2013-2018 Toyota Avalon 4 Door Interior features -> Safety Connect User Manual
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Interior features -> Safety Connect for Your Toyota Avalon 4 Door Fourth Generation (2013-2018)

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5-4. Other interior features  
Safety Connect∗  
Safety Connect is a subscription-based telematics service that  
uses Global Positioning System (GPS) data and embedded cel-  
lular technology to provide safety and security features to sub-  
scribers. Safety Connect is supported by Toyota’s designated  
response center, which operates 24 hours per day, 7 days per  
week.  
Safety Connect service is available by subscription on select,  
telematics hardware-equipped vehicles.  
By using the Safety Connect service, you are agreeing to be  
bound by the Telematics Subscription Service Agreement and  
its Terms and Conditions, as in effect and amended from time to  
time, a current copy of which is available at . All use  
of the Safety Connect service is subject to such then-applicable  
Terms and Conditions.  
5
System components  
Microphone  
1
LED light indicators  
2
“SOS” button  
3
: If equipped  
302  
Services  
5-4. Other interior features  
Subscribers have the following Safety Connect services available:  
Automatic Collision Notification*  
Helps drivers receive necessary response from emergency ser-  
vice providers. (P. 304)  
*: U.S. Patent No. 7,508,298 B2  
Stolen Vehicle Location  
Helps drivers in the event of vehicle theft. (P. 305)  
Emergency Assistance Button (SOS)  
Connects drivers to response-center support. (P. 305)  
Enhanced Roadside Assistance  
Provides drivers various on-road assistance. (P. 305)  
Subscription  
After you have signed the Telematics Subscription Service Agree-  
ment and are enrolled, you can begin receiving services.  
A variety of subscription terms is available for purchase. Contact  
your Toyota dealer, call 1-800-331-4331, or push the “SOS” button  
in your vehicle for further subscription details.  
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5-4. Other interior features  
Safety Connect Services Information  
Phone calls using the vehicles Bluetooth® technology will not be possible  
during Safety Connect.  
Safety Connect is available beginning Fall 2009 on select Toyota models.  
Contact with the Safety Connect response center is dependent upon the  
telematics device being in operative condition, cellular connection availabil-  
ity, and GPS satellite signal reception, which can limit the ability to reach the  
response center or receive emergency service support. Enrollment and  
Telematics Subscription Service Agreement required. A variety of subscrip-  
tion terms is available; charges vary by subscription term selected.  
Automatic Collision Notification, Emergency Assistance, Stolen Vehicle  
Location, and Enhanced Roadside Assistance will function in the United  
States, including Hawaii and Alaska, and in Canada. No Safety Connect  
services will function outside of the United States in countries other than  
Canada.  
Safety Connect services are not subject to section 255 of the Telecommuni-  
cations Act and the device is not TTY compatible.  
Languages  
The Safety Connect response center will offer support in multiple languages.  
The Safety Connect system will offer voice prompts in English and Spanish.  
Please indicate your language of choice when enrolling.  
5
When contacting the response center  
You may be unable to contact the response center if the network is busy.  
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5-4. Other interior features  
Safety Connect LED light Indicators  
When the engine switch is turned to IGNITION ON mode, the red indi-  
cator light comes on for 2 seconds then turns off. Afterward, the green  
indicator light comes on, indicating that the service is active.  
The following indicator light patterns indicate specific system usage  
conditions:  
Green indicator light on = Active service  
Green indicator light flashing = Safety Connect call in process  
Red indicator light (except at vehicle start-up) = System malfunction  
(contact your Toyota dealer)  
No indicator light (off) = Safety Connect service not active  
Safety Connect services  
Automatic Collision Notification  
In case of either airbag deployment or severe rear-end collision, the  
system is designed to automatically call the response center. The  
responding agent receives the vehicle’s location and attempts to  
speak with the vehicle occupants to assess the level of emergency.  
If the occupants are unable to communicate, the agent automati-  
cally treats the call as an emergency, contacts the nearest emer-  
gency services provider to describe the situation, and requests that  
assistance be sent to the location.  
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5-4. Other interior features  
Stolen Vehicle Location  
If your vehicle is stolen, Safety Connect can work with local author-  
ities to assist them in locating and recovering the vehicle. After filing  
a police report, call the Safety Connect response center at 1-800-  
331-4331 and follow the prompts for Safety Connect to initiate this  
service.  
In addition to assisting law enforcement with recovery of a stolen  
vehicle, Safety-Connect-equipped vehicle location data may, under  
certain circumstances, be shared with third parties to locate your  
vehicle. Further information is available at To.  
Emergency Assistance Button (“SOS”)  
In the event of an emergency on the road, push the “SOS” button to  
reach the Safety Connect response center. The answering agent  
will determine your vehicle’s location, assess the emergency, and  
dispatch the necessary assistance required.  
If you accidentally press the “SOS” button, tell the response-center  
agent that you are not experiencing an emergency.  
5
Enhanced Roadside Assistance  
Enhanced Roadside Assistance adds GPS data to the already  
included warranty-based Toyota roadside service.  
Subscribers can press the “SOS” button to reach a Safety Connect  
response-center agent, who can help with a wide range of needs,  
such as: towing, flat tire, fuel delivery, etc. For a description of the  
Enhanced Roadside Assistance services and their limitations,  
please see the Safety Connect Terms and Conditions, which are  
available at To.  
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5-4. Other interior features  
Safety information for Safety Connect  
Important! Read this information before using Safety Connect.  
Exposure to radio frequency signals  
The Safety Connect system installed in your vehicle is a low-power  
radio transmitter and receiver. It receives and also sends out radio  
frequency (RF) signals.  
In August 1996, the Federal Communications Commission (FCC)  
adopted RF exposure guidelines with safety levels for mobile wire-  
less phones. Those guidelines are consistent with the safety stan-  
dards previously set by the following U.S. and international  
standards bodies.  
ANSI (American National Standards Institute) C95.1 [1992]  
NCRP (National Council on Radiation Protection and Measure-  
ment) Report 86 [1986]  
ICNIRP (International Commission on Non-Ionizing Radiation  
Protection) [1996]  
Those standards were based on comprehensive and periodic eval-  
uations of the relevant scientific literature. Over 120 scientists, engi-  
neers, and physicians from universities, and government health  
agencies and industries reviewed the available body of research to  
develop the ANSI Standard (C95.1).  
The design of Safety Connect complies with the FCC guidelines in  
addition to those standards.  
Certification for Safety Connect  
FCC ID: O6Y-CDMRF101  
FCC ID: XOECDMRF101B  
FCC ID: N7NGTM2  
NOTE:  
This device complies with Part 15 of the FCC Rules. Operation is subject to  
the following two conditions: (1) This device may not cause harmful interfer-  
ence, and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
FCC WARNING:  
Changes or modifications not expressly approved by the party responsible for  
compliance could void the user's authority to operate the equipment.  

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