Get Driver assist systems Guide for Volkswagen E Golf 4 Door Second Generation (2017-2020)

Driver assist systems

Cruise control system

Introduction to the topic

The cruise control system helps to maintain a speed set by the driver.

Speed range

The cruise control system is available when driving forwards at speeds from around 20 km/h

(15 mph).

Driving with the cruise control system

You can exceed the stored speed at any time, e.g. to overtake. Control is interrupted for the

duration of the acceleration manoeuvre and is then resumed with the stored speed.

How do I operate the cruise control system?

Depending on the vehicle equipment, you can operate the cruise control system either by means

of the turn signal lever or via the multifunction steering wheel (→ Cruise control system,

Operation).

Displays

When the cruise control system is switched on, the instrument cluster display shows the stored

speed and the status of the cruise control system:

CCS (active).

Shown small or grey: cruise control system not regulating speed.

Shown large or white: cruise control system regulating speed.

If no speed is stored, the instrument cluster display shows

instead of the speed.

Driving downhill

Driving downhill may cause the set speed to be exceeded.

Apply the foot brake to slow the vehicle down, and switch on brake energy recuperation as

required (→ Driving mode selection for electric vehicles, Description).

WARNING

Use of the cruise control system can lead to accidents and serious injuries if traffic does not

allow you to drive at a safe distance at a constant speed.

●

Never use the cruise control system in heavy traffic, if the distance to the vehicles in front is

insufficient, on steep or winding roads, on slippery road surfaces, e.g. due to snow, ice, wet

roads, loose chippings, or on flooded roads.

●

Never use the cruise control system when driving offroad or on unpaved road surfaces.

Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and

traffic conditions.

●

Always switch cruise control off after use to avoid unintentional speed control.

It is dangerous to use a set speed that is too high for the prevailing road, traffic or weather

conditions.

●

The cruise control system cannot maintain a constant speed when travelling downhill. The

vehicle speed can increase under its own weight. Switch on brake energy recuperation or

apply the foot brake to slow down the vehicle.

Operating the CCS with the turn signal lever

Fig. 1 On the left of the steering column: switch and buttons for operating the cruise control

system.

Switching on

—Move → Fig. 1 2 switch to position

.

No speed has been stored and the system is not yet active.

Starting control

—Press → Fig. 1 1 button in the area

while driving.

The cruise control system stores and regulates the current speed.

The green indicator lamp also lights up.

Setting the speed

You can adjust the stored speed by means of the → Fig. 1 1 button while the cruise control

system is regulating speed:

(briefly)

+ 1 km/h (1 mph)

(briefly)

- 1 km/h (1 mph)

Press and hold the → Fig. 1 1 button to continuously change the stored speed. The vehicle

adapts the current speed by accelerating or closing the throttle. The vehicle does not actively

brake.

Interrupting control

—Move the → Fig. 1 2 switch to the

position or depress the brake pedal.

The speed remains stored in the memory.

Resuming control

—Press → Fig. 1 1 button in

area.

The cruise control system resumes operation with the stored speed and regulates the speed

again.

Switching off

—Move → Fig. 1 2 switch to

position.

The cruise control system is switched off and the stored speed is deleted.

Changing to the speed limiter

—Press the → Fig. 1 3 button.

—Select the speed limiter on the instrument cluster display.

The cruise control system is switched off.

Operating the cruise control system via the multifunction

steering wheel

Fig. 1 Left-hand side of the multifunction steering wheel: buttons for operating the cruise

control system.

Switching on

—Press the

button.

No speed has been stored and the system is not yet active.

Starting control

—Press the

button while driving.

The cruise control system stores and regulates the current speed.

The green indicator lamp also lights up.

Setting the speed

You can adjust the stored speed during speed control by the cruise control system:

+ 1 km/h (1 mph)

-1 km/h (1 mph)

+ 10 km/h (5 mph)

- 10 km/h (5 mph)

Press and hold the or button to continuously change the stored speed.

The vehicle adapts the current speed by accelerating or closing the throttle. The vehicle does not

actively brake.

Interrupting control

—Briefly press the

or

button. Alternatively, depress the brake pedal.

The speed remains stored in the memory.

Resuming control

—Press the

button.

The cruise control system resumes operation with the stored speed and regulates the speed

again.

Switching off

—Press and hold the

button.

The cruise control system is switched off and the stored speed is deleted.

Changing to the speed limiter

—Press the

button.

—Select the speed limiter on the instrument cluster display.

The cruise control system is switched off.

Troubleshooting

Fault in the CCS.

—Go to a qualified workshop.

Control is interrupted automatically.

—The vehicle has exceeded the stored speed for an extended period.

—The selector lever is not in position D/B.

—Brake support systems, e.g. TCS or ESC, have performed an intervention.

—The vehicle was braked by the area monitoring system (Front Assist) .

—If the problem persists, switch off the cruise control system and go to a qualified workshop.

Speed limiter

Introduction to the topic

The speed limiter helps to prevent the vehicle from exceeding a speed that you have stored.

Speed range

The speed limiter is available when driving forwards at speeds from approx. 30 km/h (20 mph).

Driving with the speed limiter

You can interrupt the speed limiter function at any time by fully depressing the accelerator

beyond the point of resistance. As soon as the stored speed is exceeded, the green indicator

lamp will flash and an acoustic warning may sound. The speed remains stored in the memory.

The speed limiter function is activated again automatically as soon as the speed drops below the

stored speed.

How do I operate the speed limiter?

Depending on the vehicle equipment, you can operate the speed limiter either by means of the

turn signal lever or via the multifunction steering wheel (→ Speed limiter, Operation).

