2017-2024 Volkswagen Arteon 4 Door Infotainment system -> First steps User Manual
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Infotainment system -> First steps for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

Infotainment system  
First steps  
Introduction  
The functions and settings of the Infotainment system depend on the vehicle equipment and are not available in all countries.  
Prior to the first use  
Before using the Infotainment system for the first time, read the following points to be able to fully use the available functions and settings:  
Observe the safety instructions ⇒ Safety instructions.  
Reset the Infotainment system to factory settings.  
Find your favorite radio stations and save them on the station preset buttons to quickly access them ⇒ Radio mode.  
Only use suitable audio sources and data carriers ⇒ Media mode.  
Use current map data for the navigation system.  
Pair a cell phone in order to use the phone interface to make calls ⇒ Mobile phone interface.  
Register on VW Car-Net® to use related services.  
Other applicable documents  
In addition to this manual, please refer to the following documentation when using this Infotainment system and its components:  
Supplements to your Owner's Manual.  
Operating instructions for the cell phone or audio sources.  
Operating instructions for external data carriers and players.  
Instructions for retrofitted or additional Infotainment accessories.  
Service description when using VW Car-Net services.  
Safety instructions  
Refer to ⇒  
and  
.
Some functions may contain links to websites that are administered by third parties. Volkswagen does not assume ownership of third-party sites reached  
through links and is not responsible for their content.  
Some functions may contain third-party information that originates from third-party providers. Volkswagen is not responsible for the accuracy, currentness, and  
completeness of this non-proprietary information, and for ensuring that the rights of third parties are not violated.  
The radio stations and owners of the data carriers and audio sources are responsible for the transmitted content.  
Parking buildings, garages, underpasses, tunnels, tall buildings, mountains and valleys or electrical devices such as battery chargers can also interfere with  
cell phone, GPS and radio signal reception.  
Foil stickers or stickers with a metal layer placed on the antenna and on the windows can impair radio reception.  
Read and follow the applicable manufacturer's operating instructions when using cell phones, data carriers, external devices, and external audio and media  
sources.  
WARNING  
The Infotainment system's central processor is networked with the control modules installed in the vehicle. As a result, if the central processor is incorrectly  
repaired, removed or reinstalled, there is an increased risk of accident and injury.  
Never replace the central processor with a used central processor from a scrap vehicle or from recycling.  
Always have the central processor repaired, removed and reinstalled by suitably qualified professionals. Volkswagen recommends contacting an  
authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
WARNING  
Driver distraction can cause accidents and injuries. Reading information on the screen, operating the Infotainment system and connecting, inserting or removing  
a data carrier or audio source while driving can distract from traffic and cause accidents.  
Always drive attentively and responsibly.  
WARNING  
Displays and information on the screen may be difficult to read if the lighting conditions are unfavorable or if the screen is damaged or dirty.  
208  
Never allow displays and information on the screen to cause you to engage in behavior that poses a safety risk. Always drive attentively and responsibly.  
WARNING  
Setting the volume too high prevents warning chimes from being heard from outside and can cause hearing damage. This is true even if you are exposed to a  
loud volume for only a short time.  
Adjust the volume settings in the Infotainment system so that audible signals from outside the vehicle (such as sirens on emergency service vehicles)  
can still be heard.  
WARNING  
Sudden volume fluctuations may occur when the audio or media source is changed or connected.  
Reduce the volume level before changing or connecting an audio or media source.  
WARNING  
The following conditions may prevent or cause interruptions to emergency calls, phone calls, and data transmission:  
If you are in a location with no or very poor cell phone or GPS reception.  
If you are in a location where there is good cell phone and GPS reception, but the telecommunications provider's mobile communications network is  
malfunctioning or unavailable.  
If the vehicle components required for emergency calls, phone calls, and data transmission are damaged, not operating, or have insufficient power.  
If the cell phone battery is drained or if the battery charge level is too low.  
WARNING  
Radio stations can broadcast messages about disasters and dangers. It may not be possible to receive or send messages under the following conditions:  
If you are in a location with no radio reception, or insufficient reception.  
