—The view of the radar sensor is impaired by add-on parts, number plate holders with trim frames or stickers. Keep
the area around the radar sensor free (→ Accessories and replacement parts).
—The radar sensor has been displaced or damaged, e.g. due to damage to the front of the vehicle. Check whether
damage is visible (→ Accessories and replacement parts).
—Fault or malfunction. Deactivate and reactivate the vehicle’s drive system.
—Paint work or structural modifications were carried out on the front of the vehicle (→ Repairs and technical
modifications).
—If the problem persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen
dealership.
The ACC does not function as expected
—The radar sensor is dirty. Clean the radar sensor (→ Vehicle care).
—The ultrasound sensors are dirty, covered or damaged. Clean the ultrasound sensors (→ Vehicle care).
Keep the area around the ultrasound sensors clear and check whether there is any visible damage (→ Accessories
and replacement parts).
—The system limits have been exceeded (→ Adaptive Cruise Control (ACC)).
—The brakes have overheated, control was cancelled automatically. Allow the brakes to cool down and check their
functionality again.
—If the problem persists, go to a correspondingly qualified workshop. Volkswagen recommends using a Volkswagen
dealership.
Depending on the malfunction, additional information may be displayed in the vehicle status (→ Vehicle
settings menu).
Control cannot be started
Make sure that the following conditions are met:
—The brake lights on the vehicle are working.
—The brake lights on the electrically connected trailer are in working order.
—ESC
is not performing a control intervention.
—The brake pedal is not depressed.
Unusual noises during automatic braking
This is normal and is not a fault.
Introduction to the topic
The predictive cruise control adapts the vehicle speed to detected speed limits and the course of the road ahead,
e.g. bends, junctions, roundabouts.
The predictive cruise control is an extension ofACC
and makes use of Dynamic Road Sign Display and navigation data provided in the Infotainment system.
The predictive cruise control function is dependent on the equipment level and is not available in all countries.
Reaction to the end of a traffic jam
Vehicles with V2X technology (depending on vehicle equipment and not available in all countries)interact with other
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