Mobile phone interface -> Coupling, connecting and managing for Your Volkswagen Atlas SUV First Generation (2018-2023)

The cover can prevent you from being distracted by the cell phone, e.g. by incoming notifications.  
The cover must always be closed while driving and the display of the cell phone must be completely covered up.  
WARNING  
Notifications on the display of the cell phone may distract the driver and increase the risk of a serious accident.  
Place only a single, suitable and Qi-capable (if necessary) cell phone without a protective case and with maximum dimensions (width x length) of  
approximately 3 in x 6 in (80 mm x 140 mm), in accordance with the specifications, on the shelf in the storage compartment.  
If necessary, remove items that prevent the cover from closing.  
Always keep the cover closed while driving.  
WARNING  
Metal objects can become very hot. This may cause burns to the skin or a fire.  
Do not place metal objects or objects with metal components on the wireless charging shelf.  
NOTICE  
Do not place any ID cards, credit cards, etc. with magnetic strips or with a chip on the wireless charging shelf. The data stored on the magnetic strips or the chip  
could become unusable.  
Coupling, connecting and managing  
Refer to  
and Safety instructions.  
To use the phone interface functions, pair a cell phone capable of making phone calls with the Infotainment system. Before connecting for the first time, you need to  
pair the cell phone with the Infotainment system. A user profile is then automatically saved in the Infotainment system. The coupling process may take a few  
minutes.  
Pairing a cell phone  
Prerequisites for coupling:  
Bluetooth is activated on the cell phone.  
Bluetooth is activated on the Infotainment system.  
1. Open the list of available Bluetooth devices on your cell phone and select the device name for the Infotainment system.  
2. Pay attention to messages on the cell phone and in the Infotainment system and confirm these if necessary.  
If the pairing is successful, the data on the cell phone will be saved in the user profile.  
3. Optional: Confirm the message for transferring the data on the cell phone.  
WARNING  
If you carry out the coupling when driving, this may cause accidents or injuries.  
Only carry out the coupling when the vehicle is stationary.  
When pairing some cell phones, a PIN may be displayed on the cell phone screen. Type this PIN into the Infotainment system to finish pairing.  
Active and passive connection  
In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system. If several cell phones are connected to the  
Infotainment system, you can switch between an active and an inactive connection. In order to operate the phone interface with your preferred cell phone, establish  
an active connection to the Infotainment system.  
Difference between the types of connection  
ActiveThe cell phone is paired and connected. You can carry out phone interface functions using data from this cell phone. PassiveThe cell phone is paired and  
connected. You can only take incoming calls via the mobile phone interface. Other functions are not available.  
Paired cell phones are saved in the Infotainment system even if they are not currently connected.  
Change connection type (inactive to active)  
Precondition:  
Several cell phones are connected to the Infotainment system simultaneously.  
1. Tap  
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Or: tap on the name for the active cell phone.  
The actively connected cell phone is highlighted.  
2. Tap the name for the preferred cell phone.  
The connection with the other cell phones will be inactivated automatically.  
User profiles  
An individual user profile is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is stored in the user profile. A maximum of  
ten user profiles may be saved in the Infotainment system simultaneously.  
To delete the stored data completely, reset the Infotainment system to the factory settings.  
Calling and sending messages  
Refer to ⇒  
and Safety instructions.  
Using a phone  
Select a telephone number to make a call. Various functions are available for selecting the telephone number.  
Using contact data  
If a contact has multiple telephone numbers, you must select the number you wish to call accordingly.  
1. Tap  
Or: tap  
.
. Tap and enter the name of the contact in the input field to search for the contact.  
Or: To call a favorite, tap Favorites in the main menu of the phone interface.  
2. Tap on a contact in the list to make the call.  
When searching for a contact, enter the last name and first name separated by a space.  
Using a call list  
The phone interface displays the call list for the cell phone. Make a call via the call list.  
1. Tap  
Or: Tap  
All. Tap on a number in the list to make the call.  
and filter entries in the call list, e.g. by missed calls. Tap a number on the filtered list to make the call.  
Manually entering the telephone number  
1. Tap  
and enter a telephone number.  
2. Tap  
to make the call.  
While you are entering a telephone number, the contact related to the number is displayed on the Infotainment system screen.  
Sending text messages  
Depending on the cell phone and the Infotainment system in use, you can send and receive SMS messages and, depending on your country, e-mails via the phone  
interface.  
Sending an SMS  
1. Tap  
SMS New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Sending an e-mail  
1. Tap  
E-MAIL New message and enter the message on the screen.  
2. Enter the desired contact in the search bar.  
3. Tap OK to send the message.  
Phone directory, favorites and speed dial keys  
Refer to ⇒  
and Safety instructions.  
Phonebook  
This first time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. If necessary, confirm the transfer on the cell  
phone.  
The phone directory is updated after each new connection. During the update, the present phone directory can still be used.  
If teleconferences are supported, the phonebook can be opened during a phone call and another participant can be added to the phone call.  
If an image is stored for the contact, it can be displayed in the list next to the entry.  
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