Get Doors and central locking Guide for Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Troubleshooting

If Keyless Access is not working

1. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

Valid vehicle key cannot be detected

The yellow indicator light turns on. A message will also appear in the instrument cluster display.

The vehicle key is no longer in the vehicle or within range of the sensors.

1. Do not switch the ignition off.

2. Bring the vehicle key back into the vehicle or within range of the sensors.

Or: depending on the vehicle equipment, remove the vehicle key from the immediate vicinity of the wireless charging

function. Then place the vehicle key on the center console shelf.

If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility. Volkswagen

recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Doors and central locking

Introduction

The doors can be manually locked and in some cases unlocked, for example if the vehicle key or the central locking system is

malfunctioning.

The central locking system allows you to unlock and lock all doors, the trunk lid, and the fuel ﬁller ﬂap from one location.

The vehicle can be locked when the ignition has been switched off or if the driver has exited the vehicle when the engine is

stopped.

Display for open doors

An image in the instrument cluster display indicates if one or more doors have not opened or closed correctly.

Do not continue driving!

1. Safely park the vehicle, if necessary.

2. Open the respective door and close it again.

The image is also displayed when the ignition is switched off, and it turns off several seconds after the doors are closed and

the vehicle has been locked.

WARNING

If a door is not closed correctly, it can open suddenly while driving and cause serious or fatal injuries.

Stop immediately and close the door.

When closing the door, make sure it engages securely and completely. When closed, the door must be ﬂush with

the areas of the vehicle body that are around the door.

WARNING

When the door is being held open by the door arrester, it may close by itself in high winds or on inclines, which can cause

serious injuries.

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Always hold the door handle ﬁrmly when opening and closing the door.

WARNING

Opening and closing the doors and trunk lid without due care can be dangerous and result in serious injuries.

Do not open or close the doors and trunk lid if anyone is in the way.

WARNING

The central locking system locks all the doors. In case of an emergency or accident, locked doors can make it more

difﬁcult for ﬁrst responders to access the vehicle interior. When the vehicle is locked from the outside, the doors and

power windows cannot be opened from the inside. There is a risk of serious or fatal injuries.

Never leave children, people requiring assistance or animals unattended in the vehicle.

WARNING

All doors can be locked from the inside using the central locking button. Otherwise, children, people requiring assistance

or animals could be locked inside the vehicle. In an emergency, they may not be able to exit the vehicle without assistance

or help themselves. Otherwise, they may be subjected to very high or low temperatures. There is a risk of serious or fatal

injuries.

Never leave children, people requiring assistance or animals unattended in the vehicle.

NOTICE

Careless handling of the emergency lock components can result in vehicle damage.

Use caution when using emergency locking or emergency unlocking.

When the vehicle is locked from the inside, it reduces the risk of opening the doors unintentionally and of unauthorized

people entering the vehicle.

Indicator light in the driver's door

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

The indicator light for the central locking system is located in the driver's door.

The indicator light shows the status of the central locking system for around 30 seconds after the vehicle is locked.

The red LED light blinks at short intervals for around 2 seconds.

The status of the central locking system is then displayed for around 28 seconds:

Vehicles without SAFELOCK

If the red LED light blinks at long intervals, the vehicle will be locked.

After around 30 seconds, the LED light blinks at slow intervals.

Special conditions

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If the red LED light comes on continuously, there is a fault in the central locking system or the anti-theft alarm system.

Automatic locking and unlocking

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

Depending on how your vehicle is equipped, settings for the central locking can be conﬁgured in the Vehicle settings menu in

the Infotainment system.

Automatic locking (Auto Lock)

The vehicle locks automatically at speeds of approx. 15 km/h (approx. 9 mph) or higher. If the vehicle is locked, the

indicator light will turn yellow in the central locking button.

Automatic unlocking (Auto Unlock)

If one of the following conditions apply, all doors and the trunk lid will unlock automatically:

If the vehicle is stationary and the vehicle key has been removed

Or: the electronic parking brake is engaged and the ignition is switched off.

Or: if the door handle has been pulled.

Or: if airbags have deployed during a collision ⇒ Troubleshooting.

The Auto Unlock function makes it possible for first responders to access the inside of the vehicle.

Central locking button

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

Fig. 51 In the driver's door: Central locking button (general example).

Central locking button.

– Unlock the vehicle.

– Lock the vehicle.

The central locking button functions both when the ignition is on or off, but only when all the doors are closed.

If the vehicle is locked from the outside using the vehicle key, the central locking buttons will be disabled.

If the vehicle is locked from the inside using the central locking button, then:

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The

indicator light in the button will turn yellow if all doors are closed and locked.

The anti-theft alarm system will not be activated ⇒ Anti-theft alarm system.

The doors can be opened from the inside by pulling the door handle. The

indicator light in the button turns off. The

unopened doors and the trunk lid will remain locked and cannot be opened from the outside.

Opening and closing the driver's door in an emergency

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

Fig. 52 Driver’s door handle: prying off the cap.

When the vehicle is locked manually, all of the doors will lock. Only the driver door will unlock when unlocking manually.

