App-Connect -> Apple CarPlay for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

2. Allow the Infotainment system the required access. To do this, confirm authorization requests on the cell phone.  
App-Connect is set up.  
Connecting a Cell Phone for App-Connect Wireless  
1. Tap App-Connect  
/
in the app overview.  
2. Select the desired technology, Apple CarPlay™ or Android Auto, from the pop-up menu.  
3. In the cell phone's Bluetooth menu, search for the displayed device name and pair the cell phone with the Infotainment  
system.  
In the factory settings, the device name of the Infotainment system is “my VW” and the last four digits of the VIN.  
4. Allow the Infotainment system the required access. To do this, confirm authorization requests on the cell phone.  
App-Connect Wireless set-up is complete.  
If any pop-up menus were dismissed during the connection process, App-Connect or App-Connect Wireless will not be  
available. In this case, Volkswagen recommends deleting the devices from the cell phone settings and Infotainment system  
and restarting the connection process.  
Apple CarPlay  
Please read the introductory information and heed the Warnings and Notice   
Introduction.  
Requirements  
The following requirements must be met in order to use Apple CarPlay:  
The iPhone must support Apple CarPlay.  
The voice assistant (Siri) must be activated on the iPhone.  
Apple CarPlay must be activated in the iPhone settings without restrictions.  
For Apple CarPlay Wireless, Bluetooth® and the Infotainment system must be activated on the iPhone as a Wi-Fi®  
hotspot.  
If Apple CarPlay Wireless cannot be used, the iPhone must be connected to the infotainment system via a USB  
connection with data transfer. Only USB ports with data transfer are suitable for use with Apple CarPlay.  
The used USB cable should be a USB cable certified and approved by Apple, e.g. the original Apple cable, or one from  
the Genuine Volkswagen Accessories.  
These technologies may not be available in all countries.  
Information on technical requirements, compatible iPhones, certified apps and availability can be found at the  
Volkswagen and Apple CarPlay website or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Opening Apple CarPlay  
1. To open the App-Connect main menu, tap App-Connect  
in the app overview.  
Or: press APP.  
2. To start Apple CarPlay, tap  
Apple CarPlay.  
Disconnecting  
1. Tap  
2. To end the active connection, tap  
The presentation of the function keys in the display may vary.  
in Apple CarPlay mode to open the App-Connect main menu.  
or  
.
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Special conditions  
During an active connection with Apple CarPlay, the following conditions apply:  
For an iPhone connected with the Infotainment system via Apple CarPlay, phone functions can only be accessed via  
Apple CarPlay.  
The connected iPhone cannot be used as a media device in the Media main menu.  
It is not possible to use the internal navigation and Apple CarPlay navigation at the same time. The route guidance which  
was started last ends the previous active one.  
Depending on your Infotainment system, you can view information about telephone operation in the instrument cluster  
display.  
Depending on your Infotainment system and the navigation app used, you can view upcoming turns in the instrument  
cluster display.  
You can accept or decline incoming calls or end a call in progress using the buttons on the multi-function steering wheel.  
Voice assistant  
The availability of the “voice assistant” function depends on the vehicle equipment.  
1. Tap  
briefly to start the Infotainment system IDA voice assistant.  
Or: to start the voice assistant (Siri) on the connected iPhone, tap and hold  
.
Android Auto  
Please read the introductory information and heed the Warnings and Notice ⇒  
Introduction.  
Requirements  
The following requirements must be met in order to use Android Auto:  
The smartphone must support Android Auto.  
For Android Auto Wireless, Bluetooth® must be activated on the smartphone and in the Infotainment system. The  
Infotainment system must also be activated as a Wi-Fi® hotspot.  
If Android Auto Wireless cannot be used, the smartphone must be connected to the Infotainment system with a USB  
connection that allows data transfer. Only USB ports with data transfer are suitable for use with Android Auto.  
Use a USB cable certified and approved by the smartphone manufacturer or a USB cable from the Genuine  
Volkswagen Accessories.  
These technologies may not be available in all countries.  
Information on technical requirements, compatible smartphones, certified apps and availability can be found on the  
Volkswagen and Android Auto websites or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.  
Starting Android Auto  
1. To open the App-Connect main menu, tap  
in the app overview.  
Or: press APP.  
2. Tap  
Android Auto to establish the connection with the smartphone.  
Disconnecting  
1. Tap Close  
in Android Auto mode to open the App-Connect main menu.  
2. Tap  
to end the active connection.  
Special conditions  
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