

Make sure the jack remains stable. If the

surface is slippery or soft, the jack could

slip or sink, respectively, with the conse-

quent risk of causing injuries.

Removing and installing a wheel

Fig. 46 Cross member: positioning the jack on

the vehicle.

●

Lift the vehicle using only the jack sup-

Change the wheel after loosening the wheel

nuts and raising the vehicle with the jack.

plied from the factory. Other jacks, even

those approved for other SEAT models

could slip, with the consequent risk of in-

jury.

●

Rest the jack (vehicles tools) on firm

When removing/fitting the wheel, the rim may

hit and damage the brake disc. For this rea-

son, please take care and get a second per-

son to assist you.

ground. If necessary use a large, strong

board or similar support. If the surface is slip-

pery (for example tiles) place the jack on a

rubber mat or similar to prevent it from slip-

●

Place the jack only at the support points

provided on the strut and align it. Other-

wise, the jack could slip because it does

ping

.

›››

50

Self-help

Taking off the wheel

que checked immediately with a torque

wrench that is working perfectly.

Works after changing a wheel

●

Unscrew the wheel nuts using the box

spanner and place them on a clean surface.

●

Alloy wheels: replace the wheel bolt caps.

Plate wheels: replace the wheel hubcap .

Return all tools to their proper storing loca-

Before checking tightening torque, have any

rusty wheel nuts that are difficult to screw re-

placed and clean the wheel hub threads.

●

Take off the wheel.

tion.

Putting on the spare wheel

Never apply grease or oil to wheel nuts or to

the wheel hub threads. Even if the bolts have

been tightened to the prescribed torque, they

could come loose while driving.

●

If the replaced wheel does not fit in the

spare wheel housing, store it safely in the lug-

gage compartment page 139.

Check the direction of rotation of the tyre

page 51.

›››

●

Place the spare wheel or temporary spare

●

Check the tyre pressure of the newly moun-

ted tyre as soon as possible.

wheel into position.

●

Screw on the wheel nuts in position and

tighten them loosely with a box spanner.

Tyres with directional tread pattern

●

In vehicles fitted with a tyre pressure indica-

tor, adjust the pressure and store it in memory

Tyres with directional tread pattern have

been designed to operate best when rotating

in only one direction. An arrow on the tyre

sidewall indicates the direction of rotation on

tyres with directional tread. Always observe

the indicated direction of rotation in order to

guarantee optimum grip and help avoid

aquaplaning, excessive noise and wear.

●

To tighten the anti-theft locking wheel nuts

use the corresponding adaptor.

page 351.

›››

●

Have the tightening torque of the wheel

●

Carefully lower the vehicle using the jack.

nuts checked as soon as possible with a tor-

que wrench page 51. Meanwhile, drive

carefully.

›››

Use the wheel spanner to tighten all of the

wheel nuts clockwise. Tighten the bolts in di-

agonal pairs (not in a circle).

●

Have the flat tyre replaced as quickly as

possible.

●

Put the caps, trim or full hubcap back on

page 48.

›››

If the tyre is mounted in the opposite direction

of rotation, drive with extreme caution, as the

tyre is no longer being used correctly. This is

of particular importance when the road sur-

face is wet. Change the tyre as soon as pos-

sible or remount it with the correct direction

of rotation.

The wheel nuts should be clean and turn

easily. Before fitting the spare wheel, inspect

the wheel condition and hub mounting surfa-

ces. These surfaces must be clean before fit-

ting the wheel.

Tightening torque of the wheel nuts

The prescribed tightening torque for wheel

bolts for steel and alloy wheels is 140 Nm. Af-

ter changing a wheel, have the tightening tor-

51

Emergencies

Check the condition of the wiper blades reg-

ularly. If the wipers scrape across the

glass, they should be changed if they are

Note

Changing the windscreen

wiper blades

●

The windscreen wiper arms can be

moved to the service position only when

the bonnet is properly closed.

damaged, or cleaned if they are dirty

.

›››

Wiper service position

If this does not produce the desired results,

the setting angle of the windscreen wiper

arms might be incorrect. They should be

checked by a specialised workshop and cor-

rected if necessary.

●

You can also use the service position, for

example, if you want to fix a cover over the

windscreen in the winter to keep it clear of

ice.

Damaged windscreen wiper blades should

be replaced immediately. These are availa-

ble from qualified workshops.

