Get Before driving -> Key information Guide for Toyota C-Hr SUV Second Generation (2024-2026)

150

4-1.Key information

4-1. Key information

when the electronic key is to not

be used for long periods of time,

set the electronic key to the bat-

tery-saving mode. (P.170)

Keys

Key types

GAs the electronic key always

receives radio waves, the battery

will become depleted even if the

electronic key is not used. The fol-

lowing symptoms indicate that the

electronic key battery may be

depleted. Replace the battery

when necessary. (P.450)

• The smart key system or the wire-

less remote control does not oper-

ate.

The following keys are provided

with the vehicle.

• The detection area becomes

smaller.

• The LED indicator on the key sur-

face does not turn on.

You can replace the battery by your-

self (P.450). However, as there is

a danger that the electronic key may

be damaged, it is recommended

that replacement is carried out by

your Toyota dealer.

Electronic keys

• Operating the smart key system

(P.169)

• Operating the wireless remote

control function

A

GTo avoid serious deterioration, do

not leave the electronic key within

3 ft. (1 m) of the following electri-

cal appliances that produce a

magnetic field:

Mechanical keys

Key number plate

• TVs

IWhen riding in an aircraft

• Personal computers

• Cellular phones, cordless phones

and battery chargers

When bringing an electronic key

onto an aircraft, make sure you do

not press any buttons on the elec-

tronic key while inside the aircraft

cabin. If you are carrying an elec-

tronic key in your bag, etc., ensure

that the buttons are not likely to be

pressed accidentally. Pressing a

button may cause the electronic key

to emit radio waves that could inter-

fere with the operation of the air-

craft.

• Recharging cellular phones or

cordless phones

• Table lamps

• Induction cookers

IReplacing the battery

P.450

IConfirmation of the registered

key number

The number of keys already regis-

tered to the vehicle can be con-

firmed. Ask your Toyota dealer for

details.

IElectronic key battery depletion

GThe standard battery life is 1 to 2

years.

GIf the battery becomes low, an

alarm will sound in the cabin when

the EV system stops.

IIf a message regarding the state

of the electronic key or power

switch mode, etc. is shown

GTo reduce key battery depletion

To prevent trapping the electronic

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4-1. Key information

key inside the vehicle, leaving the

vehicle carrying the electronic key

on your person without turning the

power switch to OFF or other pas-

sengers from unintentionally taking

the key out of the vehicle, etc., a

message that prompts the user to

confirm the state of the electronic

key or power switch mode may be

shown on the multi-information dis-

play. In those cases, follow the

instructions on the display immedi-

ately.

GDo not attach metallic or mag-

netic materials to the keys or

place the keys close to such

materials.

GDo not disassemble the keys.

GDo not attach a sticker or any-

thing else to the surface of the

electronic key.

GDo not place the keys near

objects that produce magnetic

fields, such as TVs, audio sys-

tems and induction cookers, or

medical electrical equipment,

such as low-frequency therapy

equipment.

IIf “Key Battery Low Replace

Key Battery” is displayed on

the multi-information display

The electronic key has a low battery.

Replace the electronic key bat-

tery.(P.450)

ICarrying the electronic key

on your person

4

IIf “A New Key has been Regis-

tered Contact Your Dealer for

Details” is displayed on the

multi-information display

Carry the electronic key 3.9 in.

(10 cm) or more away from elec-

tric appliances that are turned on.

Radio waves emitted from electric

appliances within 3.9 in. (10 cm)

of the electronic key may interfere

with the key, causing the key to

not function properly.

This message will be displayed

each time the driver’s door is

opened when the doors are

unlocked from the outside for

approximately 10 days after a new

electronic key has been registered.

If this message is displayed but you

have not had a new electronic key

registered, ask your Toyota dealer to

check if an unknown electronic key

(other than those in your posses-

sion) has been registered.

IIn case of a smart key system

malfunction or other

key-related problems

P.495

IWhen an electronic key is lost

P.495

NOTICE

Wireless remote control

ITo prevent key damage

The electronic keys are

equipped with the following

wireless remote control:

GDo not drop the keys, subject

them to strong shocks, or bend

them.

GDo not expose the keys to high

temperatures for long periods of

time.

GDo not get the keys wet or wash

them in an ultrasonic washer,

etc.

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4-1. Key information

take the key out.

The mechanical key can only be

inserted in one direction, as the key

only has grooves on one side. If the

key cannot be inserted in a lock cyl-

inder, turn it over and re-attempt to

insert it.

After using the mechanical key,

store it in the electronic key. Carry

the mechanical key together with

the electronic key.

If the electronic key battery is

depleted or the entry function does

not operate properly, you will need

the mechanical key. (P.495)

Locks all the doors (P.155)

A

Unlocks all the doors

(P.155)

Opens the side windows^*

(P.155)

Opens and closes the power

back door (P.161)

Sounds the alarm (P.152)

*

: These settings must be custom-

ized at your Toyota dealer.

ITheft deterrent panic mode

When is pressed for longer

than about 1 second, an alarm will

sound intermittently and the vehicle

lights will flash to deter any person

from trying to break into or damage

your vehicle.

IIf you lose your mechanical

keys

P.495

IIf a wrong key is used

The key cylinder rotates freely to

isolate inside mechanism.

To stop the alarm, press any button

on the electronic key.

Using the mechanical key

To take out the mechanical key,

slide the release lever

and

153

4-1. Key information

 The Digital Key system is

Digital key

related to the smart key sys-

tem. If the smart key system

has been deactivated in the

vehicle customization setting,

the Digital Key will also be

disabled.

A smartphone can be used

instead of the electronic key

of the vehicle by installing

the dedicated Digital Key

App on a smartphone. Also,

Digital Key can be shared

with your family or friends

using the Digital Key App.

 Depending on the radio wave

environment, the Digital Key

may not be able to be used.

P.172

 When transferring vehicle

ownership, make sure to

delete the Digital Keys.

Digital key usage condi-

tions

In order to use the Digital Key,

you need to install the Toyota

App. Register the Vehicle to the

customer’s Toyota App profile,

and subscribe to Remote Ser-

vices, and enroll in Digital Key.

 If the vehicle is not operated

for 14 days or more, the Digi-

tal Key will not connect auto-

matically. Therefore, it may

take some time before the

system operates after a door

handle is touched.

4

Digital key precautions

 A part of the services may be

stopped for a certain period of

time due to server mainte-

nance. However, registered

Digital Keys can be used

during the maintenance.

 A Digital Key can be used

when the smartphone and

server can communicate. The

Digital Key may become

unusable if the smartphone is

not connected to the Internet.

Be sure to carry the electronic

key of the vehicle if traveling

to a location with unreliable

communications.

 A smartphone with the Digital

Key App enabled will be able

to lock and unlock the doors,

start the EV system and per-

form any other operations as

same as the electronic key of

the vehicle. Be especially

careful not to lose the

 If the smartphone battery is

depleted, the smartphone

cannot be used as Digital Key.

If the battery level is low, be

sure to charge the

smartphone or allow it to be

stolen.

smartphone prior to going out.

154

4-1. Key information

If the smartphone is lost or stolen,

contact your Toyota dealer immedi-

ately.

 When taking your vehicle to a

Toyota dealer for an inspec-

tion or repairs, make sure to

bring an electronic key.

 With the Digital Key alone, no

vehicle lights will illuminate

when approached to the vehi-

cle. Also, with the digital key

alone, some functions, such

as the power back door’s

close & lock function, etc.,

cannot be used.

Before driving -> Key information for Your Toyota C-Hr SUV Second Generation (2024-2026)

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