Displays

When the speed limiter is switched on, the instrument cluster display shows the stored speed

and the status of the speed limiter:

Speed limiter is switched on and speed is stored.

Shown small or grey: speed limiter not active.

Shown large or white: speed limiter active.

Driving downhill

Driving downhill may cause the set speed to be exceeded.

Apply the foot brake to slow the vehicle down, and switch on brake energy recuperation as

required (→ Driving mode selection for electric vehicles, Description).

WARNING

Always switch off the speed limiter after use to avoid unintentional speed regulation.

●

The speed limiter does not relieve the driver of his responsibility for the speed of the

vehicle. Do not drive at full throttle if it is not required.

●

Use of the speed limiter in adverse weather conditions is dangerous and can cause serious

injury, e.g. through aquaplaning, snow, ice, or leaves. Use the speed limiter only when the

road and weather conditions allow it to be used safely.

●

The speed limiter cannot limit the vehicle speed when travelling downhill. The vehicle speed

can increase under its own weight. Switch on brake energy recuperation or apply the foot

brake to slow down the vehicle.

Operating the speed limiter with the turn signal lever

Fig. 1 On the left of the steering column: switch and buttons for operating the speed limiter.

Switching on

—Move → Fig. 1 2 switch to position

.

The speed last set is stored. The system is not yet active.

Starting control

—Press → Fig. 1 1 button in the area

while driving.

The current speed is stored as the maximum speed. The green indicator lamp also lights up.

Setting the speed

You can adjust the stored speed by means of the → Fig. 1 1 button:

(briefly)

+ 1 km/h (1 mph)

(briefly)

- 1 km/h (1 mph)

Press and hold the → Fig. 1 1 button to continuously change the stored speed.

Interrupting control

—Press → Fig. 1 2 switch in

position.

The speed remains stored in the memory.

Resuming control

—Press → Fig. 1 1 button in

area.

The speed limiter is activated again as soon as the current speed is lower than the stored speed.

Switching off

—Move → Fig. 1 2 switch to

position.

The speed limiter is switched off and the speed remains stored (also after the ignition is switched

off).

Switching to the cruise control system (CCS) or Adaptive Cruise Control

(ACC)

—Press the → Fig. 1 3 button.

—Select the desired system on the instrument cluster display.

The speed limiter is switched off.

Operating the speed limiter via the multifunction steering

wheel

Fig. 1 Left-hand side of the multifunction steering wheel: buttons for operating the speed

limiter.

Switching on

—Press the

button.

The speed last set is stored. The system is not yet active.

Starting control

—Press the

button while driving.

The current speed is stored as the maximum speed. The green indicator lamp also lights up.

Setting the speed

You can adjust the stored speed:

+ 1 km/h (1 mph)

-1 km/h (1 mph)

+ 10 km/h (5 mph)

- 10 km/h (5 mph)

Press and hold the or button to continuously change the stored speed.

Interrupting control

—Press the

or

button.

The speed remains stored in the memory.

Resuming control

—Press the

button.

The speed limiter is activated again as soon as the current speed is lower than the stored speed.

Switching off

—Press and hold the

button.

The speed limiter is switched off and the speed remains stored (also after the ignition is switched

off).

Switching to the cruise control system (CCS) or Adaptive Cruise Control

(ACC)

—Press the

button.

—Select the desired system on the instrument cluster display.

The speed limiter is switched off.

Troubleshooting

Control is interrupted automatically.

—Malfunction. Switch off the speed limiter and go to a qualified workshop.

For safety reasons, the speed limiter switches itself off completely only when you release the

accelerator once or switch off the system manually.

Adaptive Cruise Control (ACC)

Introduction to the topic

The Adaptive Cruise Control (ACC) maintains a constant speed that you have set. If the vehicle

approaches a vehicle in front, the ACC automatically adapts the speed so that a distance you

have selected is maintained.

Driving with ACC

You can override regulation by the ACC system at any time. Control will be interrupted if you

brake. If you accelerate, control will be interrupted while you are accelerating and then resumed.

Does the vehicle have ACC?

The vehicle is equipped with ACC if you can adjust the settings for the ACC system in the vehicle

settings in the Infotainment system (→ Vehicle settings menu, Operation).

If the vehicle has ACC, then the cruise control system is not available as an independent system.

Brake request

If automatic deceleration by the ACC system is not sufficient, the ACC system will request

you to brake additionally by a corresponding message on the instrument cluster. In

addition, the red warning lamp lights up and an acoustic warning is given. Brake

immediately!

Radar sensor

The ACC system detects driving situations by means of the radar sensor at the front of the

vehicle . The range of the radar sensor is up to approximately 120 m.

WARNING

The intelligent technology used in the ACC system cannot overcome the physical limits

specified and functions only within the limits of the system. Never let the extra convenience

tempt you into taking safety risks when driving. Careless or unintentional use of the ACC can

cause accidents and lead to serious injury. The system is not a substitute for the full

concentration of the driver.

●

Adapt your speed and the distance from the vehicles ahead to suit visibility, weather, road

and traffic conditions.

Never use the ACC in poor visibility, on steep or winding roads, or on slippery road surfaces,

e.g. due to snow, ice, wet roads, loose chippings, or on flooded roads.

Never use the ACC offroad or on non-surfaced roads. The ACC is designed for use on

surfaced roads only.

●

The ACC will not react to stationary vehicles.

The ACC does not react to persons, animals or vehicles crossing or approaching in the same

lane.

●

Brake immediately if speed reduction by ACC is not sufficient.

Brake immediately if a request to brake appears on the instrument cluster display.

Brake if the vehicle starts rolling unintentionally after a request to brake.

