Get Comfort drive Travel Assist Guide for Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

The camera ﬁeld of view is dirty. Clean the windshield ⇒ Vehicle care.

The camera's view is limited due to weather conditions, such as snow, or from soap residue or coatings. Clean the

windshield ⇒ Vehicle care.

The camera's view is limited by attachments or stickers. Keep the area around the camera ﬁeld of view clear ⇒ Sensor

and Cameras.

The camera is misaligned or damaged, for example as a result of damage to the windshield. Check if there is noticeable

damage ⇒ Sensors and Cameras.

The camera was automatically deactivated due to a high ambient temperature or long exposure to direct sunlight. Lane

Assist will be available once the camera is available again. Stop the engine and restart.

Malfunction or fault. Stop the engine and restart.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

It can take a few seconds once the ignition has been switched on for a system fault to be recognized.

If Lane Assist is not available, Travel Assist is not available either.

The system is functioning differently than expected

1. Do not mount any objects on the steering wheel.

Comfort drive Travel Assist

Introduction

Thanks to the comfort drive Travel

Assist, within the system limitations,

the vehicle can maintain a distance,

which has been preselected by the

driver, to the vehicle in front and hold

the preferred position within the lane

(adaptive lane guidance).

Does this vehicle have Travel Assist?

The vehicle has Travel Assist, if the

button on the multi-function steering wheel is available.

Speed range

You can set a speed of between 20 km/h (15 mph) and 210 km/h (130 mph). This speed range may vary depending on the

country.

Travel Assist system limitations

Travel Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lane

Keeping System (Lane Assist).

Note the system limitations and information regarding ACC and Lane Assist. Always pay attention and intervene yourself

if necessary!

Driving with Travel Assist

Travel Assist automatically regulates the speed and steers the vehicle. Within the system limitations, Travel Assist can also

bring the vehicle to a halt behind a stopping vehicle and drive on again.

You can override the Travel Assist regulation function at any time.

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Displays

Fig. 118 In the instrument cluster display: Display during active control.

Adaptive lane guidance is active.

Set distance, no vehicle recognized in front.

Indicator lights on the instrument cluster display show the Travel Assist status, depending on the vehicle equipment:

Travel Assist active, Adaptive Cruise Control and adaptive lane guidance active.

Travel Assist inactive, Adaptive

Cruise Control (ACC) active and adaptive lane guidance inactive.

Travel Assist deactivated, no regulation.

Driver intervention request

If you remove your hands from the steering wheel, the system will ask you to take over the steering wheel after a few seconds

with a message in the instrument cluster display and with audible warnings.

If you do not respond, the system warns you with a brief braking maneuver.

Travel Assist is then deactivated.

Alternatively, Emergency Assist is activated, depending on the vehicle equipment. If Emergency Assist is unavailable, Travel

Assist will be deactivated.

WARNING

Travel Assist is not a replacement for the driver's attention and works only within the system limitations. Travel Assist

cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not desired. If

you are careless, there is a risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Note the system limitations of ACC ⇒ ACC system limitations and Lane Assist ⇒ Lane Assist system limitations .

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

Always keep your hands on the steering wheel so that you are prepared to steer at any time.

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Take over steering immediately if a driver intervention prompt appears in the instrument cluster display or the

deceleration by Travel Assist is not sufﬁcient.

Apply the brakes if the vehicle continues to roll unintentionally, e.g. after a driver intervention prompt.

Operating Travel Assist

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Fig. 119 Left side of the multi-function steering wheel (variant 1).

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Fig. 120 Left side of the multi-function steering wheel (variant 2).

Switching on and starting the regulation function

1. During forward travel with ACC switched on, press the

button on the multi-function steering wheel.

The vehicle switches from ACC to Travel Assist.

Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:

If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead

(system status inactive).

At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status

active).

If ACC is not regulating, Travel Assist is switched on, but stays deactivated.

1. Press the

button.

Travel Assist switches the driving situation accordingly to an active or inactive system status.

The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display.

Canceling the regulation function

1. Press the

button brieﬂy.

Or: Press the brake pedal.

The set distance remains saved.

Changing to ACC

1. Press the

button on the multi-function steering wheel.

The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.

Adjusting further settings

The further operation of Travel Assist corresponds to the operation of the ACC ⇒ Adjusting the ACC settings.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Comfort drive Travel Assist is not available or is not working as expected

The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the

information on ACC and Lane Assist.

Malfunction or fault. Stop the engine and restart.

The system limitations are not adhered to.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Take over the steering

The white indicator light will come on and a message will be shown on the instrument cluster display.

You have let go of the steering wheel for a few seconds.

1. Take hold of the steering wheel and take over steering the vehicle.

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Take over the steering immediately

The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will

sound or the steering wheel will vibrate, depending on the driving situation.

You have let go of the steering wheel for a long period of time or the system limits have been reached.

1. Immediately take hold of the steering wheel and take over steering the vehicle.

Comfort drive Travel Assist switches off automatically

Vehicles without Emergency Assist:

You have let go of the steering wheel for a long period of time.

Malfunction or fault. Stop the engine and restart.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The regulation function is canceled unexpectedly

You have operated the turn signal.

Semi-automatic vehicle control in a medical emergency (Emergency

Assist)

Introduction

Emergency Assist can recognize driver

inactivity and can automatically keep

the vehicle in its lane and, if necessary,

slow it down to a stop. The system can

hereby actively help to avoid an

accident or reduce the consequences of

an accident.

Emergency Assist system limitations

Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lan

Keeping System (Lane Assist).

WARNING

Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency

Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not

desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are careless, there is a

risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Observe the system limitations of ACC ⇒ ACC system limitations and Lane Assist ⇒ Lane Assist system

limitations.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.

Driving with Emergency Assist

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Comfort drive Travel Assist for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

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