Get App-Connect Guide for Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

complete the connection.

Technical Properties

The technical properties of the vehicle's Internet connections listed below depend on the vehicle equipment and are only

available in some countries.

Wi-Fi® according to IEEE 802.11 b/g/n.

2.4 GHz and 5 GHz data transfer.

Two Wi-Fi modes at once:

Tethering (2.4 GHz).

2.4 GHz access point.

Up to eight mobile devices can be connected at the same time.

Internet connection via Wi-Fi:

Tethering via cell phone.

Hotspot for clients in the vehicle.

Apple CarPlay™ via Wi-Fi.

Android Auto™ via Wi-Fi.

Simpliﬁed pairing process via WPS, NFC or QR code®.

Possible data connection types

The types of possible data connections depend on the country and equipment.

Mobile device: Use the Wi-Fi hotspot on a mobile device ⇒ Setting Up and Deactivating a Wi-Fi® Hotspot.

eSIM (embedded SIM): The vehicle has a control module with installed SIM card (eSIM). In order to use the Wi-Fi hotspot,

you need to purchase data plans via the In-Car Shop or via the web shop of Volkswagen's external mobile

network provider.

Requirements

Network settings

Allow Internet connection is activated in the settings menu.

Integrated data connection is activated.

Or: Data connection

App-Connect

Introduction

App-Connect makes it possible to display and control content and functions displayed on the cell phone through the

Infotainment system screen.

To do this, the cell phone must be connected to the Infotainment system via a USB interface with a data transfer function.

Some technologies can also be used with App-Connect Wireless via the Bluetooth interface and a Wi-Fi hotspot for the

Infotainment system.

The following technologies may be available:

Apple CarPlay.

Apple CarPlay Wireless.

Android Auto.

Android Auto Wireless.

270

The technologies listed above are operated by third parties and provided by Volkswagen. Volkswagen is not responsible if

these technologies are canceled, discontinued or deactivated during the service life of the vehicle. Apps from third-party

providers may be incompatible. It cannot be guaranteed that the apps that are offered will be able to run on all cell phones an

with all operating systems.

Which App-Connect technologies are available to you depends on the country and on the cell phone in use. Apps can be

based on many different designs and can also differ depending on the vehicle and country. The content, scope, and providers

of the apps may vary. The apps provided by Volkswagen can also be changed, canceled, deactivated, reactivated, and

enhanced without notice. Furthermore, some apps depend on the availability of services from third party providers.

You can ﬁnd more information on the Volkswagen website.

The use of apps and the required mobile phone connection may be subject to additional charges.

WARNING

Using apps while driving can distract from trafﬁc. Driver distraction can cause serious accidents and fatal injuries.

Only use apps and functions when the vehicle is stationary.

Always drive attentively and responsibly.

WARNING

If unsuitable apps are used or apps are not used correctly, this may result in vehicle damage and accidents with serious or

even fatal injuries.

Protect the cell phone and its apps from misuse.

Volkswagen is not responsible for vehicle damage that is caused by low-quality or malfunctioning third-party apps,

inadequate programming of third-party apps, insufficient network strength, data loss, misuse of mobile devices, or malware

on data carriers, computers, tablets and cell phones.

Symbols

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

The symbol display depends on the vehicle equipment and the country.

Show further information.

Select the Apple CarPlay technology.

Select the Android Auto technology.

Connecting a cell phone with App-Connect

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

In order to use App-Connect or App-Connect Wireless, connect the cell phone with the Infotainment system in the app

overview via App-Connect. When using App-Connect Wireless, the connection is initiated via Bluetooth and then established

via the Wi-Fi® hotspot of the Infotainment system.

As long as a cell phone is connected via App-Connect, no further cell phones can be used via the Infotainment system,

e.g. for phone calls via the Bluetooth phone interface.

When using Apple CarPlay, the Bluetooth connection is disconnected again when the connection via the Wi-Fi hotspot for

the Infotainment system is established. When using Android Auto, the Bluetooth connection remains active.

Connecting the cell phone via USB cable

1. For App-Connect, connect the cell phone to the Infotainment system via USB cable.

271

2. Allow the Infotainment system the required access. To do this, conﬁrm authorization requests on the cell phone.

App-Connect is set up.

Connecting a Cell Phone for App-Connect Wireless

1. Tap App-Connect

in the app overview.

2. Select the desired technology, Apple CarPlay™ or Android Auto, from the pop-up menu.

3. In the cell phone's Bluetooth menu, search for the displayed device name and pair the cell phone with the Infotainment

system.

