Driver assist systems -> Traffic Jam Assist for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Traffic Jam Assist  
Traffic Jam Assist helps the driver to keep in the lane, and also provides assistance when following  
other vehicles in congestion or slow-moving traffic.  
Traffic Jam Assist is an extension of the lane keeping system (Lane Assist) for vehicles with  
automatic gearbox and combines its functions with the Adaptive Cruise Control (ACC). Please  
therefore read both these chapters and observe the information about the system limits and  
warnings.  
Traffic Jam Assist function  
Traffic Jam Assist can maintain a time interval set by the driver to a vehicle in front and help the  
vehicle to stay in the lane →  
.
The system automatically controls acceleration, braking, steering and, if required, will decelerate to a  
stop behind a vehicle that is stopping, and then drive away again automatically.  
Use Traffic Jam Assist only on motorways and well-developed country roads. Do not use Traffic Jam  
Assist in urban traffic.  
Switching Traffic Jam Assist on and off  
Traffic Jam Assist is switched on and off in conjunction with adaptive lane guidance of the lane  
keeping system in the Infotainment system (→ Vehicle settings menu, Operation).  
Traffic Jam Assist can also be switched off together with the lane keeping system by pressing the  
button for driver assist systems.  
Technical requirements for using Traffic Jam Assist  
The lane keeping system is switched on and active together with adaptive lane guidance (→ Lane  
keeping system (Lane Assist), Operation).  
Adaptive Cruise Control (ACC) is switched on and active (→ ACC, Operation).  
The selector lever is in position D/B or in the Tiptronic gate.  
The system has detected a road lane marking on both the right and left sides of the vehicle.  
The speed is under 60 km/h (35 mph).  
Traffic Jam Assist is not active (indicator lamp for the lane keeping system  
lights up yellow)  
As soon as one of the conditions indicated in Technical requirements for using Traffic Jam Assist  
is no longer fulfilled.  
If one of the conditions for the proper functioning of the lane keeping system is no longer fulfilled  
(→ Lane keeping system (Lane Assist), Introduction/General information).  
If one of the conditions for the proper functioning of the Adaptive Cruise Control (ACC) is no  
longer fulfilled (→ ACC, Limits/System limits).  
Switch off Traffic Jam Assist in the following situations  
Traffic Jam Assist should always be switched off in the following situations due to system  
limitations:  
When a high level of concentration is required by the driver.  
Very sporty driving.  
In poor weather conditions, e.g. snow or heavy rain.  
Poor road conditions.  
Driving through road works.  
In urban areas.  
WARNING  
The intelligent technology of Traffic Jam Assist cannot overcome the physical limits specified, and  
functions only within the limits of the system. Always take care when using Traffic Jam Assist as  
you could otherwise cause accidents or injuries. The system is not a substitute for the full  
concentration of the driver.  
Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and  
traffic conditions.  
Do not use Traffic Jam Assist in urban traffic.  
Do not use Traffic Jam Assist in poor visibility, on steep or winding roads, on slippery road  
surfaces, e.g. on snow, ice, wet roads, loose chippings, or on flooded roads.  
Never use Traffic Jam Assist offroad or on unsurfaced roads. Traffic Jam Assist is designed solely  
for use on surfaced roads.  
Traffic Jam Assist does not react to persons, animals or vehicles crossing or approaching in the  
same lane.  
If the speed reduction achieved by Traffic Jam Assist is insufficient, brake the vehicle  
immediately by depressing the foot brake.  
If the vehicle starts to roll unintentionally after a driver intervention prompt, brake the vehicle  
immediately using the foot brake.  
If a driver intervention prompt appears on the instrument cluster display, take control of the  
vehicle immediately.  
Your hands should always be on the steering wheel so that you can steer at any time. The driver  
is always responsible for staying in the lane.  
The driver must be prepared to take control of the vehicle (by accelerating or braking) at all  
times.  
If Traffic Jam Assist does not function as described in this chapter, do not use the system  
and go to a qualified workshop.  
If there is a fault in the system, visit a qualified workshop and have the system checked.