Get Infotainment system -> Voice control Guide for Volkswagen Arteon 4 Door First Generation (2017-2024)

2. Enter the desired contact in the search bar.

3. Tap OK to send the message.

Sending an e-mail

1. Tap

E-MAIL New message and enter the message on the screen.

2. Enter the desired contact in the search bar.

3. Tap OK to send the message.

Phone directory, favorites and speed dial keys

Refer to ⇒

and Safety instructions.

Phonebook

This ﬁrst time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. If necessary, conﬁrm the transfer on the cell

phone.

The phone directory is updated after each new connection. During the update, the present phone directory can still be used.

If teleconferences are supported, the phonebook can be opened during a phone call and another participant can be added to the phone call.

If an image is stored for the contact, it can be displayed in the list next to the entry.

The symbols may look different depending on the Infotainment system.

Favorites and speed dial keys

A speed dial key can be assigned with a favorite from the phone directory. If the entry contains an image, it is displayed on the speed dial key.

Speed dial keys must be programmed manually and are assigned to a user proﬁle ⇒ Coupling, connecting and managing.

Programming a speed dial key

1. Tap a free speed dial key.

2. Tap a contact in the phone directory or search for it using the search bar. If a contact has multiple telephone numbers, tap a number on the list.

Editing the speed dial key

1. Tap and hold the speed dial key until the phonebook opens.

2. Tap the new contact in the phone directory. If a contact has multiple telephone numbers, tap a number on the list.

Calling a favorite

1. Tap a programmed speed dial key.

Favorites are not automatically updated. If the phone number for a contact changes, the speed dial key must be reassigned.

Deleting a favorite from the speed dial key

1. Tap

To delete a favorite, tap the preferred speed dial key

Or: tap

Manage favorites.

Or: to delete all favorites from all speed dial keys, tap Delete all.

2. Tap conﬁrm to delete the data.

Voice control

Introduction to using voice control

With voice control, you can have certain

functions carried out by voice

command.

Types of voice control

Depending on which language has been set in the Infotainment system, one of the following voice controls will be available in the vehicle:

Command-based voice control (standard).

Enhanced voice control (ofﬂine or online).

Does my vehicle have voice control?

If there is a Talk button

on the multi-function steering wheel or the VOICE button is available in the Infotainment system or your vehicle understands the

activation word, voice control is installed in the vehicle.

In black with blue background: Voice control is active and recognizes spoken words.

Test voice control before a journey to get to know the function.

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Differences in the voice controls

Command-based voice control (standard)

Only grammatically correct voice commands are recognized by the voice control. Voice commands must follow a ﬁxed syntax in order to be recognized correctly,

e.g. “Navigate to [city, street name, house number]”. You can ﬁnd further examples in the Infotainment system. The command-based voice control can be carried

out in any available language.

Enhanced voice control (oﬄine or online)

Speech commands can be freely worded in common speech. For example, in response to the question “How long is left to drive?”, the system gives the remaining

time until arrival at the destination. Suggestions for voice commands depend on the set language and can be found in the Infotainment system.

Enhanced voice control works both online and ofﬂine. By evaluating voice commands, online mode offers improved POI, media and online radio station search

functionality. Additionally, messages can be dictated. For online mode, you need a VW Car-Net contract valid for the vehicle.

If enhanced voice control is available in your language, it is used to activate voice control.

Supported languages

The number of languages available in your country depends on the vehicle equipment.

Start voice control by saying the activation word available in your country ⇒ Activation word.

Starting and ending voice control

Voice commands

Voice control only recognizes voice commands in the language selected in the infotainment system.

Observe the following tips for successful voice commands:

Speak clearly and at normal volume. Speak a little louder at higher speeds.

Avoid excessive emphasis and strong accents.

Do not leave long pauses in speech.

Avoid external and background noise.

Do not direct the air ﬂow from the vents towards the microphone or headliner.

Open suggestions for speech commands

1. Tap HOME

To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last names of the desired contact, depending

on how the phonebook entry is structured.

Starting voice control

You can use different methods to start voice control, depending on the vehicle equipment:

Start speaking: Say the activation word ⇒ Activation word.

Start via multi-function steering wheel: Press the Talk button

Starting up via the Infotainment system: Tap on VOICE .

Depending on the cell phone and operating system, voice control of a connected cell phone can be started by pressing and holding

or the VOICE button

⇒ App-Connect.

Ending voice control

You can use different methods to end voice control, depending on the vehicle equipment:

Finish speaking: To open suggestions for a voice command to cancel, tap HOME

End via the multi-function steering wheel: press the Talk button

General.

End automatically: If you use functions within the Infotainment system, activate the parking system; if telephone calls or tasks involving speech and navigation

warnings occur, the voice control ends automatically.

Activation word

In the ring memory of the Infotainment system, the words spoken in the vehicle are checked for the activation word. If the Infotainment system detects the activation

word, voice control will begin. A ring memory is automatically overwritten approximately every 15 seconds. There is no transmission of data or words spoken in the

vehicle. The ring memory is inactive when the activation word is switched off.

Switching activation word on and off

If the activation word is switched off, voice control cannot be activated via the activation word.

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1. Tap MENU

Voice control

Voice control start/end sound or Activation word.

Speaking and recognizing the activation word

Precondition:

The Activation word is switched on in the settings.

Bonjour Volkswagen.

Hola Volkswagen.

Hello Volkswagen.

Troubleshooting

Voice control is not responding

Voice control is not available in your language.

Set the correct system language in the Infotainment system.

Start voice control by using the activation word or the Talk button on the multi-function steering wheel.

Voice commands are not recognized due to a system error. Contact suitably qualiﬁed professionals for assistance. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Voice control is giving unsuitable responses

Voice control has misinterpreted the question.

Clearly give your voice command again.

Voice control is not performing the function

This function cannot be performed by voice control.

The function is not available in all languages. You can ﬁnd suggestions for voice commands in the set language in the Infotainment system.

Settings within the function are preventing the device from switching on or carrying out the function.

Voice control did not understand the voice command.

There is insufﬁcient data.

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Infotainment system -> Voice control for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

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