Get Connectivity -> Wi-Fi Guide for Volkswagen ID.5 SUV First Generation (2021-2025)

3. Open the list of available Bluetooth devices on the mobile telephone and select the Bluetooth device name of the Infotainment

system. With the factory settings, the Bluetooth® device name of the Infotainment system is “my VW” and the last four digits of

the VIN.

4. Observe the messages on the mobile telephone and Infotainment system and confirm as necessary.

If pairing was successful, the data of the mobile telephone will be stored in the user profile.

5. Optional: confirm message for data transfer on the mobile telephone.

As a general rule, it is only necessary to pair a mobile telephone once. The mobile telephone connection to the Infotainment

system via Bluetooth can be restored at any time without having to pair the mobile telephone again.

The extent to which the Infotainment system can be used to control the mobile telephone connected via Bluetooth depends

on the respective mobile device.

You can find more detailed information on using a mobile device via a Bluetooth connection in this owner’s manual .

Always switch off the warning and service tones on a connected mobile telephone, e.g. key tones, to prevent interference

noise and malfunctions.

There are two options available to you for using internet in the vehicle: via the hotspot of a mobile device (e.g. mobile telephone) or,

depending on country and the vehicle equipment, via the vehicle’s eSIM (→ Wi-Fi).

If the eSIM is used, you must purchase data plans via the web shop of Volkswagen’s external mobile communications partner. However,

you do not need any data plans of the external mobile communications partner in order to use the mobile online services of

Volkswagen AG. This requires a contract for use of the mobile online services, which may be subject to a charge.

Independently of how you establish the internet connection, whether via the hotspot of a mobile device or via the vehicle’s eSIM, you

can use the Infotainment system as a Wi-Fi® hotspot for eight further mobile devices (→ Wi-Fi). This function is dependent on the

equipment level and is not available in all vehicles.

Using the internet via the eSIM in the vehicle

In order to use an internet connection via vehicle’s the eSIM, you must purchase data plans via the web shop of Volkswagen’s external

mobile communications partner.

The possibility of using an internet connection via the vehicle’s eSIM depends on the vehicle equipment and country.

Using an internet connection via a mobile device

Depending on your mobile telephone tariff, additional costs such as roaming charges may be charged for loading and using

online data packages, especially if you use these services abroad. Due to the potentially high volume of data in use,

Volkswagen recommends using a mobile device tariff which includes a data flat rate. For more information contact your

mobile telephone provider.

1. Activate tethering / Wi-Fi® hotspot on the mobile device, refer to the manufacturer’s operating instructions.

2. In the app overview, tap

Wi-Fi Wi-Fi: Search for Wi-Fi.

The Infotainment system searches for Wi-Fi hotspots nearby. The search process may take a few seconds. The search for

available networks is started and continues until Search for Wi-Fi is deactivated again.

3. Select the Wi-Fi network of the desired mobile device.

4. Enter the network key of the mobile device on the Infotainment system and confirm.

The Wi-Fi connection between the mobile device and Infotainment system is now set up. Further inputs may be required on the

mobile device to complete the connection.

Due to the large number of possible mobile devices, it is not possible to guarantee fault-free operation of all functions.

The availability of the function for using the Infotainment system as a Wi-Fi hotspot is country-dependent and may vary.

The Wi-Fi connection can be set up only to protected Wi-Fi networks that support the WPA2 or WPA3 standard. Older

encryption methods and open networks are not supported.

Depending on the vehicle equipment, the Infotainment system can be used as a Wi-Fi hotspot for internet access of up to eight mobile

devices (e.g. tablet).

An internet connection is necessary in order to use the Infotainment system as a Wi-Fi hotspot. This can be set up via the eSIM in the

vehicle or via the hotspot of a mobile device, for example (→ Wi-Fi).

The types of internet connections possible are dependent on the country and the Infotainment system used.

Setting up a Wi-Fi hotspot

Inputs are necessary both on the Infotainment system and on the mobile device.

1. In the app overview of the Infotainment system, tap

Wi-Fi Infotainment system as hotspot.

2. Tap Use as hotspot and activate.

3. Find the network name displayed on the Infotainment system on the mobile device.

4. Enter the password displayed on the Infotainment system on the mobile device and confirm.

The Wi-Fi connection between the mobile device and Infotainment system is now set up. Further inputs may be required on the

mobile device to complete the connection.

5. Optional: repeat the procedure to connect further mobile devices.

The network name and the network key are generated automatically. You can then change the network name and the network

key.

Deactivating a Wi-Fi hotspot

1. In the app overview of the Infotainment system, tap

Wi-Fi Infotainment system as hotspot.

2. Tap Use as hotspot and deactivate.

Quick connection with the Infotainment system

The quick connection function makes it possible to easily and quickly set up a Wi-Fi® connection with encryption by scanning a QR

code®.

Prerequisites

A suitable application for scanning QR codes® is installed on the mobile device.

1. In the app overview, tap

Wi-Fi Quick connection to Infotainment system.

2. Scan the QR code® on the Infotainment system with the mobile device.

The Wi-Fi connection is set up. Further inputs may be required on the mobile device to complete the connection.

The technical specifications of the internet connections in the vehicle that are described here depend on the vehicle equipment and are

available only in some countries.

—Internet connection via mobile device hotspot or via the eSIM.

—Wi-Fi in accordance with IEEE 802.11 a/b/g/n/ac.

—Transfer in 2.4 GHz and 5 GHz.

—Three Wi-Fi modes simultaneously:

—Tethering (2.4 GHz or 5 GHz).

—2.4 GHz access point.

—5 GHz access point.

—Wi-Fi aerial.

—One multiband aerial each for 2.4 GHz and 5 GHz.

—Wi-Fi hotspot for up to eight mobile devices simultaneously.

—Apple CarPlay™ via Wi-Fi.

—Android Auto via Wi-Fi.

—Simplified pairing process via QR code®.

As default, the Wi-Fi connection is encrypted using WPA2 encryption for security reasons. Volkswagen recommends always

using WPA2 encryption. Observe country-specific requirements.

Connectivity -> Wi-Fi for Your Volkswagen ID.5 SUV First Generation (2021-2025)

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