Changing the wiper rear wiper

blades

Raising and lowering windscreen wiper

arms

●

Place the windscreen wipers in the service

position page 52.

Fig. 47 Wipers in service position.

›››

Ensure that the wiper blades are not frozen.

The wiper arms can be raised when the wip-

●

Grip the wiper arms only by the blade's

fastening point.

ers are in service position Fig. 47.

›››

Cleaning windscreen wiper blades

●

Close the bonnet page 326.

›››

●

Raise the wiper arms.

Switch the ignition on and off.

Use a soft cloth to remove dust and dirt

Fig. 48 Changing the windscreen wiper

blades

Press the windscreen wiper lever down-

from the windscreen wiper blades.

4

wards briefly page 127

.

›››

●

If the blades are very dirty, a sponge or

damp cloth may be used

The windscreen wiper blades are supplied as

standard with a layer of graphite. This layer is

responsible for ensuring that the wipe is silent.

If the graphite layer is damaged, the noise of

the water as it is wiped across the windscreen

will be louder.

.

›››

Before driving, always lower the wiper arms.

Using the windscreen wiper lever, the wind-

screen wiper arms return to their initial posi-

tion.

Changing the windscreen wiper blades

●

Lift and unfold the wiper arms.

52

Self-help

●

1

Press and hold release button Fig. 48

If the engine fails to start because of a dis-

charged battery, the battery can be connec-

ted to the battery of another vehicle to start

the engine.

›››

CAUTION

and pull gently on the wiper blade in the di-

rection of the arrow.

●

Damaged or dirty windscreen wipers

could scratch the glass.

●

Fit a new wiper blade of the same length

●

If products containing solvents, rough

and design on to the wiper arm and hook it

into place.

Jump leads must comply with standard DIN

72553 (see cable manufacturer's instruc-

tions). The wire cross section must be at least

25 mm²for petrol engines and at least

35 mm²for diesel engines.

sponges or sharp objects are used to clean

the blades, the graphite layer will be dam-

aged.

●

Rest the wiper arms back onto the wind-

screen.

●

Never use fuel, nail varnish remover, paint

thinner or similar products to clean the win-

dows.

Changing the rear window wiper blade

Note

●

Separate the wiper arm from the rear win-

dow.

In icy conditions, always check that the

●

The vehicles must not touch each other,

wiper blades are not frozen to the glass be-

fore using the wipers. In cold weather, it

may help to leave the vehicle parked with

otherwise electricity could flow as soon as

the positive terminals are connected.

●

Remove the blade from the holder below

the centre. During this operation, hold the

wiper arm firmly.

the wipers in service position page 52.

›››

●

The discharged battery must be properly

connected to the on-board network.

●

Fit the new blade (of the same length and

CAUTION

type) into the housing of the wipe arm by

pressing it in place. When doing so, hold the

wiper arm by the upper end.

●

To prevent damage to the bonnet and the

wiper arms, only leave them in the service

position.

●

Fold the wiper arm and rest it on the win-

dow.

●

Before driving, always lower the wiper

arms.

WARNING

Worn or dirty windscreen wiper blades re-

duce visibility and increase the risk of acci-

dent and serious injury.

Jump start

●

Always replace damaged or worn wind-

Jump leads

screen wiper blades or blades that no lon-

ger clean the windscreen properly.

The jump lead must have a sufficient wire

cross section.

53

Emergencies

2. Connect one end of the red jump lead to

8. Start the engine of the vehicle with the

flat battery and wait for 2 or 3 minutes

until the engine is running.

Jump start: description

+

the positive

terminal of the vehicle

A

with the flat battery

Fig. 49.

›››

3. Connect the other end of the red jump

Removing the jump leads

+

lead to the positive terminal

in the ve-

B

hicle providing assistance

.

9. Before you remove the jump leads,

switch off the dipped beam headlights if

they are switched on.

4a. In vehicles without a Start-Stop system:

connect one end of the black jump lead

–

to the negative terminal

of the vehicle

Fig. 49.

10. Turn on the heater blower and heated

rear window in the vehicle with the flat

battery. This helps minimise voltage

peaks which are generated when the

leads are disconnected.