If the radio station's frequency bands are malfunctioning or not available.  
If the speakers and vehicle components required for radio reception are damaged, not operating, or have insufficient power.  
WARNING  
In some countries and mobile networks, emergency calls can only be made under the following conditions:  
A cell phone with an unlocked SIM card and sufficient calling credit is connected to the vehicle's phone interface.  
Adequate network coverage is available.  
WARNING  
Using a cell phone or CB radio inside the vehicle without a separate outside antenna that is installed correctly may create electromagnetic energy that exceeds  
permissible limits. This may be dangerous to your health and that of your vehicle occupants. This also applies if the exterior antenna is not installed correctly.  
Keep the cell phone antenna at least approximately 20 cm (8 inches) away from any active medical implants, such as pacemakers, because cell phones  
can impair the function of active medical implants.  
Do not place a cell phone that is turned on directly above or in the immediate vicinity of any active medical implants, for example by keeping the cell  
phone in a shirt pocket.  
Immediately switch off cell phones if you suspect there is interference with an active medical implant or other medical device.  
WARNING  
Unsecured or incorrectly mounted cell phones, external devices, and accessories can be thrown through the vehicle interior and cause injury in the event of  
sudden driving or braking maneuvers or a collision.  
Secure cell phones, external devices and accessories outside of the airbag deployment zone or stow them securely.  
Arrange cables for external devices and audio sources so that they are not in the way of the driver.  
209  
WARNING  
Driving recommendations and traffic signs displayed in the navigation system may differ from the actual traffic situation.  
Traffic signs, signal systems, and traffic regulations take priority over the driving recommendations and displays in the navigation system.  
Adapt your speed and driving style to the visibility, weather, road and traffic conditions.  
Certain events, such as road closures, can considerably increase the original estimated driving time and distance to the destination, or navigation there  
may be temporarily impossible.  
NOTICE  
Radiation from cell phones that are switched on can interfere with sensitive technical and medical devices, potentially causing malfunctions or damage to the  
devices.  
Always switch off the cell phone in areas with special regulations relating to or prohibiting the use of cell phones.  
NOTICE  
Setting the volume too high and excessively loud or distorted playback can damage the speakers.  
Select the volume setting so that the speakers are not damaged.  
User information  
Refer to ⇒  
and Safety instructions.  
The Infotainment system requires a few seconds to perform a complete system start, and will not respond to inputs during that time. During the system start,  
only the Rear Assist camera can be displayed.  
The Infotainment system must start completely before all displays can appear and functions can be performed. The length of time that it takes for the system to  
start depends on the scope of functions in the Infotainment system, and it can take longer to start at low and high temperatures.  
Observe local regulations and legal requirements when using the Infotainment system and corresponding accessories, such as a headset or headphones.  
For the Infotainment system to function, it must be switched on and the vehicle must be set to the current date and time if necessary.  
A missing function key in the screen is not the result of a device error, but instead corresponds to the country-dependent equipment.  
Some Infotainment system functions can only be selected when the vehicle is stationary. In some countries, the selector lever must also be in the P or N  
position. This is not a malfunction, but rather compliance with legal regulations.  
Some countries may have restrictions regarding the use of Bluetooth® devices. Information can be obtained from the local authorities.  
If the 12 V vehicle battery has been disconnected, switch on the ignition before switching on the Infotainment system.  
Displays on the screen may vary due to differences in the settings, and the Infotainment system may function differently than described in this manual.  
The Infotainment system will switch off automatically when the engine stops and if the 12 V vehicle battery charge level is low.  
In some vehicles with a parking system, the volume of the current audio source may be automatically lowered when you shift into reverse. The volume  
reduction level can be adjusted.  
The Infotainment system contains information about the software contained in the system and the licensing terms under: Setup  
Copyright.  
If selling or loaning your vehicle, make sure that all saved data, files and settings are deleted, and that the external SD card, external audio sources and data  
carriers are removed, if necessary.  
