Lock the car and wait until the LED on the car's charging port turns off. This can take some time. After that, unlock the car
and try to stop charging via the display again.
•
If the charging cable still doesn’t release, stop charging via the charging station, charging point or household socket in one of
the following ways:
Charging via a public charging station: Contact the charging station’s customer service to get help to stop the charging.
Charging via a home charging point: Safely disconnect the power supply to your home charging point.
Charging via a household socket: Unplug the cable from the household socket.
If the problem persists, contact an authorised Volvo workshop.
[1]
Applies to AC charging.
7.3.5.1. Manually releasing the charging cable
If the charging cable doesn't release from the car after you have stopped the charging, you can use the
emergency release handle. Never use the emergency release handle when charging is in progress.
Open the boot and the cargo hatch.
1
Locate the cap on the left side of the boot.
2
Remove the cap by prising it off with a screwdriver or a similar tool.
3
4
Warning
Before using the emergency release handle, check the display or the charging port to make sure the charging
process is stopped. The emergency release handle should not be used when charging is in progress.
The content of this manual represents the status of the user manual at the time of printing and may not be completely valid in future
instances. For more information, refer to the first page for the complete disclaimer note.
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