Be prepared to control the speed yourself at all times.

Special driving situations

Fig. 1 On the instrument cluster display: slower vehicle detected in the left-hand lane

(illustration).

Overtaking

If you indicate left (left-hand traffic: indicate right) to overtake, ACC will accelerate the vehicle

and reduce the distance from the vehicle in front. Your set speed will not be exceeded.

If the ACC does not detect any vehicle in front after you have changed lane, ACC will accelerate

the vehicle up to the set speed.

Stop-and-go traffic

ACC can brake the vehicle to a standstill and hold it stationary. The ACC remains active and the

instrument cluster display shows

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vehicle will move off again automatically as soon as the vehicle in front moves off (depending on

the vehicle equipment level and not available in all countries).

Extending or reactivating readiness to move off:

—Press the

button.

Moving off when readiness to move off has ended and the vehicle in front has already moved

away:

—Press the

button or briefly press the accelerator.

The ACC remains inactive in the following cases:

—The vehicle is stationary for longer than approximately three minutes.

—A vehicle door is opened.

—The ignition is switched off.

Inside Overtaking Prevention System

If the ACC detects a slower vehicle in the left-hand lane (left-hand traffic: in the right-hand lane),

the ACC will brake the vehicle gently within the system limits and therefore prevent a prohibited

overtaking manoeuvre → Fig. 1 . The function is active from speeds of around 80 km/h (50 mph),

but is not available in all countries.

WARNING

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front moves off, your vehicle will move off automatically. In some cases the radar sensor may

be unable to detect obstacles that are located in the vehicle's path. This can result in serious

injury and accidents.

●

Always check the road ahead before moving off and brake the vehicle if necessary.

Limits of the ACC

Fig. 1

Driving through bends.

Vehicles outside the range of the radar sensor.

Fig. 2

Vehicle changes lane.

Turning and stationary vehicle.

When not to use the ACC

Due to the system limitations, the ACC is not suitable for use in the following driving situations.

Interrupting control (→ ACC, Introduction/General information):

—Driving in heavy rain, snow or heavy spray.

—Driving through tunnels.

—Driving through road works.

—Driving on winding roads, e.g. mountain roads.

—Driving offroad.

—Driving in multi-storey car parks.

—Driving on roads with embedded metal objects, e.g. railway tracks.

—Driving on roads with loose chippings.

—Vehicles without Inside Overtaking Prevention System: On roads with more than one lane, if

other vehicles are driving more slowly in the overtaking lane.

Delayed response

If the radar sensor is exposed to environmental conditions that impair sensor functioning, the

system may detect this only after a certain delay. For this reason, any restrictions to functions

may be displayed only after a delay at the start of the journey and when driving (→ ACC,

Introduction/General information).

Objects that cannot be detected

The radar sensor detects only vehicles that are moving in the same direction. It does not detect:

—Persons.

—Animals.

—Stationary vehicles.

—Crossing or oncoming vehicles.

—Other stationary obstacles.

If a stationary vehicle is hidden behind a vehicle that has been detected by the adaptive cruise

control and this vehicle turns off the road or changes lane, the ACC will not react to the

stationary vehicle → Fig. 2

.

Bends

The radar sensor always measures straight ahead. For this reason, vehicles may be incorrectly

detected or vehicles driving ahead not detected in tight bends → Fig. 1

.

Vehicles outside the sensor range

The ACC may not react or may react with a delay or with an unwanted response in the following

driving situations:

—Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g.

motorbikes → Fig. 1

.

—Vehicles that change into your lane directly in front of your vehicle → Fig. 2

—Vehicles with bodies or attachments that project beyond the vehicle.

.

WARNING

If you use the ACC in the above situations, this could result in accidents and serious injuries as

well as violations of legal regulations.

Switching the ACC on and off

Fig. 1 Left-hand side of the multifunction steering wheel: buttons for operating the ACC.

Switching on

—Press the

button.

Indicator lamp lights up grey, ACC does not regulate.

Starting control

—Press the

button while driving forwards.

The ACC stores the current speed and maintains the set distance. If the current speed is outside

the defined speed range, the ACC will set the minimum speed (when driving more slowly than

the limit) or maximum speed (when driving faster than the limit).

The following indicator lamps light up, depending on the driving situation:

ACC regulating.

No vehicle has been detected ahead.

Vehicle detected ahead (white).

Interrupting control

—Briefly press the

button or depress the brake pedal.

The corresponding indicator lamp

lights up grey, the speed and distance remain stored.

Control is automatically interrupted if the traction control system (TCS) is deactivated.

Resuming control

—Press the

button.

ACC adopts the last set speed and last set distance. The instrument cluster display shows the set

speed and the indicator lamp corresponding to the driving situation lights up.

Switching off

—Press and hold the

button.

The set speed is deleted.

Changing to the speed limiter

—Press the

button.

—Select the speed limiter on the instrument cluster display.

The ACC is switched off.

Setting the ACC

Fig. 1 On the instrument cluster display: setting the distance (illustration, the ACC is active).

Setting the distance

You can set the distance in 5 steps from very small to very large:

—Press the

button and then the or button.

button as often as necessary until the desired distance is set.

—Alternatively, press the

The instrument cluster display shows the chosen distance setting → Fig. 1 1 . Please observe

any country-specific requirements for the minimum distance.

You can set the distance which should be set at the start of control operation in the vehicle

settings of the Infotainment system (→ Vehicle settings menu, Operation).

If the ACC is not active, the set distance and vehicle are not highlighted on the instrument cluster

display.

