Wheels and tyres -> Changing a wheel for Your Volkswagen E Golf 4 Door Second Generation (2017-2020)

Changing a wheel  
Introduction to the topic  
Some models are delivered from the factory without a jack or box spanner. If this is the case,  
wheels should be changed by a qualified workshop.  
The jack supplied with the vehicle is only designed for changing a wheel when one vehicle tyre is  
damaged and has to be replaced. If both tyres on one side of the vehicle, both tyres on one axle,  
or all tyres are damaged, seek expert assistance.  
WARNING  
Changing a wheel can be dangerous, especially when carried out at the side of a road. Please  
note the following steps in order to reduce the risk of serious injuries:  
Stop the vehicle as soon as possible and when safe to do so. Park the vehicle at a safe  
distance from moving traffic in order to carry out the wheel change.  
All passengers and children in particular must be at a safe distance and away from the area  
of work during the wheel change.  
Switch on the hazard warning lights to warn other road users.  
Check that the surface the vehicle is parked on is level and firm. If necessary, use a large,  
strong board or similar support for the jack.  
Only change the wheel yourself when you feel confident with carrying out the procedure. If  
not, seek expert assistance.  
Always use suitable and undamaged tools to change the wheel.  
Always switch off the electric drive via the ignition, switch on the electronic parking brake  
and move the selector lever to the P position to reduce the risk of the vehicle moving  
accidentally.  
The wheel bolt tightening torque should be checked with a correctly functioning torque  
wrench immediately after changing a wheel.  
In the case of vehicles with a Tyre Pressure Loss Indicator, the system must be re-  
synchronised immediately after a wheel change (→ Tyre Pressure Loss Indicator, Function).  
Preparations for changing a wheel  
Checklist  
The following actions must always be carried out in the given order in preparation for changing  
the wheel →  
:
1. If your vehicle has a flat tyre, park the vehicle on a firm and level surface at a safe distance  
from moving traffic.  
2. Switch on the electronic parking brake.  
3. Move the selector lever to position P.  
4. Switch off the electric drive and remove the vehicle key from the ignition lock.  
5. Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from moving  
traffic.  
6. Switch on the hazard warning lights and set up the warning triangle (→ In an emergency,  
General safety). Observe any legal requirements.  
7. Chock the wheel opposite the wheel being worked on with a stone or a similar object.  
8. Remove any items of luggage from the luggage compartment.  
9. Remove the vehicle toolkit from the luggage compartment.  
0. Remove the hubcaps (→ Hubcaps, Description).  
WARNING  
Ignoring any of the items on this important safety checklist can lead to accidents and severe  
injuries.  
Always follow the instructions in the checklist and observe the general safety procedures.  
Wheel bolts  
Fig. 1 Changing a wheel: loosening the wheel bolts.  
Fig. 2 Changing a wheel: tyre valve 1 and locations of the anti-theft wheel bolt 2 or 3 .  
Use a suitable box spanner to loosen the wheel bolts.  
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the jack.  
If a wheel bolt is very tight, you may be able to loosen it by pushing down the end of the box  
spanner carefully with your foot. Hold on to the vehicle for support and ensure that you have a  
secure footing.  
Loosening wheel bolts  
Fit the box spanner over the wheel bolt as far as it will go Fig. 1 .  
Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise →  
.
Loosening the anti-theft wheel bolt  
Take the adapter for the anti-theft wheel bolt out of the vehicle toolkit.  
Insert the adapter into the anti-theft wheel bolt as far as it will go.  
Push the box spanner onto the adapter as far as it will go.  
Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise →  
.
Screwing in the anti-theft wheel bolt (wheel cover)  
On wheels with a wheel cover, the anti-theft wheel bolt must be screwed in at position Fig. 2  
2
or 3 according to the position of the tyre valve 1 . The wheel cover can otherwise not be  
fitted.  
Tightening torque for wheel bolts  
Specified tightening torque for wheel bolts for steel or alloy wheel rims:  
120 Nm.  
If the wheel bolts are corroded and stiff, they must be renewed and the wheel hub threads  
cleaned before the tightening torque is checked.  
Never grease or oil the wheel bolts or the threads of the wheel hubs.  
Have the tightening torque checked with a properly functioning torque wrench immediately after  
changing a wheel.  
WARNING  
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause accidents,  
serious injury, and loss of control of the vehicle.  
The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease, and  
turn easily.  
Always use the box spanner placed in the vehicle at the factory to loosen and tighten the  
wheel bolts.  
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the  
jack.  
Never grease or oil the wheel bolts or the threads of the wheel hubs. This could cause them  
to loosen while the vehicle is in motion, even if the required torque setting is used.  
Never loosen the bolts on wheel rims with bolted-on rings.  
If the tightening torque of the wheel bolts is too low, the wheel bolts and rims can loosen  
while the vehicle is in motion. The wheel bolts and the threads could be damaged if the  
tightening torque is too high. Check the tightening torque regularly using a torque wrench.  