B

providing the current

›››

4b. In vehicles with a Start-stop system:

connect one end of the black jump lead

Fig. 49 Diagram of connections for vehicles

X

to a suitable ground terminal, to a sol-

without Start-Stop system.

id piece of metal in the engine block, or

11. When the engine is running, disconnect

the leads in reverse order to the details

given above.

to the engine block itself Fig. 50.

›››

5. Connect the other end of the black jump

X

lead

to a solid metal component bol-

Make sure the battery clamps have sufficient

metal-to-metal contact with the battery ter-

minals.

ted to the engine block or to the engine

block itself of the vehicle with the flat

battery. Do not connect it to a point near

A

the battery

.

If the engine fails to start after about 10 sec-

onds, switch off the starter and try again after

about 1 minute.

6. Position the leads in such a way that

they cannot come into contact with any

moving parts in the engine compart-

ment.

WARNING

Fig. 50 Diagram of connections for vehicles

with Start-Stop system.

●

Please note the safety warnings referring

to working in the engine compartment

Starting

Jump lead terminal connections

page 326.

›››

7. Start the engine of the vehicle with the

boosting battery and let it run at idling

speed.

●

The battery providing assistance must

have the same voltage as the flat battery

1.

Switch off the ignition of both vehicles

.

›››

54

Self-help

vehicles with the Keyless Access system, the

(12V) and approximately the same capaci-

ty (see imprint on battery). Failure to com-

ply could result in an explosion.

Note

steering wheel could lock

.

›››

The vehicles must not touch each other,

otherwise electricity could flow as soon as

the positive terminals are connected.

WARNING

●

Never use jump leads when one of the

batteries is frozen. Danger of explosion!

Even after the battery has thawed, battery

acid could leak and cause chemical burns.

If a battery freezes, it should be replaced.

A vehicle with no power should never be

towed.

●

During towing, never switch off the igni-

Tow start and towing

tion with the starter button. Otherwise, the

electronic lock of the steering column

could suddenly get blocked and it would be

impossible to steer the vehicle. This could

cause an accident, serious injury and loss

of control of the vehicle.

●

Keep sparks, flames and lighted ciga-

rettes away from batteries, danger of ex-

plosion. Failure to comply could result in an

explosion.

Introduction

Tow-starting means starting the engine of

the vehicle while another pulls it.

●

Observe the instructions provided by the

●

manufacturer of the jump leads.

If during towing the vehicle runs out of

Towing means one vehicle pulling another

that is not roadworthy.

power, stop towing immediately and re-

quest the assistance of specialist person-

nel.

●

Do not connect the negative cable from

the other vehicle directly to the negative

terminal of the flat battery. The gas emit-

ted from the battery could be ignited by

sparks. Danger of explosion.

Always consider the legal provisions relating

to tow-starting and towing.

WARNING

For technical reasons, towing a vehicle

with a discharged battery is not allowed.

The jump start should be used instead

●

Never attach the negative cable to fuel

Vehicle handling and braking capacity

change considerably during towing. Please

observe the following instructions to mini-

mise the risk of serious accidents and in-

jury:

system components or the brake lines in

the other vehicle.

page 53.

›››

●

The non-insulated parts of the battery

If the vehicle comes with the Keyless Access

system, towing is only allowed with the igni-

tion on!

clamps must not be allowed to touch. The

jump lead attached to the positive battery

terminal must not touch metal parts of the

vehicle, this can cause a short circuit.

●

As the driver of the vehicle being towed:

–

You should depress the brake much

harder as the brake servo does not op-

erate. Pay the utmost attention to avoid

crashing into the towing vehicle.

The 12-volt vehicle battery drains if the vehi-

cle is towed with the engine switched off and

the ignition connected. Depending on the

battery charge status, the drop in voltage

may be so large, even after just a few mi-

nutes, that no electrical device in the vehicle

may work e.g. the hazard warning lights. In

●

Position the leads in such a way that they

cannot come into contact with any moving

parts in the engine compartment.

–

More strength is required at the steer-

ing wheel as the power steering does

not operate when the engine is switch-

ed off.

●

Do not lean on the batteries. This could

result in chemical burns.

»

55

Emergencies

●

If the battery is flat, it is possible that the

●

As the driver of the towing vehicle:

deactivate the electronic parking brake

and the electronic lock of the steering col-

umn.

engine control units may not operate correct-

ly.

–

Accelerate with particular care and

caution.

