Get When trouble arises Guide for Toyota Auris 4 Door First Generation (2006-2012)

When trouble arises

5

5-1. Essential information

5-2. Steps to take in an

emergency

Emergency flashers.......... 422

If a warning light turns

If your vehicle needs to

on or a warning buzzer

sounds... ........................ 430

be towed......................... 423

If you think something is

If a warning message is

wrong.............................. 429

displayed ........................ 436

If you have a flat tire

(vehicles with a spare

tire) ................................. 447

If you have a flat tire

(vehicles with an

emergency tire puncture

repair kit)......................... 459

If the hybrid system will

not start........................... 471

If you lose your keys......... 473

If the electronic key does

not operate properly ....... 474

If the 12-volt battery is

discharged...................... 476

If your vehicle

overheats........................ 481

If the vehicle becomes

stuck ............................... 486

If your vehicle has to

be stopped in an

emergency...................... 488

421

5-1. Essential information

Emergency flashers

Use the emergency flashers if the vehicle malfunctions or is

involved in an accident.

Press the switch to flash all

the turn signal lights. To turn

them off, press the switch

once again.

NOTICE

To prevent 12-volt battery discharge

Do not leave the emergency flashers on longer than necessary when the

hybrid system is not operating.

422

5-1. Essential information

If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle towed by

any authorized Toyota dealer or repairer, or another duly qualified

and equipped professional, such as or a commercial towing service,

using a lift-type truck or a flat bed truck.

Use a safety chain system for all towing, and abide by all state/pro-

vincial and local laws.

Before towing

The following may indicate a problem with your transmission. Contact

any authorized Toyota dealer or repairer, or another duly qualified

and equipped professional, before towing.

 The hybrid system is operating, but the vehicle will not move.

 The vehicle makes an abnormal sound.

5

423

5-1. Essential information

Emergency towing

If a tow truck is not available in an emergency, your vehicle may be

temporarily towed using a cable or chain secured to the emergency

towing eyelet. This should only be attempted on hard, surfaced roads

for short distances at under 30 km/h (18 mph).

A driver must be in the vehicle to steer and operate the brakes. The

vehicle’s wheels, drive train, axles, steering and brakes must be in

good condition.

Towing eyelet

 If emergency towing cannot be performed

The vehicle cannot be towed by another vehicle in the following situa-

tions because the front wheels may be locked by the parking lock.

Transport the vehicle with both front wheels or all 4 wheels lifted

using a flatbed or wheel-lift type truck.

• There is a malfunction in the smart entry & start system

• There is a malfunction in the push button start

• The P position control system is malfunctioning. (P. 437)

• The 12-volt battery is discharged.

424

5-1. Essential information

Installing towing eyelet

Remove the eyelet cover by

pushing outside of it.

STEP

1

2

3

Insert the towing eyelet into the

hole and tighten partially by

hand.

Tighten down the towing eyelet

securely using a wheel nut

wrench.

5

425

5-1. Essential information

Towing with a sling-type truck

Do not tow with a sling-type truck

to prevent body damage.

Towing with a wheel lift-type truck

From the front

Release the parking brake.

From the rear

Use a towing dolly under the

front wheels.

426

5-1. Essential information

Using a flat bed truck

When using a chain or strap to

tie down the rear of the vehicle,

secure it at a 45 angle as shown

in the illustration.

Do not overly tighten the tie

downs or the vehicle may be

damaged.

Emergency towing procedure

STEP

1

Turn the “POWER” switch to ON mode.

Do not turn the “POWER” switch to ACCESSORY mode.

STEP

2

3

Release the parking brake.

Change the shift position to N.

When the “POWER” switch is in ACCESSORY mode, the shift posi-

tion cannot be changed to N.

Location of the emergency towing eyelet

P. 447, 459

5

427

5-1. Essential information

CAUTION

Caution while towing

 Use extreme caution when towing the vehicle.

Avoid sudden starts or erratic driving maneuvers which place excessive

stress on the emergency towing eyelet and the cables or chains. Always

be cautious of the surroundings and other vehicles while towing.

 Do not turn the “POWER” switch off.

This may lead to accidents as the parking lock will be engaged.

 If the hybrid system is not operating, the power assist for the brakes and

steering will not function, making steering and braking more difficult.

Installing towing eyelet to the vehicle

Make sure that towing eyelet is installed securely.

If not securely installed, towing eyelet may come loose during towing. This

may lead to accidents that cause death or serious injury.

NOTICE

To prevent causing serious damage to the transmission

Never tow the vehicle from the rear with the front wheels on the ground.

This may cause serious damage to the transmission.

To prevent damaging the vehicle when towing using a wheel-lift type

truck

When raising the vehicle, ensure adequate ground clearance for towing at

the opposite end of the raised vehicle. Without adequate clearance, the

vehicle could be damaged while being towed.

To prevent body damage when towing using a sling-type truck

Do not tow with a sling-type truck, either from the front or rear.

428

5-1. Essential information

If you think something is wrong

If you notice any of the following symptoms, your vehicle probably

needs adjustment or repair. Contact any authorized Toyota dealer or

repairer, or another duly qualified and equipped professional, as

soon as possible.

 Visible symptoms

 Fluid leaks under the vehicle

(Water dripping from the air conditioning after use is normal.)

 Flat-looking tires or uneven tire wear

 Engine coolant temperature gauge continually indicates that

the temperature is higher than normal

 Audible symptoms

 Changes in exhaust sound

 Excessive tire squeal when cornering

 Strange noises related to the suspension system

 Pinging or other noises related to the hybrid system

 Operational symptoms

 Engine missing, stumbling or running rough

5

 Appreciable loss of power

 Vehicle pulls heavily to one side when braking

 Vehicle pulls heavily to one side when driving on a level road

 Loss of brake effectiveness, spongy feeling, pedal almost

touches the floor

429

5-2. Steps to take in an emergency

If a warning light turns on or a warning buzzer sounds...

Calmly perform the following actions if any of the warning lights turn

on or flash. If a light turns on or flashes, but then turns off, this does

not necessarily indicate a malfunction in the system.

Stop the vehicle immediately. Continuing to drive the vehicle

may be dangerous.

The following warning indicates a possible problem in the brake sys-

tem. Immediately stop the vehicle in a safe place and contact any

authorized Toyota dealer or repairer, or another duly qualified and

equipped professional.