In the factory settings, the device name of the Infotainment system is “my VW” and the last four digits of the VIN.

4. Allow the Infotainment system the required access. To do this, conﬁrm authorization requests on the cell phone.

App-Connect Wireless set-up is complete.

If any pop-up menus were dismissed during the connection process, App-Connect or App-Connect Wireless will not be

available. In this case, Volkswagen recommends deleting the devices from the cell phone settings and Infotainment system

and restarting the connection process.

Apple CarPlay

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Requirements

The following requirements must be met in order to use Apple CarPlay:

The iPhone must support Apple CarPlay.

The voice assistant (Siri) must be activated on the iPhone.

Apple CarPlay must be activated in the iPhone settings without restrictions.

For Apple CarPlay Wireless, Bluetooth® and the Infotainment system must be activated on the iPhone as a Wi-Fi®

hotspot.

If Apple CarPlay Wireless cannot be used, the iPhone must be connected to the infotainment system via a USB

connection with data transfer. Only USB ports with data transfer are suitable for use with Apple CarPlay.

The used USB cable should be a USB cable certiﬁed and approved by Apple, e.g. the original Apple cable, or one from

the Genuine Volkswagen Accessories.

These technologies may not be available in all countries.

Information on technical requirements, compatible iPhones, certified apps and availability can be found at the

Volkswagen and Apple CarPlay website or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Opening Apple CarPlay

1. To open the App-Connect main menu, tap App-Connect

in the app overview.

Or: press APP.

2. To start Apple CarPlay, tap

Apple CarPlay.

Disconnecting

1. Tap

2. To end the active connection, tap

The presentation of the function keys in the display may vary.

in Apple CarPlay mode to open the App-Connect main menu.

272

Special conditions

During an active connection with Apple CarPlay, the following conditions apply:

For an iPhone connected with the Infotainment system via Apple CarPlay, phone functions can only be accessed via

Apple CarPlay.

The connected iPhone cannot be used as a media device in the Media main menu.

It is not possible to use the internal navigation and Apple CarPlay navigation at the same time. The route guidance which

was started last ends the previous active one.

Depending on your Infotainment system, you can view information about telephone operation in the instrument cluster

display.

Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument

cluster display.

You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.

Voice assistant

The availability of the “voice assistant” function depends on the vehicle equipment.

1. Tap

brieﬂy to start the Infotainment system IDA voice assistant.

Or: to start the voice assistant (Siri) on the connected iPhone, tap and hold

Android Auto

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Requirements

The following requirements must be met in order to use Android Auto:

The smartphone must support Android Auto.

For Android Auto Wireless, Bluetooth® must be activated on the smartphone and in the Infotainment system. The

Infotainment system must also be activated as a Wi-Fi® hotspot.

If Android Auto Wireless cannot be used, the smartphone must be connected to the Infotainment system with a USB

connection that allows data transfer. Only USB ports with data transfer are suitable for use with Android Auto.

Use a USB cable certiﬁed and approved by the smartphone manufacturer or a USB cable from the Genuine

Volkswagen Accessories.

These technologies may not be available in all countries.

Information on technical requirements, compatible smartphones, certified apps and availability can be found on the

Volkswagen and Android Auto websites or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Starting Android Auto

1. To open the App-Connect main menu, tap

in the app overview.

Or: press APP.

2. Tap

Android Auto to establish the connection with the smartphone.

Disconnecting

1. Tap Close

in Android Auto mode to open the App-Connect main menu.

2. Tap

to end the active connection.

Special conditions

273

During an active connection with Android Auto, the following conditions apply:

An active Android Auto device can also be connected with the Infotainment system via Bluetooth (hands-free proﬁle,

HFP) at the same time.

Phone functions are possible through Android Auto. The Infotainment system phone function can also be used if the

Android Auto device is connected to the Infotainment system via Bluetooth at the same time.

An active Android Auto device cannot be used as a media device in the Media main menu.

It is not possible to use the internal navigation and Android Auto navigation at the same time. The route guidance which

was started last ends the previous active one.

You can view information about telephone operation in the instrument cluster display.

Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument

cluster display.

You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.

Voice assistant

The availability of the “voice assistant” function depends on the vehicle equipment.

1. Tap

brieﬂy to start the Infotainment system IDA voice assistant.

Or: to start the voice assistant of the connected smartphone, tap and hold

274

App-Connect for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Related Topics

Popular Owner Manuals

Latest Owner Manuals