Certain functions in the Infotainment system require an active VW Car-Net account for the vehicle and an online connection to the Internet. In order to enable  
functions to be carried out, data transfer must not be restricted.  
Overview and controls of the 8" version  
Refer to ⇒  
and Safety instructions.  
210  
Fig. 135 Overview: display and control unit, 8" version.  
Possible sensor areas for opening main menus:  
RADIO ⇒ Radio mode.  
MEDIA ⇒ Media mode.  
PHONE ⇒ Mobile phone interface.  
VOICE ⇒ Voice control. The button does not have a function in some countries.  
NAV ⇒ Navigation.  
APP ⇒ App-Connect. The button does not have a function in some countries.  
SOUND .  
CAR .  
MENU Opens the home screen.  
Rotary knob.  
Function keys for main menus.  
Views (current view is highlighted).  
Control Center.  
Menu knob.  
Further information and tips for operating the Infotainment system are available at ⇒ Operating the Infotainment system .  
Touch-sensitive fields  
1. To open a main menu, tap the corresponding sensor area, e.g. PHONE for the phone interface.  
Rotary knob  
Press to switch the Infotainment system on or off.  
Turn left to decrease the volume.  
Turn right to increase the volume.  
Function keys for main menus  
It is not possible to configure the position of the function keys.  
211  
1. To open a main menu, tap the corresponding function key e.g.  
for the phone interface.  
Views (current view is highlighted)  
Certain menus and functions have multiple views with different content. The current view is highlighted.  
Tap a selection to switch to a view.  
Swipe left or right on the screen to switch between views.  
Control Center  
The Control Center contains additional function keys for functions and notifications. Displayed functions can be configured ⇒ Personalizing the Infotainment syste  
1. Tap the selection and swipe down to open the Control Center.  
Menu knob  
1. Turn to control the list selection.  
2. Press to confirm a selection.  
Screen (touchscreen) (without position numbers)  
You can operate the Infotainment system functions via the screen. You will find detailed explanations of the different finger movements in the digital manual for the  
Infotainment system, if available.  
1. Tap MENU  
Operation.  
Scroll bars (without position numbers)  
Certain menus and functions contain additional content above and below the content currently displayed on the screen.  
1. Tap the scroll bar and swipe down or up to display additional content.  
Gesture control (without position numbers)  
Gesture control can also be switched on. If gesture control is switched on, this is shown on the screen.  
1. Tap MENU  
Screen Hand gesture.  
Operating the Infotainment system  
Refer to ⇒  
and Safety instructions.  
Opening the digital manual of the Infotainment system (if available)  
Further information and tips on operation can be found in the digital manual for the Infotainment system.  
1. Tap HOME  
.
Switching the Infotainment system on and off  
The Infotainment system starts up when the ignition is switched on, unless it was previously switched off manually.  
The Infotainment system starts at the volume that was last set, as long as this does not exceed the preset maximum switch-on volume.  
Vehicles with starter button: If the driver door is opened while the ignition is not active, the Infotainment system switches off automatically.  
If you switch on the Infotainment system manually while the ignition is not active, it will switch off automatically after approximately 30 minutes without user  
input.  
Opening the home screen  
1. Tap MENU⇒ Overview and controls of the 8" version .  
Main menus on the home screen  
The following main menus may be shown as function keys on the home screen:  
Ambient lighting, ambient light ⇒ Interior/reading lights, ambient lighting.  
App-Connect ⇒ App-Connect.  
Help: Here, you can find additional information about Infotainment system functions and operation,  
Climate control ⇒ Heating and air conditioning system . or Sound ⇒ System and sound settings. Media ⇒ Media mode.  
Setup ⇒ System and sound settings. Telephone ⇒ Mobile phone interface.  
Apps.  
Driver assistance ⇒ Driver  
assistance systems.  
e.g. the quick guide .  
Vehicle ⇒ Driver information.  
Navigation ⇒ Navigation.  
Radio ⇒ Radio mode.  
Legal.  
Configuring the home screen  
In the display and control unit, you can configure the arrangement of the function keys, views and displays on the home screen or have them positioned by means  
of factory-supplied layout templates. The home screen cannot be configured in all available Infotainment systems.  
