Driver assist systems -> Cruise control system for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Driver assist systems  
Cruise control system  
Introduction to the topic  
The cruise control system helps to maintain a speed set by the driver.  
Speed range  
The cruise control system is available when driving forwards at speeds from around 20 km/h  
(15 mph).  
Driving with the cruise control system  
You can exceed the stored speed at any time, e.g. to overtake. Control is interrupted for the  
duration of the acceleration manoeuvre and is then resumed with the stored speed.  
How do I operate the cruise control system?  
Depending on the vehicle equipment, you can operate the cruise control system either by means  
of the turn signal lever or via the multifunction steering wheel (→ Cruise control system,  
Operation).  
Displays  
When the cruise control system is switched on, the instrument cluster display shows the stored  
speed and the status of the cruise control system:  
CCS (active).  
Shown small or grey: cruise control system not regulating speed.  
Shown large or white: cruise control system regulating speed.  
If no speed is stored, the instrument cluster display shows  
instead of the speed.  
Driving downhill  
Driving downhill may cause the set speed to be exceeded.  
Apply the foot brake to slow the vehicle down, and switch on brake energy recuperation as  
required (→ Driving mode selection for electric vehicles, Description).  
WARNING  
Use of the cruise control system can lead to accidents and serious injuries if traffic does not  
allow you to drive at a safe distance at a constant speed.  
Never use the cruise control system in heavy traffic, if the distance to the vehicles in front is  
insufficient, on steep or winding roads, on slippery road surfaces, e.g. due to snow, ice, wet  
roads, loose chippings, or on flooded roads.  
Never use the cruise control system when driving offroad or on unpaved road surfaces.  
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and  
traffic conditions.  
Always switch cruise control off after use to avoid unintentional speed control.  
It is dangerous to use a set speed that is too high for the prevailing road, traffic or weather  
conditions.  
The cruise control system cannot maintain a constant speed when travelling downhill. The  
vehicle speed can increase under its own weight. Switch on brake energy recuperation or  
apply the foot brake to slow down the vehicle.  
Operating the CCS with the turn signal lever  
Fig. 1 On the left of the steering column: switch and buttons for operating the cruise control  
system.  
Switching on  
Move Fig. 1 2 switch to position  
.
No speed has been stored and the system is not yet active.  
Starting control  
Press Fig. 1 1 button in the area  
while driving.  
The cruise control system stores and regulates the current speed.  
The green indicator lamp also lights up.  
Setting the speed  
You can adjust the stored speed by means of the Fig. 1 1 button while the cruise control  
system is regulating speed:  
(briefly)  
+ 1 km/h (1 mph)  
(briefly)  
- 1 km/h (1 mph)  
Press and hold the Fig. 1 1 button to continuously change the stored speed. The vehicle  
adapts the current speed by accelerating or closing the throttle. The vehicle does not actively  
brake.  
Interrupting control  
Move the Fig. 1 2 switch to the  
position or depress the brake pedal.  
The speed remains stored in the memory.  
Resuming control  
Press Fig. 1 1 button in  
area.  
The cruise control system resumes operation with the stored speed and regulates the speed  
again.  
Switching off  
Move Fig. 1 2 switch to  
position.  
The cruise control system is switched off and the stored speed is deleted.  
Changing to the speed limiter  
Press the Fig. 1 3 button.  
Select the speed limiter on the instrument cluster display.  
The cruise control system is switched off.  
Operating the cruise control system via the multifunction  
steering wheel  
Fig. 1 Left-hand side of the multifunction steering wheel: buttons for operating the cruise  
control system.  
Switching on  
Press the  
button.  
No speed has been stored and the system is not yet active.  
Starting control  
Press the  
button while driving.  
The cruise control system stores and regulates the current speed.  
The green indicator lamp also lights up.  
Setting the speed  
You can adjust the stored speed during speed control by the cruise control system:  
+ 1 km/h (1 mph)  
-1 km/h (1 mph)  
+ 10 km/h (5 mph)  
- 10 km/h (5 mph)  
Press and hold the or button to continuously change the stored speed.  
The vehicle adapts the current speed by accelerating or closing the throttle. The vehicle does not  
actively brake.  
Interrupting control  
Briefly press the  
or  
button. Alternatively, depress the brake pedal.  
The speed remains stored in the memory.  
Resuming control  
Press the  
button.  
The cruise control system resumes operation with the stored speed and regulates the speed  
again.  
Switching off  
Press and hold the  
button.  
The cruise control system is switched off and the stored speed is deleted.  
Changing to the speed limiter  
Press the  
button.  
Select the speed limiter on the instrument cluster display.  
The cruise control system is switched off.  
Troubleshooting  
Fault in the CCS.  
Go to a qualified workshop.  
Control is interrupted automatically.  
The vehicle has exceeded the stored speed for an extended period.  
The selector lever is not in position D/B.  
Brake support systems, e.g. TCS or ESC, have performed an intervention.  
The vehicle was braked by the area monitoring system (Front Assist) .  
If the problem persists, switch off the cruise control system and go to a qualified workshop.