Setting the speed

You can adjust the stored speed within the defined speed range by means of the buttons on the

multifunction steering wheel:

+ 1 km/h (1 mph)

- 1 km/h (1 mph)

+ 10 km/h (5 mph)

- 10 km/h (5 mph)

Press and hold the corresponding button to continuously change the stored speed.

Setting the system behaviour

You can influence how sportily ACC reacts:

—Vehicles with driving mode selection: Set preferred driving mode (→ Driving profile selection,

Description).

—Vehicles without driving mode selection: Select your preferred driving programme in the

vehicle settings menu of the Infotainment system (→ Vehicle settings menu, Operation).

WARNING

If you do not maintain the minimum distance to the vehicle in front and the difference in speed

between the vehicle in front and your own vehicle is so great that the braking action of the ACC

is insufficient, you are in danger of colliding with the vehicle in front. The braking distance is

also longer in rain and winter road conditions.

●

The Adaptive Cruise Control may not be able to detect all driving situations correctly.

Always be prepared to brake the vehicle yourself.

Speed and distance control are overridden when you press the accelerator. The ACC does not

brake automatically in this case.

●

Observe any country-specific regulations relating to the minimum distance.

Always set a larger distance in wet or snowy conditions or when visibility is poor.

Some settings can be stored in the user accounts of the personalisation function and

therefore change automatically when the user account changes (→ Personalisation,

Description).

Troubleshooting

The ACC is not available.

The indicator lamp lights up yellow.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, Description).

—The view of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to

detergent deposits or coatings. Clean the radar sensor (→ Vehicle care, Description).

—The view of the radar sensor is impaired by add-on parts, the trim frames of number plate

holders or stickers. Keep the area around the radar sensor free.

—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the

vehicle. Check whether damage is visible (→ Repairs and technical modifications,

Standards/Directives).

—Fault or malfunction. Ending and re-establishing the electric drive .

—Structural modifications have been made to the front of the vehicle.

—If the problem persists, go to a qualified workshop.

The ACC does not function as expected.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, Description).

—The system limits have been exceeded (→ ACC, Limits/System limits).

—The brakes have overheated, control was interrupted automatically. Allow the brakes to cool

down and check their functionality again.

—If the problem persists, go to a qualified workshop.

Control cannot be started.

Make sure that the following conditions are met:

—The selector lever is in position D/B.

—The brake lights on the vehicle are working.

—ESC is not active.

—The brake pedal is not depressed.

Unusual noises during automatic braking.

—This is normal and is not a fault.

Area monitoring system (Front Assist)

Introduction to the topic

The area monitoring system (Front Assist) with City Emergency Braking System and Pedestrian

Monitoring can help to avoid accidents.

Within the limits of the system, Front Assist can warn the driver about imminent collisions,

prepare the vehicle for emergency braking, assist with braking, and initiate automatic braking.

The warning time varies depending on the traffic situation and driver behaviour.

Front Assist is not a substitute for the full concentration of the driver.

Driving with Front Assist

You can cancel the automatic braking interventions of Front Assist by steering or pressing the

accelerator.

Automatic braking

Front Assist can decelerate the vehicle to a standstill. The vehicle will then not be held

permanently. Depress the brake pedal.

The brake pedal will feel harder during an automatic braking operation.

Radar sensor

Front Assist detects driving situations by means of the radar sensor at the front of the vehicle.

The range of the radar sensor is up to approximately 120 m.

Functions included in the system

The City Emergency Braking System and Pedestrian Monitoring (depending on vehicle

equipment) are part of Front Assist and are automatically active when Front Assist is switched

on.

WARNING

The intelligent technology used in Front Assist cannot overcome the physical limits specified,

and functions only within the limits of the system. Never let the extra convenience afforded by

Front Assist tempt you into taking risks when driving. The driver is always responsible for

braking in time.

●

If Front Assist issues a warning, brake your vehicle immediately depending on the traffic

situation or avoid the obstacle.

●

Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and

traffic conditions.

●

Front Assist cannot prevent accidents and serious injuries on its own.

Front Assist can issue unnecessary warnings and carry out unwanted braking interventions

in certain complex driving situations, e.g. at traffic islands.

●

Front Assist can issue unnecessary warnings and carry out unwanted braking interventions

when its function is impaired, e.g. if the radar sensor is dirty or its position has been

changed.

Front Assist without Pedestrian Monitoring does not react to persons. In addition, the

system does not react to animals or to vehicles that are crossing or approaching in the same

lane.

●

If you are unsure whether your vehicle possesses Pedestrian Monitoring, please enquire

about this at a qualified workshop before starting your journey.

Be prepared to take over control of the vehicle yourself at all times.

Warning levels and braking intervention

Front Assist can detect the following objects within the system limits and depending on the

vehicle equipment:

—Pedestrians and vehicles also moving relative to your vehicle.

—Crossing pedestrians.

—Stationary vehicles.

Front Assist can provide assistance and intervene if the vehicle is approaching a detected object

in such a way that a collision with the object will occur if the vehicle speed is maintained and

there is no driver intervention. The system first issues an advance warning, then an urgent

warning, and finally performs automatic braking.

Under ideal conditions, this can prevent a collision or help to reduce the consequences of the

collision.

Front Assist operates in the following speed ranges:

Advance

warning

Urgent warning Automatic

braking

Braking

intervention

Vehicle stationary

30 to 85 km/h

(20 to

-

5 to 50 km/h

5 to 85 km/h

(3 to 53 mph)

(3 to 30 mph)

53 mph)

Vehicle also moving

30 to

5 to 250 km/h

(3 to 155 mph)

5 to 250 km/h

(3 to 155 mph)

250 km/h

(20 to

250 km/h

(20 to

155 mph)

Pedestrian also

moving

30 to 65 km/h

(20 to

-

40 mph)

Crossing pedestrian

30 to 65 km/h

(20 to

-

5 to 65 km/h

(3 to 40 mph)

40 mph)

The values apply only under ideal conditions and are approximate values.

