2017-2020 Volkswagen Golf 4 Door Driving -> Steering User Manual
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Driving -> Steering for Your Volkswagen Golf 4 Door Seventh Generation (2017-2020)

Steering  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Warning and indicator lightsꢀ  
Steering system informationꢀ  
Your vehicle is equipped with an electromechanical power steering system. The power steering works only when the engine is running.  
The electromechanical power steering system automatically adjusts to driving speed, steering torque, and the steering angle of the wheels. It delivers extra steering  
force only when you are actually turning the wheels.  
In vehicles with Driving Mode Selection, the selected driving mode can affect the steering behavior Driving Mode Selectionꢀ.  
WARNING  
Turning the steering wheel is very hard when the power steering system is not working. This makes it harder to steer and control the vehicle.  
Power steering works only when the engine is running.  
Never let the vehicle coast with the engine switched off.  
Never remove the key from the ignition switch or turn off the ignition with the starter button while the vehicle is moving or rolling to a stop. The electronic  
steering column could suddenly lock, you would not be able to steer, and you could lose control of the vehicle, crash, and seriously injure yourself and  
others.  
Warning and indicator lights  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Lights up  
Possible cause  
Proper response  
Stop!  
Power steering malfunction.  
Have the power steering system checked immediately by an authorized  
Volkswagen dealer or an authorized Volkswagen Service Facility.  
Stop, restart the engine, and drive a short distance. If the yellow warning  
light does not come on again, you do not need to have the steering system  
checked.  
Power steering assist is reduced.  
Otherwise, have the steering checked immediately by an authorized  
Volkswagen dealer or an authorized Volkswagen Service Facility.  
Vehicle battery was disconnected and has been reconnected.  
Possible cause  
Drive a short distance at about 10–12 mph (15–20 km/h).  
Flashes  
Proper response  
Stop!  
Electronic steering column lock malfunction.  
The ignition cannot be switched on. The vehicle must not be towed! Get  
professional assistance.  
Steering system stiff.  
Turn the steering wheel back and forth.  
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Flashes  
Possible cause  
Proper response  
Switch the ignition off and then switch it on again. Heed any messages  
shown in the instrument cluster display, if applicable.  
On vehicles with Keyless Access Starting the engineꢀ, press the starter  
Steering column not locked/unlocked.  
button briefly twice in a row without depressing the brake or clutch pedal.  
Do not drive any farther if the steering column remains locked after you  
switch on the ignition. Contact your authorized Volkswagen dealer or an  
authorized Volkswagen Service Facility for assistance.  
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.  
WARNING  
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal  
injury.  
Never ignore warning lights or text WARNINGS.  
Always stop the vehicle as soon as it is safe to do so.  
Whenever stalled or stopped for repair, move the vehicle a safe distance off the road, turn on the emergency flashers, switch off the engine, and use other  
warning devices to warn approaching traffic.  
Park the vehicle where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as  
dry grass, brush, spilled fuel, etc.  
NOTE  
Failure to heed warning lights or text WARNINGS can result in vehicle damage.  
Steering system information  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
To help prevent vehicle theft, you should always make sure the steering column is locked before leaving the vehicle.  
Mechanical steering column lock (vehicles without Keyless Access)  
The steering column is locked if the vehicle is stationary and the vehicle key is removed from the ignition switch. Turn the steering wheel slightly until the steering  
column lock clicks into place.  
To disengage the steering column lock, insert the vehicle key into the ignition switch. Turn the steering wheel slightly to take pressure off the steering column lock.  
Hold the steering wheel in this position and turn the ignition switch.  
Electronic steering column lock (vehicles with Keyless Access)  
The steering column is locked if the driver door is opened with the ignition switched off. The vehicle must be standing still and the transmission must be in Park (P  
on an automatic transmission vehicle.  
If the driver door is opened before the ignition is switched off, the electronic steering column lock is activated only after the vehicle has been locked with the vehicle  
key or via the sensor in the door handle.  
Power steering  
Power steering automatically adjusts to driving speed, steering torque, and the steering angle of the wheels. Power steering works only when the engine is running  
If power steering is reduced or lost completely, it will be much harder to steer and control the vehicle.  
Counter-steering assistance  
Counter-steering assistance is part of Electronic Stability Control (ESC). This feature makes it easier for the driver to control the vehicle in difficult situations. For  
example, if you have to brake hard on a surface that provides uneven traction, the vehicle could pull to the right or left. ESC detects this situation and helps the  
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driver counter-steer with additional steering power ꢀ.  
Progressive steering (Golf GTI, Golf R only)  
Your vehicle may be equipped with progressive steering, which can adjust the force of the steering movement in a driving situation. Progressive steering only works  
when the engine is running.  
In city traffic, less steering input is required when parking, maneuvering, or turning sharply.  
When driving on country roads or highways, the progressive steering provides a more sporty, direct steering response and a more dynamic feel.  
WARNING  
The counter-steering assistance in ESC can do no more than help the driver steer in difficult situations. The driver must still control the vehicle. The vehicle  
does not steer by itself with this feature!  
NOTE  
If the ignition is off, the steering column lock will engage and the vehicle cannot be steered. For this reason, you must leave the ignition on when going  
through an automatic car wash, for example, so that the wheels will still steer.  
Driving Mode Selection  
Introduction to the subject  
In this chapter you will find information on the following subjects:  
Indicator lightꢀ  
Function and operationꢀ  
Adjusting the Custom driving modeꢀ  
Your vehicle may be equipped with the Driving Mode Selection feature.  
WARNING  
Driving on today's roads demands the full attention of the driver at all times. Driver distraction causes accidents, collisions and serious personal injury!  
Never let yourself be distracted when selecting a driving mode or using the Infotainment system.  
Always drive attentively and responsibly. Use the Driving Mode Selection feature and the Infotainment system only if road, traffic, and weather conditions  
permit and you will not be distracted from your driving.  
Certain settings can be saved in the personalized user profiles Personalized user profilesꢀ.  
Indicator light  
Read and follow the introductory information and safety information first Introduction to the subjectꢀ  
Lights up  
Possible cause ⇒  
Adaptive chassis control DCC system malfunction (if equipped). a)  
Have the system checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.  
WARNING  
Failure to heed warning and indicator lights and instrument cluster text messages can result in a collision and serious personal injury.  
Never ignore warning and indicator lights or text WARNINGS.  
Always heed warning and indicator lights and take action where necessary.  
NOTE  
Failure to heed warning and indicator lights or text WARNINGS can result in vehicle damage.  
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