Get Mobile phone interface Guide for Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

Local warnings, e.g for severe weather, can be played via the Infotainment system as a pop-up notification.

Traﬃc ﬂow display

The trafﬁc ﬂow for current trafﬁc disruptions is displayed on the navigation map via color coding on the road network.

Orange Stop-and-go traffic.

Red

Traffic jam.

Mobile phone interface

Introduction

Using the phone interface, you can connect your cell phone to the Infotainment system and control the phone functions via the

Infotainment system. The sound is played back via the vehicle speakers. Depending on the vehicle equipment, you can

connect up to three cell phones to the Infotainment system at the same time ⇒ Coupling, connecting and managing.

The functions depend on the vehicle equipment, are not available in all countries and depend on the cell phone used and its

operating system.

High speeds, poor weather and road conditions, a lot of background noise, even outside the vehicle, and the network quality

can impair phone calls in the vehicle.

The phone interface may contain an antenna ampliﬁer that improves the reception quality of the cell phone.

You generally only need to pair a device like a cell phone once per technology, Bluetooth or Wi-Fi®. The connection of the

device with the Infotainment system via Bluetooth or Wi-Fi can be restored at any time without re-pairing the device.

For a phone call via the hands-free system or at a high volume, a conversation may also be heard by third parties outside

the vehicle.

Locations with special regulations

Switch off the cell phone and phone interface at locations where there is a risk of explosions. These locations are not always

clearly identiﬁed. These include, for example:

Areas near pipes and tanks containing chemicals

Lower decks in ships and ferries

Areas near vehicles powered by liqueﬁed petroleum gas, such as propane and butane.

Areas with chemicals or particles in the air, such as ﬂour, dust, or metal powder

All other locations where the engine or the cell phone must be switched off.

WARNING

In potentially explosive environments, e.g. in the vicinity of gas stations and at other similar locations with speciﬁc

regulations, ignition sparks caused by electrostatic discharge or cell phones, for example, can cause an explosion or a ﬁre

and lead to serious or fatal injuries.

Switch off the cell phone and phone interface at locations where there is a risk of explosions, e.g. in the vicinity of

gas stations, and locations with speciﬁc regulations.

Do not use the cell phone and cell phone interface at locations where there is a risk of explosions, e.g. in the vicinity

of gas stations, and locations with speciﬁc regulations.

Types of phone interface

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Depending on the country and vehicle equipment, your vehicle may have the following mobile phone interfaces:

Phone interface basic conﬁguration.

The phone interface uses the Hands-Free Proﬁle (HFP) Bluetooth proﬁle for transmission. This proﬁle enables the use of

phone functions via the Infotainment system and playback via the vehicle speakers.

Convenience phone interface.

Just like the basic conﬁguration of the phone interface, the Convenience phone interface uses the HFP Bluetooth proﬁle.

The Convenience phone interface can be equipped with the wireless charging function ⇒ Charging Options for Mobile

Devices. In order to use the wireless charging function, you need to place a suitable cell phone correctly in the storage

compartment for the wireless charging function. Depending on the vehicle equipment and cell phone compatibility, the

cell phone connects to the vehicle aerial when you place the phone in the storage compartment .

Connecting to the vehicle antenna

Depending on the model and the vehicle equipment, and in some countries, using the storage compartment for the wireless

charging function ⇒ Charging Options for Mobile Devices connects the cell phone to the vehicle antenna. This improves the

reception and the call quality, and it can reduce interfering signals in the cell phone reception, if necessary.

If the reception or the call quality is not improved or there are still audible interfering signals in the mobile phone reception, the

cell phone must be positioned the other way around, with the screen facing up, in the storage compartment for a better

connection.

Depending on the vehicle model and equipment and in some countries, the wireless charging function can charge multiple ce

phones simultaneously. If several cell phones are being charged at the same time, only one of the cell phones will connect to

the vehicle antenna.

Coupling, connecting and managing

Please read the introductory information and heed the Warnings and Notice ⇒

and Safety instructions.

To use the phone interface functions, pair and connect a cell phone with the Infotainment system. Depending on the vehicle

equipment, you can connect up to two cell phones to the Infotainment system at the same time. However, only one device is

active at a time and can be used to make calls. The second connected device can receive calls via the Infotainment system

and be used to play media.

The following listed functions may not be available in all Infotainment systems in some countries and depending on the vehicle

equipment. The available functions depend on the cell phone used and its operating system.

Pairing a cell phone

Before connecting for the ﬁrst time, you need to pair the cell phone with the Infotainment system. A user proﬁle is then

automatically saved in the Infotainment system ⇒ Function descriptions. The coupling process may take a few minutes.

1. Activate Bluetooth in the cell phone.

2. Activate Bluetooth in the Infotainment system.

3. Open the list of available Bluetooth devices on your cell phone and select the device name for the Infotainment system.

4. Pay attention to messages on the cell phone and in the Infotainment system and conﬁrm these if necessary.

If the pairing is successful, the data on the cell phone will be saved in the user proﬁle.

5. Optional: Conﬁrm the message for transferring the data on the cell phone.

WARNING

If you as the driver carry out the pairing when driving, this may cause accidents or injuries.

Only carry out the pairing as the driver when the vehicle is stationary.

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When pairing some cell phones, a PIN may be displayed on the cell phone screen. Type this PIN into the Infotainment

system to finish pairing.

Depending on the vehicle equipment, wireless charging may be deactivated while you are using the Known cell phones

menu. The cable-free charging function is reactivated if you leave the menu.

