Driving -> Steering for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Steering  
Information on the steering  
The steering should be locked every time you leave the vehicle to make it more difficult for the  
vehicle to be stolen.  
The steering  
The power steering is not hydraulic. It is an electromechanical system. The advantage of this  
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.  
The electromechanical system reduces energy consumption. A hydraulic system requires  
constant oil pressure in the system, whereas an electromechanical steering system only needs an  
energy supply while steering.  
Electronic steering column lock in vehicles with a starter button  
The steering column is locked electronically in vehicles with a starter button:  
Stop the vehicle and move the selector lever to position P if necessary.  
Switch off the ignition and then open the driver door. The steering column is locked.  
If you do not want the steering column to be locked, first open the driver door and then switch  
off the ignition. The steering column will remain unlocked as long as the vehicle is not locked.  
Mechanical steering column lock  
The steering column is locked mechanically in vehicles with an ignition lock:  
Stop the vehicle and move the selector lever to position P if necessary.  
Remove the vehicle key.  
Turn the steering wheel slightly until the steering lock audibly engages.  
To unlock the steering column:  
Turn the steering wheel slightly to relieve the load on the steering lock mechanism.  
Insert the vehicle key into the ignition lock.  
Hold the steering wheel in this position and turn the ignition on.  
Electromechanical steering  
The power steering provided by the electromechanical steering system automatically adjusts to  
the vehicle speed, steering torque and steering angle. The electromechanical steering functions  
only when the electric drive is activated.  
You will need considerably more strength than normal to steer the vehicle if the power steering  
is reduced or has failed completely.  
Counter steering assistance  
Counter steering assistance provides the driver with power steering in critical driving situations.  
Additional steering power helps the driver when counter steering →  
.
WARNING  
If the power steering is not working, the steering wheel is difficult to turn, which makes it  
difficult to steer the vehicle.  
The power steering only functions when the vehicle's drive system is activated.  
Never allow the vehicle to roll if the electric drive is switched off.  
Never remove the vehicle key from the ignition if the vehicle is in motion. The mechanical  
steering column lock (steering lock) or electronic steering column lock may be activated and  
you will no longer be able to steer the vehicle.  
WARNING  
In conjunction with the ESC, counter steering assistance provides the driver with assistance  
when steering in critical driving situations. The driver must steer the vehicle at all times.  
Counter steering assistance does not steer the vehicle.  
NOTICE  
When the vehicle is towed, the ignition must be switched on to prevent the steering wheel  
from locking, and so that the turn signals, horn, wipers and window washer system can be  
used.  
Troubleshooting  
Fault in steering  
The warning lamp lights up or flashes red.  
If the warning lamp lights up red, the steering may be stiff because the electromechanical  
steering has failed.  
If the warning lamp flashes red, it is not possible to unlock the steering column.  
Do not continue driving! Seek expert assistance.  
The vehicle should not be towed away on its own four wheels.  
Fault in steering  
The indicator lamp lights up or flashes yellow.  
If the indicator lamp lights up continuously, start the engine again and drive a short distance  
slowly. If the indicator lamp remains lit, go to a qualified workshop.  
The indicator lamp flashes:  
Turn the steering wheel to and fro.  
Switch the ignition off and then on again.  
Observe the messages on the instrument cluster display.  
Do not continue your journey if the indicator lamp still flashes after the ignition is switched  
on. Seek expert assistance.