2008-2017 Volkswagen Golf 4 Door Volkswagen Car-Net -> Application software (?apps?) User Manual
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Volkswagen Car-Net -> Application software (?apps?) for Your Volkswagen Golf 4 Door Sixth Generation (2008-2017)

WARNING  
Refer to your vehicle's warning and indicator lights for the most current diagnostic infor-  
mation. Always consult this manual for maintenance guidelines. Failure to heed warning  
lights and instrument cluster text messages can cause the vehicle to break down in traffic  
and result in a collision and serious personal injury.  
Never ignore warning lights or text WARNINGS.  
Always stop the vehicle as soon as it is safe to do so.  
Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-  
lytic converter and exhaust system can come into contact with flammable materials under the  
vehicle, such as dry grass, brush, spilled fuel, etc.  
A broken down vehicle presents a high accident risk for itself and others. Switch on  
emergency flashers and set up a warning triangle to warn oncoming traffic.  
information and instructions about Volkswagen Car-Net services.  
Please regularly visit the website to learn about changes to services and new features.  
Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded  
without any further notice.  
Applicable only in the United States  
Application software (“apps”)  
Please first read and note the introductory information and heed the WARNINGS  
Many mobile devices are equipped to load application software (“apps”) into the device. Apps can  
make it possible to display additional information on the factory-installed Radio or Navigation system  
or activate, control or deactivate specific vehicle features.  
Application software, its usage and the wireless connection required to use application software may  
be billable services. Apps may be provided by third parties. Therefore you should refer to the terms of  
use and privacy statements associated with the apps for information about how the apps collect, use  
and share information about you, your vehicle or your mobile device.  
The application software provided may be designed to be used for a variety of purposes and be spe-  
cific to your vehicle and country  
. The content, range of software provided and application soft-  
ware provider can vary. Some application software is also subject to the availability of services provid-  
ed by third parties. In order for some application software to work, wireless service reception must be  
strong enough to handle the data exchange involved (text and data rates apply).  
Application software descriptions may be provided by the service provider.  
Due to the multitude of mobile devices and fast pace of software development, the application soft-  
ware provided may not run on all mobile devices and their operating systems. This may even apply for  
the same model of a mobile device. For example, application software may run on version 2 of the  
device's operating system but not on version 3.  
Application software can be modified, discontinued, deactivated, reactivated or expanded without any  
further notice.  
In order for some application software to work, the wireless or cable connection between the factory-  
installed Radio or Navigation system and a compatible, functioning mobile device must be strong  
enough and uninterrupted.  
NOTICE  
Volkswagen is not responsible for vehicle damage caused by inferior-quality or malicious  
application software, poorly programmed application software, insufficient wireless service  
reception, data loss during transmission or misuse of mobile devices.  
Applicable only in the United States  
3-button module  
Fig. 16 In the roof console: 3-button module to access Volkswagen Car-Net service operators.  
Please first read and note the introductory information and heed the WARNINGS  
The buttons in the 3-button module provide access to several Volkswagen Car-Net features and  
pressing a button will initiate a connection to the Volkswagen Car-Net Response Center. Calls may be  
monitored or recorded. In general, the Volkswagen Car-Net Customer Specialist will end the call.  
Function  
fig. 16  
Press and hold for longer than 2 seconds: Connects to the Volkswagen  
Car-Net Response Center and a Volkswagen Car-Net Customer Specialist.  
Press again: End the call.  
Press and hold for longer than 2 seconds: Assistance in the event of a  
breakdown by connecting to the Volkswagen Roadside Provider.  
Press again: End the call.  
Press and hold for longer than 2 seconds: Activate emergency call.  
Press again: End the call.  
LED light in the 3-button module  
The LED light in the 3-button module will be green during the trial period and whenever you have an  
active subscription. The LED light will go off if the trial period is over and the customer has not sub-  
scribed to the Volkswagen Car-Net Services. The LED light will be red only during a VW Car-Net  
hardware malfunction or fault.  

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