There is a malfunction in the locking system.
1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or
authorized Volkswagen Service Facility.
If the turn signals are not flashing
The turn signals are not blinking as confirmation when locking the vehicle.
1. Check that all of the doors, the trunk lid and the engine hood are closed.
If the vehicle is locking automatically
The vehicle will lock again automatically after approximately 45 seconds if all of the following conditions apply:
The vehicle was unlocked using the vehicle key or Keyless Access with push-button start.
The trunk lid was not opened.
No door was opened.
The ignition was not switched on
Emergency locking and opening on vehicles with lock cylinder open
1. For emergency unlocking, insert the vehicle key into the lock cylinder and turn it counterclockwise.
For right-hand drive vehicles, turn the remote control vehicle key clockwise.
Only the driver door opens and the anti-theft alarm system sounds.
2. Switch on the ignition to switch off the anti-theft alarm system.
3. The remaining doors can now be opened using the central locking button.
1. For emergency locking, insert the vehicle key in the lock and turn it clockwise.
For right-hand drive vehicles, turn the remote control vehicle key counterclockwise.
All doors are locked and the anti-theft alarm system is activated.
2. Check that all doors are locked.
Locking with a second vehicle key
For vehicles with Keyless Access with push-button start: The key inside the vehicle will be blocked from starting the engine if
the vehicle is locked from the outside with a different vehicle key. However, an emergency start is possible.
1. To enable the vehicle key inside the vehicle so that it can be used to start the engine as usual, press the
remote control vehicle key inside the vehicle
button on th
Unlocking and locking the vehicle following airbag deployment
The entire vehicle unlocks when an airbag deploys in a collision. The doors can be opened by firmly pulling on the door
handles without a key.
Depending on the severity of the damage, it may be possible to lock the vehicle as follows after the accident:
1. Switch the ignition off.
2. Open the driver door and shut it again.
3. Lock the vehicle.
It may not be possible to unlock or lock the vehicle using Keyless Access if the 12 V vehicle battery or button cell battery
in the vehicle is weak or drained. The vehicle can be manually unlocked or locked.
If there is no valid vehicle key in the vehicle or one is not detected, a message will appear in the instrument cluster display.
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