–

Avoid sudden braking and manoeuvres.

However, if the vehicle must absolutely be

tow-started (in the case of manual gear-

boxes):

Brake earlier than usual and more

smoothly.

Towing instructions

●

Engage the 2nd or 3rd gear.

Towing requires some expertise and experi-

ence, especially when using a tow rope. Both

drivers should be familiar with the difficulties

involved in towing. For this reason, inexper-

ienced drivers should abstain from towing.

CAUTION

Keep the clutch pressed down.

●

To avoid damaging the vehicle, for exam-

ple the paint, remove and replace the lid

and towing eye carefully.

Switch on the ignition and the hazard warn-

ing lights of both vehicles.

●

Once both vehicles are moving, release the

clutch.

●

Unburnt fuel could enter the catalytic

converter and damage it during towing.

During towing, it should be ensured that no

impermissible tractive forces or shocks are

generated. When towing on an unpaved

road, there is always a risk of overloading and

damaging the anchorage points.

●

Once the engine starts, press the clutch

and disengage the gear to avoid colliding

with the towing vehicle.

Instructions for tow-starting

During towing, the towing vehicle can signal

the change of direction even with the hazard

warning lights turned on. To do so, at the

same time, the turn signal lever must be oper-

ated with ignition switched on. Meanwhile, the

hazard warning lights will go off. When the

turn signal lever is returned to the rest posi-

tion, the hazard warning lights will be auto-

matically reactivated.

CAUTION

Vehicle's should not generally be tow-

started. The jump start should be used in-

●

When tow-starting, unburnt fuel could

enter the catalytic converter and damage

it.

stead page 53.

›››

For technical reasons, towing the following

vehicles is not allowed:

●

Do not tow a vehicle for more than 50 m

in attempt to start it. There is risk of dam-

age to the catalytic converter.

●

Vehicles with an automatic gearbox.

If the 12-volt vehicle battery is discharged,

Note

because in vehicles with the Keyless Access

locking and ignition system the steering re-

mains locked and the electronic parking

brake cannot be deactivated nor can the

electronic lock of the steering column be re-

leased if they are activated.

Notes for the driver of the towed vehicle

The vehicle can only be jump-started if the

electronic parking brake and, if appropri-

ate, the electronic lock of the steering col-

umn are deactivated. If the vehicle has no

power supply or there is an electric system

fault, the engine must be jump-started to

●

Leave the ignition on, so that the steering is

not blocked, and the electronic parking brake

may be deactivated and the turn signals and

wash/wipe operated.

56

Self-help

●

More strength is required at the steering

When the vehicle has to be towed:

Cases where towing the vehicle is not per-

mitted

wheel as the power steering does not oper-

ate when the engine is switched off.

Check whether the vehicle may be towed

●

page 57, Cases where towing the vehi-

If, due to a fault, the gearbox is out of lubri-

cant.

›››

●

You should depress the brake much harder

cle is not permitted.

as the brake servo does not operate. Avoid

hitting the towing vehicle.

●

If the vehicle battery is discharged, be-

The vehicle can be towed using a tow bar or

tow rope in the normal way, with all four

wheels on the road; it can also be towed with

either the front or rear wheels lifted off the

road.

cause the steering remains locked and, if ap-

propriate, the electronic parking brake can-

not be deactivated or the electronic lock of

the steering column released.

●

Bear in mind the information and instruc-

tions in the manual of the vehicle to be towed.

Notes for the driver of the towing vehicle

●

If a distance above 50 km needs to be trav-

elled.

●

Switch the ignition on.

●

Accelerate with particular care and cau-

tion. Avoid sharp manoeuvres.

Put the gearbox lever in neutral or the se-

●

When, for example, after an accident, the

lector lever in the N position page 226.

›››

●

smooth rotation of the wheels or the steering

operation cannot be guaranteed.

Brake earlier than usual and smoothly.

●

Do not allow the vehicle to be towed at

speeds of over 50 km/h (30 mph).

Bear in mind the information and instruc-

tions in the manual of the towed vehicle.

When the vehicle is to tow another vehicle:

●

The vehicle must not be towed further than

50 km (30 miles).

●

Tow rope or tow bar

Observe legal requirements.

