Get Volkswagen Car-Net -> Features Guide for Volkswagen Golf 4 Door Sixth Generation (2008-2017)

WARNING

Vehicle health reports do not replace the information provided by the vehicle warning and

indicator lights. Failure to heed warning lights and instrument cluster text messages can

cause the vehicle to break down in traffic and result in a collision and serious personal injury.

ꢀ

Never ignore warning lights or text WARNINGS.

Always stop the vehicle as soon as it is safe to do so.

Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-

lytic converter and exhaust system can come into contact with flammable materials under the

vehicle, such as dry grass, brush, spilled fuel, etc.

ꢀ

A broken down vehicle presents a high accident risk for itself and others. Switch on

emergency flashers and set up a warning triangle to warn oncoming traffic.

Before opening the engine hood, always switch off the engine and let the engine cool

down.

ꢀ

ꢀ Always be very careful when working in the engine compartment, which is a potentially

dangerous area in any motor vehicle and can cause serious personal injury.

NOTICE

Failure to heed warning lights or text WARNINGS can result in vehicle damage.

Volkswagen collects, processes, transmits, uses and shares information about you and your

vehicle in accordance with the Volkswagen Car-Net Terms of Service and Privacy Policy. See the

Volkswagen Car-Net Terms of Service and Privacy Policy at http://www.vw.com/carnet for more de-

tails.

Volkswagen Car-Net services use a system based on a wireless communication network. If all

technical and other conditions are met and Volkswagen Car-Net still does not work properly, please try

using the service again later.

Applicable only in the United States

Features

ꢀ Please first read and note the introductory information and heed the WARNINGS

The following listed features are available after Volkswagen Car-Net registration either through the 3-

button module ⇒ 3-button module, a mobile device ⇒ Application software (“apps”), the Volkswagen

Car-Net website (http://www.vw.com/carnet) or by contacting the Volkswagen Car-Net Response

Center at 1-877-820-2290. They are divided into 4 categories: Safe & Secure, Family Guardian, Re-

mote Vehicle Access and Diagnostics & Maintenance Services. Always refer to the Volkswagen Car-

Net website for the most up-to-date information regarding Volkswagen Car-Net services.

Safe & Secure:

Feature

Description

Safe & Secure:

Feature

Description

Automatic Crash Notification is initiated in the event of airbag deployment or

rollover. When the feature is activated the Volkswagen Car-Net Response

Center is notified of your location and contacts your vehicle to determine the

risk of injury and to dispatch help. Help is dispatched even if the Volkswagen

Car-Net Response Center does not connect to the vehicle's occupants. Auto-

matic Crash Notification may be engaged for up to 6 months without activating

a trial or paid subscription.

Automatic Crash

Notification (ACN)

In the case of an emergency, press the button in the 3-button module: The

Manual Emergency

Call

Volkswagen Car-Net device initiates a connection to the Volkswagen Car-Net

Response Center. The location of the vehicle and customer data for identifica-

tion is sent at the same time.

Press the ꢀ button in the 3-button module: The vehicle will connect directly

to the Volkswagen Roadside Assistance Call Center. The vehicle’s location is

also transmitted in order to more quickly provide assistance.

Roadside

Assistance

Stolen Vehicle

Location Assis-

tance

For use by law

enforcement au-

thorities only. See

After you have reported your vehicle as stolen to law enforcement, you may

provide the case information to the Volkswagen Car-Net Response Center.

Once the information has been verified, the VW Car-Net Customer Specialist

will be able to provide law enforcement with vehicle location data sent by the

www.vw.com/carnet

for details.

Family Guardian:

Feature

Description

By logging on to your Volkswagen Car-Net account, you can designate an area

on a map as a “virtual fence.” The vehicle owner can then choose notification

channels (text message or email) for receiving alerts when the vehicle crosses

the defined boundary (texts and data rates apply).

Boundary Alert

Speed Alert

Volkswagen Car-Net can be configured to inform the vehicle owner whenever

the vehicle exceeds a speed set by the owner. The owner can select to be

informed through multiple channels, including text messages and email (text

and data rates apply).

Remote Vehicle Access:

Feature

Description

Remote Vehicle Access:

Feature

Description

You can send a request to unlock the vehicle doors through your Volkswagen

Car-Net iPhone^®or Android^®app, the Volkswagen Car-Net website or by call-

ing the Volkswagen Car-Net Response Center (text and data rates apply). If

none of the vehicle doors are opened within about 30 seconds, the car will lock

again.