Warning light

Warning light/Details

Brake system warning light and warning buzzer* (red

indicator)

• Low brake fluid

• Malfunction in the brake system

This light also comes on when the parking brake is not

released. If the light turns off after the parking brake is

fully released the system is operating normally.

*: Brake system warning buzzer:

When there is a possible problem that could affect braking performance, the

warning light will come on and a warning buzzer will sound.

Parking brake engaged warning buzzer:

The buzzer sounds to indicate that the parking brake is still engaged (with

the vehicle having reached a speed of 5 km/h [3 mph]).

430

5-2. Steps to take in an emergency

Stop the vehicle immediately.

The following warnings indicate the possibility of damage to the vehi-

cle that may lead to an accident. Immediately stop the vehicle in a

safe place and contact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

Warning light

Warning light/Details

Charging system warning light

Indicates a malfunction in the vehicle’s charging system.

High engine coolant temperature warning light

Indicates that the engine is almost overheating. (P. 481)

5

431

5-2. Steps to take in an emergency

Have the vehicle inspected immediately.

Failing to investigate the cause of the following warnings may lead to

the system operating abnormally and possibly cause an accident.

Have the vehicle inspected by any authorized Toyota dealer or

repairer, or another duly qualified and equipped professional, immedi-

ately.

Warning light

Warning light/Details

Malfunction indicator lamp

Indicates a malfunction in:

• The hybrid system;

• The electronic engine control system;

• The electronic throttle control system; or

• The hybrid transmission control system.

SRS warning light

Indicates a malfunction in:

• The SRS airbag system; or

• The seat belt pretensioner system.

ABS warning light

Indicates a malfunction in:

• The ABS; or

• The brake assist system.

Electric power steering system warning light (warning

buzzer)

Indicates a malfunction in the EPS system.

Slip indicator light

Indicates a malfunction in the VSC system, TRC system or

hill-start assist control system.

Cruise control indicator light (if equipped)

Indicates a malfunction in the cruise control system.

(Flashes)

Automatic headlight leveling system warning light (if

equipped)

Indicates a malfunction in the automatic headlight leveling

system.

432

5-2. Steps to take in an emergency

Warning light

Warning light/Details

Brake system warning light (yellow indicator)

Malfunction in the electronically controlled brake system.

Follow the correction procedures.

After taking the specified steps to correct the suspected problem,

check that the warning light turns off.

Warning light

Warning light/Details

Correction procedure

Low fuel level warning

light

Indicates that the amount

of fuel is as follows:

• Flashes

6.8 L (1.8 gal., 1.5 Imp. gal.)

or less

Refuel the vehicle.

• Flashes more rapidly

4.5 L (1.2 gal., 1.0 Imp. gal.)

or less

Driver’s seat belt

reminder light

5

(warning buzzer)*

Warns the driver to fasten

his/her seat belt.

Fasten the seat belt.

(On the instru-

ment cluster)

Front passenger’s seat

belt reminder light

(warning buzzer)*

Warns the front passen-

ger to fasten his or her

seat belt.

(On the center

panel)

433

5-2. Steps to take in an emergency

Warning light

Warning light/Details

Correction procedure

Master warning light

A buzzer sounds and the

warning light comes on

and flashes to indicate that

the master warning system

has detected a malfunc-

tion.

P. 436

*: Driver's and front passenger’s seat belt reminders:

The driver’s and front passenger’s seat belt buzzer sounds to alert the driver

and front passenger that his or her seat belt is not fastened. The buzzer

sounds for 30 seconds after the vehicle has reached a speed of at least 20

km/h (12 mph). Then, if the seat belt is still unfastened, the buzzer will sound

in a different tone for 90 more seconds.

If the malfunction indicator lamp comes on while driving

The malfunction indicator lamp will come on if the fuel tank becomes com-

pletely empty. If the fuel tank is empty, refuel the vehicle immediately. The

malfunction indicator lamp will go off after several trips.

If the malfunction indicator lamp does not go off, contact any authorized

Toyota dealer or repairer, or another duly qualified and equipped profes-

sional, as soon as possible.

Front passenger detection sensor and passenger seat belt reminder

 If luggage is placed on the front passenger seat, the front passenger

detection sensor may cause the warning light to flash, even if a passen-

ger is not sitting in the seat.

 If a cushion is placed on the seat, the sensor may not detect a passen-

ger, and the warning light may not operate properly.

Electric power steering system warning light (warning buzzer)

When the 12-volt battery charge becomes insufficient or the voltage tempo-

rarily drops, the electric power steering system warning light may come on

and the warning buzzer may sound.

434

5-2. Steps to take in an emergency

CAUTION

When the electric power steering system warning light comes on

The steering wheel may become extremely heavy.

If the steering wheel becomes heavier than usual when operating, firmly

hold and operate it using more force than usual.

5

435

5-2. Steps to take in an emergency

If a warning message is displayed

If a warning is shown on the multi-information display, stay calm and

perform the following actions:

Master warning light

The master warning light also

comes on or flashes in order to

indicate that a message is cur-

rently being displayed on the

multi-information display.

Multi-information display

If any of the warning lights turns on again after performing the fol-

lowing actions, contact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

Stop the vehicle immediately.

The following warnings indicate the possibility of damage to the vehi-

cle that may lead to an accident. Immediately stop the vehicle in a

safe place and contact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

Warning message

Details

Indicates an abnormal engine oil pressure.

A buzzer also sounds.

The warning light may turn on if the engine oil

pressure is too low.

Indicates a malfunction in the hybrid system.

A buzzer also sounds.

436

5-2. Steps to take in an emergency

Have the vehicle inspected immediately.

Failing to investigate the cause of the following warning may lead to

the system operating abnormally and possibly cause an accident.

Have the vehicle inspected by any authorized Toyota dealer or

repairer, or another duly qualified and equipped professional, immedi-

ately.

Warning message

Details

Indicates a malfunction in the P position con-

trol system.

A buzzer also sounds.

In this situation, there is a possibility that the park-

ing lock mechanism will not work.

When parking, park the vehicle on a flat surface

and apply the parking brake securely. Also, it may

not be possible to turn the “POWER” switch off. If

this happens, applying the parking brake will

enable the switch to be turned off.

5

437

5-2. Steps to take in an emergency

Follow the correction procedures.