●

If a breakdown lorry is used, vehicles with

Keep in mind the instructions in the manual

It is safer for the vehicle to be towed using a

tow bar, avoiding damage to the vehicle. A

tow rope should only be used if a tow bar is

not available.

automatic transmission are only allowed to

be towed with the front wheels suspended.

on towing vehicles.

CAUTION

Towing vehicles with four-wheel drive

(4Drive)

If there is no oil in the gearbox or no lubri-

cant in the automatic transmission the car

may only be towed with the driven wheels

lifted clear of the road, or transported on a

special car transporter or trailer.

A tow rope should be slightly elastic to avoid

damage to both vehicles. It is advisable to

use a tow rope made of synthetic fibre or sim-

ilarly elastic material.

Four-wheel drive vehicles (4Drive) can be

towed using a tow bar or tow rope. If the vehi-

cle is towed with the front or rear axle sus-

pended, the engine must be switched off,

otherwise the transmission may be damaged.

Only attach the tow rope or the tow bar to

the towing eyes provided or a towing bracket.

Note

If the vehicle has a factory-fitted towing de-

vice, towing with a tow bar is only permitted

if it has been specially designed to be instal-

The vehicle can only be towed if the elec-

tronic parking brake and the electronic

lock of the steering column are

»

led on a tow hitch page 294.

›››

57

Emergencies

that can completely and securely tighten the

towing eye in its housing.

deactivated. If the vehicle has no power

supply or there is an electric system fault,

the engine must be jump-started

●

After towing, unscrew the towing eye

clockwise with a suitable object.

page 53 to deactivate the electronic

›››

parking brake and the electronic lock of the

steering column.

●

Replace the cover and tighten on its right

side until the tab snaps into the bumper.

●

Clean the towing eye if necessary and then

store it in the luggage compartment along

with the other vehicle tools.

Front towline anchorage

Fig. 52 Right side of the front bumper: towline

anchorage in position.

CAUTION

The towing eye must always be completely

and firmly tightened. Otherwise, it could be

released while towing and tow-starting.

The housing of the removable towline an-

chorage is on the right side of the front bump-

er underneath a cover Fig. 51.

›››

The towing eye should always be kept in the

vehicle.

Bear in mind the instructions for towing

page 56.

›››

Fig. 51 On the right side of the front bumper:

remove the cover.

Fitting the towline anchorage

●

Remove the towing eye from the vehicle

tool kit in the luggage compartment

page 44.

›››

●

Remove the cover by pressing down on its

base and leave it hanging from the vehicle

Fig. 51.

›››

●

Screw the towing eye in the housing by

turning it as far as it will go anticlock-

wise Fig. 52 . Use a suitable object

›››

58

Self-help

screw towing eye behind the lid. In this case,

the tow hitch needs to be extracted or instal-

Rear towline anchorage

●

If the vehicle is factory-equipped with a

towing bracket, it is only allowed to tow

with a tow bar if this has been specially de-

signed to be installed with a tow hitch. If an

unsuitable tow bar is used, both the tow

hitch and the vehicle may be damaged. In-

stead, a tow rope should be used.

led and used for towing page 294,

.

›››

Bear in mind the instructions for towing

page 56.

›››

Assemble the rear towing eye (cars with-

out a factory-equipped towing bracket)

●

Remove the towing eye from the vehicle

tool kit in the luggage compartment

page 44.

›››

●

Press the bottom side of the lid Fig. 53 to

›››

Fig. 53 On the right side of the rear bumper:

remove the cover.

unclip it.

●

Remove the lid and let it hang from the ve-

hicle.

●

Screw the towline anchorage into the hous-

ing by turning it as far as it will go anticlock-

wise Fig. 54 . Use a suitable object

›››

that can completely and securely tighten the

towing eye in its housing.

●

After towing, unscrew the towing eye

clockwise with a suitable object.

●

Clean the towing eye if necessary and then

store it in the luggage compartment along

with the other vehicle tools.

Fig. 54 On the right side of the rear bumper:

towline anchorage in position.

The housing of the screw towing eye is on the

right side of the rear bumper behind a lid

CAUTION

●

The towing eye must always be com-

Fig. 53.

›››

pletely and firmly tightened. Otherwise, it

could be released while towing and tow-

starting.

Vehicles equipped as standard with a towing

bracket do not have any housing for the

59

Emergencies -> Self-help for Your Seat Leon 4 Door Fourth Generation (2021-2026)

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