Remote Door

Unlock

You can send a honk and flash signal to the car using the Volkswagen Car-Net

Remote Honk and website or the VW Car-Net iPhone^®or Android^®app (text and data rates apply).

Flash

The car will honk the horn and blink the headlights and emergency flashers for

up to 10 seconds.

Last Parked

Location

You can locate your last parked location using your Volkswagen Car-Net iPh-

one^®or Android^®app (text and data rates apply).

Destinations

Only applicable for Points of Interest (POIs) or other destinations can be imported remotely into the

vehicles equipped factory-installed navigation system (if equipped) from a computer or the

with a factory-

installed naviga-

tion system.

Volkswagen Car-Net iPhone^®or Android^®app (text and data rates apply).

These destinations can be called up and used by the navigation system.

Destination Down-

load

Press the button in the 3-button module: The vehicle will connect directly to

Only applicable for

vehicles equipped

with a factory-

installed naviga-

tion system.

the Volkswagen Car-Net Response Center where a Volkswagen Car-Net Cus-

tomer Specialist will assist with destinations. The address of a dealer’s location

can also be sent by the Customer Specialist to your factory-installed navigation

system (if equipped).

Current information about the vehicle can be viewed through a computer or

your Volkswagen Car-Net iPhone^®or Android^®app (text and data rates apply).

You can find out if the doors, luggage compartment and engine hood are open

or closed, whether the car lights are on or off, the level of fuel in the tank, when

the vehicle needs to be serviced next and more.

Remote Status

Check

Diagnostics & Maintenance:

Feature

Description

Press the button in the 3-button module: The vehicle will initiate a call to the

Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer

Specialist will connect you with an authorized Volkswagen dealer to schedule

your service appointment. The address of the dealer’s location can also be sent

by the Customer Specialist to your factory-installed navigation system (if

equipped).

Dealer Scheduling

View a vehicle health report to proactively manage maintenance and other

services and to receive up-to-date diagnostics in a monthly email report or by

immediate request.

Vehicle Health

Report

WARNING

Refer to your vehicle's warning and indicator lights for the most current diagnostic infor-

mation. Always consult this manual for maintenance guidelines. Failure to heed warning

lights and instrument cluster text messages can cause the vehicle to break down in traffic

and result in a collision and serious personal injury.

ꢀ

Never ignore warning lights or text WARNINGS.

Always stop the vehicle as soon as it is safe to do so.

Park the vehicle at a safe distance from moving traffic and where no part of the hot cata-

lytic converter and exhaust system can come into contact with flammable materials under the

vehicle, such as dry grass, brush, spilled fuel, etc.

ꢀ A broken down vehicle presents a high accident risk for itself and others. Switch on

emergency flashers and set up a warning triangle to warn oncoming traffic.

The Volkswagen Car-Net website (http:// www.vw.com/carnet) contains the most up-to-date

information and instructions about Volkswagen Car-Net services.

ꢀ

Please regularly visit the website to learn about changes to services and new features.

Volkswagen Car-Net features can be modified, discontinued, deactivated, reactivated or expanded

without any further notice.

Applicable only in the United States

Application software (“apps”)

ꢀ Please first read and note the introductory information and heed the WARNINGS

Many mobile devices are equipped to load application software (“apps”) into the device. Apps can

make it possible to display additional information on the factory-installed Radio or Navigation system

or activate, control or deactivate specific vehicle features.

Application software, its usage and the wireless connection required to use application software may

be billable services. Apps may be provided by third parties. Therefore you should refer to the terms of

use and privacy statements associated with the apps for information about how the apps collect, use

and share information about you, your vehicle or your mobile device.

The application software provided may be designed to be used for a variety of purposes and be spe-

cific to your vehicle and country ⇒

. The content, range of software provided and application soft-

ware provider can vary. Some application software is also subject to the availability of services provid-

ed by third parties. In order for some application software to work, wireless service reception must be

strong enough to handle the data exchange involved (text and data rates apply).

Application software descriptions may be provided by the service provider.

Due to the multitude of mobile devices and fast pace of software development, the application soft-

ware provided may not run on all mobile devices and their operating systems. This may even apply for

the same model of a mobile device. For example, application software may run on version 2 of the

device's operating system but not on version 3.

Application software can be modified, discontinued, deactivated, reactivated or expanded without any

further notice.

In order for some application software to work, the wireless or cable connection between the factory-

installed Radio or Navigation system and a compatible, functioning mobile device must be strong

enough and uninterrupted.

Volkswagen Car-Net -> Features for Your Volkswagen Golf 4 Door Sixth Generation (2008-2017)

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