After taking the specified steps to correct the suspected problem,

check that the warning light turns off.

Warning message

Details

Correction procedure

Indicates that one or

more of the side

doors is not fully

closed.

The system also indi-

cates which side doors

are not fully closed.

If the vehicle reaches

a speed of 5 km/h (3

Make sure that all the

side doors are closed.

mph),

flashes

and a buzzer sounds

to indicate that the

side door(s) are not

yet fully closed.

Indicates that the

back door is not fully

closed.

If the vehicle reaches

a speed of 5 km/h (3

Close the back door.

mph),

flashes

and a buzzer sounds

to indicate that the

back door is not yet

fully closed.

Indicates that remain-

ing fuel is about 6.8 L

(1.8 gal., 1.5 Imp. gal.)

or less.

Refuel the vehicle.

438

5-2. Steps to take in an emergency

Correction procedure

Warning message

Details

Indicates that the

hybrid system has

overheated.

Stop and check.

(P. 481)

A buzzer also sounds.

Indicates that the

hybrid battery (trac-

tion battery) is low.

The warning buzzer

sounds intermittently

or continuously.

Stop the vehicle and

push the P position

switch.

(Flashing)

Indicates that the

transmission is out of

P when attempting to

start the hybrid sys-

tem.

Push the P position

switch before pressing

the “POWER” switch.

A buzzer also sounds.

Indicates that the

driver’s door is

opened when the

transmission is out of

P with the hybrid sys-

tem on.

5

Push the P position

switch.

A buzzer sounds con-

tinuously.

(Flashing)

439

5-2. Steps to take in an emergency

Warning message

Details

Correction procedure

Indicates that the EV-

Drive Mode is not

available.*

A buzzer sounds

twice.

The reason the EV-

Drive Mode is not

available (the vehicle

is idling, hybrid bat-

tery [traction battery]

charge is low, speed is

higher than the EV-

Drive Mode operating

speed range, acceler-

ator pedal is

Use the EV-Drive Mode

when it becomes avail-

able.

depressed too much)

may be displayed.

Indicates that the EV-

Drive Mode has been

automatically can-

celled.*

A buzzer sounds

twice.

The reason the EV-

Drive Mode is not

available (the hybrid

battery [traction bat-

tery] charge is low,

speed is higher than

the EV-Drive Mode

speed range, acceler-

ator pedal is

Drive the vehicle for a

while.

(Flashes 3 times)

depressed too much)

may be displayed.

*: For the EV-Drive Mode operating conditions (P. 180).

440

5-2. Steps to take in an emergency

Follow the correction procedures.

After taking the specified steps to correct the suspected problem,

check that the warning light turns off.

Interior Exterior

buzzer buzzer

Correction

procedure

Warning message

Details

The electronic

key is not

detected when

attempting to

start the hybrid

system.

Confirm the

location of the

electronic key.

(Comes on for 8 sec-

onds.)

Once



(Flashing)

A door other

than the driver’s

door has been

opened or

closed with the

“POWER”

switch in any

mode other

Confirm the

location of the

electronic key.

Once

3 times

5

than off and the

electronic key

outside of the

detection area.

(Flashing)

441

5-2. Steps to take in an emergency

Interior Exterior

buzzer buzzer

Correction

procedure

Warning message

Details

The driver’s

door has been

opened or

closed with the

shift position in

P, the “POWER”

switch in any

mode other

than off and the

electronic key

outside of the

detection area.

Turn the

“POWER”

switch off or

confirm the

location of the

electronic key.

Once

3 times

(Flashing)

The electronic

key has been

taken outside

the vehicle and

the doors have

been locked

without first

turning the

“POWER”

switch to off.

Turn the

“POWER”

switch to off and

lock the doors

again.

Contin-

uous

Once

(Displayed alternately)

(Flashing)

The driver's

door was

opened when

the shift position

was not in P

and the

Contin-

uous

Push the P

position switch.



“POWER”

switch was not

turned off.

(Flashing)

442

5-2. Steps to take in an emergency

Interior Exterior

buzzer buzzer

Correction

procedure

Warning message

Details

The driver’s

door was

opened and

closed while the

electronic key

was not in the

vehicle, the shift

position was not

in P and the

“POWER”

• Push the P

position switch.

• Confirm the

location of the

electronic key.

Contin-

uous

(Displayed alternately)

(Flashing)

switch was not

turned off.

An attempt to

lock the doors

has been made

using the smart

entry & start

system while

the electronic

key is inside the

vehicle.

Take the elec-

tronic key out-

side the vehicle,

and lock the

Contin-

uous

Once

doors again.

(Flashing)

5

Replace the

battery.

(P. 397)

The key battery

is low.

Once



443

5-2. Steps to take in an emergency

Interior Exterior

buzzer buzzer

Correction

procedure

Warning message

Details

• When the doors

were unlocked

with the

mechanical key

and then the

“POWER”

switch was

pressed, the

electronic key

could not be

Touch the elec-

tronic key to the

detected in the “POWER”

Once



vehicle.

switch while

• The electronic

depressing the

key could not be brake pedal.

detected in the

vehicle even

after the

(Flashes)

“POWER”

switch was

pressed two

consecutive

times.

444

5-2. Steps to take in an emergency

Interior Exterior

buzzer buzzer

Correction

procedure

Warning message

Details

The driver's

door was

opened and

closed with the

“POWER”

switch turned off

and then the

“POWER”

switch was put

in ACCES-

SORY mode

twice without

the hybrid sys-

tem being

Press the

“POWER”

switch while

depressing the

brake pedal.

Once



started.

During a hybrid

system starting

procedure in the

event that the

electronic key

was not func-

tioning properly

(P. 474), the

“POWER”

(Flashes)

Press the

“POWER”

switch within 10

seconds of the

buzzer sound-

ing.

5

switch was

touched with

the electronic

key.

445

5-2. Steps to take in an emergency

Interior Exterior

buzzer buzzer

Correction

procedure

Warning message

Details

Next time when

starting the

hybrid system,

increase the

engine speed

slightly and

maintain that

level for approx-

imately 5 min-

utes to recharge

the battery.

Power was

turned off due to

the automatic

power off func-

tion.



446

5-2. Steps to take in an emergency

If you have a flat tire (vehicles with a spare tire)

Remove the flat tire and replace it with the spare provided.