Connecting a cell phone

1. Pair a cell phone with the Infotainment system.

2. Activate Bluetooth in the cell phone.

Function descriptions

Please read the introductory information and heed the Warnings and Notice ⇒

and Safety instructions.

User proﬁles

An individual user proﬁle is automatically created for each paired cell phone. Data from this cell phone, e.g. contact data, is

stored in the user proﬁle. A maximum of ten user proﬁles may be saved in the Infotainment system simultaneously.

Completely delete saved data

1. Reset the Infotainment system to factory settings ⇒ Operating the Infotainment system.

Active and passive connection

In order to use the phone interface functions, at least one cell phone must be connected to the Infotainment system. If severa

cell phones are connected to the Infotainment system, you can switch between an active and an inactive connection. In order

to operate the phone interface with your preferred cell phone, establish an active connection to the Infotainment system.

Difference between the types of connection

Active

The cell phone is paired and connected. You can carry out phone interface functions using data from this cell

phone.

Passive The cell phone is paired and connected. You can only take incoming calls via the phone interface. Other functions

are not available.

Paired cell phones are saved in the Infotainment system even if they are not currently connected.

Change connection type (inactive to active)

Precondition:

Several cell phones are connected to the Infotainment system simultaneously.

1. Tap

Or: tap on the name for the active cell phone.

Or: tap Replace.

The actively connected cell phone is highlighted.

2. Tap the name for the preferred cell phone.

The connection with the other cell phones will be inactivated automatically.

Connection management

Precondition:

The cell phone is paired and connected.

1. Open the app overview and tap

Mobile devices.

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2. Tap to connect the desired technology.

Phonebook

This ﬁrst time a cell phone is paired with the Infotainment system, the phonebook is saved in the Infotainment system. You

may need conﬁrm the transfer on your cell phone. Depending on the vehicle equipment, you can save up to 5000 contacts in

your phonebook. The phonebook is updated after each new connection of the cell phone with the Infotainment system. During

the update, the present phone directory can still be used. If changes are detected in the phonebook and the phonebook

update is complete in the Infotainment system, a pop-up appears.

If teleconferences are supported by the mobile network provider and by the cell phone, the phonebook can be opened during

a phone call and another participant can be added to the phone call.

If an image is stored for the contact, it can be displayed in the list next to the entry.

Using a phone

Select a telephone number to make a call. Various functions are available for selecting a telephone number.

Using contact data

If a contact has multiple telephone numbers, you must select the number you wish to call accordingly.

1. Tap

to search for a contact and enter the name of the contact in the input ﬁeld.

Or: To call a favorite, tap Favorites in the main menu of the phone interface.

2. Tap on a contact in the list to make the call.

When searching for a contact, enter the last name and first name separated by a space.

Using a call list

The phone interface displays the call list for the cell phone.

1. Tap

Or: Tap

All.

and ﬁlter entries in the call list, e.g. by missed calls.

2. Tap on a number or, where applicable, a contact in the list to make the call.

Manually entering the telephone number

1. Tap

and enter a telephone number.

2. Tap

to make the call.

While you are entering a telephone number, the contact related to the number is displayed on the Infotainment system

screen.

Favorites and speed dial keys

A speed dial key can be assigned with a favorite from the phonebook. If the entry contains an image, this is displayed on the

speed dial key.

Speed dial keys must be programmed manually and are assigned to a user proﬁle ⇒ Coupling, connecting and managing,

⇒ Bluetooth® interface.

Programming a speed dial key

1. Tap a free speed dial key.

2. Tap a contact in the phone directory or search for it using the search bar. If a contact has multiple telephone numbers, tap

the desired number on the list.

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Editing the speed dial key

1. Tap and hold the speed dial key until the phonebook opens.

2. Tap the new contact in the phone directory. If a contact has multiple telephone numbers, tap the desired number on the

list.

Calling a favorite

1. Tap a programmed speed dial key.

Favorites are not automatically updated. If the phone number for a contact changes, the speed dial key must be

reassigned.

Deleting a favorite from the speed dial key

1. Tap

2. To delete a favorite, tap the preferred speed dial key

Or: tap

Manage favorites.

Or: to delete all favorites from all speed dial keys, tap Delete all.

3. Tap conﬁrm to delete the data.

Sending text messages

Depending on the cell phone and the Infotainment system in use, you can send and receive SMS text messages and,

depending on your country, e-mails via the phone interface.

Sending and receiving e-mails is also dependent on the app used on the cell phone.

Sending an SMS

1. Tap

SMS New message and enter the message on the screen.

2. Enter the desired contact in the search bar.

3. Tap OK to send the message.

Sending an e-mail

1. Tap

E-MAIL New message and enter the message.

2. Enter the desired contact in the search bar and tap.

3. Tap OK to send the message.

Functions and Symbols

Please read the introductory information and heed the Warnings and Notice ⇒

and Safety instructions.

Functions

The functions depend on the vehicle equipment and are not available in all countries. The available functions depend on the

cell phone used and its operating system.

The vehicle may be equipped with a hands-free system.

Symbols

The symbols depend on the vehicle equipment and are not available not in all countries and may look different depending on

the Infotainment system.

General symbols

1. To open the main menu, open the home screen or app overview and tap

⇒ Overview of Infotainment system.

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Mobile phone interface for Your Volkswagen Jetta 4 Door Seventh Generation (2019-2025)

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