Advance warning

The system detects a possible collision with a vehicle ahead and prepares the

vehicle for emergency braking.

An acoustic warning sounds and the red warning lamp lights up. Brake or take avoiding action.

Urgent warning

If the driver does not react to the advance warning, the system may initiate a short braking jolt in

order to draw attention to the increasing collision risk. Brake or take avoiding action.

Automatic braking

If the driver also does not react to the urgent warning, the vehicle can be braked automatically

with braking force that increases in several stages. The reduced speed means that it is possible to

minimise the consequences of an accident.

Braking intervention

If the system detects that the driver is braking insufficiently when there is a risk of collision, the

system can increase the braking force and help prevent a collision. The braking intervention takes

place only for as long as the brake pedal is pressed hard.

City Emergency Braking System

The City Emergency Braking System is part of Front Assist. If the driver does not react to a

possible collision, the system can also automatically brake the vehicle with increasing braking

force without any advance warning.

The red warning lamp lights up

Distance warning

The system detects when safety is endangered by driving too close to the vehicle

in front. The indicator lamp lights up. Increase the distance.

Speed range: approx. 65 km/h (40 mph) to 250 km/h (155 mph).

Limits of Front Assist

Front Assist has physical and system-related limitations. You should therefore always be

prepared to take full control of the vehicle if necessary.

Delayed response

If the radar sensor is exposed to environmental conditions that impair sensor functioning, the

system may detect this only after a certain delay. For this reason, any restrictions to functions

may be displayed only after a delay at the start of the journey and when driving (→ Autonomous

Emergency Braking (Front Assist), Introduction/General information).

Objects that cannot be detected

Front Assist may not react or may react with a delay or provide with an unwanted response in the

following situations:

—Vehicles that are driving outside the sensor range in close proximity to your vehicle, e.g.

vehicles that are driving offset to your vehicle or motorbikes.

—Vehicles that change into your lane directly in front of your vehicle.

—Vehicles with bodies or attachments that project beyond the vehicle.

—Oncoming vehicles or vehicles crossing your path.

—Pedestrians who are standing still or coming towards the vehicle.

Function limitations

Front Assist may not react or may react with a delay or provide with an unwanted response in the

following situations:

—In tight bends.

—Driving in heavy rain, snow or heavy spray.

—Driving in multi-storey car parks.

—Driving on roads with embedded metal objects, e.g. railway tracks.

—Reversing.

—If TCS is switched off manually.

—If ESC is taking corrective action.

—If the radar sensor is dirty or covered.

—If several brake lights on the vehicle are faulty.

—If the vehicle accelerates hard or the accelerator is fully depressed.

—In complex driving situations, e.g. at traffic islands.

—In unclear traffic situations, e.g. vehicles ahead are braking heavily or turning off.

—If there is a fault in Front Assist.

Switching off Front Assist

Front Assist is not suitable for use in the following situations due to the limitations of the system

and must be switched off →

:

—If the vehicle is used in a capacity other than driving in normal traffic, e.g. offroad.

—If the vehicle is being towed or is loaded onto another vehicle.

—If the radar sensor is covered temporarily by add-on parts, e.g. auxiliary headlights.

—If the radar sensor is faulty.

—After external force on the radar sensor, e.g. after a rear-end collision.

—In the event of multiple unwanted interventions.

WARNING

Failure to switch off Front Assist in the situations mentioned can result in accidents and serious

injuries.

Pedestrian Monitoring

Pedestrian Monitoring can help to avoid accidents with pedestrians crossing the vehicle's path

or to mitigate the consequences of an accident.

The system gives a warning when there is a risk of collision, prepares the vehicle for emergency

braking, helps to brake the vehicle or performs an automatic brake intervention. In the event of

an advance warning, the red warning lamp lights up in the instrument cluster display.

When Front Assist is switched on, Pedestrian Monitoring is active as part of Front Assist in a

vehicle speed range from approx. 5 km/h (3 mph) to 65 km/h (40 mph).

Pedestrian Monitoring is not available in all countries, depending on the vehicle equipment level.

WARNING

The intelligent Pedestrian Monitoring technology cannot overcome the physical limits

specified, and functions only within the limits of the system. Never let the extra convenience

afforded by the Pedestrian Monitoring system tempt you into taking any safety risks when

driving. The driver is always responsible for braking in time.

●

If Pedestrian Monitoring issues a warning, brake your vehicle immediately depending on the

traffic situation or avoid the pedestrian.

●

Pedestrian Monitoring cannot prevent accidents and serious injuries on its own.

Pedestrian Monitoring can issue unnecessary warnings and carry out unwanted braking

interventions in complex driving situations, e.g. on a main road that turns sharply.

●

Pedestrian Monitoring can issue unnecessary warnings and carry out unwanted braking

interventions when its function is impaired, e.g. if the radar sensor is covered or its position

has been changed.

Be prepared to take over control of the vehicle yourself at all times.

Operating the area monitoring system (Front Assist)

Front Assist and the advance warning (in some countries) are automatically switched on when

you switch on the ignition.

Volkswagen recommends that Front Assist and also the distance and advance warnings are

switched on at all times. Exceptions (→ Autonomous Emergency Braking (Front Assist),

Limits/System limits).

Switching on and off

—Switch Front Assist on and off in the vehicle settings of the Infotainment system (→ Vehicle

settings menu, Operation).

—Or: switch Front Assist on and off in the instrument cluster menus (→ Menus and information

displays, Overview).