 Before jacking up the vehicle

 Stop the vehicle in a safe place on a hard, flat surface.

 Set the parking brake.

 Push the P position switch.

 Stop the hybrid system.

 Turn on the emergency flashers.

 Location of the spare tire, jack and tools

Type A

Jack

Jack spacer

5

Tool bag

Wheel nut

wrench

Spare tire

447

5-2. Steps to take in an emergency

Type B

Toolbox

Jack

Wheel nut

wrench

Tool bag

Spare tire

Taking out the spare tire

Remove the luggage mat (type

A), luggage undertray and jack

spacer (type A) or toolbox (type

B).

Loosen the center fastener that

secures the spare tire.

448

5-2. Steps to take in an emergency

Replacing a flat tire

Chock the tires.

STEP

1

Wheelchock

positions

Flat tire

Behind the

rear right-

hand side

tire

Left-

hand

side

Front

Behind the

rear left-

hand side

tire

Right-

hand

side

In front of

the front

right-hand

side tire

Left-

hand

side

Rear

In front of

the front

left-hand

side tire

Right-

hand

side

5

Slightly loosen the wheel nuts

(one turn).

STEP

2

449

5-2. Steps to take in an emergency

Turn the tire jack portion “A” by

hand until the notch of the jack is

in contact with the jack point.

STEP

3

4

5

Raise the vehicle until the tire is

slightly raised off the ground.

Remove all the wheel nuts and

the tire.

When resting the tire on the

ground, place the tire so that the

wheel design faces up to avoid

scratching the wheel surface.

450

5-2. Steps to take in an emergency

Installing the tire

Remove any dirt or foreign mat-

ter from the wheel contact sur-

face.

STEP

1

If foreign matter is on the wheel

contact surface, the wheel nuts

may loosen while the vehicle is in

motion, and the tire may come off

the vehicle.

Install the tire and loosely tighten

each wheel nut by hand by

approximately the same amount.

Tapered portion

STEP

2

Tighten the nuts until the tapered

portion comes into loose contact

with the disc wheel seat.

Disc

wheel

seat

Lower the vehicle.

STEP

3

5

451

5-2. Steps to take in an emergency

Firmly tighten each nut two or

three times in the order shown in

the illustration.

STEP

4

Tightening torque:

103 N•m (10.5 kgf•m, 76 ft•lbf)

STEP

5

Stow the tools in the locations specified below.

Jack spacer (type A) or toolbox (type B): spare tire well

Jack and tool bag: luggage undertray

Flat tire: luggage compartment (on the luggage mat)

These are temporary locations while the compact spare tire is in

use.

452

5-2. Steps to take in an emergency

When stowing the spare tire

Type A

Stow the jack spacer and jack as

shown, with the jack laid flat.

Type B

Stow the toolbox and jack as

shown, making sure that the jack

does not protrude above the top

of the toolbox.

5

The compact spare tire

 The compact spare tire is identified by the label “TEMPORARY USE

ONLY” on the tire sidewall.

Use the compact spare tire temporarily only in an emergency.

 Make sure to check the tire inflation pressure of the compact spare tire.

(P. 501)

453

5-2. Steps to take in an emergency

If you have a flat front tire on a road covered with snow or ice

Install the compact spare tire on the rear of the vehicle. Perform the following

steps and fit tire chains to the front tires.

STEP

1

2

Replace a rear tire with the compact spare tire.

Replace the flat front tire with the tire removed from the rear of the

vehicle.

STEP

3

Fit tire chains to the front tires.

454

5-2. Steps to take in an emergency

Certification for the jack

5

455

5-2. Steps to take in an emergency

CAUTION

Using the tire jack

Improper use of the tire jack may lead to death or serious injuries due to the

vehicle suddenly falling off the jack.

 Do not use the tire jack for any purpose other than replacing tires or install-

ing and removing tire chains.

 Only use the tire jack that comes with this vehicle for replacing a flat tire.

Do not use it on other vehicles, and do not use other tire jacks for replac-

ing tires on this vehicle.

 Always check that the tire jack is securely set to the jack point.

 Do not put any part of your body under the vehicle supported by a jack.

 Do not start or operate the hybrid system while your vehicle is supported

by the jack.

 Do not raise the vehicle while someone is in it.

 When raising the vehicle, do not put an object on or under the jack.

 Do not raise the vehicle to a height greater than that required to replace

the tire.

 Use a jack stand if it is necessary to get under the vehicle.

Take particular care when lowering the vehicle to ensure that no one working

on or near the vehicle will be injured.

456

5-2. Steps to take in an emergency

CAUTION

Replacing a flat tire

Observe the following precautions to reduce the risk of death or serious

injury.

 Have the wheel nuts tightened with a torque wrench to 103 N•m (10.5

kgf•m, 76 ft•lbf) as soon as possible after changing wheels.

Failure to follow these precautions could cause the nuts to loosen and the

wheels may fall off, which could lead to an accident causing death or seri-

ous injury.

 Do not attach a heavily damaged wheel ornament, as it may fly off the

wheel while the vehicle is moving.

When installing the wheel nuts

Be sure to install the wheel nuts with the tapered end facing inward.

(P. 393)

Tool storage precaution (while the compact spare tire is in use)

Stow the jack and tool bag in the luggage undertray. Do not place them on

the luggage mat as they may be thrown about and possibly injure people in

the vehicle in the event of sudden braking or in an accident.

When using the compact spare tire

 Remember that your compact spare tire is specifically designed for use

with your vehicle. Do not use your compact spare tire on another vehicle.

5

 Do not use more than one compact spare tire simultaneously.

 Replace the compact spare tire with a standard tire as soon as possible.

 Avoid sudden acceleration, deceleration and braking, as well as sharp cor-

nering.

Speed limit when using the compact spare tire

Do not drive at speeds in excess of 80 km/h (50 mph) when a compact spare

tire is installed on the vehicle.

The compact spare tire is not designed for driving at high speeds. Failing to

observe this precaution may lead to an accident causing death or serious

injury.

457

5-2. Steps to take in an emergency

CAUTION

When the spare tire is attached

The vehicle speed may not be correctly detected, and the following systems

may not operate correctly:

 ABS & Brake assist

 VSC

 Navigation system (if equipped)

 TRC

 Cruise control (if equipped)

 Rear view monitor system (if equipped)

NOTICE

Do not drive the vehicle with a flat tire.

