When trouble arises -> Essential information for Your Toyota Auris 4 Door First Generation (2006-2012)

5-1. Essential information  
Emergency flashers  
Use the emergency flashers if the vehicle malfunctions or is  
involved in an accident.  
Press the switch to flash all  
the turn signal lights. To turn  
them off, press the switch  
once again.  
NOTICE  
To prevent 12-volt battery discharge  
Do not leave the emergency flashers on longer than necessary when the  
hybrid system is not operating.  
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5-1. Essential information  
If your vehicle needs to be towed  
If towing is necessary, we recommend having your vehicle towed by  
any authorized Toyota dealer or repairer, or another duly qualified  
and equipped professional, such as or a commercial towing service,  
using a lift-type truck or a flat bed truck.  
Use a safety chain system for all towing, and abide by all state/pro-  
vincial and local laws.  
Before towing  
The following may indicate a problem with your transmission. Contact  
any authorized Toyota dealer or repairer, or another duly qualified  
and equipped professional, before towing.  
The hybrid system is operating, but the vehicle will not move.  
The vehicle makes an abnormal sound.  
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5-1. Essential information  
Emergency towing  
If a tow truck is not available in an emergency, your vehicle may be  
temporarily towed using a cable or chain secured to the emergency  
towing eyelet. This should only be attempted on hard, surfaced roads  
for short distances at under 30 km/h (18 mph).  
A driver must be in the vehicle to steer and operate the brakes. The  
vehicle’s wheels, drive train, axles, steering and brakes must be in  
good condition.  
Towing eyelet  
If emergency towing cannot be performed  
The vehicle cannot be towed by another vehicle in the following situa-  
tions because the front wheels may be locked by the parking lock.  
Transport the vehicle with both front wheels or all 4 wheels lifted  
using a flatbed or wheel-lift type truck.  
• There is a malfunction in the smart entry & start system  
• There is a malfunction in the push button start  
• The P position control system is malfunctioning. (P. 437)  
• The 12-volt battery is discharged.  
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5-1. Essential information  
Installing towing eyelet  
Remove the eyelet cover by  
pushing outside of it.  
STEP  
STEP  
STEP  
1
2
3
Insert the towing eyelet into the  
hole and tighten partially by  
hand.  
Tighten down the towing eyelet  
securely using a wheel nut  
wrench.  
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5-1. Essential information  
Towing with a sling-type truck  
Do not tow with a sling-type truck  
to prevent body damage.  
Towing with a wheel lift-type truck  
From the front  
Release the parking brake.  
From the rear  
Use a towing dolly under the  
front wheels.  
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5-1. Essential information  
Using a flat bed truck  
When using a chain or strap to  
tie down the rear of the vehicle,  
secure it at a 45angle as shown  
in the illustration.  
Do not overly tighten the tie  
downs or the vehicle may be  
damaged.  
Emergency towing procedure  
STEP  
1
Turn the “POWER” switch to ON mode.  
Do not turn the “POWER” switch to ACCESSORY mode.  
STEP  
STEP  
2
3
Release the parking brake.  
Change the shift position to N.  
When the “POWER” switch is in ACCESSORY mode, the shift posi-  
tion cannot be changed to N.  
Location of the emergency towing eyelet  
P. 447, 459  
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5-1. Essential information  
CAUTION  
Caution while towing  
Use extreme caution when towing the vehicle.  
Avoid sudden starts or erratic driving maneuvers which place excessive  
stress on the emergency towing eyelet and the cables or chains. Always  
be cautious of the surroundings and other vehicles while towing.  
Do not turn the “POWER” switch off.  
This may lead to accidents as the parking lock will be engaged.  
If the hybrid system is not operating, the power assist for the brakes and  
steering will not function, making steering and braking more difficult.  
Installing towing eyelet to the vehicle  
Make sure that towing eyelet is installed securely.  
If not securely installed, towing eyelet may come loose during towing. This  
may lead to accidents that cause death or serious injury.  
NOTICE  
To prevent causing serious damage to the transmission  
Never tow the vehicle from the rear with the front wheels on the ground.  
This may cause serious damage to the transmission.  
To prevent damaging the vehicle when towing using a wheel-lift type  
truck  
When raising the vehicle, ensure adequate ground clearance for towing at  
the opposite end of the raised vehicle. Without adequate clearance, the  
vehicle could be damaged while being towed.  
To prevent body damage when towing using a sling-type truck  
Do not tow with a sling-type truck, either from the front or rear.  
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5-1. Essential information  
If you think something is wrong  
If you notice any of the following symptoms, your vehicle probably  
needs adjustment or repair. Contact any authorized Toyota dealer or  
repairer, or another duly qualified and equipped professional, as  
soon as possible.  
Visible symptoms  
Fluid leaks under the vehicle  
(Water dripping from the air conditioning after use is normal.)  
Flat-looking tires or uneven tire wear  
Engine coolant temperature gauge continually indicates that  
the temperature is higher than normal  
Audible symptoms  
Changes in exhaust sound  
Excessive tire squeal when cornering  
Strange noises related to the suspension system  
Pinging or other noises related to the hybrid system  
Operational symptoms  
Engine missing, stumbling or running rough  
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Appreciable loss of power  
Vehicle pulls heavily to one side when braking  
Vehicle pulls heavily to one side when driving on a level road  
Loss of brake effectiveness, spongy feeling, pedal almost  
touches the floor  
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