—Drive immediately to a qualified workshop.
—Have the fault rectified.
eCall Emergency System operation restricted
The indicator lamp in the emergency call button lights up red continuously . In addition, the message eCall
Emergency System restricted. Please visit workshop. may be displayed in the instrument cluster display.
The availability of the eCall Emergency System is restricted. It may not be possible to make an emergency call.
—Drive immediately to a qualified workshop.
—Have the fault rectified.
Functions of the vehicle key
Buttons on the vehicle key
Lock the vehicle. Turn signals flashonce.
Unlock the vehicle. All turn signals flashtwice.
Unlock only the boot lid.
All turn signals flashtwice. To do this, press and hold the button briefly.
Unlocks the load compartment.
Locks the driver cab.
Single door unlocking
When single door unlocking is activated, pressing the unlock button on the remote control once unlocks only the
driver door. The other doors and the boot lid remain locked. Pressing the unlock button twice in quick succession
unlocks the entire vehicle, even if single door unlocking is activated.
Single door unlocking can be adjusted in the Infotainment system:
—Touch the Vehicle menu.
—Touch the Central locking menu item.
—Touch the Door unlocking menu item.
—Select Single door to activate the function.
Replacement key
You will need to quote the vehicle identification number when ordering a replacement key or additional vehicle keys.
Each new key contains a microchip which must be encoded with the data for the vehicle’s electronic immobiliser. A
vehicle key will not work if it contains an unencoded microchip. The same applies for keys that have been cut to fit
the vehicle.
New vehicle keys are available from Volkswagen Commercial Vehicle dealerships or from qualified workshops and
authorised key services which are qualified to manufacture these vehicle keys.
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