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair.

Tool storage precaution (while the compact spare tire is in use)

Do not stow anything but the soft jack spacer (type A) or toolbox (type B) in

the spare tire well. Hard, unsecured objects may damage nearby compo-

nents.

Be careful when driving over bumps with the compact spare tire

installed on the vehicle.

The vehicle becomes lower when driving with the compact spare tire com-

pared to when driving with standard tires. Be careful when driving over

uneven road surfaces.

Driving with tire chains and the compact spare tire

Do not fit tire chains to the compact spare tire.

Tire chains may damage the vehicle body and adversely affect driving per-

formance.

458

5-2. Steps to take in an emergency

If you have a flat tire (vehicles with an emergency tire puncture repair kit)

A puncture caused by a nail or screw passing through the tire tread

can be repaired temporarily with the emergency tire puncture repair

kit.

 Before repairing the vehicle

 Stop the vehicle in a safe place on a hard, flat surface.

 Set the parking brake.

 Push the P position switch.

 Stop the hybrid system.

 Turn on the emergency flashers.

 Location of the emergency tire puncture repair kit, jack and

tools

Type A

5

Jack*

(if equipped)

Towing eyelet

Tool bag

Wheel nut

wrench

(if equipped)

Emergency tire

puncture repair kit

*: Use of the jack (P. 449)

459

5-2. Steps to take in an emergency

Type B

Jack*

(if equipped)

or wheel nut

wrench (if the

tool bag is not

equipped)

Tool bag

(if equipped)

Towing eyelet

Emergency tire

puncture repair kit

*: Use of the jack (P. 449)

 Contents

Valve core tool

Stickers

Sealant

Compressor

Injection

hose

Valve core

(spare)

460

5-2. Steps to take in an emergency

Before putting the sealant into use

Check the degree of the tire damage before making use of the seal-

ant in the emergency tire puncture repair kit.

A tire should only to be repaired

if the damage is caused by a nail

or screw passing through the tire

tread. Perform the repair with the

nail or screw that has punctured

the tire positioned at the bottom,

in contact with the ground.

Emergency repair with the sealant in the kit is not possible in the fol-

lowing cases. Contact any authorized Toyota dealer or repairer, or

another duly qualified and equipped professional.

 When the wheel is damaged

 When two or more tires have been punctured

 When the tire is damaged due to driving without sufficient air pres-

sure

5

 When the tire is visibly disengaged from the wheel

 When the tire lost air pressure due to a crack or damage in the tire

sidewall

 When the cut or damage to the tread is 4 mm (0.16 in.) or more

461

5-2. Steps to take in an emergency

Emergency repair method

Position the nail or screw that

has punctured the tire at the bot-

tom, in contact with the ground.

Remove the cap from the valve.

STEP

1

Cap

Valve

Bring the protruding part of the

valve core tool into contact with

the valve to discharge air.

2

Valve core

tool

Valve

Protruding part

Pull out the valve core by turning

it counterclockwise using the

valve core tool.

3

Valve core

STEP

4

5

Shake the sealant bottle up and down several times.

Remove the cap of the sealant bottle.

462

5-2. Steps to take in an emergency

Connect the injection hose by

screwing onto the sealant. As it

is screwed in, the aluminum seal

on the bottle will be torn.

STEP

6

7

8

9

Injection

hose

Sealant

Remove the plug from the injec-

tion hose.

STEP

Plug

Injection

hose

Connect the injection hose to the

valve.

STEP

Valve

5

Injection

hose

Inject the sealant that is in the

bottle. Hold and tilt the bottle,

then squeeze sealant out of the

bottle as shown.

STEP

463

5-2. Steps to take in an emergency

Attach the sticker as shown.

STEP 10

Remove the injection hose from

the valve and screw the valve

core in the valve securely by

turning it clockwise with the

valve core tool.

STEP 11

Valve

core tool

Valve core

Connect the air compressor

hose by threading it on the valve.

STEP 12

Hose

Compressor

With a power outlet: Connect the

compressor power plug to the

power outlet.

STEP 13

Power plug

The “POWER” switch must be in

ACCESSORY mode.

Power

outlet

464

5-2. Steps to take in an emergency

With a cigarette lighter: Remove

the cigarette lighter and insert

the compressor power plug into

the hole.

Cigarette lighter

Power

plug

The “POWER” switch must be in

ACCESSORY mode.

Left-hand drive vehicles: Check

the specified inflation pressure.

STEP 14

The label is placed as shown in

the illustration.

Right-hand drive vehicles: Check

the specified inflation pressure.

The label is placed as shown in

the illustration.

5

Turn the compressor switch “ON”

and fill the tire with air until the

specified inflation pressure is

reached.

STEP 15

Switch

465

5-2. Steps to take in an emergency

STEP 16

Turn the switch “OFF” when the pressure gauge connected to

the hose reads the specified pressure.

If the inflation pressure is not attained within 5 minutes, emergency

repair is not possible due to severe damage. Contact any authorized

Toyota dealer or repairer, or another duly qualified and equipped

professional.

STEP 17

STEP 18

STEP 19

After completely filling the tire with air, disconnect the hose

from the valve on the tire.

Pull the power plug of the compressor out of the power outlet

on the vehicle.

To spread the liquid sealant evenly in the tire, immediately

drive for about 5 km (3 miles) or 10 minutes.

With a power outlet: After driving

about 5 km (3 miles) or 10 min-

utes, pull your vehicle over in a

safe place and reconnect the

compressor.

STEP 20

With a cigarette lighter: After

driving about 5 km (3 miles) or

10 minutes, pull your vehicle

over in a safe place and recon-

nect the compressor.

466

5-2. Steps to take in an emergency

Read the inflation pressure on

the pressure gauge.

STEP 21

If the pressure is 130 kPa (1.3

2

kgf/cm or bar, 18 psi) or above,

fill the tire with air using the com-

pressor until the specified infla-

tion pressure is reached.

If the pressure is less than 130

2

kPa (1.3 kgf/cm or bar, 18 psi),

the emergency repair that have

been performed is not safe for

use as damage to the tire is too

severe. Do not continue to drive

the vehicle. Contact any autho-

rized Toyota dealer or repairer, or

5

another duly qualified and

equipped professional.