1. Tap the function key and hold until the function key is highlighted.  
2. Move the function key to the preferred position and release it.  
Scrolling through lists, switching titles  
Select your desired function, setting or track via the touchscreen or the control knob.  
212  
Moving objects, adjusting volume  
To adjust settings, e.g. those using sliders, or move areas of a menu around, move the objects around on the screen.  
Personalize function keys and views depending on the vehicle equipment ⇒ Personalizing the Infotainment system.  
Zooming in or out of pictures and maps shown on the screen  
Recommendation: Use thumb and index finger.  
1. Tap and hold the screen with two fingers at the same time.  
To zoom in on the pictures and maps shown, slowly move your fingers apart.  
To zoom out of the pictures and maps shown, slowly move your fingers together.  
Personalizing the Infotainment system  
Refer to ⇒  
and Safety instructions.  
Depending on the vehicle equipment,  
you can personalize the Infotainment  
system to access your favorite and  
frequently used functions quicker.  
The Infotainment system views contain tiles for accessing additional menus and functions.  
Adjusting tiles  
Adjust the tiles and displayed tile functions in the Infotainment system views to manage the Infotainment system as you wish.  
1. Tap and hold tiles until an additional window appears.  
2. Tap the desired function in the additional window ⇒ Operating the Infotainment system. Various functions are available depending on the size of the tile.  
Or: to return to View, tap any free area of the screen.  
There are always at least two views available. They cannot be removed. Depending on the vehicle equipment, you can add two further views. A maximum of  
four views can be displayed.  
For some tiles, more functions are available than can be seen initially in the additional window. To see all the functions, swipe up or down in the additional  
window.  
Adjusting the Control Center  
Personalize the Infotainment system Control Center to access your favorite and frequently used functions quicker.  
1. Tap and hold the function until an additional window appears.  
2. Tap the desired function in the additional window and hold until the function is highlighted.  
3. Move the function to the preferred position and release it.  
The active function is automatically removed from the Control Center and added to the additional window.  
For the Control Center, more functions are available than can be seen initially in the additional window. Swipe to the left or right in the additional window to  
see all the functions.  
Opening personalization tips (if available)  
Further information and tips on personalization can be found in the digital manual for the Infotainment system.  
1. Tap HOME  
Adjustment.  
System and sound settings  
Refer to ⇒  
and Safety instructions.  
Changing settings  
The meanings of the following symbols apply to all system and sound settings.  
Changes will be automatically applied when the menu is closed.  
or  
The setting is selected and activated or switched on.  
or  
The setting is not selected and deactivated or switched off.  
or  
Open the  
drop-down list. Increase the set value. Reduce the set value. Go back stepwise. Go forward stepwise.  
set value.  
Use the slide control to continuously change the  
System settings  
The system settings may include the following functions, information, and setting options:  
Screen.  
Time and date.  
Language.  
Additional keyboard languages.  
213  
Units.  
Voice control.  
Wi-Fi.  
Data connection.  
Manage mobile devices.  
Restore factory settings.  
System information.  
Copyright.  
Configuration assistant.  
Opening system settings  
1. Tap HOME Setup.  
Or: Tap MENU Setup.  
Sound settings  
The sound settings may include information and setting options for equalizer, position, volume and setup.  
Opening sound settings  
1. Tap HOME Sound.  
Or: tap MENU Sound.  
Adjusting the volume of external audio sources  
Lower the volume of the Infotainment system before turning up the volume of an external audio source.  
If the connected audio source plays too quietly, increase the output volume of the external audio source. If that does not correct the problem, set the input volume to  
Medium or Maximum.  
If the connected external audio source plays too loudly or the sound is distorted, lower the output volume of the external audio source. If that does not correct the  
problem, set the input volume to Medium or Minimum.  
Cleaning the screen  
Refer to ⇒  
and Safety instructions.  
When cleaning the screen, please note this checklist:  
The Infotainment system is switched off.  
Use a soft, clean cloth that has been moistened with water.  
