2013-2018 Toyota Avalon 4 Door When trouble arises -> If your vehicle needs to be towed User Manual
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When trouble arises -> If your vehicle needs to be towed for Your Toyota Avalon 4 Door Fourth Generation (2013-2018)

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7-2. Steps to take in an emergency  
If your vehicle needs to be towed  
If towing is necessary, we recommend having your vehicle  
towed by your Toyota dealer or commercial towing service,  
using a wheel-lift type truck or flatbed truck.  
Use a safety chain system for all towing, and abide by all state/  
provincial and local laws.  
Situations when it is necessary to contact dealers before towing  
The following may indicate a problem with your transmission. Contact  
your Toyota dealer or commercial towing service before towing.  
The engine is running but the vehicle does not move.  
The vehicle makes an abnormal sound.  
383  
7-2. Steps to take in an emergency  
Towing with a sling-type truck  
Do not tow with a sling-type truck  
to prevent body damage.  
Towing with a wheel-lift type truck  
From the front  
From the rear  
Release the parking brake.  
Use a towing dolly under the  
front wheels.  
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384  
Using a flatbed truck  
7-2. Steps to take in an emergency  
If your vehicle is transported by a  
flatbed truck, it should be tied  
down at the locations shown in the  
illustration.  
If you use chains or cables to tie  
down your vehicle, the angles  
shaded in black must be 45°.  
Do not overly tighten the tie  
downs or the vehicle may be dam-  
aged.  
WARNING  
Observe the following precaution.  
Failure to do so may result in death or serious injury.  
When towing the vehicle  
Be sure to transport the vehicle with the  
front wheels raised or with all four wheels  
raised off the ground. If the vehicle is  
towed with the front wheels contacting  
the ground, the drivetrain and related  
parts may be damaged.  
While towing  
When towing using cables or chains, avoid sudden starts, etc. which place  
excessive stress on the towing eyelets, cables or chains. The towing eye-  
lets, cables or chains may become damaged, broken debris may hit peo-  
ple, and cause serious damage.  
Do not turn the engine switch off.  
There is a possibility that the steering wheel is locked and cannot be oper-  
ated.  
385  
7-2. Steps to take in an emergency  
NOTICE  
To prevent damage to the vehicle when towing using a wheel-lift type  
truck  
Do not tow the vehicle from the rear when the engine switch is off. The  
steering lock mechanism is not strong enough to hold the front wheels  
straight.  
When raising the vehicle, ensure adequate ground clearance for towing at  
the opposite end of the raised vehicle. Without adequate clearance, the  
vehicle could be damaged while being towed.  
To prevent damage to the vehicle when towing with a sling-type truck  
Do not tow with a sling-type truck, either from the front or rear.  
To prevent damage to the vehicle during emergency towing  
Do not secure cables or chains to the suspension components.  
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