If you switch off Front Assist, the advance warning and distance warning will also

be switched off. The yellow indicator lamp lights up in the instrument cluster

display.

Setting the distance and advance warnings

When Front Assist is switched on, you can adjust the distance and advance warnings as follows:

—Switch the desired function on and off in the vehicle settings of the Infotainment system (→

Vehicle settings menu, Operation).

Depending on the vehicle equipment, you can also set the warning time for the advance warning.

Some settings can be stored in the user accounts of the personalisation function and

therefore change automatically when the user account changes (→ Personalisation,

Description).

Troubleshooting

Front Assist is not available, the radar sensor does not have sufficient

visibility.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, Description).

—The view of the radar sensor is impaired due to the weather conditions, e.g. snow, or due to

detergent deposits or coatings. Clean the radar sensor (→ Vehicle care, Description).

—The view of the radar sensor is impaired by add-on parts, the trim frames of number plate

holders or stickers. Keep the area around the radar sensor free.

—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the

vehicle. Check whether damage is visible (→ Repairs and technical modifications,

Standards/Directives).

—Structural modifications have been made to the front of the vehicle.

—If the problem persists, switch off Front Assist and go to a qualified workshop.

Front Assist does not function as expected or is triggered unnecessarily

several times.

—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care, Description).

—The system limits have been exceeded (→ Autonomous Emergency Braking (Front Assist),

Limits/System limits).

—If the problem persists, switch off Front Assist and go to a qualified workshop.

Lane keeping system (Lane Assist)

Introduction to the topic

The lane keeping system (Lane Assist) helps the driver stay in the lane. The function is not

suited and not designed to automatically stay in lane.

Using a camera in the windscreen, the lane keeping system detects road lane markings on the

road. If your vehicle moves too close to a recognised road lane marking, the system will warn the

driver with a corrective steering intervention. The corrective steering intervention can be

overridden by the driver at any time.

System limits

Use the lane keeping system only on motorways and well-developed country roads.

The system is not active under the following conditions:

—Vehicle speed is less than 60 km/h (35 mph).

—The lane keeping system has not detected a road lane marking.

WARNING

The intelligent technology used in the lane keeping system cannot overcome physical

limitations, and functions only within the limits of the system. Always take care when using the

lane keeping system otherwise you could cause accidents or injuries. The system is not a

substitute for the full concentration of the driver and their steering.

●

Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and

traffic conditions.

Your hands should always be on the steering wheel so that you can steer at any time. The

driver is always responsible for staying in the lane.

The lane keeping system cannot recognise all road lane markings. In certain circumstances,

the lane keeping system may detect poor road surfaces, road structures or objects

incorrectly as road lane markings. Immediately override any undesired intervention by the

system.

●

Observe the information on the instrument cluster display and respond according to the

commands.

In the following situations undesired intervention by the lane keeping system can occur or

no control assistance is provided by the lane keeping system. This means that it is crucial

that the driver is attentive in these situations:

●

Very sporty driving.

In poor weather conditions and when driving on poor roads.

Driving through road works.

Over hill tops or through dips.

●

Always pay close attention to the surroundings of the vehicle and watch the road ahead.

If the camera's field of view is dirty, covered or damaged, the function of the lane keeping

system may be impaired.

Some settings can be saved in the user accounts of the personalisation function and can

therefore change automatically when the user account is changed (→ Personalisation,

Description).

Driving with the lane keeping system

Fig. 1 On the instrument cluster display: lane keeping system displays.

Switching the lane keeping system on and off

—Using the button for the driver assist systems, select the corresponding menu option (→

Menus and information displays, Operation).

—OR: in the

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Operation).

If the indicator lamp

lights up yellow in the instrument cluster display, the lane keeping

system is switched on but is not active.

The lane keeping system is active at speeds above around 65 km/h (40 mph) when road lane

markings can be identified. The indicator lamp

lights up green.

Adaptive lane guidance (country-dependent)

The adaptive lane guidance system detects the preferred position in a lane and keeps the vehicle

in this position.

Adaptive lane guidance is switched on and off in the

system (→ Vehicle settings menu, Operation).

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Displays

Display areas in the instrument cluster display Fig. 1 :

1

2

3

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Road lane markings detected. System not regulating.

Road lane markings detected. System assists by regulating on the indicated side.

No road lane markings detected. System not regulating.

Road lane markings detected. System assists by regulating. Adaptive lane guidance active.

Driver intervention prompt

If the system does not detect any steering input, it prompts the driver to take over active

steering by way of acoustic warnings and a display on the instrument cluster.

If the driver does not respond, the system will give another warning by initiating a quick jolt of

the brake before switching to passive mode or activating Emergency Assist (with some

equipment levels).

Steering wheel vibration

The following situations can lead to vibration of the steering wheel:

—If the corrective steering intervention is not sufficient to keep the vehicle in its lane.

—If the system can no longer detect a lane during a significant steering intervention.

If there is a system fault, the lane keeping system can deactivate itself automatically.

Troubleshooting

No camera visibility, fault message, system switches itself off

—Clean the windscreen (→ Vehicle care, exterior, Cleaning/Care).

—Check for any visible damage to the windscreen in the area around the camera window.

The system is not responding as expected

—Regularly clean the camera's field of view, and keep it free from snow and ice.

—Do not cover the camera's field of view.

—Check the area of the windscreen that is in the camera's field of view for damage.

—Do not attach any objects to the steering wheel.

If you are unsure or have questions, please consult a specialist workshop. Volkswagen

recommends using a Volkswagen dealership for this purpose.

Traffic Jam Assist

Traffic Jam Assist helps the driver to keep in the lane, and also provides assistance when following

other vehicles in congestion or slow-moving traffic.