Store the kit and then attach the

sticker as shown.

STEP 22

Taking precautions to avoid sud-

den braking and sharp turns,

drive carefully at under 80 km/h

(50 mph) to the nearest autho-

rized Toyota dealer, tire dealer or

repairer, or another duly qualified

and equipped professional for tire

repair or replacement.

467

5-2. Steps to take in an emergency

Sealant

 One tire can be repaired using the bottle of sealant stored in the emer-

gency tire puncture repair kit.

 The sealant can be used when the outside temperature is from -30°C

(-22°F) to 60°C (140°F).

 The sealant has a limited lifespan. The expiry date is marked on the bot-

tle. The sealant should be replaced before the expiry date. Contact any

authorized Toyota dealer or repairer, or another duly qualified and

equipped professional.

 If the sealant gets on your clothes, it may stain.

 After using the sealant, bring the empty bottle of sealant to any autho-

rized Toyota dealer or repairer, or another duly qualified and equipped

professional and purchase a new bottle. Keep the new bottle of sealant in

your vehicle.

Compressor

 The compressor is a pneumatic filling type for passenger vehicles.

 When the compressor is operating, a loud operating noise will be pro-

duced.

This does not indicate a malfunction.

The wheel of a tire that has been repaired

If you remove the sealant adhering to the wheel with a rag, you can reuse

the wheel.

468

5-2. Steps to take in an emergency

CAUTION

Precaution for children

Keep emergency tire puncture repair kit out of the reach of children and

store it properly.

Sealant precautions

 The sealant in the emergency tire puncture repair kit is not for human con-

sumption.

If the sealant is consumed inadvertently, drink a large quantity of water

and get medical attention immediately.

 If sealant gets in your eyes or on your skin, thoroughly wash with a large

quantity of water. If necessary, get medical attention.

When fixing the flat tire

 Stop your vehicle in a safe and flat area.

 If force is used to turn the valve core tool while air remains in the tire, spe-

cial care should be taken because the valve core could fly out.

 Be careful, as sealant may fly out if you shake the bottle with the hose

installed.

 If the hose is not securely installed, sealant may leak out when filling.

 Connect the valve and hose securely with the tire installed on the vehicle.

5

 Be careful handling the compressor, as parts of the compressor get hot

during operation. Some parts of the compressor may remain hot after use.

Driving to spread the liquid sealant evenly

Drive your vehicle with due care. Be especially careful when turning and cor-

nering.

469

5-2. Steps to take in an emergency

NOTICE

Do not drive the vehicle with a flat tire

Do not continue driving with a flat tire.

Driving even a short distance with a flat tire can damage the tire and the

wheel beyond repair.

When performing an emergency repair

Perform the emergency repair without removing the nail or screw that has

punctured the tread of the tire. If the object that has punctured the tire is

removed, the repair using the sealant in the emergency tire puncture repair

kit may fail.

When fixing the flat tire

 Do not put the valve core on dirty ground or in the sand.

Store it in a clean place.

 Do not remove the inside cap of the sealant bottle.

 Turn the valve core tool with your hand when screwing it in. If you use

another tool in conjunction with the valve core tool, damage may occur.

 Do not operate the compressor continuously for more than 7 minutes. The

motor may overheat and be damaged. Let the compressor cool before

using it again.

Compressor precautions

 The compressor power source should be 12 V DC suitable for vehicle use.

Do not connect the compressor to 24 V DC or any other power source.

 The compressor is an oil-less type. Do not lubricate with oil.

470

5-2. Steps to take in an emergency

If the hybrid system will not start

If the hybrid system still does not start after following the correct

starting procedure (P. 175), confirm the following points.

 The hybrid system will not start even if you are carrying the

correct key.

One of the following may be the cause of the problem.

 The electronic key may not be functioning properly.*

(P. 474)

 There may not be sufficient fuel in the vehicle’s tank. Refuel

the vehicle.

 The electronic key battery may be discharged. (P. 474)

 There may be a malfunction in the P position control system.

 The hybrid system may be malfunctioning due to an electrical

problem such as an open circuit or a blown fuse. However,

depending on the type of malfunction, an interim measure is

available to start the hybrid system. (P. 472)

 There may be a malfunction in the immobilizer system.*

(P. 107)

5

*: It may not be possible to shift out of P.

 The interior lights and headlights are dim, or the horn does

not sound or sounds at a low volume.

One of the following may be the cause of the problem.

 The 12-volt battery may be discharged. (P. 476)

 The 12-volt battery terminal connections may be loose or cor-

roded.

471

5-2. Steps to take in an emergency

 The interior lights and headlights do not turn on, or the horn

does not sound.

One of the following may be the cause of the problem.

 One or both of the 12-volt battery terminals may be discon-

nected.

 The 12-volt battery may be discharged. (P. 476)

Contact any authorized Toyota dealer or repairer, or another duly

qualified and equipped professional, if the problem cannot be

repaired, or if repair procedures are unknown.

Emergency start function

When the hybrid system does not start, the following steps can be

used as an interim measure to start the hybrid system if the

“POWER” switch is functioning normally.

STEP

1

2

3

Set the parking brake.

Set the “POWER” switch to the ACCESSORY mode.

Push and hold the “POWER” switch for about 15 seconds

while depressing the brake pedal firmly.

Even if the hybrid system can be started using the above steps, the

system may be malfunctioning. Have the vehicle checked by any

authorized Toyota dealer or repairer, or another duty qualified and

equipped professional.

472

5-2. Steps to take in an emergency

If you lose your keys

New genuine Toyota keys can be made by any authorized Toyota

dealer or repairer, or another duly qualified and equipped profes-

sional, using the other key and the key number stamped on your key

number plate.

5

473

5-2. Steps to take in an emergency

If the electronic key does not operate properly

If communication between the electronic key and vehicle is inter-

rupted (P. 48, 61) or the electronic key cannot be used because the

battery is depleted, the smart entry & start system, push button start

and wireless remote control cannot be used. In such cases, the

doors can be opened or the hybrid system can be started by follow-

ing the procedure below.

Locking and unlocking the doors

Use the mechanical key (P. 42)

in order to perform the following

operations from the driver’s door:

Locks all doors

Unlocks all doors

With an alarm: An alarm will

sound if the alarm is set.