Or: use a cleaning cloth which is available from an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
For stubborn dirt:  
NOTICE  
If you clean the screen with incorrect cleaning agents or when dry, you may damage it.  
Only apply gentle pressure.  
Do not use any aggressive cleaners or products which contain solvents. These types of cleaners can damage the device and cause glare on the screen.  
NOTICE  
If the cloth used to clean the screen is too moist, the screen can no longer be operated or switched off.  
Dry the screen and then leave the vehicle locked from the outside for at least two minutes.  
Brands, licenses, copyright  
Refer to ⇒  
and Safety instructions.  
Brands and licenses  
Certain terms in this manual have the ® or ™ symbols. These symbols indicate emblems or registered trademarks. However, the absence of this symbol does not  
constitute a waiver of any rights associated with intellectual property.  
Other product names are registered trademarks for the respective rights holder.  
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.  
214  
Manufactured under license from Dolby Laboratories. Dolby, Pro Logic and the double-D symbol are trademarks of Dolby Laboratories.  
All SiriusXM services require a subscription. See the SiriusXM Customer Agreement for complete terms at  
(Canada). All fees, content and features are subject to change. Satellite and steaming lineups may vary. SiriusXM, Pandora and all related logos are  
trademarks of Sirius XM Radio Inc. and its respective subsidiaries. All rights reserved.  
HD Radio Technology manufactured under license from iBiquity Digital Corporation. U.S. and Foreign Patents. For patents see HD  
Radio, Artist Experience, and the HD, HD Radio, and "ARC" logos are registered trademarks or trademarks of iBiquity Digital Corporation in the United States  
and/or other countries.  
Android Auto™ is a certified trademark of Google, Inc.  
Apple CarPlay™ is a certified trademark of Apple, Inc.  
Bluetooth® is a registered trademark of Bluetooth® SIG, Inc.  
iPod®, iPad®, and iPhone® are registered trademarks of Apple Inc.  
MirrorLink® and the MirrorLink® logo are certified trademarks of the Car Connectivity Consortium LLC.  
MPEG-4 HE-AAC audio coding technology and patents licensed from Fraunhofer IIS.  
SD® and SDHC® are brands or registered trademarks of SD-3C, LLC in the USA and other countries.  
Windows® is a registered trademark of Microsoft Corporation, Redmond, USA.  
This product is protected by the intellectual property rights of Microsoft Corporation. Use or distribution of such technology outside of this product is prohibited  
without a license from Microsoft or an authorized Microsoft subsidiary.  
SPOTIFY and the Spotify logo are among the registered trademarks of Spotify AB. Compatible vehicle and Spotify Premium subscription required, where available.  
Copyright  
Audio and video files saved on data carriers and audio sources are generally subject to copyright regulations in compliance with applicable international and nation  
laws. Observe legal regulations.  
Radio mode  
Introduction  
In radio mode you can receive various available radio stations on different frequencies and save your favorites to the station buttons for quick access.  
Available reception modes and bands depend on the vehicle equipment and are not available in all countries. Frequency bands in individual countries may be  
discontinued, switched off or no longer offered.  
Opening the Radio mode main menu  
1. Tap HOME  
.
Or: tap MENU  
Or: tap RADIO .  
Or: press RADIO .  
.
Opening the settings  
1. Tap HOME  
Radio.  
.
Or: Tap MENU  
Or: Tap RADIO  
.
Or: Press RADIO and tap  
.
The radio stations are responsible for transmitted content.  
Other electrical devices connected in the vehicle can impair radio signal reception and cause noise in the speakers.  
Decals or metal-coated stickers on the vehicle windows can impair radio reception in vehicles with window antennas.  
Functions and radio symbols  
Refer to ⇒  
and Safety instructions.  
Radio  
The available scope of functions and also possible reception modes and bands depend on the vehicle equipment and are not available in all countries.  
AM tuner.  
FM dual tuner (diversity aerial).  
Station list of FM stations.  
215  

Related Topics

Infotainment system
Radio mode Media mode Navigation Mobile phone interface Voice control

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