2017-2024 Volkswagen Arteon 4 Door Infotainment system -> Media mode User Manual
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Infotainment system -> Media mode for Your Volkswagen Arteon 4 Door First Generation (2017-2024)

The available substations of the current stations are displayed on the station list.  
Additional HD Radio Technology services  
1. To select your chosen additional service, tap View.  
HD Radio Emergency Alerts  
The “HD Radio Emergency Alerts” function can be used to receive reports of unusual, potentially life-threatening events, such as natural disasters. These  
notifications are played as pop-up notifications while the radio is on. This function is activated in the factory.  
If you tap Remind me later when a notification appears, the notification will appear again about ten minutes later. If you tap Close, the notification will be moved to th  
Alert list. If the “HD Radio Emergency Alerts” function is deactivated, these notifications are moved directly to the Alert list and indicated by  
status bar. The number on the symbol displays the number of notifications.  
and a number in the  
Activating or deactivating HD Radio Emergency Alerts  
1. In radio mode, activate or deactivate  
Radio Emergency notifications.  
Opening the Alert list  
Up to five notifications can be displayed in the Alert list.  
1. Tap in radio mode.  
Media mode  
Introduction  
In media mode, you can play back media files from data carriers in the Infotainment system.  
Depending on the vehicle equipment, the following data carriers can be used:  
USB storage medium, e.g. USB flash drive.  
Bluetooth device, e.g. cell phone.  
Depending on the vehicle equipment, the following types of media files can be played:  
Audio files, e.g. music.  
Video files.  
Streaming services  
You can also use streaming services, depending on the vehicle equipment and in some countries ⇒ Online functions in media mode.  
Opening the MEDIA main menu  
1. Tap HOME  
Or: tap MENU  
Or: Tap MEDIA .  
.
.
Or: Press MEDIA .  
Opening the settings  
1. Tap HOME  
.
Or: Tap MENU  
Or: Tap MEDIA  
.
.
Or: Press MEDIA and tap  
.
Restrictions and instructions for data carriers  
Dirty, overheated or damaged data carriers are not to be used. Read and heed the information provided by the manufacturer.  
Difference in quality between data carriers from different manufacturers can cause problems with media playback.  
Wrong configuration of data carriers can lead to the data carriers being unreadable.  
The storage volume, condition (copy and delete processes), file system, folder structure and the amount of saved data can increase the time taken to read data  
carriers.  
Playlists only define the order of play and refer to the saved location of the media files within the folder structure. No media files are saved in playlists. To play a  
playlist, the media files must be present in the data storage device memory location, to which the playlist refers.  
Volkswagen is not responsible for damaged, altered or lost files on data carriers.  
Functions and media symbols  
Refer to ⇒  
and Safety instructions.  
220  
Audio, media, connectivity  
The available scope of functions and possible media formats depend on the vehicle equipment and are not available in all countries.  
The symbols may look different depending on the Infotainment system.  
Media playback and media control via Bluetooth.  
Audio playback in these formats:  
AAC.  
APE.  
ALAC.  
FLAC.  
MP2.  
MP3.  
MP4.  
Vorbis.  
OPUS.  
WMA.  
WAV.  
Video playback in these formats:  
MPEG-1 and MPEG-2 (.mpg, .mpeg, .mkv, .avi).  
ISO MPEG-4 ASP; Xvid (.mp4, .m4v, .mov, .mkv, .avi).  
ISO MPEG-4 AVC/H.264 (.mp4, .m4v, .mov, .mkv, .avi).  
Windows Media Video 9 (.wmv, .asf, .mkv, .avi).  
Cross-device playlists.  
Cross-source media database:  
Data from all media sources connected to the Infotainment system are stored in a media database.  
Media streaming (online).  
Media search.  
Symbols for media sources  
Select My media as a media source. Connected USB devices may be selected under My media.  
Select a device connected via Bluetooth as a media  
source.  
Set up available streaming services.  
Streaming services which have already been set up are represented by their own logos in the list of media sources.  
General symbols for media operation  
Start replay. Pause replay. Go to the previous track. Skip to the next track.  
Repeats the current track.  
Repeats all tracks.  
Activate random  
Display  
playback.  
Search current media source (list view).  
Close list view.  
Open settings.  
Go back one folder level in the media source.  
favorites list.  
Symbols for categories and groups of media files  
Music tracks. Videos. Playlists. Albums.  
Artists.  
Genres. Podcasts.  
Audiobooks.  
Video replay symbols  
Replay video in full-screen mode.  
Minimize replay.  
Selecting and playing a media source  
Refer to ⇒  
and Safety instructions.  
Selecting a media source  
1. If you want playback from an external media source, connect the external media source.  
2. Select the connected media source to be used for playback.  
Playing audio and video files  
A media source must be connected and selected before media files can be played back.  
There are different ways to search for and play media files from an available media source.  
Searching the folder structure  
All media files from USB devices are filtered by category (e.g. albums). This category view is always displayed In My Media. The classic folder structure of the  
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individual USB data carriers can also be found in the My Media menu.  
1. Display the folder structure.  
The folder structure of the selected media source is displayed. If My Media is selected, the categories (e.g. music) and connected media sources are displayed  
2. Searching the folder structure for a desired track.  
Or: to start the full-text search, tap  
The input line is displayed.  
.
3. Enter the name of the desired track.  