(P. 115)

Changing “POWER” switch modes and starting the hybrid system

STEP

1

2

Apply the brakes.

Touch the Toyota emblem side of

the electronic key to the

“POWER” switch.

An alarm will sound to indicate

that the start function cannot

detect the electronic key that is

touched to the “POWER” switch if

any of the doors is opened and

closed while the key is touched to

the switch.

474

5-2. Steps to take in an emergency

STEP

3

To change “POWER” switch modes: Within 5 seconds of the

buzzer sounding, release the brake pedal and press the

“POWER” switch. Modes can be changed each time the

switch is pressed. (P. 176)

To start the hybrid system: Press the “POWER” switch within

5 seconds after the buzzer sounds, keeping the brake pedal

depressed.

In the event that the “POWER” switch still cannot be operated, con-

tact any authorized Toyota dealer or repairer, or another duly quali-

fied and equipped professional.

Stopping the hybrid system

Push the P position switch and press the “POWER” switch as you normally

do when stopping the hybrid system.

Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the

electronic key battery be replaced immediately when the battery depletes.

(P. 397)

Alarm (if equipped)

Using the mechanical key to lock the doors will not set the alarm system. If a

door is unlocked using the mechanical key when the alarm system is set, the

alarm may be triggered. (P. 115)

5

475

5-2. Steps to take in an emergency

If the 12-volt battery is discharged

The following procedures may be used to start the hybrid system if

the vehicle's 12-volt battery is discharged.

You can call any authorized Toyota dealer or repairer, or another duly

qualified and equipped professional.

If you have a set of jumper (or booster) cables and a second vehi-

cle with a 12-volt battery, you can jump start your Toyota following

the steps below.

Open the hood and fuse block

cover.

STEP

1

Open the exclusive jump start-

ing terminal cover.

STEP

2

476

5-2. Steps to take in an emergency

STEP

3

Connect the jumper cables.

Exclusive jump starting terminal on your vehicle

Positive (+) battery terminal on the second vehicle

Negative (-) battery terminal on the second vehicle

Connect the jumper cable to ground on your vehicle as shown in

the illustration.

STEP

4

5

6

Start the engine of the second vehicle. Increase the engine

speed slightly and maintain at that level for approximately 5

minutes to recharge the 12-volt battery of your vehicle.

5

Maintain the engine speed of the second vehicle and turn

the “POWER” switch to ON mode, then start the vehicle's

hybrid system.

Make sure the “READY” indicator comes on. If the indicator

does not come on, contact at any authorized Toyota dealer

or repairer, or another duly qualified and equipped profes-

sional.

477

5-2. Steps to take in an emergency

STEP

7

8

Once the hybrid system has started, remove the jumper

cables in the exact reverse order in which they were con-

nected.

Close the exclusive jump starting terminal cover and rein-

stall the fuse box cover.

Once the hybrid system starts, have the vehicle checked at any

authorized Toyota dealer or repairer, or another duly qualified and

equipped professional, as soon as possible.

Starting the hybrid system when the 12-volt battery is discharged

The hybrid system cannot be started by push-starting.

Avoiding a discharged 12-volt battery

 Turn off the headlights and the audio system while the hybrid system is

turned off.

 Turn off any unnecessary electrical components when the vehicle is run-

ning at a low speed for an extended period, such as in heavy traffic, etc.

When the 12-volt battery is removed or discharged

 If the 12-volt battery is depleted with the shift position in P, it will not be

possible to shift out of P. In this case, the vehicle cannot be towed without

lifting both front wheels because the front wheels are locked by the park-

ing lock. (P. 423)

 The hybrid system may not start. (P. 384)

Charging the 12-volt battery

The electricity stored in the 12-volt battery will discharge gradually even

when the vehicle is not in use, due to natural discharge and the draining

effects of certain electrical appliances. If the vehicle is left for a long time, the

12-volt battery may discharge, and the hybrid system may be unable to start.

(The 12-volt battery recharges automatically while the hybrid system is oper-

ating.)

478

5-2. Steps to take in an emergency

CAUTION

Avoiding 12-volt battery fires or explosions

Observe the following precautions to prevent accidentally igniting the flam-

mable gas that may be emitted from the 12-volt battery:

 Make sure each jumper cable is connected to the correct terminal and that

it is not unintentionally in contact with any other than the intended terminal.

 Do not allow the other end of the jumper cable connected to the “+” termi-

nal to come into contact with any other parts or metal surfaces in the area,

such as brackets or unpainted metal.

 Do not allow the + and - clamps of the jumper cables to come into contact

with each other.

 Do not smoke, use matches, cigarette lighters or allow open flame near

the 12-volt battery.

12-volt battery precautions

The 12-volt battery contains poisonous and corrosive acidic electrolyte,

while related parts contain lead and lead compounds. Observe the following

precautions when handling the 12-volt battery.

 When working with the 12-volt battery, always wear safety glasses and

take care not to allow any battery fluids (acid) to come into contact with

skin, clothing or the vehicle body.

5

 Do not lean over the 12-volt battery.

 In the event that battery fluid comes into contact with the skin or eyes,

immediately wash the affected area with water and seek medical attention.

Place a wet sponge or cloth over the affected area until medical attention

can be received.

 Always wash your hands after handling the battery support, terminals, and

other battery-related parts.

 Do not allow children near the 12-volt battery.

479

5-2. Steps to take in an emergency

CAUTION

After recharging the 12-volt battery

Have the 12-volt battery inspected at any authorized Toyota dealer or

repairer, or another duly qualified and equipped professional as soon as

possible.

If the 12-volt battery is deteriorating, continued use may cause the 12-volt

battery to emit a malodorous gas, which may be detrimental to the health of

passengers.

When replacing the 12-volt battery

P. 386

NOTICE

When handling jumper cables

Be careful that the jumper cables do not become tangled in the cooling fan

or any of the belts when connecting or disconnecting them.

Exclusive jump starting terminal precaution

The exclusive jump starting terminal is to be used when charging the 12-volt

battery from another vehicle in an emergency. It cannot be used to jump start

another vehicle.

480

5-2. Steps to take in an emergency

If your vehicle overheats

The following may indicate that your vehicle is overheating:

 The top segments of the engine coolant temperature gauge are

flashing:

The engine may be overheating.