WARNING  
The wrong wheel bolts can loosen while the vehicle is in motion and cause accidents, serious  
injury, and loss of control of the vehicle.  
Only use wheel bolts that belong to the respective wheel rim.  
Never use different wheel bolts.  
On vehicles with two-piece wheel bolts: use only two-piece wheel bolts.  
Lifting the vehicle with the jack  
Fig. 1 Jacking points.  
Fig. 2 Jack applied at the rear left-hand side of the vehicle.  
The jack may be positioned only at the reinforcements on the underbody, which are located  
behind the markings on the body Fig. 1 . Always use the jacking point closest to the wheel you  
are working on →  
.
Checklist  
For your own safety, carry out the following points in the specified order →  
1. Choose a firm and level surface suitable for lifting the vehicle.  
:
2. Switch off the electric drive. Move the selector lever to position P and switch on the  
electronic parking brake.  
3. Chock the wheel diagonally opposite using collapsible chocks or other suitable objects.  
4. Loosen the wheel bolts (→ Wheel bolts, Fitting).  
5. Find the jacking point under the vehicle Fig. 1 which is closest to the wheel that is being  
changed.  
6. Insert the hand crank into the opening on the jack (depending on equipment).  
7. Crank up the jack until it just fits under the jacking point of the vehicle.  
8. Ensure that the entire surface of the foot of the jack is resting securely on the ground, and  
that the foot of the jack is positioned fully underneath the point of application Fig. 2  
and  
.
9. Position the jack and simultaneously continue to crank the claw up until it is in position  
around the vertical rib underneath the vehicle Fig. 2 .  
0. Crank the jack further until the wheel is just clear of the ground.  
WARNING  
Incorrect use of the vehicle jack can cause the vehicle to slip off the jack, which can lead to  
severe injuries. Please note the following to help reduce the risk of injuries:  
Never fit the vehicle jack on the high-voltage battery.  
Only use vehicle jacks that have been approved by Volkswagen for your vehicle type. Other  
vehicle jacks could slip out of position – this includes vehicle jacks supplied with other  
Volkswagen models.  
The ground must be firm and level. Soft ground or surfaces at an incline under the vehicle  
jack may cause the vehicle to slip off the jack. If necessary, use a large, strong board or  
similar support for the jack.  
On a hard, slippery surface (such as tiles), use a rubber mat or similar to prevent the vehicle  
jack from slipping.  
Apply the jack only at the points described. The vehicle jack claw must grip the vertical rib  
under the side member securely Fig. 2 .  
Never place any part of your body (e.g. an arm or leg) underneath a vehicle which is only  
supported by the jack.  
If you have to work underneath the vehicle, use suitable stands to provide extra support for  
the vehicle.  
Never lift the vehicle when the electric drive is switched on or if the vehicle is tilted to the  
side or on a gradient.  
Never switch on the electric drive when the vehicle is raised on a vehicle jack.  
WARNING  
Ignoring any of the items on this important safety checklist can lead to accidents and severe  
injuries.  
Always follow the instructions in the checklist and observe the general safety procedures.  
Changing a wheel  
Fig. 1 Changing a wheel: removing the wheel bolts with the screwdriver handle.  
Removing the wheel  
Observe the checklist (→ Changing a wheel, Prerequisite).  
Loosen the wheel bolts (→ Wheel bolts, Fitting).  
Jack up the vehicle (→ Raising the vehicle with a jack, Operation).  
Using the hexagon socket in the screwdriver handle Fig. 1 , completely unscrew the  
loosened wheel bolts and place them on a clean surface.  
Remove the wheel.  
Fitting a wheel  
Note the tyre direction of rotation (→ Tyre lettering and tyre type, Standards/Directives).  
Put the wheel in place.  
Screw in the anti-theft wheel bolt using the adapter at position Fig. 2 2 or 3 and  
tighten it slightly in a clockwise direction.  
Screw in all the other wheel bolts in clockwise direction and tighten them slightly.  
Lower the vehicle with the jack.  
Use the box spanner to tighten all the wheel bolts securely in a clockwise direction . Do  
not tighten the bolts in clockwise or anticlockwise sequence. Tighten them in diagonal  
sequence.  
Fit the caps, wheel centre trim or wheel cover (→ Hubcaps, Description).  
After changing a wheel  
Clean the tools and place them back in the foam rubber holder in the luggage compartment.  
Stow the changed wheel securely in the luggage compartment.  
Have the tightening torque of the wheel bolts checked immediately (→ Wheel bolts, Fitting).  
The damaged wheel should be replaced as soon as possible.  
WARNING  
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,  
cause accidents and serious injuries.  
Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and  
grease. The wheel bolts must be easy to turn and be tightened to the specified torque.  
The hexagon socket in the screwdriver handle should be used only for turning wheel bolts  
and not for loosening or tightening them.  
After changing a wheel, the indicator lamp for the tyre monitoring system may indicate a  
fault in the system (→ Tyre Pressure Loss Indicator, FAQ) (→ Tyre Pressure Monitoring  
System, FAQ).