Traffic Jam Assist is an extension of the lane keeping system (Lane Assist) for vehicles with

automatic gearbox and combines its functions with the Adaptive Cruise Control (ACC). Please

therefore read both these chapters and observe the information about the system limits and

warnings.

Traffic Jam Assist function

Traffic Jam Assist can maintain a time interval set by the driver to a vehicle in front and help the

vehicle to stay in the lane →

.

The system automatically controls acceleration, braking, steering and, if required, will decelerate to a

stop behind a vehicle that is stopping, and then drive away again automatically.

Use Traffic Jam Assist only on motorways and well-developed country roads. Do not use Traffic Jam

Assist in urban traffic.

Switching Traffic Jam Assist on and off

Traffic Jam Assist is switched on and off in conjunction with adaptive lane guidance of the lane

keeping system in the Infotainment system (→ Vehicle settings menu, Operation).

Traffic Jam Assist can also be switched off together with the lane keeping system by pressing the

button for driver assist systems.

Technical requirements for using Traffic Jam Assist

—The lane keeping system is switched on and active together with adaptive lane guidance (→ Lane

keeping system (Lane Assist), Operation).

—Adaptive Cruise Control (ACC) is switched on and active (→ ACC, Operation).

—The selector lever is in position D/B or in the Tiptronic gate.

—The system has detected a road lane marking on both the right and left sides of the vehicle.

—The speed is under 60 km/h (35 mph).

Traffic Jam Assist is not active (indicator lamp for the lane keeping system

lights up yellow)

—As soon as one of the conditions indicated in Technical requirements for using Traffic Jam Assist

is no longer fulfilled.

—If one of the conditions for the proper functioning of the lane keeping system is no longer fulfilled

(→ Lane keeping system (Lane Assist), Introduction/General information).

—If one of the conditions for the proper functioning of the Adaptive Cruise Control (ACC) is no

longer fulfilled (→ ACC, Limits/System limits).

Switch off Traffic Jam Assist in the following situations

Traffic Jam Assist should always be switched off in the following situations due to system

limitations:

—When a high level of concentration is required by the driver.

—Very sporty driving.

—In poor weather conditions, e.g. snow or heavy rain.

—Poor road conditions.

—Driving through road works.

—In urban areas.

WARNING

The intelligent technology of Traffic Jam Assist cannot overcome the physical limits specified, and

functions only within the limits of the system. Always take care when using Traffic Jam Assist as

you could otherwise cause accidents or injuries. The system is not a substitute for the full

concentration of the driver.

●

Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and

traffic conditions.

●

Do not use Traffic Jam Assist in urban traffic.

Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, on slippery road

surfaces, e.g. on snow, ice, wet roads, loose chippings, or on flooded roads.

●

Never use Traffic Jam Assist offroad or on unsurfaced roads. Traffic Jam Assist is designed solely

for use on surfaced roads.

Traffic Jam Assist does not react to persons, animals or vehicles crossing or approaching in the

same lane.

If the speed reduction achieved by Traffic Jam Assist is insufficient, brake the vehicle

immediately by depressing the foot brake.

If the vehicle starts to roll unintentionally after a driver intervention prompt, brake the vehicle

immediately using the foot brake.

If a driver intervention prompt appears on the instrument cluster display, take control of the

vehicle immediately.

Your hands should always be on the steering wheel so that you can steer at any time. The driver

is always responsible for staying in the lane.

The driver must be prepared to take control of the vehicle (by accelerating or braking) at all

times.

If Traffic Jam Assist does not function as described in this chapter, do not use the system

and go to a qualified workshop.

If there is a fault in the system, visit a qualified workshop and have the system checked.

Semi-automatic vehicle control in a medical emergency

(Emergency Assist)

Emergency Assist can detect a lack of activity on the part of the driver and keep the vehicle in the

lane automatically, or brake the vehicle to a standstill if required. The system can therefore

actively contribute to preventing or reducing the consequences of an accident.

Emergency Assist is an extension of the lane keeping system (Lane Assist) and combines these

functions with the Adaptive Cruise Control (ACC) . Please therefore read both these chapters and

observe the information about the system limits and warnings.

Description

If there is no driver activity, Emergency Assist prompts the driver to take control of the vehicle by

visual and acoustic warnings and by braking jolts.

If the driver remains inactive, the system automatically controls the accelerator, brake and steering

to slow the vehicle down and keep it in lane → . If there is sufficient stopping distance, the

system decelerates the vehicle to a complete stop and switches on the electronic parking brake

automatically (→ Electronic parking brake, Operation).

When Emergency Assist is actively controlling the vehicle, the hazard warning lights are switched on

and the vehicle performs slight snaking movements within its lane to warn other road users.

The hazard warning lights can be deactivated by pressing the accelerator or brake, by making a

steering intervention or, depending on the situation, by pressing the button for the hazard warning

lights.

When Emergency Assist has been triggered, the system is not available again until the ignition has

been switched off and then back on.

Prerequisites

—The lane keeping system and ACC are switched on.

—The selector lever is in D/B position or in the Tiptronic gate.

—The system has detected a road lane marking on both the right and left sides of the vehicle.

Switching Emergency Assist on and off

Emergency Assist is automatically activated when the lane keeping system is switched on (→ Lane

keeping system (Lane Assist), Operation).

WARNING

The intelligent technology used in Emergency Assist cannot overcome the physical limits specified,

and functions only within the limits of the system. The driver is always responsible for controlling

the vehicle.

●

Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and

traffic conditions.

●

Your hands should always be on the steering wheel so that you can steer at any time.

