Infotainment system -> Voice control for Your Volkswagen Atlas SUV Second Generation (2024-2025)

Introduction  
With voice control, you can have  
certain functions carried out by voice  
command.  
Does my vehicle have voice control?  
If the  
button is present on the multi-function steering wheel and the voice control is started after pressing it, or your  
vehicle understands the activation command Activation command and voice commands, voice control is installed in the  
vehicle.  
Voice control is active and recognizes spoken words.  
Test voice control before a journey to get to know the function.  
Features of voice control  
Depending on your country and the language set as the system language in the Infotainment system, voice control will be  
available both online and offline.  
Voice commands Activation command and voice commands can be freely formulated and informal, depending on the  
system language. Voice commands depend on the system language and the vehicle equipment. For example, the statement  
“I'm cold” leads to an increase in the vehicle's temperature.  
Depending on the system language, voice commands evaluated online allow an optimized search, for a POI, for example.  
Messages can also be dictated. For online mode, you will require a valid contract for using mobile online services for the  
vehicle ®.  
In some languages, voice commands must be formulated according to a certain pattern in order to be successfully  
recognized, e.g. “navigate to [city, street name, house number]”.  
Further examples and suggestions for voice commands depend on the system language. These can be found in the  
Infotainment system Activation command and voice commands.  
The number of languages available in your country depends on the country.  
If the voice control is available online in your language, it is used when the voice control is activated.  
Speech recognition for individual seating positions  
Depending on the vehicle equipment and model, in some countries additional microphones enable voice control to recognize  
whether the driver or passenger is speaking. For supported languages, you can open functions for individual seat positions,  
for example switching on the seat heating.  
Activation command and voice commands  
Activation command  
The spoken words are continuously analyzed in the vehicle and overwritten after approximately 15 seconds. As soon as the  
Infotainment system recognizes the activation word, voice control will begin. If voice control is available online and activated,  
(voice) data will also be derived from the vehicle from this point onwards. Otherwise, there is no transmission of data or words  
spoken in the vehicle.  
Detection of the activation word can be deactivated in the settings .  
Voice control recognizes “Hello Volkswagen” as the activation command.  
Bonjour Volkswagen.  
Hola Volkswagen.  
Hello Volkswagen.  
Activating or deactivating the activation command  
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If the activation word is deactivated, voice control cannot be started via the activation word.  
1. Open the app overview and tap  
Voice commands  
Voice control  
Voice control start/end sound or Activation word.  
Voice control only recognizes voice commands in the language selected in the infotainment system.  
Observe the following tips for successful voice commands:  
Speak clearly and at normal volume. Speak a little louder at higher speeds.  
Avoid excessive emphasis and strong accents.  
Do not leave long pauses in speech.  
Avoid external and background noise.  
Do not direct the air flow from the vents towards the microphone or headliner.  
Open suggestions for speech commands  
1. Open the app overview and tap  
.
Or: open the app overview and tap  
.
To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last  
names of the desired contact, depending on how the phonebook entry is structured.  
Starting and ending voice control  
Starting voice control  
1. Activate the activation command Activation command and voice commands.  
2. Say the activation command Activation command and voice commands.  
Or: press  
Or: tap VOICE.  
Depending on the cell phone and operating system, and also for some Infotainment systems, the voice control of a  
or  
on the multi-function steering wheel.  
connected cell phone can be started by pressing and holding the  
App-Connect.  
or  
button, the sensor area or the VOICE button  
Ending voice control manually  
1. To open suggestions for a voice command to cancel, open the app overview and tap  
Or: open the app overview and tap General.  
Or: press on the multi-function steering wheel twice in quick succession or press  
General.  
once.  
Voice control will end automatically in the following scenarios:  
Functions in the Infotainment system are being used.  
The parking system is activated.  
During an incoming call.  
During tasks involving speech and navigation warnings.  
Troubleshooting  
Voice control is not responding  
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Voice control is not available in your language.  
Set the correct system language in the Infotainment system.  
Start voice control by using the activation word or the button on the multi-function steering wheel.  
Voice commands are not recognized due to a system error. Contact suitably qualified professionals for assistance.  
Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Voice control is giving unsuitable responses  
Voice control has misinterpreted the question.  
Clearly give your voice command again.  
Voice control is not performing the function  
This function cannot be performed by voice control.  
The function is not available in all languages. You can find suggestions for voice commands in the set language in the  
Infotainment system.  
Settings within the function are preventing the device from switching on or carrying out the function.  
Voice control did not understand the voice command.  
There is insufficient data.  
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