172
Customer information
350 Stephenson Hwy, Troy MI 48083,
USA
Note
when the processing is necessary for
the compliance with a legal obligation
to which the manufacturer is subject
(e.g. applicable product liability law,
emergency call regulation) or when
the processing is necessary in order
to protect the vital interests of the
respective vehicle users and passengers.
The establishment of a secure radio
network connection and the related
remote updates are not affected by
privacy settings and will be performed in
principal after an initiation by the vehicle
user following a respective notification.
The system is able to notify receipt of
an update as soon as it is connected
to an exterior Wi-Fi network or a mobile
network. Large updates are downloaded
only via the Wi-Fi network.
The availability of an update is notified
on the Info Display at the end of a trip
with an option of immediate installation or
postponement of installation.
The installation time is variable and
can take several minutes, or up to a
maximum time of about 30 minutes. A
notification will give an estimate of the
duration and a description of the update.
Updates can be checked manually via
the Info Display. Follow the on-screen
prompts in the respective menu.
The availability of these over-the-
air vehicle software updates varies
by vehicle and country. Find more
information on our website.
Operation frequency: 125 kHz
Maximum output: 5 dBμA/m at 10m
ICASA type approval numbers
List of all Independent Communications
Authority of South Africa (ICASA) type
approval numbers:
TA-2016/121, TA-2016/3261,
TA-2017/2387, TA-2017/2745,
TA-2013/430, TA-2017/1106,
TA-2016/929, TA-2017/3180
Remote device management and
remote software and firmware
updates
As an integral part of the service
related to the performance of subscribed
connected service contracts, necessary
device management and necessary
software and firmware updates related to
the software and firmware for the named
connected service will be performed
remotely, in particular by using over-the-
air technology.
REACH
Registration, Evaluation, Authorisation
and Restriction of Chemicals (REACH)
is a European Union regulation adopted
to improve the protection of human
health and the environment from the
risks that can be posed by chemicals.
information and for access to the Article
33 communication.
For this, a secure radio network
connection between the vehicle and
the device management server will be
established when ignition is switched on
and a mobile network is available.
Depending on the equipment of the
vehicle, connection configuration must
be set to Connected vehicle to allow
the establishment of the radio network
connection.
Irrespective of a valid connected
service subscription, remote product
security or product safety related
device management and software and
firmware updates will be performed
Software Update
The Infotainment system can download
and install selected software updates
over a wireless connection.
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