The list of the found tracks updates automatically during input.  
4. Tap the desired track.  
When playback starts, if the selection is located in a folder on a media source, all of the media files located in the folder will be added for playback.  
If a playlist is played back, all available tracks on the playlist will be added for playback.  
5. Close the selection with  
.
Selecting from favorites  
You can save individual tracks, albums, artists and genres under favorites for playback.  
1. Open Favorites.  
2. Tap on your favorites.  
Depending on the selection, all tracks heard during the current playback will be added to favorites.  
Saving favorites  
Only media files that are saved in My Media in the music and video folders can be saved as favorites. You can save individual tracks, albums, artists and genres as  
favorites.  
1. Start playback of the desired track.  
2. Open Favorites.  
3. Tap the free favorite position.  
Or: tap on an already occupied favorite position, and press and hold for approx. three seconds.  
4. Select from the selection list:  
Title.  
Albums.  
Artists.  
Genres.  
Playlists.  
The selection is saved in the selected favorite position as a favorite. If the favorite position was already occupied, the previously saved favorite is overwritten.  
The selection options in the selection list depend on the data attached to the media file. If a genre is not indicated for music files, the genre cannot be saved as a  
favorite.  
If a video file is currently being replayed, only this video can be saved as a favorite.  
Setting up streaming services  
Depending on the vehicle equipment and in some countries, you can use streaming services directly through the Infotainment system  
⇒
Introduction. There  
must be an internet connection to use streaming services ⇒  
1. Select Media Streaming as the media source.  
A list of available streaming services is displayed.  
2. Select the desired streaming service.  
Introduction.  
Either an input field for inputting the registration data is shown or a guide to registering with the provider is displayed.  
3. Enter the login data for the desired user profile and confirm.  
The streaming services will be added as a new function key in the list of media sources.  
Depending on the country, you may need to log in to the streaming service again if you change your privacy settings, for example.  
Entertainment playback via the Infotainment system  
Refer to ⇒  
and Safety instructions.  
The Infotainment system can play music and videos.  
Video mode  
222  
In video mode, the Infotainment system display can play a video from a data carrier ⇒ Selecting and playing a media source .  
Depending on the vehicle equipment and in some countries, video from a streaming service can also be played back ⇒ Selecting and playing a media source .  
The video sound is played back via the vehicle speakers.  
A stable Internet connection is required for playback via a streaming service. There may be costs associated with your mobile network provider for doing so.  
The video image is only displayed when the vehicle is stationary. The Infotainment system display will be switched off when the vehicle is moving. The video sound  
will continue to be played.  
In some countries, for road safety reasons, no video image is shown even when the vehicle is stationary.  
Online functions in media mode  
Refer to ⇒  
and Safety instructions.  
Depending on the vehicle equipment, the Infotainment system features online functions in media mode.  
Online functions in media mode are not available in all countries and vehicle models.  
Online functions in media mode include streaming services, for instance.  
Prerequisites for using online functions in media mode:  
The vehicle has VW Car-Net.  
You have registered and you have an active VW Car-Net user account.  
Your vehicle is assigned to your user account.  
You have purchased a corresponding active data package for an Internet connection via the VW Car-Net app or via the VW Car-Net website, USA:  
vw.com/carnet, Canada: vw.ca.  
Streaming services  
Depending on the vehicle equipment, you can also use streaming services.  
Streaming services are not available in all countries and vehicle models.  
Prerequisites for using streaming services:  
The prerequisites for using online functions in media mode must be fulfilled.  
You have your own user account for the relevant streaming service.  
Navigation  
Introduction  
The current vehicle position is determined by a global satellite system. In order to enable optimum navigation to your destination, all measured values and possible  
traffic information are compared with the available map material.  
Audible navigation aids and graphic representations lead you to your destination.Audible navigation aidsAcoustic navigation announcements and graphic displays  
lead you to your destination.  
In some countries, it may not be possible to select some Infotainment system functions on the screen when driving above a certain speed. This is not a malfunction  
but rather compliance with legal regulations.  
WARNING  
Only adjust settings, enter destinations, or change navigation information when the vehicle is stationary.  
If you missed a turn on your route, the navigation system may recalculate the route.  
The quality of the driving directions depends on the available navigation data and any reported traffic incidents.  
Traffic information is only given in the navigation system if the available VW Car-Net service has been activated.  
Opening the navigation system main menu  
1. Tap HOME  
.
Or: tap MENU  
.
Opening the settings  
1. Tap HOME  
.
Or: Tap MENU  
.
Navigation restrictions  
If the Infotainment system cannot receive data from GPS satellites, for example in a tunnel, navigation will still be possible using the vehicle's sensors.  
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Related Topics

Infotainment system
First steps Radio mode Navigation Mobile phone interface Voice control

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