Viewing functions
Before reactivating the vehicle’s drive system, read the notification in the Infotainment system about completed activation.
Observe the instructions if activation was not successful.
Prerequisites
A suitable Infotainment system is installed in the vehicle.
The hardware in the vehicle is compatible and offers the required performance.
A valid contract for use of the services exists between you and Volkswagen.
The vehicle is assigned to your user account.
You have the “primary user” role for the vehicle (→ Manage users).
Sufficient mobile reception is available at the current location of the vehicle.
The electrical system in the vehicle is ready for use.
The vehicle battery has a sufficient charge level.
The 12-volt vehicle battery is appropriately charged.
The factory-fitted control unit with integrated eSIM card is present.
1. Tap HOME
Upgrades.
All available functions for the vehicle can also be viewed in the In-Car Shop in the Infotainment system.
Viewing functions
The activated functions for the vehicle are displayed in the Upgrades menu.
Activating functions
Do not drive the vehicle during activation.
All features on demand for the vehicle are displayed in the In-Car Shop of the Infotainment system.
The primary user can activate the existing functions for the vehicle in the In-Car Shop or in the Volkswagen We Connect Go shop.
1. To open the In-Car Shop of the Infotainment system, tap HOME
.
2. Tap the function in the In-Car Shop and follow the instructions in the Infotainment system.
Follow the instructions in the Infotainment system during and after activation.
After successful activation, some functions require you to park the vehicle for about 10 minutes.
1. Deactivate the vehicle’s drive system and switch on the electronic parking brake.
2. Close the bonnet, boot lid, all windows and all doors.
3. Switch off the stationary air conditioning.
4. Switch off the light.
5. End route guidance of the navigation system.
6. Make sure that all vehicle occupants get out and that no animals are left behind in the vehicle.
7. Take all vehicle keys with you and get out of the vehicle.
8. Lock the vehicle and remove the vehicle keys from the detection range of the vehicle.
9. Do not charge the vehicle.
10. Do not use the app.
If you have the “primary user” role for the vehicle (→ Manage users), you can also view activated functions in the app.
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