Get Comfort drive Travel Assist -> Troubleshooting Guide for Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Fig. 120 Left side of the multi-function steering wheel (variant 2).

Switching on and starting the regulation function

1. During forward travel with ACC switched on, press the

button on the multi-function steering wheel.

The vehicle switches from ACC to Travel Assist.

Depending on the driving situation, the vehicle switches to the following system status in Travel Assist:

If ACC is regulating, Travel Assist maintains the current speed and the preset distance from the vehicle driving ahead

(system status inactive).

At the same time, the vehicle is kept in its lane by steering movements when road markings are detected (system status

active).

If ACC is not regulating, Travel Assist is switched on, but stays deactivated.

1. Press the

button.

Travel Assist switches the driving situation accordingly to an active or inactive system status.

The indicator/warning light corresponding to the driving situation comes on in the instrument cluster display.

Canceling the regulation function

1. Press the

button brieﬂy.

Or: Press the brake pedal.

The set distance remains saved.

Changing to ACC

1. Press the

button on the multi-function steering wheel.

The vehicle switches from Travel Assist to the system status of ACC corresponding to the driving situation.

Adjusting further settings

The further operation of Travel Assist corresponds to the operation of the ACC ⇒ Adjusting the ACC settings.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

Introduction.

Comfort drive Travel Assist is not available or is not working as expected

The yellow indicator light turns on. In addition, a message is shown in the instrument cluster display.

There is a malfunction in the sensor system. Check the causes and troubleshooting measures described in the

information on ACC and Lane Assist.

Malfunction or fault. Stop the engine and restart.

The system limitations are not adhered to.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Take over the steering

The white indicator light will come on and a message will be shown on the instrument cluster display.

You have let go of the steering wheel for a few seconds.

1. Take hold of the steering wheel and take over steering the vehicle.

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Take over the steering immediately

The red warning light will come on and a message will be shown in the instrument cluster display. An audible warning will

sound or the steering wheel will vibrate, depending on the driving situation.

You have let go of the steering wheel for a long period of time or the system limits have been reached.

1. Immediately take hold of the steering wheel and take over steering the vehicle.

Comfort drive Travel Assist switches off automatically

Vehicles without Emergency Assist:

You have let go of the steering wheel for a long period of time.

Malfunction or fault. Stop the engine and restart.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The regulation function is canceled unexpectedly

You have operated the turn signal.

Semi-automatic vehicle control in a medical emergency (Emergency

Assist)

Introduction

Emergency Assist can recognize driver

inactivity and can automatically keep

the vehicle in its lane and, if necessary,

slow it down to a stop. The system can

hereby actively help to avoid an

accident or reduce the consequences of

an accident.

Emergency Assist system limitations

Emergency Assist detects driving situations using the same sensor technology as the Adaptive Cruise Control (ACC) and Lan

Keeping System (Lane Assist).

WARNING

Emergency Assist is not a replacement for the driver's attention and works only within the system limitations. Emergency

Assist cannot detect all driving situations and may not react, may react with a delay, or may react in a way that is not

desired. Emergency Assist also cannot always avoid accidents and serious injury by itself. If you are careless, there is a

risk of accidents, serious injuries and death.

Always stay attentive and do not rely solely on the system. The driver is always responsible for control of the

vehicle.

Observe the system limitations of ACC ⇒ ACC system limitations and Lane Assist ⇒ Lane Assist system

limitations.

Always adapt your speed and distance to vehicles driving ahead based on the visual, weather, road, and trafﬁc

conditions.

If the vehicle behaves unexpectedly, stop the intervention by Emergency Assist.

Driving with Emergency Assist

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Comfort drive Travel Assist -> Troubleshooting for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

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Comfort drive Travel Assist

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