Emergency Assist cannot always prevent accidents and serious injuries on its own.

If the radar sensor for the Adaptive Cruise Control (ACC) or the camera for the lane keeping

system are covered or have been displaced, Emergency Assist may carry out unwanted brake or

steering interventions.

●

Emergency Assist does not react to persons, animals or vehicles crossing or approaching in the

same lane.

WARNING

If Emergency Assist is triggered unexpectedly, it can result in accidents and serious injuries.

●

If there is a malfunction in the Emergency Assist system, switch off the lane keeping system

(Lane Assist). This will also switch off Emergency Assist (→ Lane keeping system (Lane Assist),

Operation).

●

Go to a qualified workshop and have the system checked. Volkswagen recommends using a

Volkswagen dealership for this purpose.

“Blind Spot” Monitor

Introduction to the topic

Radar sensors monitor the area behind the vehicle. The system measures the distance and

difference in speed in relation to other vehicles and uses visual signals in the wing mirrors to

inform the driver.

System limits

Use the “Blind Spot” Monitor only on surfaced roads.

The “Blind Spot” Monitor may not always interpret the traffic correctly in the following

situations:

—In tight bends.

—When driving in the middle of two lanes.

—When road lanes are of varying width.

—At crests in the road.

—In poor weather conditions.

—Where there are special roadside structures, e.g. high or offset crash barriers.

WARNING

The intelligent technology used in the “Blind Spot” Monitor cannot overcome the physical limits

specified, and functions only within the limits of the system. Never let the extra convenience

afforded by the “Blind Spot” Monitor tempt you into taking any safety risks when driving.

Careless or unintentional use of the “Blind Spot” Monitor can cause accidents and serious

injuries. The system is not a substitute for the full concentration of the driver.

●

Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and

traffic conditions.

●

Your hands should always be on the steering wheel so that you can steer at any time.

Pay attention to the indicator lamps in the wing mirrors and in the instrument cluster

display and respond according to the commands.

●

Always pay close attention to the surroundings of the vehicle.

Never use the “Blind Spot” Monitor if the radar sensors are dirty, covered or damaged. These

circumstances can impair the proper functioning of the system.

●

It may be hard to see the indicator lamp in the wing mirror in direct sunlight.

Some settings can be saved in the user accounts of the personalisation function and can

therefore change automatically when the user account is changed (→ Personalisation,

Description).

Driving with the “Blind Spot” Monitor

Fig. 1 In the wing mirrors: Blind Spot Monitor display.

Switching on and off

—Depending on the vehicle equipment, by means of the button for the driver assist systems (→

Menus and information displays, Operation).

—OR: using the

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—OR: depending on the vehicle equipment, in the

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system (→ Vehicle settings menu, Operation).

When the “Blind Spot” Monitor is operational the yellow indicator lamp in the wing mirrors

lights up shortly one single time.

This most recent system setting is retained even after the ignition has been switched off and on.

Function

When switched on, the “Blind Spot” Monitor is active from a speed of approx. 15 km/h (9 mph).

In the following driving situations, the yellow indicator lamp will light up in the corresponding

wing mirror

→ Fig. 1 :

—If your vehicle is being overtaken.

—When overtaking another vehicle with a speed difference of up to approximately 10 km/h

(6 mph). No display will be shown if the overtaking manoeuvre is much faster.

If a vehicle is detected in the blind spot and the turn signal is additionally activated in the

direction of the detected vehicle (→ Blind Spot Monitor, Introduction/General information), the

yellow indicator lamp flashes

.

In the case of vehicles with a lane keeping system, the yellow indicator lamp flashes even if

you do not activate the turn signal when leaving your lane, provided that the lane keeping

system is switched on (“Blind Spot” Monitor “Plus”). The driver is warned by a corrective steering

intervention when changing lanes during a possible critical situation (information level, warning

level). The steering intervention also occurs when the turn signal is activated for the

corresponding direction. If the steering intervention is overridden by the driver, the steering

wheel vibrates to give an additional warning.

The faster another vehicle approaches, the earlier there is a corresponding display in the wing

mirror.

Automatic deactivation

The radar sensors of the “Blind Spot” Monitor will switch off automatically if, for example, the

system detects that a radar sensor is permanently covered. This can be caused by a layer of ice or

snow in front of the radar sensor, for example.

A text message will be shown on the instrument cluster display.

If the “Blind Spot” Monitor has been automatically deactivated, the system cannot be activated

until the ignition has been switched off and back on again.

Troubleshooting

“Blind Spot” Monitor failed

The indicator lamp lights up yellow.

—Go to a qualified workshop.

System fault

—Clean the radar sensors or remove stickers or accessories from the radar sensors, wing mirrors

and bumper (→ Vehicle care, exterior, Cleaning/Care).

—Check whether any damage is visible.

The system is not responding as expected

This could have various causes:

—The radar sensors are dirty. The sensor visibility may be impaired by dirt and snow or also

residue from cleaning agents or coatings (→ Vehicle care, exterior, Cleaning/Care).

—The prerequisites for system operation must be met (→ Blind Spot Monitor,

Introduction/General information).

—The radar sensors are covered by water.

—The vehicle is damaged in the area of the radar sensors, e.g. caused by parking collisions.

—The detection ranges of the radar sensors are blocked by add-on parts, e.g. bicycle carriers.

—Changes have been made to the paintwork in the area of the radar sensors or structural

modifications have been made, e.g. on the vehicle front end or the running gear.

—Only Volkswagen-approved vehicle paints may be used on the rear bumper. Other vehicle

paints can restrict the function of the system or cause faults.

—The side windows have been retrofitted with tint films.

Driver assist systems for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

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