 “HYBRID SYSTEM OVERHEAT” is shown on the multi-informa-

tion display:

The power control unit may be overheating.

Follow the correction procedure as described below.

Correction procedures

 If the top segments of the engine coolant temperature gauge

are flashing

STEP

1

Stop the vehicle in a safe place and turn off the air condition-

ing system.

STEP

2

Check to see if steam is coming out from under the hood.

If you see steam:

Stop the hybrid system. Carefully lift the hood after the

steam subsides and then restart the hybrid system.

5

If you do not see steam:

Leave the hybrid system operating and carefully lift the

hood.

481

5-2. Steps to take in an emergency

STEP

3

Check to see if the cooling fans are operating.

If the fans are operating:

Wait until the high engine coolant temperature warning light

goes off and then stop the hybrid system.

If the fans are not operating:

Stop the hybrid system immediately and call any authorized

Toyota dealer or repairer, or another duly qualified and

equipped professional.

After the hybrid system has

cooled down sufficiently, check

the engine coolant level and

inspect the radiator core (radia-

tor) for any leaks.

STEP

4

If necessary, add engine coolant

up to the “FULL” line.

STEP

5

Water can be used in an emer-

gency measure if engine coolant

is unavailable. (P. 498)

482

5-2. Steps to take in an emergency

 If “HYBRID SYSTEM OVERHEAT” is shown on the multi-infor-

mation display

STEP

1

Stop the vehicle in a safe place and turn off the air condition-

ing system.

STEP

2

3

Leave the hybrid system operating and carefully lift the hood.

Check if the cooling fans are operating.

If the fans are operating:

Wait until “HYBRID SYSTEM OVERHEAT” disappears and then

stop the hybrid system.

If the message does not disappear, call any authorized Toyota

dealer or repair, or another duly qualified and equipped profes-

sional.

If the fans are not operating:

Stop the hybrid system immediately and call any authorized

Toyota dealer or repairer, or another duly qualified and equipped

professional.

After the hybrid system has

cooled down, check the power

control unit coolant level and

inspect the cooling system for

leaks.

STEP

4

5

483

5-2. Steps to take in an emergency

If necessary, add power control

unit coolant up to the “F” line.

STEP

5

Water can be used in an emer-

gency measure if power control

unit coolant is unavailable.

(P. 498)

Have the vehicle checked at the nearest authorized Toyota dealer or

repairer, or another duly qualified and equipped professional, as soon

as possible.

Overheating

The following symptoms may occur when your vehicle is overheating:

 Hybrid system output decrease.

 Steam is coming from under the hood.

484

5-2. Steps to take in an emergency

CAUTION

To prevent an accident or injury when inspecting under the hood of

your vehicle

 If steam is seen coming from under the hood, do not open the hood until

the steam has subsided. The engine compartment may be very hot, caus-

ing serious injury such as burns.

 With a hybrid vehicle, there are times when the gasoline engine automati-

cally starts to run or the cooling fans suddenly start to operate. Do not

touch or approach the rotating parts of the belt or fans. Doing so may lead

to fingers, clothes or tools getting caught, resulting in an accidental injury.

 Do not loosen the coolant reservoir cap while the hybrid system and radia-

tor are hot.

Serious injury, such as burns, may result from hot coolant and steam

released under pressure.

NOTICE

When adding engine/power control unit coolant

Wait until the hybrid system has cooled down before adding engine/power

control unit coolant.

When adding coolant, do so slowly. Adding cool coolant to a hot hybrid sys-

tem too quickly can cause damage to the hybrid system.

5

485

5-2. Steps to take in an emergency

If the vehicle becomes stuck

Carry out the following procedures if the tires spin or the vehicle

becomes stuck in mud, dirt, or snow.

STEP

1

Set the parking brake, change the shift position to P and

stop the hybrid system.

STEP

2

3

Remove the mud, snow, or sand from around the stuck tire.

Place wood, stones or some other material to help provide

traction under the tires.

STEP

4

5

Restart the hybrid system.

Make sure to change the shift position to D or R, release

the parking brake, and then carefully apply the accelerator

to free the vehicle.

When changing the shift position

Depress the brake pedal and ensure that the vehicle has stopped com-

pletely before changing the shift position. Failure to do so could cause the

rejection function to be activated, canceling the shift position change, or

causing the shift position to change to N automatically.

CAUTION

When attempting to free a stuck vehicle

If you choose to rock the vehicle back and forth to free it, make sure the sur-

rounding area is clear, to avoid striking other vehicles, objects or persons.

The vehicle may also lunge forward or lunge back suddenly as it becomes

free. Use extreme caution.

When changing the shift position

Be careful not to change the shift position with the accelerator pedal

depressed.

This may lead to unexpected rapid acceleration of the vehicle that may

cause an accident and result in death or serious injury.

486

5-2. Steps to take in an emergency

NOTICE

To avoid damaging the transmission and other components

 Avoid spinning the wheels.

 If the vehicle remains stuck after trying these procedures, the vehicle may

require towing to be freed.

5

487

5-2. Steps to take in an emergency

If your vehicle has to be stopped in an emergency

Only in an emergency, such as if it becomes impossible to stop the

vehicle in the normal way, stop the vehicle using the following pro-

cedure:

STEP

1

Steadily step on the brake pedal with both feet and firmly

depress it.

Do not pump the brake pedal repeatedly as this will increase the

effort required to slow the vehicle.

STEP

2

Change the shift position to N.

If the shift position can be changed to N

STEP

3

After slowing down, stop the vehicle in a safe place by the

road.

STEP

4

Stop the hybrid system.

If the shift position cannot be changed to N

STEP

3

Keep depressing the brake pedal with both feet to reduce

vehicle speed as much as possible.

Stop the hybrid system by

pressing and holding the

“POWER” switch for 3 consec-

utive seconds or more.

STEP

4

Press and hold for 3 seconds or more

STEP

5

Stop the vehicle in a safe place by the road.

488

5-2. Steps to take in an emergency

CAUTION

If the hybrid system has to be turned off while driving

Power assist for the brakes and steering wheel will be lost, making the brake

pedal harder to depress and the steering wheel heavier to turn. Decelerate

as much as possible before turning off the hybrid system.

5

489

5-2. Steps to take in an emergency

490

When trouble arises for Your Toyota Auris 4 Door First Generation (2006-2012)

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