Note the information about the anti-theft alarm system ⇒ Anti-theft alarm system.

1. Position the key bit or emergency key on the notch in the driver door handle from below.

2. Hold your index ﬁnger under the key bit.

3. Use the vehicle key to pry the cap off in the direction of the arrow ﬁg. 52.

4. Insert the key bit in the lock cylinder and unlock or lock the vehicle.

5. Pull on the door handle and reinstall the cap.

Special considerations for manual unlocking

An alarm is triggered when the driver's door is opened ⇒ Anti-theft alarm system.

An emergency start must be performed after unlocking ⇒ Troubleshooting.

Switch the ignition on to turn off the alarm.

The electronic immobilizer will detect a valid vehicle key.

The anti-theft alarm system is not activated when the vehicle is manually locked using the key bit ⇒ Anti-theft alarm

system.

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Locking the front passenger door and rear doors in an emergency

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

Fig. 53 On the front of the right rear door: emergency locking the vehicle with the vehicle key (general example).

The front passenger door and the rear doors can each be locked manually.

The anti-theft alarm system is not activated when this happens ⇒ Anti-theft alarm system.

1. Open the door.

2. Insert the key bit or emergency key into the slot and turn it ﬁg. 53.

3. Check that the door is locked.

4. Have the vehicle checked immediately by a suitably qualiﬁed professional. Volkswagen recommends contacting an

authorized Volkswagen dealer or authorized Volkswagen Service Facility.

If a door is locked manually, it will unlock again when the vehicle is unlocked or if that door is opened from the inside.

Doors can be unlocked and opened from the inside by pulling the door handle.

Child safety lock

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

The child safety locks are located on the inner door panels of the rear doors.

The child safety lock reduces the risk of the rear doors being opened from the inside ⇒

.

When the child safety lock is switched on, the door can only be opened from the outside.

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Fig. 54 Child safety lock:

left rear door,

right rear door.

Child safety lock is switched off.

Child safety lock is switched on.

Switching the child safety lock on or off

1. Unlock the vehicle the open the respective rear door.

2. Bring the slot into the corresponding position ﬁg. 54.

WARNING

When the child safety lock is switched on, that door cannot be opened from the inside. This can result in people locking

themselves inside the vehicle. In an emergency, they may not be able to exit the vehicle without assistance or help

themselves.

Never leave children or people requiring assistance unattended in the vehicle when the doors are locked.

WARNING

If you leave children, people requiring assistance or animals unattended in the vehicle, they may be subjected to very high

or low temperatures. There is a risk of serious or fatal injuries.

Never leave children, people requiring assistance or animals unattended in the vehicle.

Troubleshooting

Please read the introductory information and heed the Warnings and Notice ⇒

and Introduction.

If the indicator light does not turn off

The red LED light in the vehicle door ﬂashes at short intervals and then stays on.

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There is a malfunction in the locking system.

1. Contact a suitably qualiﬁed professional. Volkswagen recommends contacting an authorized Volkswagen dealer or

authorized Volkswagen Service Facility.

If the turn signals are not ﬂashing

The turn signals are not blinking as conﬁrmation when locking the vehicle.

1. Check that all of the doors, the trunk lid and the engine hood are closed.

If the vehicle is locking automatically

The vehicle will lock again automatically after approximately 45 seconds if all of the following conditions apply:

The vehicle was unlocked using the vehicle key or Keyless Access with push-button start.

The trunk lid was not opened.

No door was opened.

The ignition was not switched on

Emergency locking and opening on vehicles with lock cylinder open

1. For emergency unlocking, insert the vehicle key into the lock cylinder and turn it counterclockwise.

For right-hand drive vehicles, turn the remote control vehicle key clockwise.

Only the driver door opens and the anti-theft alarm system sounds.

2. Switch on the ignition to switch off the anti-theft alarm system.

3. The remaining doors can now be opened using the central locking button.

1. For emergency locking, insert the vehicle key in the lock and turn it clockwise.

For right-hand drive vehicles, turn the remote control vehicle key counterclockwise.

All doors are locked and the anti-theft alarm system is activated.

2. Check that all doors are locked.

Locking with a second vehicle key

For vehicles with Keyless Access with push-button start: The key inside the vehicle will be blocked from starting the engine if

the vehicle is locked from the outside with a different vehicle key. However, an emergency start is possible.

1. To enable the vehicle key inside the vehicle so that it can be used to start the engine as usual, press the

remote control vehicle key inside the vehicle

button on th

Unlocking and locking the vehicle following airbag deployment

The entire vehicle unlocks when an airbag deploys in a collision. The doors can be opened by ﬁrmly pulling on the door

handles without a key.

Depending on the severity of the damage, it may be possible to lock the vehicle as follows after the accident:

1. Switch the ignition off.

2. Open the driver door and shut it again.

3. Lock the vehicle.

It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery

in the vehicle is weak or drained. The vehicle can be manually unlocked or locked.

If there is no valid vehicle key in the vehicle or one is not detected, a message will appear in the instrument cluster display.

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Doors and central locking for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

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